Old but clean. The staff at the front desk was helpful ,I was glad because she changed to a room with a balcony.
Good service with tea and coffee and popcorn. Iced tea was very good.
However, there was gray hair on the towels and dryer in the bathroom and someone opened the sugar in the coffee set.
The Inn on the River.
We made this reservation well in advance. We absolutely loved our experience at The Inn.
When we checked in the staff was amazing. They provided a nice gift to our daughter and the hospitality was fantastic. We liked the proximity to other venues in Pigeon Forge (be patient with traffic). They have two pools at the location (one inside and one outside). We enjoyed the indoor pool the first night (did not go back after as our child did not have googles and the chlorine was definitely noticeable when you walked by). They had a very nice hot breakfast that featured many items to chose from. Loved their outdoor seating and nice view of Pigeon Forge and the Mountains. The rooms were clean and spacious. The only item we were a little upset about (but, out of our control and not at fault of the hotel) was the take over from the baseball teams (their was a big tournament in town). They completely took over the entire hotel. I understand they need rooms but would have been nice for the hotel to notify or give a heads up to the other families that were there that “just FYI, a large group is coming in this weekend”.
Overall, the staff was fantastic. We would definitely consider staying again (but looking to see what big baseball events are in town). Highly recommended staying at this hotel.
Marcus
2024 年 5 月に 3 泊滞在
10/10 (非常に良い)
Lianet
グループ旅行
2024 年 5 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Is a wonderful place to visit with friends and family 😍😍😍
Lianet
2024 年 5 月に 3 泊滞在
10/10 (非常に良い)
BECKY、Plainfield
2024 年 5 月 26 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Overall great stay
BECKY
2024 年 3 月に 1 泊滞在
10/10 (非常に良い)
Tracey
カップルで旅行
2024 年 5 月 24 日
良かった点 : 清潔度、設備とサービス
Very clean and relaxing place to stay
Tracey
2024 年 5 月に 2 泊滞在
10/10 (非常に良い)
Teresa
2024 年 5 月 24 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Loved the popcorn and fresh cookies and listening to the live music while sitting outside by the fire pit on Friday evening!! The buffet breakfast was really good!!!! The whole experience at the Inn was great!!!!😊
Teresa
2024 年 5 月に 2 泊滞在
10/10 (非常に良い)
Cindi
2024 年 5 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Cindi
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
David
2024 年 5 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Would stay again.
David
2024 年 5 月に 2 泊滞在
2/10 (非常に不満)
Tiffany
家族旅行
2024 年 5 月 19 日
気になった点 : 清潔度、スタッフとサービス
Upon arrival to check in after midnight and a 4.5 hr drive, we weren’t greeted with a “welcome to…”. When we entered our room there was a bug crawling on the bed, so I took a video. When we went back to the front desk, the young guy that checked us in had the audacity to tell us they only had 2 rooms left and they cost more. WHO talks up charge to change your room in a situation as this? How rude! Long story short, we would never stay at the The Inn on The River again.