屋内プール

ピオリア マリオット ペル マルケットの口コミ

3.5 out of 5

口コミ

8.6

非常に良い

評価 10 - 925 件の口コミ中 517 件が非常に良い" "
評価 8 - 925 件の口コミ中 247 件が良い" "
評価 6 - 925 件の口コミ中 85 件が普通" "
評価 4 - 925 件の口コミ中 39 件が不満" "
評価 2 - 925 件の口コミ中 37 件が非常に不満" "

9.0/10

清潔度

9.0/10

スタッフとサービス

8.2/10

設備とサービス

8.8/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

8/10 (良い)

Jennifer、Iowa Falls

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Easy to locate right off I-74. We met friends here and enjoyed our stay. Fun pizza place across the street-Hoops, don't miss it! Within walking distance to restaurants and the Caterpillar visitors center.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Jena Shereen、elkridge

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel is very clean and nice! Big king bed big tv with netflix so you're not stuck with cable, there's also a small fridge, and a big table. Breakfast is available for $18 per person and parking garage for $15 a day. Plus side of this is theres a walkway that connects it to the civic center! Easy access if you're attending events! Marriot Bonvoy hotels does not disappoint!
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Kathleen

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice
2024 年 5 月に 2 泊滞在

6/10 (普通)

Ryan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Generally average. Good situation in you need to access the Civic Center. I wish the hotel was more upfront on their parking situation and how to access it. There’s street parking and a garage. Hotel patrons have unlimited in and out access but will have to pay $15 upon checking out. It was a bit annoying that I had to ask around about this. This information should be easily accessible.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Wendie

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very helpful and knowledgeable staff, and great proximity to the Civic Center
2024 年 5 月に 1 泊滞在
Darshanからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Wendie, Thank you for your fantastic review! We're thrilled to hear that you found our staff helpful and knowledgeable during your stay. It's also great to know that our proximity to the Civic Center was convenient for you. Your positive feedback is truly appreciated, and we hope to have the pleasure of welcoming you back soon!

10/10 (非常に良い)

Katie

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean and updated
2024 年 5 月に 1 泊滞在
Darshanからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Katie, Thank you for your fantastic review! We're thrilled to hear that you found our hotel clean and updated during your recent stay. Providing a comfortable and pleasant experience for our guests is our top priority, and we're glad we could meet your expectations. Your positive feedback is truly appreciated, and we look forward to welcoming you back for another enjoyable stay in the future.

10/10 (非常に良い)

Sheila

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Enjoyed the indoor pool, hot tub, and locker room.
2024 年 5 月に 1 泊滞在
Darshanからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Sheila, Thank you for your wonderful review! We're delighted to hear that you enjoyed our indoor pool, hot tub, and locker room during your stay. Providing a relaxing and enjoyable experience for our guests is our top priority, and we're thrilled that you had a great time. Your positive feedback is truly appreciated, and we hope to have the pleasure of welcoming you back soon!

6/10 (普通)

Kari

2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Constantine、CHICAGO

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great service from staff and place is very good
2024 年 5 月に 1 泊滞在
Darshanからの返信 (投稿日 : 2024 年 5 月 9 日)
Dear Constantine, Thank you for your perfect rating and for choosing to stay with us. We're thrilled to hear that you enjoyed your stay and found our cleanliness, staff service, property conditions, and facilities to your liking. Your satisfaction is our top priority, and we're grateful for your positive feedback. We hope to have the pleasure of welcoming you back for another excellent stay in the future!

2/10 (非常に不満)

Michael

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Upon arrival at the Hotel, check-in per Expedia was at 3pm in which we arrived at 315pm, the hotel informed us that check-in is at 4pm. We were also told that there were no rooms available due to high number of check-outs that day. The excuse was due to not having linens for all of the rooms with no real time frame of when they would be ready. After waiting an additional 3 hours, the manager had to go to the room to "clean" so that we could get checked in. Once we got into the room, we found several areas that were not cleaned to a Marriot Standard. The TV's in the room were terribly slow and for the most part didn't even work. There was a restaurant on site but $18 for a continental breakfast we quite ridiculous, considering that they offering were no different than what you would get for a free one at any other hotel. For the price paid for a suite, I would not recommend this hotel.
2024 年 4 月に 1 泊滞在
Darshanからの返信 (投稿日 : 2024 年 5 月 2 日)
Dear Michael, Thank you for sharing your experience with us. We're deeply sorry for the inconvenience and frustration you encountered during your recent stay. It's disappointing to hear about the issues you faced with the check-in process, room cleanliness, amenities, and the breakfast pricing. Please accept our sincerest apologies for falling short of the Marriott standard and for the inconvenience caused. Your feedback will be shared with our team for immediate improvement. We understand your concerns and assure you that necessary steps will be taken to prevent similar occurrences in the future. We value your patronage and hope to have the opportunity to regain your trust during a future visit.

4/10 (不満)

valerian

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
Bad water pressure and noisy on the 2nd floor street side. Hotel is beautiful and rooms are big enough for sure.
2024 年 4 月に 1 泊滞在
Darshanからの返信 (投稿日 : 2024 年 5 月 2 日)
Dear Valerian, Thank you for sharing your feedback with us. We're glad to hear that you appreciated our cleanliness and staff service during your recent stay. However, we apologize for the issues you encountered. Please accept our apologies for any inconvenience caused. Your comments are valuable to us, and we will address these issues to ensure a more comfortable experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay.

10/10 (非常に良い)

Kathy

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Stayed for Skills USA, convenient and attached to the Civic Center was great because it rained all day.
2024 年 4 月に 1 泊滞在
Darshanからの返信 (投稿日 : 2024 年 5 月 2 日)
Dear Kathy,Thank you for your perfect rating and for choosing to stay with us during your visit for Skills USA. We're thrilled to hear that you found our hotel convenient, especially with its attachment to the Civic Center, which proved invaluable during the rainy weather. Your appreciation of our cleanliness, staff service, and property conditions and facilities means a lot to us. We're grateful for your positive feedback and hope to have the pleasure of welcoming you and your family back for another excellent stay in the future!

8/10 (良い)

Luke、Pacifica

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Darshanからの返信 (投稿日 : 2024 年 4 月 26 日)
Dear Luke, Thank you for your feedback and for choosing to stay with us at our hotel. We're glad to hear that you appreciated our cleanliness, staff service, and property conditions and facilities during your three-night stay in April. Your satisfaction is important to us, and we're grateful for your positive feedback. If there's anything else we can do to enhance your future stays, please don't hesitate to let us know. We look forward to welcoming you back for another enjoyable experience in the future!

4/10 (不満)

Charles

家族旅行
良かった点 : スタッフとサービス
Pros; Rooms were pretty spacious, beds were comfy, staff was super friendly and the place is pretty looking. Cons; Cleaniness, our bed sheets had coffee (atleast hoping it was coffee) stains on them, shower curtain was half stained yellow. The pool provided didn't seem well maintained as there was trash there from the morning when I first checked it out in the AM then try to swim in the evening. There was also lots of chunks of hair throughout the sides of the pool. The hot tub was cautioned taped off. I wish there was more options in the room for coffee and tea that was provided instead of only one paper cup and one K cup of coffee. While trying to sleep I unfortunately could hear the other people in their rooms and everyone in the hallway. Otherwise, the bar was kept pretty clean. The restaurant was unfortunately closed that was connected to the hotel.
2024 年 4 月に 2 泊滞在
Darshanからの返信 (投稿日 : 2024 年 4 月 26 日)
Dear Charles, Thank you for taking the time to share your feedback with us. We appreciate your kind words about our spacious rooms, comfortable beds, friendly staff, and the overall appearance of our hotel. However, we are deeply sorry to hear about the issues you encountered during your stay. Please accept our sincerest apologies for the cleanliness concerns you experienced, as well as the inconvenience with the pool, hot tub, and noise disturbance. Rest assured, we take your feedback seriously and will address these issues promptly with our team to prevent similar occurrences in the future. We also appreciate your feedback regarding the in-room coffee and tea options.We hope to have the opportunity to welcome you back for a much-improved experience in the future.

10/10 (非常に良い)

Ballin

2024 年 4 月に 3 泊滞在
Darshanからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Ballin,Thank you for your wonderful review! We appreciate your positive feedback. If there's anything we can do to make your next stay even better, please let us know. We look forward to welcoming you back soon!

2/10 (非常に不満)

Joyce

良かった点 : 施設のコンディションと設備
気になった点 : 清潔度
Should have been told room was noisy TIL 4:30 am. Did not sleep ALL night due to bar across the street from my room. NEVER AGAIN will i stay. RUINED my weekend with family
2024 年 4 月に 1 泊滞在
Darshanからの返信 (投稿日 : 2024 年 4 月 19 日)
Dear Joyce, We're deeply sorry to hear about your disappointing experience during your recent stay with us. Your feedback is concerning, and we apologize for the inconvenience caused by the noise from the nearby bar, which disrupted your sleep and affected your overall experience. We understand the importance of providing a peaceful environment for our guests, and we regret that we fell short in this regard. Your comments will be addressed with our team to ensure that necessary measures are taken to prevent similar issues in the future. We truly value your patronage and hope to have the opportunity to regain your trust and welcome you back for a much-improved stay in the future.

10/10 (非常に良い)

Delma

良かった点 : 清潔度、スタッフとサービス
2024 年 4 月に 1 泊滞在
Darshanからの返信 (投稿日 : 2024 年 4 月 19 日)
Dear Delma, Thank you for your perfect rating! We're thrilled to hear that you had an excellent stay with us in April. Your appreciation of our cleanliness and staff service means a lot to us. Your satisfaction is our top priority, and we're grateful for your positive feedback. We hope to have the pleasure of welcoming you back for another fantastic stay in the future!

10/10 (非常に良い)

scott

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Darshanからの返信 (投稿日 : 2024 年 4 月 19 日)
Dear Scott,Thank you for your perfect rating! We're delighted to hear that you enjoyed your recent stay with us. Your satisfaction is our top priority, and we're thrilled that you found our cleanliness, staff service, and property conditions and facilities to your liking. We appreciate your positive feedback and hope to have the pleasure of welcoming you back for another excellent stay in the future!

8/10 (良い)

Jenny

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Hotel was very nice! Rooms are pretty, comfortable and spacious. The fitness room and bar area are convenient as well. The parking garage is a little confusing and depending on where you park, it may take a bit to get to the actual hotel. Would definitely stay again though!
2024 年 4 月に 1 泊滞在
Darshanからの返信 (投稿日 : 2024 年 4 月 12 日)
Dear Jenny, Thank you for your feedback and for choosing to stay at our hotel during your business trip. We're glad to hear that you found our hotel very nice and our rooms comfortable and spacious. It's wonderful to know that you enjoyed the convenience of our fitness room and bar area. We apologize for any confusion regarding the parking garage and the distance to the hotel. Your comments are valuable to us, and we will review our signage to make the parking experience smoother for our guests. We appreciate your understanding and hope to have the opportunity to welcome you back for another enjoyable stay in the future!

10/10 (非常に良い)

Crystal

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful hotel with very comfortable beds. The skywalk to the convention center is very convenient.
2024 年 4 月に 1 泊滞在
Darshanからの返信 (投稿日 : 2024 年 4 月 12 日)
Dear Crystal, Thank you for your perfect rating and for choosing to stay with us! We're thrilled to hear that you found our hotel beautiful and our beds comfortable. It's great to know that you appreciated the convenience of the skywalk to the convention center. Your satisfaction is our top priority, and we're grateful for your positive feedback. We hope to have the pleasure of welcoming you back for another fantastic stay in the future!

10/10 (非常に良い)

Jeffrey

2024 年 4 月に 2 泊滞在
Darshanからの返信 (投稿日 : 2024 年 4 月 12 日)
Dear Jeffrey, Thank you for your perfect rating! We're delighted to hear that you had a fantastic two-night stay at Peoria Marriott Pere Marquette. Your satisfaction is our top priority, and we're grateful for your positive feedback. We appreciate your patronage and hope to welcome you back for another wonderful stay in the future.

10/10 (非常に良い)

Kim

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We stay at this location since it’s close to campus . It’s clean and comfortable. Not always stocked in the bathroom with soap etc.
2024 年 4 月に 1 泊滞在
Darshanからの返信 (投稿日 : 2024 年 4 月 12 日)
Dear Kim, Thank you for your perfect rating and for choosing to stay at Peoria Marriott Pere Marquette with your family! We're delighted to hear that you enjoyed our cleanliness, staff service, amenities, and property conditions and facilities. Your loyalty to our location near campus is appreciated, and we're glad you found your stay clean and comfortable. We apologize for any inconvenience regarding the bathroom amenities and will address this with our housekeeping team to ensure consistent stocking. Your feedback is invaluable to us, and we hope to welcome you back for another fantastic stay soon!

10/10 (非常に良い)

joseph

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
.
2024 年 4 月に 1 泊滞在
Darshanからの返信 (投稿日 : 2024 年 4 月 12 日)
Dear Joseph, Thank you for your perfect rating and for choosing to stay at Peoria Marriott Pere Marquette! We're thrilled to hear that you enjoyed our cleanliness, staff service, amenities, and property conditions and facilities. Your satisfaction is our top priority, and we're delighted to have provided you with an excellent experience. We appreciate your patronage and hope to welcome you back for another fantastic stay in the future!

8/10 (良い)

jeffery

家族旅行
良かった点 : 清潔度、スタッフとサービス
The pool was closed and the hot tub was jot working
2024 年 3 月に 3 泊滞在
Darshanからの返信 (投稿日 : 2024 年 4 月 12 日)
Dear Jeffery, Thank you for your feedback and for choosing to stay at Peoria Marriott Pere Marquette with your family! We're glad to hear that you appreciated our cleanliness and staff service. However, we apologize for the inconvenience caused by the pool closure and the non-functional hot tub during your stay. Your comments are valuable to us, and we will address these issues to ensure a more enjoyable experience for our guests. We appreciate your understanding and hope to have the opportunity to welcome you back for an even better stay in the future!

8/10 (良い)

Wyatt

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
I had a pleasant stay and the bar was wonderful with a mixture of exquisite drinks. Only issue was the hot tub was out of service and the pool was freezing.
2024 年 3 月に 1 泊滞在
Darshanからの返信 (投稿日 : 2024 年 4 月 3 日)
Dear Wyatt, Thank you for your feedback and for choosing to stay at Peoria Marriott Pere Marquette with your partner! We're delighted to hear that you had a pleasant stay and enjoyed our cleanliness, staff service, and amenities, especially the wonderful bar with its exquisite drinks. We apologize for the inconvenience caused by the hot tub being out of service and the pool temperature not meeting your expectations. Your comments are valuable to us, and we will address these issues to ensure a more enjoyable experience for our guests. We appreciate your understanding and hope to have the opportunity to welcome you back for an even better stay in the future!

10/10 (非常に良い)

Brent

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything about the stay was exceptional. Except, you can open the furnace door in the room and it is clearly visible that the air filters have not been changed in quite some time.
2024 年 3 月に 1 泊滞在
Darshanからの返信 (投稿日 : 2024 年 4 月 3 日)
Dear Brent, Thank you for your perfect rating and for sharing your feedback about your recent stay at Peoria Marriott Pere Marquette with your partner! We're delighted to hear that you found everything about your stay exceptional. We appreciate your feedback regarding the air filters, and we apologize for any inconvenience caused. Rest assured, we take cleanliness and maintenance seriously, and we will address this promptly to ensure a more enjoyable experience for our guests. Your satisfaction is our priority, and we hope to welcome you both back for another fantastic stay in the future!

10/10 (非常に良い)

Martin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nic3 place
2024 年 3 月に 1 泊滞在
Darshanからの返信 (投稿日 : 2024 年 4 月 3 日)
Dear Martin,Thank you for your perfect rating and for choosing to stay at Peoria Marriott Pere Marquette with your partner! We're thrilled to hear that you enjoyed our cleanliness, staff service, amenities, and property conditions and facilities. Your satisfaction is our top priority, and we're delighted to have provided you with a great experience. We appreciate your patronage and hope to welcome you both back for another fantastic stay in the future!

10/10 (非常に良い)

Lori

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Room was beautiful and spacious !
2024 年 3 月に 2 泊滞在
Darshanからの返信 (投稿日 : 2024 年 3 月 29 日)
Dear Lori, Thank you for your perfect rating and for choosing to stay at Peoria Marriott Pere Marquette with your family! We're delighted to hear that you enjoyed our beautiful and spacious room, as well as our cleanliness, staff service, amenities, and property conditions and facilities. Your satisfaction is our top priority, and we're thrilled to have provided you with an excellent experience. We appreciate your patronage and hope to welcome you and your family back for another fantastic stay in the future!

10/10 (非常に良い)

Dan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice bar
2024 年 3 月に 1 泊滞在
Darshanからの返信 (投稿日 : 2024 年 3 月 29 日)
Dear Dan,Thank you for your positive feedback! We're glad to hear that you enjoyed our bar during your stay. Your satisfaction is important to us, and we hope to welcome you back for another great experience soon!

10/10 (非常に良い)

Randi

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Exceptional service from the staff!
2024 年 3 月に 1 泊滞在
Darshanからの返信 (投稿日 : 2024 年 3 月 20 日)
Dear Randi, Thank you for your perfect rating and for sharing your positive feedback about your recent stay at Peoria Marriott Pere Marquette! We're thrilled to hear that you found our cleanliness, staff service, amenities, and property conditions and facilities exceptional. Providing outstanding service is our top priority, and we're delighted to have met your expectations. We appreciate your kind words and hope to welcome you and your partner back for another fantastic stay in the future!

6/10 (普通)

Sherri

家族旅行
気になった点 : 施設のコンディションと設備
For the price you pay, I was expecting more. Was not safe for teenage girls walking around this place with homeless people coming in! There needs to be a better system to be able to get through the front door!! Maybe enforce the need to use room key to get in? The parking garage was confusing as the ticket dispenser was broke and we didn’t know how to get into garage so had to go back to the main lobby. Also confusing how to get into lobby from parking garage. There needs to be clearer instructions.
2024 年 3 月に 2 泊滞在
Darshanからの返信 (投稿日 : 2024 年 3 月 20 日)
Dear Sherri, Thank you for sharing your feedback with us. We apologize for any inconvenience or discomfort you experienced during your stay. Ensuring the safety and security of our guests is our top priority, and we take your concerns seriously. Your comments regarding the property conditions, access to the hotel, and parking instructions are duly noted, and we will address them promptly to improve the overall experience for our guests. We appreciate your valuable input and hope to have the opportunity to better serve you and your family in the future.

10/10 (非常に良い)

Michael

良かった点 : 施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Darshanからの返信 (投稿日 : 2024 年 3 月 20 日)
Dear Michael, Thank you for your perfect rating and for choosing to stay at Peoria Marriott Pere Marquette! We're thrilled to hear that you enjoyed our property conditions and facilities during your stay. Your satisfaction is our top priority, and we're delighted to have provided you with an excellent experience. We appreciate your patronage and hope to welcome you back for another fantastic stay in the future!

10/10 (非常に良い)

Monica

家族旅行
Nice property. Only disappointed about the hot tub being closed.
2024 年 3 月に 1 泊滞在
Darshanからの返信 (投稿日 : 2024 年 3 月 20 日)
Dear Monica, Thank you for your perfect rating and for sharing your feedback about your recent stay at Peoria Marriott Pere Marquette! We're delighted to hear that you found our property nice. We apologize for any disappointment caused by the closure of the hot tub during your visit. Your comments are valuable to us, and we will make sure to address any concerns regarding amenities for the convenience of our guests. We appreciate your understanding and hope to have the opportunity to welcome you and your family back for another excellent stay in the future!

8/10 (良い)

Ryan、Bowling Green

良かった点 : 清潔度
2024 年 3 月に 1 泊滞在
Darshanからの返信 (投稿日 : 2024 年 3 月 20 日)
Dear Ryan, Thank you for taking the time to share your feedback with us. We appreciate your rating and hope you had a pleasant stay overall. If there are any specific areas where we can improve and earn a higher rating from you in the future, please feel free to let us know. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for an even better experience.

10/10 (非常に良い)

Christina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Darshanからの返信 (投稿日 : 2024 年 3 月 13 日)
Dear Christina, Thank you for your perfect rating and positive feedback regarding your recent stay at Peoria Marriott Pere Marquette! We're thrilled to hear that you enjoyed our cleanliness, staff service, and property conditions and facilities. Your satisfaction is our top priority, and we're delighted to have provided you with a memorable experience. We appreciate your patronage and hope to welcome you back for another excellent stay in the future!

10/10 (非常に良い)

Julio

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Like the mixture of classic american look with modern rooms and amenities
2024 年 3 月に 1 泊滞在
Darshanからの返信 (投稿日 : 2024 年 3 月 13 日)
Dear Julio, Thank you for your perfect rating and wonderful feedback about your recent stay with us at Peoria Marriott Pere Marquette! We're thrilled to hear that you enjoyed our blend of classic American aesthetics with modern rooms and amenities. Your praise for our cleanliness, staff service, amenities, and property conditions means a lot to us. We're delighted that you had a fantastic experience, and we look forward to welcoming you and your partner back for another memorable stay in the future!

6/10 (普通)

Joellen

カップルで旅行
良かった点 : 設備とサービス
Hotel was just ok. Front desk staff helpful. For the price of the room, breakfast should have been included rather than charging $20 for a buffet breakfast. Room could use some maintenance. Door to the cabinet with the refrigerator had a broken hinge, so that we had to lift and move the refrigerator to close it. There was no luggage rack, so I guess they’re ok with suitcases being put right onto the linens. Also, shower curtain was so short that water splashed everywhere, and we had to wipe it up or risk slipping. Housekeeping left a lot to be desired. We had to ask for a trash can. When they made up the room on the day after we checked in, all they did was “make” the bed. And by this I mean pull up the quilt and put the pillows on top. When getting ready for bed that night, we saw that the sheets were down towards the bottom as is we had just gotten out of bed. They did not make the bed….they just pulled the quilt up so it looked as if they did. Also did nothing else….no bathroom or other cleaning….not even emptying the trash. I expect more from Marriott.
2024 年 2 月に 2 泊滞在
Darshanからの返信 (投稿日 : 2024 年 3 月 6 日)
Dear Joellen, Thank you for sharing your feedback with us. We're glad to hear that you found our amenities satisfactory and that our front desk staff was helpful. However, we apologize for the shortcomings you experienced during your stay. Your comments regarding the room maintenance, breakfast options, and housekeeping have been noted, and we will address them promptly to ensure improvements are made. Please accept our apologies for any inconvenience caused, and we appreciate your understanding. We hope to have the opportunity to better serve you in the future.

10/10 (非常に良い)

TARA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The room was very spacious and clean. We loved the room and how easily we could get to the civic center for our Get the Led Out concert. The only thing that was confusing was check in. Two hotels in one kind of thing but can only check in at one desk for each hotel although they seem like one hotel. Anyways that was resolved. The parking was a little confusing but we got out in the morning with no problems. Again very clean hotel and room. Definitely will be back!!
2024 年 2 月に 1 泊滞在
Darshanからの返信 (投稿日 : 2024 年 2 月 29 日)
Dear Tara, Thank you for choosing to stay with us and for taking the time to share your excellent feedback! We're thrilled to hear that you enjoyed the spacious and clean room, as well as our convenient location near the civic center for your concert. Your comments about the check-in process are noted, and we apologize for any confusion you experienced. We're glad to hear that it was resolved, and we appreciate your understanding. We're delighted to know that you found our hotel and room very clean, and we can't wait to welcome you back for another fantastic stay in the future!

8/10 (良い)

Kelsey

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hotel staff were extremely friendly and welcoming. Although the shower did not drain at all and caused it to leak onto the bathroom floor. When I alerted the staff they were aware of this occurring and said maintenance would come. We left prior to them showing up.
2024 年 2 月に 1 泊滞在
Darshanからの返信 (投稿日 : 2024 年 2 月 29 日)
Dear Kelsey, Thank you for your feedback. We're delighted to hear that you enjoyed our hotel's cleanliness, service, facilities, and room comfort. However, we apologize for the inconvenience caused by the shower drainage issue. Your comments have been shared with our team, and we will ensure that necessary measures are taken to address this promptly. We appreciate your understanding and hope to welcome you back for a flawless stay in the future.

4/10 (不満)

Amanda

家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
We had to switch rooms because the air didn’t work & then it didn’t work in our new room either. Very nice hotel, but this ruined our experience.
2024 年 2 月に 1 泊滞在
Darshanからの返信 (投稿日 : 2024 年 2 月 29 日)
Dear Amanda, Thank you for sharing your experience with us. We apologize for the inconvenience you encountered with the air conditioning in your room. Your feedback is important, and we regret that this issue impacted your stay negatively. Rest assured, we will address this matter promptly to prevent similar occurrences in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable experience.

10/10 (非常に良い)

Gregory

2024 年 2 月に 1 泊滞在
Darshanからの返信 (投稿日 : 2024 年 3 月 29 日)
Dear Gregory, Thank you for your perfect rating! We're delighted to hear that you had a wonderful experience during your stay at Peoria Marriott Pere Marquette. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!

6/10 (普通)

Cory

グループ旅行
良かった点 : スタッフとサービス、客室の快適度
気になった点 : 清潔度、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Darshanからの返信 (投稿日 : 2024 年 2 月 29 日)
Dear Cory, Thank you for sharing your feedback with us. We're pleased to hear that you appreciated the service provided by our staff and found the room comfortable. However, we apologize for any shortcomings in cleanliness and property conditions/facilities. Your comments are valuable, and we will address them promptly to improve our guests' experiences. If you have any further concerns or if there's anything we can do to make amends, please don't hesitate to reach out to us directly.

2/10 (非常に不満)

Angela

家族旅行
2024 年 2 月に 1 泊滞在
Darshanからの返信 (投稿日 : 2024 年 2 月 29 日)
Dear Angela, Thank you for your feedback. We apologize for any issues you encountered during your stay. Your satisfaction is important to us, and we will address your concerns promptly. If you would like to discuss your experience further, please feel free to reach out to us directly.

2/10 (非常に不満)

Amy

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
2024 年 2 月に 2 泊滞在
Darshanからの返信 (投稿日 : 2024 年 2 月 29 日)
Dear Amy, Thank you for your feedback. We're glad you found our cleanliness and service satisfactory. We apologize for any inconvenience regarding property conditions and facilities. Your comments are valuable, and we will address them promptly. If you wish to discuss further, please contact us directly.

10/10 (非常に良い)

Alaina

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I loved how easy it was to park and then walk back and forth from the hotel to the civic center. Very convenient!
2024 年 2 月に 1 泊滞在
Darshanからの返信 (投稿日 : 2024 年 2 月 20 日)
Dear Alaina, Thank you for choosing Peoria Marriott Pere Marquette and for your excellent review! We're thrilled you found our hotel convenient, clean, and with exceptional service. Your praise for our parking convenience and proximity to the civic center is greatly appreciated. We look forward to welcoming you and your family back for another wonderful stay soon!

4/10 (不満)

Erin

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Darshanからの返信 (投稿日 : 2024 年 2 月 20 日)
Dear Erin, Thank you for your feedback. We're pleased you appreciated our staff's service. We apologize for any inconvenience regarding the property conditions and facilities. Your concerns will be addressed promptly. If you wish to discuss further, please contact us directly.

10/10 (非常に良い)

Jessica

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Best hotel in Peoria
Great staff. Awesome location if you’re attending the Civic center. We went to a concert and never had to walk outside, safe for young women having fun. Parking ramp was also connected and easy to use and find. We will stay again.
2024 年 2 月に 1 泊滞在
Darshanからの返信 (投稿日 : 2024 年 2 月 20 日)
Dear Jessica, Thank you for your perfect rating and wonderful feedback about your recent stay at Peoria Marriott Pere Marquette! We're thrilled to hear that you and your family had an excellent experience with us. It's fantastic to know that you found our hotel to be the best in Peoria and that you appreciated our staff's service, our convenient location, and the comfort of our rooms. We're glad that our connected parking ramp added to the ease of your stay. We look forward to welcoming you back to Peoria Marriott for another enjoyable experience soon!

10/10 (非常に良い)

David

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location!
2024 年 2 月に 1 泊滞在
Darshanからの返信 (投稿日 : 2024 年 2 月 20 日)
Dear David, Thank you for choosing Peoria Marriott Pere Marquette for your family trip and for taking the time to leave us a perfect rating! We're delighted to hear that you enjoyed our hotel's cleanliness, amenities, and excellent service from our staff. We're thrilled that our location added to the convenience and enjoyment of your stay. Your feedback means the world to us, and we can't wait to welcome you and your family back for another fantastic stay soon!

10/10 (非常に良い)

Amanda

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It is a beautiful hotel. The atmosphere is upscale and the staff are friendly and helpful.
2024 年 1 月に 1 泊滞在
Darshanからの返信 (投稿日 : 2024 年 2 月 20 日)
Dear Amanda, Thank you for your perfect rating and wonderful feedback! We're delighted to hear that you enjoyed our beautiful hotel and found the atmosphere upscale. It's fantastic to know that our staff's friendliness and helpfulness contributed to your enjoyable stay. We appreciate your kind words and look forward to welcoming you back for another excellent experience soon!

10/10 (非常に良い)

Richalee

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Gvc
2024 年 1 月に 1 泊滞在
Darshanからの返信 (投稿日 : 2024 年 2 月 20 日)
Dear Richalee, Thank you for your perfect rating! We're thrilled you had a great experience with us. If there's anything more we can do to make your next stay even better, please let us know. We look forward to welcoming you back soon!