外観

ザ ノースイーストランド ホテルの口コミ

2.5 out of 5
ザ ノースイーストランド ホテル
436 Main Street, Presque Isle, ME

口コミ

8.4

とても良い

評価 10 - 99 件の口コミ中 46 件が非常に良い" "
評価 8 - 99 件の口コミ中 30 件が良い" "
評価 6 - 99 件の口コミ中 14 件が普通" "
評価 4 - 99 件の口コミ中 8 件が不満" "
評価 2 - 99 件の口コミ中 1 件が非常に不満" "

8.6/10

清潔度

9.0/10

スタッフとサービス

6.4/10

設備とサービス

7.8/10

施設のコンディションと設備

7.6/10

環境への配慮

口コミ

8/10 (良い)

Kathrine

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Loved the restaurant and sidewalk cafe. Another plus, pet friendly & clean!
2024 年 4 月に 1 泊滞在
Robertからの返信 (投稿日 : 2024 年 4 月 28 日)
Thank you so much for your kind words and for taking the time to leave a review.

10/10 (非常に良い)

Ryan

2024 年 2 月に 2 泊滞在
Robertからの返信 (投稿日 : 2024 年 5 月 12 日)
Thank you so much. we look forward to your next visit.

8/10 (良い)

Mary

家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Nice restaurant. Hotel, good location, dingy and needed to be furbished on the first floor rooms.
2024 年 4 月に 2 泊滞在
Robertからの返信 (投稿日 : 2024 年 4 月 15 日)
Thanks for taking the time to review.

10/10 (非常に良い)

Terese

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Robertからの返信 (投稿日 : 2024 年 4 月 9 日)
Thank you so much. We look forward to your next visit.

8/10 (良い)

宿泊されたお客様

グループ旅行
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Staff was super friendly and helpfull. Done was not closed at arrival to room. Employee confirmed that everything was ok. Bathroom had washclothe from someone. beds were uncomfortable and hard.
2024 年 1 月に 1 泊滞在
Robertからの返信 (投稿日 : 2024 年 1 月 29 日)
Thank you so much for taking the time to review our hotel. Your feedback is used to help us better serve our guests.

10/10 (非常に良い)

Ida

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We have stayed here twice so far. The staff is great here and understanding!
2024 年 1 月に 1 泊滞在
Robertからの返信 (投稿日 : 2024 年 1 月 29 日)
Thank you so much for your kind words and for taking the time to review our hotel.

6/10 (普通)

Ida

2023 年 12 月に 1 泊滞在
Robertからの返信 (投稿日 : 2024 年 1 月 29 日)
Thank you so much for taking the time to review our hotel.

8/10 (良い)

Nadine

2023 年 12 月に 1 泊滞在
Robertからの返信 (投稿日 : 2024 年 1 月 29 日)
Thank you so much for taking the time to review our hotel

10/10 (非常に良い)

Gary、WATERVILLE

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Robertからの返信 (投稿日 : 2023 年 12 月 5 日)
Thank you so much for taking the time to review our establishment.

8/10 (良い)

HEATHER

2023 年 12 月に 2 泊滞在
Robertからの返信 (投稿日 : 2023 年 12 月 5 日)
Thank you so much for taking the time to review our establishment.

10/10 (非常に良い)

Gisèle

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Chaleureux et tranquille Les employés sont tres professionnelles
2023 年 11 月に 1 泊滞在
Robertからの返信 (投稿日 : 2023 年 11 月 20 日)
Merci beaucoup pour tes mots gentils.

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Nothing fancy here..My room was clean and quiet. The staff was helpful and friendly. Complementary coffee just around the corner from the front desk but if you’re looking for breakfast, you’ll have to go down Main St to Theresa’s.
2023 年 10 月に 1 泊滞在
Robertからの返信 (投稿日 : 2023 年 11 月 4 日)
Thank you so much for your review. We look forward to your next visit.

6/10 (普通)

Bernice

家族旅行
Attached restaurant was excellent
2023 年 10 月に 1 泊滞在
Robertからの返信 (投稿日 : 2023 年 10 月 27 日)
Thank you

10/10 (非常に良い)

Gary、Wellington

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 10 月に 1 泊滞在
Robertからの返信 (投稿日 : 2023 年 10 月 16 日)
Thank you so much for your kind words. We look forward to your next visit..

10/10 (非常に良い)

Jon

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Retro feel and very quiet. I enjoy the location and they have a fantastic tavern in the lobby.
2023 年 9 月に 1 泊滞在
Robertからの返信 (投稿日 : 2023 年 9 月 22 日)
Thank you so much for your kind words. It was a pleasure having you stay with us.

6/10 (普通)

Richard

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : 客室の快適度
We were out in a newly renovated room. The bed was super high and super uncomfortable! The room was otherwise very nice but the bed was a downgrade from our previous stays
2023 年 9 月に 1 泊滞在
Robertからの返信 (投稿日 : 2023 年 9 月 20 日)
Thank you

10/10 (非常に良い)

Connor

2023 年 8 月に 4 泊滞在
Robertからの返信 (投稿日 : 2023 年 9 月 20 日)
Thank you

8/10 (良い)

Darlene

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hotel was lovely and we enjoyed our stay.
2023 年 8 月に 1 泊滞在
Robertからの返信 (投稿日 : 2023 年 8 月 19 日)
Thank you for taking the time to leave a review. We look forward to your next visit.

4/10 (不満)

Meg

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス
The staff was unprofessional, I wear charges twice and am still fighting to get m money back. A drunk guest tried to get into my room. The bathroom was tiny, no amenities
Robertからの返信 (投稿日 : 2023 年 8 月 23 日)
I haven't heard back from you. I hope that means everything worked out with your bank. The Hotel has many amenities we hope you will try us again. Thanks

10/10 (非常に良い)

Sarah

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very nicely updated historic hotel in a central location. Very good restaurant. And very pleasant and helpful staff. Some rooms smelled of smoking.
2023 年 7 月に 1 泊滞在
Robertからの返信 (投稿日 : 2023 年 8 月 5 日)
Thank you so much for taking the time to leave a review. We look forward to your next visit. For our guest comfort and health, we did ban smoking on the premises about 12 years ago. Guest who do smoke are expected to do so at least 100 feet from the building or on the bench in front of the building on Main Street. Thank you.

10/10 (非常に良い)

Laura

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fantastic! Extremely clean, comfortable big room. Service was great and restaurant amazing.
2023 年 8 月に 1 泊滞在
Robertからの返信 (投稿日 : 2023 年 8 月 5 日)
Thank you so much for your kind words and for taking the time to leave a review. We look forward to your next visit with us.

10/10 (非常に良い)

Robert

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
Bathroom too small, especially around toilet .
2023 年 7 月に 1 泊滞在
Robertからの返信 (投稿日 : 2023 年 7 月 29 日)
Thank you so much for taking the time to leave a review. We look forward to your next stay with us.

10/10 (非常に良い)

Sharlene

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 7 月に 1 泊滞在
Robertからの返信 (投稿日 : 2023 年 7 月 28 日)
Thank you so much for taking the time to leave a review. We are looking forward to your next visit.

10/10 (非常に良い)

Julia

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Mixed Review
Loved staying at the Northeastland because of nostalgia having lived in PI 50 years ago. Loved the convenience of being on Maine street ready to go in any direction! Note that renovations have been beautifully done to the lobby, hallways and restaurant but NOT the rooms. Ripped lampshades, electric outlets not all working, opening doors to the room could be troublesome if bathroom door open at the same time! Service was good, everyone very friendly and as accommodating as possible Rooms are in serious need of repair (bathroom) and updating. Stay was still very pleasant.
2023 年 7 月に 2 泊滞在
Robertからの返信 (投稿日 : 2023 年 7 月 26 日)
Thank you so much for taking the time to review our hotel. Your feedback is very helpful.

4/10 (不満)

Lucinda

気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
My room had not had any updates since I stayed there 10 years ago. The carpet was so dirty that I had to lay down towels to walk in my bare feet. The air conditioning was very noisy and did not function well. Fortunately, I was only in the room to sleep, shower & dress. Will never stay there again unless it has been fully renovated.
2023 年 7 月に 2 泊滞在
Robertからの返信 (投稿日 : 2023 年 7 月 26 日)
Thank you so much for taking the time to leave a review. We look forward to your return and know that you will be excited to see our fully renovated and updated rooms.

4/10 (不満)

Kerry

家族旅行
気になった点 : 清潔度、施設のコンディションと設備
Carpet was dirty. Very old and rundown. Restaurant not open for breakfast and need reservation for dinner.
2023 年 7 月に 2 泊滞在
Robertからの返信 (投稿日 : 2023 年 7 月 26 日)
Thank you so much for taking the time to leave a review. Guest feedback is very helpful. I would like to assure you that all of your concerns are being addressed. We have been hard at work making repairs and updates to every area of the hotel. We look forward to your next visit. Thank you.

10/10 (非常に良い)

Judi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 7 月に 2 泊滞在
Robertからの返信 (投稿日 : 2023 年 7 月 18 日)
Thank you so much. We look forward to your next stay with us.

10/10 (非常に良い)

Galen

2023 年 7 月に 2 泊滞在
Robertからの返信 (投稿日 : 2023 年 8 月 8 日)
Thank you so much for taking the time to leave a review. We look forward to your next visit.

6/10 (普通)

Richard

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 7 月に 1 泊滞在
Robertからの返信 (投稿日 : 2023 年 7 月 18 日)
Thank you. We look forward to your next visit.

10/10 (非常に良い)

Rebecca

The staff was very friendly and helpful. We enjoyed our stay very much. Only negative was the condition (cracked pavement, holes) of the parking lot.
2023 年 7 月に 2 泊滞在
Robertからの返信 (投稿日 : 2023 年 7 月 13 日)
Thank you so much for your kind words and for taking the time to leave a review. We look forward to your next stay with us.

8/10 (良い)

Ray

2023 年 7 月に 1 泊滞在
Robertからの返信 (投稿日 : 2023 年 7 月 12 日)
Thank you so much for taking the time to review our hotel. We are looking forward to your next visit.

8/10 (良い)

Scott

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 7 月に 1 泊滞在
Robertからの返信 (投稿日 : 2023 年 7 月 5 日)
Thank you so much for taking the time to leave a review. It was a pleasure having you stay with us. We look forward to your next visit.

10/10 (非常に良い)

Donald

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Enjoyed our stay. Everything was very nice.
2023 年 7 月に 1 泊滞在
Robertからの返信 (投稿日 : 2023 年 7 月 2 日)
Thank you so much for taking the time to leave a review. It was a pleasure having you stay with us.

10/10 (非常に良い)

Bonnie

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We came to the area to visit relatives. NELand was in a great location for us and we really enjoyed the updated restaurant! Although the rooms were still antiquated, they were comfortable and sufficient. Elevator was sketchy but the 3 flights of stairs worked! Nice Grab and Go amenities when the town rolls their sidewalks up early!
2023 年 6 月に 2 泊滞在
Robertからの返信 (投稿日 : 2023 年 6 月 30 日)
Thanks so much for taking the time to leave a review. It was wonderful having you stay with us. We are constantly updating our space to create a better guest experience. We look forward to your next visit with us. Thank you so much.

10/10 (非常に良い)

VICTORIA L

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff were outstanding! They were all so friendly, helpful and professional. The bed, linens and pillows were the most comfortable of any hotel I have ever stayed in-just luxurious! The lobby is welcoming and it is so nice to be able to get a cup of coffee with cream downstairs in the morning. Just a great spot! Close to the airport but right downtown. Don’t miss this gem.
2023 年 6 月に 3 泊滞在
Robertからの返信 (投稿日 : 2023 年 6 月 27 日)
Victoria, Thank you so much for your kind words and review. It was a pleasure to have you stay with us. We are looking forward to your next visit.

8/10 (良い)

Maurice

良かった点 : 清潔度
2023 年 6 月に 1 泊滞在
Robertからの返信 (投稿日 : 2023 年 6 月 21 日)
Thanks so much for taking the time to review our hotel. We look forward to your next visit.

8/10 (良い)

Tami

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
very good dinner in the on site restaurant!
2023 年 6 月に 1 泊滞在
Robertからの返信 (投稿日 : 2023 年 6 月 16 日)
Thanks so much for your feedback. We look forward to your next visit with us.

8/10 (良い)

William

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 5 月に 1 泊滞在
Robertからの返信 (投稿日 : 2023 年 6 月 5 日)
Thank you for taking the time to review our hotel. We look forward to your next visit.

10/10 (非常に良い)

Billie Jo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was quiet and quite comfortable. The restaurant needs better hours. I didn't get to eat there once.
2023 年 5 月に 2 泊滞在
Robertからの返信 (投稿日 : 2023 年 5 月 30 日)
Thank you for your kind words and for taking the time to review our hotel. We are looking forward to your next stay with us. Rodney's is open for lunch and dinner Monday through Saturday and Brunch on Sundays. We hope you get to try it next time. Thanks again.

10/10 (非常に良い)

Gillian

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The room was very spacious. Everything we needed was there. Would definitely stay again.
2023 年 5 月に 1 泊滞在
Robertからの返信 (投稿日 : 2023 年 5 月 24 日)
Thank you so much for your kind words and for taking the time to review our Hotel. We are very much looking forward to your next visit with us.

8/10 (良い)

Gillian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Beautiful Lobby Renovation
Beautiful lobby renovation and the restaurant Rodney's on Main was fabulous!
2023 年 5 月に 2 泊滞在
Robertからの返信 (投稿日 : 2023 年 5 月 9 日)
Thank you so much for your kind words and for taking the time to review our Hotel. We look forward to your next visit.

8/10 (良い)

mariah

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good place to stay in Presque Isle.
The lobby is beautifully renovated. The rooms are in pretty good shape, although I'm not sure the AC works. The restaurant in the lobby was pretty good, and convenient.
2023 年 4 月に 1 泊滞在
Robertからの返信 (投稿日 : 2023 年 4 月 28 日)
Thank you so much for taking the time to leave a review. We are looking forward to your next visit. We have a wonderful new AC unit, and we are looking forward to starting it up on May 1st.Thanks again.

10/10 (非常に良い)

Michael

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I enjoy staying at the northeastland because it is always clean and welcoming. I recommend it to everybody I meet
2023 年 3 月に 2 泊滞在
Robertからの返信 (投稿日 : 2023 年 4 月 5 日)
Thank you so much for taking the time to leave a review. It is always a pleasure to have you stay with us. Thank you.

10/10 (非常に良い)

Andrew

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Best spot for business travel.
Very well executed renovation and the best option in town for business travel. Everything is within walking distance, and the best meal north of Camden/Rockland is in the hotel. I also love the non-profit mission.
2023 年 3 月に 1 泊滞在
Robertからの返信 (投稿日 : 2023 年 3 月 18 日)
Thank you so much for your kind words and for taking the time to review our hotel. We look forward to your next visit with us.

8/10 (良い)

James

良かった点 : スタッフとサービス、施設のコンディションと設備
Food in Hotel was amazing , i bit dated and shower was cold in morning. Otherwise B
2023 年 2 月に 1 泊滞在
Robertからの返信 (投稿日 : 2023 年 2 月 28 日)
Thank you so much for taking the time to review our Hotel. Guest feedback is essential and helps us to make sure that every area of the Hotel is meeting the standards of excellence that our guest expect and deserve. We look forward to your next visit.

10/10 (非常に良い)

Christopher

2023 年 2 月に 1 泊滞在
Robertからの返信 (投稿日 : 2023 年 3 月 13 日)
Thank you so much for taking the time to review our establishment. We look forward to your next visit.

8/10 (良い)

Lisa

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Affordable
Very happy with the room. It was very roomy, clean, quiet and comfortable for the price. The only down fall for us, was that we were not able to access the restuarant on-site for we were told that they were booked..
2023 年 1 月に 1 泊滞在
Robertからの返信 (投稿日 : 2023 年 1 月 30 日)
Lisa, thank you so much for taking the time to review our Hotel. It was a pleasure to have you stay with us.

8/10 (良い)

Kelly

家族旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Great hotel
Lovely hotel that is in the process of being renovated. Common areas are comfortable and welcoming. The adjacent restaurant has an amazing menu and the food and service are wonderful. The rooms are very large and comfortable.
2023 年 1 月に 1 泊滞在
Robertからの返信 (投稿日 : 2023 年 1 月 12 日)
Thank you, Kelly, for your kind words. We are grateful to have you as a client and we appreciate you taking the time to leave a review. We look forward to providing you with accommodations in the future.

4/10 (不満)

Claudio

2022 年 10 月に 1 泊滞在
Northeastland Staffからの返信 (投稿日 : 2022 年 10 月 13 日)
Dear Claudio,Thank you for your feedback. With warm regards,

4/10 (不満)

Richard

家族旅行
気になった点 : 施設のコンディションと設備
Renovation in progress; wait until completed
The hotel was still under renovation and the lobby was not available. The elevator was not available due to the renovation. The room was tired and in need of renovation which supposedly is scheduled after the lobby. I would look for other options in Presque Isle until all the renovations have been completed and reviews by future guests have been completed.
2022 年 8 月に 2 泊滞在
Northeastland Management からの返信 (投稿日 : 2022 年 8 月 23 日)
Dear Richard,we thank you for your feedback and look forward to your next visit.