Room service was long on regular days, when more travelers arrived on Friday or Saturday's it became extremely long. Far walks from beach to room to front desk overall.
Edward
2024 年 5 月に 7 泊滞在
10/10 (非常に良い)
Asia
カップルで旅行
2024 年 5 月 29 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved it
Asia
2024 年 5 月に 4 泊滞在
10/10 (非常に良い)
erik
2024 年 5 月 29 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Good over all, although my shower handle (whatever you use to turn on your water for a bath or shower) was broken and when I confronted staff about it, nothing happened.
erik
2024 年 5 月に 14 泊滞在
10/10 (非常に良い)
Mykkaela
2024 年 5 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Mykkaela
2024 年 5 月に 7 泊滞在
10/10 (非常に良い)
Alberto、brooklyn
家族旅行
2024 年 5 月 28 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff service
Alberto
2024 年 5 月に 4 泊滞在
2/10 (非常に不満)
Daniel
家族旅行
2024 年 5 月 28 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Food in Italian restaurants wasn’t good
Shows not good
Show area (Black &White) to hot
Toilet not work properly. Need maintenance. Reported the toilet not work properly, but no body came.
Too much seaweed in the beach and stink bad.
Some workers not help when you ask for it.
Daniel
2024 年 5 月に 4 泊滞在
8/10 (良い)
Teresa
家族旅行
2024 年 5 月 28 日
Our family of 6 stayed for a week and we had a great time and food was wonderful. The young gentleman that checked us in was short and rude. However, the rooms were not up to par. Our room was very musty and damp. And was not ready upon check in until 4 pm.
The train service -do not rely on if you need assistance. We called twice for a 6 AM pick up for all six of us in our luggage on day of checkout and no train was provided.
Teresa
2024 年 5 月に 5 泊滞在
2/10 (非常に不満)
Evanie
2024 年 5 月 28 日
良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備
Common areas and restaurants are hot no air conditioning. Food was not that great, but the drinks were really good. One staff was rude and was arguing with me in front of other staff and guests. He did not want to help me get in room to get my belongs due to my room being switched. Told me I should have took my stuff when I left, which I would have but wasn’t expecting a room change. Resort is huge you will do a lot of walking there are golf carts but they are usually full and they take a while to come pick you up. I will not be staying there again.
Evanie
2024 年 5 月に 3 泊滞在
4/10 (不満)
Evanie
2024 年 5 月 28 日
気になった点 : 施設のコンディションと設備
There is no air conditioning in the restaurants and common areas and it is extremely hot. The resort is huge you will do a lot of walking due to the staff on the golf carts take forever to come and get you. One of the staff was rude to me when I needed help getting in my room due to my card not working. I was explaining to him that I was switching room he told me I should have took my stuff with me and was yelling at me arguing with me in front of other staff and guest. Food was not that great, but the drinks was amazing. I will not stay again