So thrilled you enjoyed your time here at The Shore Club. Thank you for the 5 star rating and the compliments. You have paid us the ultimate compliment by letting us know that you plan to return to stay with us again.

We are so sorry that we could not make your recent experience one that you thoroughly enjoyed. Please be assured that we certainly strive to give our guests the best experiences while they are on the property and on the island. We will address your feedback with the entire team and the managers so we can work on the areas where we fell short.

Thank you so much for your recent visit to The Shore Club. We are truly sorry to hear that our restaurants did not meet your expectations. We hope you will allow us to prepare meals more to your liking on your next visit.

Thank you for the visit and the 5 stars! Hope this means we will be welcoming you back again soon.

Thank you for the visit and the kind words about The Shore Club. We actually have 4 pools, one hot tub and the ocean, which is like a very big pool – so I guess you count six! We hope you will stay with us again.

Thank you for staying at The Shore Club and for the 5 stars!

Thank you for the visit and the 5 stars! Hope this means we will be welcoming you back again soon.

Thank you for the visit and the 5 stars! Hope this means we will be welcoming you back again soon.

Thank you for the visit and the 5 stars! Hope this means we will be welcoming you back again soon.

Thank you for the visit and the 5 stars! We hope this means we will be welcoming you back again soon.

Thank you for the visit and the 5 stars! Hope this means we will be welcoming you back again soon.

Thank you so much for your recent visit and all of your kind compliments about The Shore Club and Long Bay Beach. We hope this means we will be able to welcome you back very soon.

ResponseThank you so much for your recent visit to The Shore Club with your daughter.We are truly sorry to hear that the service did not meet your expectations. Please know that we take your comments to heart, and we are already taking steps to address this issue with our dedicated team.Your satisfaction is our top priority, and we would be honored to have the opportunity to make things right and to show you the true essence of hospitality that defines The Shore Club experience. We hope you will consider giving us another chance to exceed your expectations and create lasting memories for you. Should you decide to give us a second chance please contact me directly.Thank you once again for your valuable feedback.Naji Esta, General Manager

Thank you for staying with us here at The Shore Club and for the 5 stars!

What a compliment! Best vacation ever! We hope this means we will be welcoming you back again very soon.

Thank you for letting us know you enjoyed your special anniversary vacation here at The Shore Club and the quieter side of the island on Long Bay Beach! We hope this might become an annual tradition.

Thank you for the visit and the 5 stars! Hope this means we will be welcoming you back again soon.

Thank you for the visit and the compliments, Susan. Hope to have you back with us again soon.

Thank you for staying at The Shore Club and for the 5 stars!

Thank you for the visit and the 5 stars! Hope this means we will be welcoming you back again soon.

Thank you for your visit and kind words about our resort. We cannot apologize enough for not acknowledging your anniversary and birthday celebrations! We are honored that you selected The Shore Club for this special occasion combined vacation. We certainly hope that you will stay with us again and give us the opportunity to redeem ourselves!

Thank you for the visit and the 5 stars!

Thank you for the visit and the 5 stars! We will share your feedback about the service with our team. We hope we will be able to welcome you back again soon.

Thank you for the visit and the 5 stars! We hope this means we will be seeing you again soon.

Thank you for staying at The Shore Club and your compliment about our hotel. We will address your feedback about chair shortage with the team to ensure nothing gets in the way of a 5 star vacation on your next visit.

We are certainly sorry to see that you had a negative booking experience with Expedia. We do hope you are feeling better and will still be able to stay with us here at The Shore Club in the near future.

Thank you for the visit and the 5 stars!

Thank you for the visit and the recommendation. We hope this means we will be seeing you again soon.

We are so sorry that we could not make your recent experience one that you thoroughly enjoyed. Please be assured that we certainly strive to give our guests the best experiences while they are on the property and on the island. To your note about the dining, we see that you dined in all of our restaurants. We do wish you had mentioned your experiences while on property so we could have made something more to your liking. We do hope you will give us another chance to impress you.

Thank you very much for your recent visit to The Shore Club and your kind words about our resort. Please do accept our humblest apology for the issue with your room. We will immediately address this feedback with our team to make sure all rooms are smelling fresh. We look forward to having you stay in one of our estate villas which will give us another chance to impress you.

We appreciate the 5 stars – hope this means we will be welcoming you back soon!

Thank you for staying at The Shore Club and for the 5 stars!

We appreciate your 5 star review – and we agree, no need to leave!

Lovely to hear you had such a wonderful stay with us. Your tips will no doubt be useful for future travelers. We'll share your experience with all of the staff, and will investigate the odor you mentioned. We look forward to hosting you again in the future.

We are so pleased to hear that you had such an amazing stay at The Shore Club – it was truly our pleasure to create your extraordinary vacation. We look forward to sharing your kind words with the whole team and we all look forward to your next visit!

Thank you for your recent visit and kind words about our hotel. Please accept our apologies for the service experience you had on your visit with us. This is not the type of service that we are known for. Thank you for letting us know and please be assured we will address your review with our team. We hope you will give us another opportunity to impress you!

Thank you for the visit and the 5 stars!

Thank you for the 5 stars! We hope this means we will be welcoming you back to The Shore Club again in the near future.

Thank you for the 5 stars! We hope this means we will be welcoming you back to The Shore Club again in the near future.

Thank you for the 5 stars! We hope this means we will be welcoming you back to The Shore Club again in the near future.

We are sorry to see that you only had a 2-star experience at The Shore Club. We invite you to reach out to us directly to let us know where we fell short on your visit so that we can hopefully welcome you back again in the future.

What a wonderful compliment and thank you for the 5 stars! We hope this means we will be welcoming you back to The Shore Club again in the near future.

Thank you for the 5 stars! We hope this means we will be welcoming you back to The Shore Club again in the near future.

Thank you for the 5 stars! We hope this means we will be welcoming you back to The Shore Club again in the near future.

Thank you for the 5 stars! We hope this means we will be welcoming you back to The Shore Club again in the near future.

We are honored that you selected The Shore Club for your anniversary. We hope this will become an annual tradition as it was such a pleasure to have you both here with us.

Thank you for letting us know you enjoyed your time here with us at The Shore Club.

Thank you for letting us know you enjoyed your time here with us at The Shore Club.

We are sorry to see you did not have a perfect vacation here at The Shore Club. Please contact us if you would like to provide your feedback on where we can improve for your next visit.

Thank you for letting us know you enjoyed your time here with us at The Shore Club.