Dear Mr. Yorichika, Thank you for sharing your feedback with us. We deeply regret to learn about the unpleasant experience you encountered during your recent stay with us.First and foremost, we want to extend our sincerest apologies for any discomfort or offense caused by the interaction you described with our receptionist. We want to assure you that discrimination of any kind has no place in our establishment, and we are truly sorry if you felt otherwise.We understand that the process of collecting guest information can sometimes be perceived as intrusive, and for that, we apologize for any inconvenience caused. Please know that our intention was solely to ensure a smooth and secure check-in process for both you and your companion. However, we acknowledge that our communication may not have been as clear or sensitive as it should have been, and for that, we take full responsibility.We genuinely value your feedback as it helps us identify areas where we can improve. Rest assured, we will be taking immediate steps to reinforce training with our staff, emphasizing the importance of cultural sensitivity and effective communication. It is our utmost priority to provide every guest with a welcoming and inclusive environment, and we are committed to doing better.Once again, we apologize for the misunderstanding and any inconvenience caused. We hope to have the opportunity to welcome you back in the future and demonstrate the true level of hospitality we aspire to deliver.Warm regards,Hotel Manager

Dear Mr. & Mrs. Nakamura,Thank you very much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with us. Providing top-notch service and ensuring our guests' satisfaction is always our priority, and it's incredibly rewarding to know that we succeeded in meeting your expectations.We appreciate your kind words and your support. Should you find yourself in our area again, we would be delighted to welcome you back for another exceptional stay.Warm regards,Royal Cliff Hotels Group

Dear Mr. Tokuda,Thank you very much for staying with us. We work hard to make our guests happy and we really do appreciate your feedback! Thank you very much once again & we are all looking forward to welcome you once again here at Royal Cliff Hotels Group. It was a pleasure to have you as our guest.Best regards, Royal Cliff Hotels Group

Dear Mr/Ms Masana,We would like to thank you for giving us the highest score, your feedback is really important to us. On behalf of the management team, we would like to extend our sincere thank you. We truly hope to have the privilege to welcome you back in the near future!Best regards, Royal Cliff Hotels Group

Dear Haruka,We would like to thank you for your score, your feedback is really important to us. On behalf of the management team, we would like to extend our sincere thank you. We truly hope to have the privilege to welcome you back in the near future!Best regards, Royal Cliff Hotels Group

Dear Valued Guest, Thank you very much for staying with us at the Royal Cliff Grand Hotel "Formal Luxury" and for the valuable feedback. We look forward to welcome you back again in the near future. Kind Regards, Jan Lorenzen

Dear Valued Guest, Thank you very much for this wonderful rating. Warm Regards, Jan Lorenzen

Dear Valued Guest, Thank you very much for this wonderful rating. Warm Regards, Jan Lorenzen

Dear Valued Guest, Thank you very much for choosing to stay with us here at the Royal Cliff Grand Hotel as well as for this lovely review. We all look forward to welcome you back again in the near future. Kind Regards, Jan Lorenzen - Resident Manager

Dear Valued Guest, Thank you very much for staying with us at the Royal Cliff Grand Hotel and for this lovely rating. We look forward to welcome you back again in the near future. Kind Regards, Jan Lorenzen - Resident Manager

Dear Valued Guest, Thank you very much for staying with us at the Royal Cliff Grand, thank you for raising the point regarding room service where i will address the point personally and we look forward to welcoming you back again in the near future.

Dear Guest, Thank you very much for the wonderful rating and we look forward to welcoming you back to the Royal Cliff Grand Hotel again in the near future. Kind Regards, Jan Lorenzen - Resident Manager

Dear Valued Guest, Thank you very much for the lovely feedback and it was an absolute to have you here at the Royal Cliff Grand Hotel as our guests. We look forward to welcoming you back in the near future. Kind Regards, Jan Lorenzen - Resident Manager

Dear Valued Guest, I am delighted to read that you had a lovely stay with us here at the Royal Cliff Grand Hotel and we look forward to welcoming you back in the near future. Kind Regards, Jan Lorenzen - Resident Manager

Dear Valued Guest, Thank you for staying with us and we look forward to welcoming you back to the Royal Cliff Grand Hotel. Kind Regards, Jan Lorenzen - Resident Manager

Dear Valued Guest, Thank you very much for staying with us at the Royal Cliff Grand Hotel. Thank you very much for bring your concern to our attention and we will look in to the matter right away. Kind Regards, Jan Lorenzen - Resident Manager

Dear Valued Guest, Thank you very much for your feedback and i am extremely pleased that you had a wonderful stay with us. We look forward to welcoming you back to the Royal Cliff Grand Hotel in the near future. Kind Regards, Jan Lorenzen - Resident Manager

Dear Valued Guest, Thank you very much for the valuable feedback and we are extremely pleased that you had a wonderful stay with us. Kind Regards, Jan Lorenzen - Resident Manager

Dear Valued Guest, Thank you very much for the constructive feedback which can only help us to improve. We look forward to welcoming you back to the Royal Cliff Grand Hotel in the near future. Kind Regards, Jan Lorenzen - Resident Manager

Dear Valued Guest,Thank you for your thoughtful review and for highlighting the beauty of our pools and ocean views, as well as our perfect staff and service.We do have shuttle going to the main malls in Pattaya at an affordable rate available during day time.Also, we appreciate your suggestions regarding the room renovations. Those renovations will be done this year at the Royal Cliff Grand Hotel.We hope to welcome you back for another enjoyable stay in the future so you can try our newly renovated rooms.With my best regards,Thibault SellierHotels ManagerRoyal Cliff Hotels Group

Dear Valued Guest,Thank you very much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with us. Providing top-notch service and ensuring our guests' satisfaction is always our priority, and it's incredibly rewarding to know that we succeeded in meeting your expectations.We appreciate your kind words and your support. Should you find yourself in our area again, we would be delighted to welcome you back for another exceptional stay.Warm regards,Royal Cliff Hotels Group

Dear Valued Guest,Thank you very much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with us. Providing top-notch service and ensuring our guests' satisfaction is always our priority, and it's incredibly rewarding to know that we succeeded in meeting your expectations.We appreciate your kind words and your support. Should you find yourself in our area again, we would be delighted to welcome you back for another exceptional stay.Warm regards,Royal Cliff Hotels Group

Dear Mr. Cheng,Thank you very much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with us. Providing top-notch service and ensuring our guests' satisfaction is always our priority, and it's incredibly rewarding to know that we succeeded in meeting your expectations.We appreciate your kind words and your support. Should you find yourself in our area again, we would be delighted to welcome you back for another exceptional stay.Warm regards,Royal Cliff Hotels Group

Dear Mr. Bohemier,Thank you for taking the time to share your feedback about your recent stay with us.We are thrilled to hear that you found our hotel spectacular, especially with its ocean views. Your positive comments motivate us to continue delivering exceptional experiences to our guests.We apologize for any inconvenience caused by the closure of some restaurants during your stay. We continually strive to provide a variety of dining options, and we will take your feedback into consideration to enhance our offerings.It would be our pleasure to welcome you back for another spectacular experience in the future. Please do not hesitate to contact us directly if there is anything we can assist you with before your next visit.With my best regards,Thibault SellierHotels ManagerRoyal Cliff Hotels Group

Dear Mr. Mcmillan,Thank you for sharing your feedback regarding your recent stay with us.You received a bottle of Wine and a Spa discount as a benefits for the VIP guest with your reservation. We value your feedback and if there's anything else we can assist you with or if you have any further concerns, please feel free to contact us directly.With my best regards,Thibault SellierHotels ManagerRoyal Cliff Hotels Group

Dear Mr. Morgulis,Thank you very much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with us. Providing top-notch service and ensuring our guests' satisfaction is always our priority, and it's incredibly rewarding to know that we succeeded in meeting your expectations.We appreciate your kind words and your support. Should you find yourself in our area again, we would be delighted to welcome you back for another exceptional stay.Warm regards,HOTEL MANAGER

Dear Mr. Smith,Thank you for choosing our hotel for your recent stay. We greatly appreciate your feedback and strive to ensure that all our guests have a positive experience.We noticed that you gave us the average score without mentioning any specific concerns. We genuinely value your opinion and would like to understand the areas where we may have fallen short of your expectations.Could you please take a moment to share any specific issues you encountered during your stay? Your insights will help us identify and address any shortcomings to enhance our services.Thank you once again for choosing our hotel, and we apologize if your experience did not meet your expectations. We look forward to hearing from you.Stay safe & Best regards,Royal Cliff Hotels Group

Dear Mr. Adamsdotter,Thank you very much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with us. Providing top-notch service and ensuring our guests' satisfaction is always our priority, and it's incredibly rewarding to know that we succeeded in meeting your expectations.We appreciate your kind words and your support. Should you find yourself in our area again, we would be delighted to welcome you back for another exceptional stay.Warm regards,Royal Cliff Hotels Group

Dear Mr. Ole,Thank you so much for choosing to stay with us here at Royal Cliff Pattaya and for taking the time to post your feedback. The Royal Cliff Hotels Group takes great pride in ensuring guests always feel the warmth and exclusivity of our hospitality during their stay.Once again, thank you very much for having chosen our hotel and all of us are looking forward to welcoming you back in the near future. Best regards, Clive NagingtonGroup Hotel Manager

Dear Mr. Bjerved,Thank you very much for staying with us. We work hard to make our guests happy and we really do appreciate your feedback! Thank you very much once again & we are all looking forward to welcome you once again here at Royal Cliff Hotels Group. It was a pleasure to have you as our guest.Best regards, Royal Cliff Hotels Group

Dear Valued Guest,Thank you so much for choosing to stay with us here at Royal Cliff Pattaya and for taking the time to post your feedback. The Royal Cliff Hotels Group takes great pride in ensuring guests always feel the warmth and exclusivity of our hospitality during their stay.Once again, thank you very much for having chosen our hotel and all of us are looking forward to welcoming you back in the near future. Best regards, Clive NagingtonGroup Hotel Manager

Dear Valued Guest,Thank you very much for choosing to stay with us here at Royal Cliff during your recent trip to Thailand and for taking the time to post your feedback. I personally look forward to seeing you again soon upon your next visit to Thailand. Best regards, Clive NagingtonGroup Hotel Manager

Thank you very much for choosing to stay with us here at Royal Cliff during your recent trip to Thailand and for taking the time to post your feedback. We really appreciate your nice comments on the service provided at check in. Our staff always go to great length to provide guests the best stay possible.I personally look forward to seeing you again soon upon your next visit to Thailand. Best regards, Clive NagingtonGroup Hotel Manager

Thank you very much for choosing to stay with us here at Royal Cliff during your recent trip to Thailand and for taking the time to post your feedback. We really appreciate your comments on location of the hotel. We do have regular shuttle service that can go into town between 12pm - 8pm.I personally look forward to seeing you again soon upon your next visit to Thailand. Best regards, Clive NagingtonGroup Hotel Manager

Dear Ms. Cantrell,Thank you very much for staying with us. We work hard to make our guests happy and we really do appreciate your feedback! Thank you very much once again & we are all looking forward to welcome you once again here at Royal Cliff Hotels Group. It was a pleasure to have you as our guest.Best regards, Royal Cliff Hotels Group

Thank you so much for choosing to stay with us here at Royal Cliff Pattaya and for taking the time to post your feedback. The Royal Cliff Hotels Group takes great pride in ensuring guests always feel the warmth and exclusivity of our hospitality during their stay. Your pictures look amazing and truly capture the essence of exotic luxury!Once again, thank you very much for having chosen our hotel and all of us are looking forward to welcoming you back in the near future. Please do feel free to book directly with us in the future, so you can take advantage of our latest promotions. Best regards, Clive NagingtonGroup Hotel Manager

Dear Mr. Wei,Thank you very much for staying with us. We work hard to make our guests happy and we really do appreciate your feedback! Thank you very much once again & we are all looking forward to welcome you once again here at Royal Cliff Hotels Group. It was a pleasure to have you as our guest.Best regards, Royal Cliff Hotels Group

Dear Valued Guest,I really appreciate you spending your holiday here with us at Royal Cliff Pattaya during your recent trip to Thailand and for taking the time to post some valuable feedback.It is a shame you felt our property did not match your expectations. Please feel free to contact me directly to advise in what areas we should improve and I will personally make sure these improvements are made.I would like to express my sincere thanks for choosing our hotel and all of us are looking forward to welcoming you back in the near future, when I am sure you will see a big improvement in the consistency of the high quality service, which we strive to offer.Best regards, Clive NagingtonGroup Hotel Manager

Dear Mr. Liang,Thank you for the excellent review following your stay at the Royal Cliff Grand Hotel ! We apologize for any inconvenience by the change in breakfast location.We appreciate your feedback as we work to improve our services.We hope you will give us another chance to welcome you back to our resort.With my best regards,Royal Cliff Hotels Group

Dear Mr. LiangThank you very much for staying with us. We work hard to make our guests happy and we really do appreciate your feedback! Thank you very much once again & we are all looking forward to welcome you once again here at Royal Cliff Hotels Group. It was a pleasure to have you as our guest.Best regards, Royal Cliff Hotels Group

Dear Mr. Hefer,Thank you for taking the time to share your feedback with us. We genuinely appreciate your comments as they help us identify areas for improvement.We sincerely apologize for any inconvenience you experienced during your stay. We understand that our laundry service pricing may not have met your expectations.Regarding the temperature of the shower, we regret any discomfort you encountered. We will investigate and address this matter promptly to enhance the overall guest experience.We value your patronage and hope to have an opportunity to welcome you back, providing an improved and more satisfactory stay.With my best regards,Thibault SellierHotels Group ManagerRoyal Cliff Hotels Group

Dear Mr. Denning,Thank you so much for taking the time to share your feedback with us! We are absolutely delighted to hear that you had such a wonderful experience during your visit.Your kind words about our establishment being quite and relaxing, as well as the mention of privacy, mean a lot to us. We strive to create a tranquil and private atmosphere for our guests to unwind and enjoy their time with us.It warms our hearts to know that you found our staff to be friendly and the service you received was up to your expectations. Our team is dedicated to providing the best possible service to all our guests, and it's truly rewarding to see that reflected in your review.Your satisfaction is our top priority, and your positive feedback is a great source of motivation for us to continue delivering exceptional experiences. We look forward to welcoming you back in the future and ensuring that your next visit is just as enjoyable.Once again, thank you for choosing us, and we genuinely appreciate your top marks and kind comments. If you have any more suggestions or if there's anything else we can do to make your next stay even more memorable, please don't hesitate to let us know.Warm regards,Hotel Manager