3 つの屋外プール、プール パラソル、サンラウンジャー

ザ・ネイチャープーケットの口コミ

5 out of 5
ザ・ネイチャープーケット
322 Prabaramee Road, North Patong Beach, Kathu, Patong, Phuket

口コミ

8.6

非常に良い

評価 10 - 417 件の口コミ中 230 件が非常に良い" "
評価 8 - 417 件の口コミ中 113 件が良い" "
評価 6 - 417 件の口コミ中 45 件が普通" "
評価 4 - 417 件の口コミ中 15 件が不満" "
評価 2 - 417 件の口コミ中 14 件が非常に不満" "

9.0/10

清潔度

8.8/10

スタッフとサービス

8.8/10

設備とサービス

8.8/10

施設のコンディションと設備

8.2/10

環境への配慮

口コミ

6/10 (普通)

Natsumi

良かった点 : 清潔度
気になった点 : スタッフとサービス
2024 年 2 月に 3 泊滞在
Wicharn-FOMからの返信 (投稿日 : 2024 年 2 月 18 日)
Dear Natsumi,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 10/10 we look forward to serving you again soon.Best wishes,The Management Team

10/10 (非常に良い)

Akiko

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
スタッフの方がみんなとても親切で快適に旅行を楽しめました。また行きたいです。
Wicharn-FOMからの返信 (投稿日 : 2024 年 2 月 18 日)
Dear Akiko,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 10/10 we look forward to serving you again soon.Best wishes,The Management Team

8/10 (良い)

HIROKO

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
快適に過ごせるよう、チェックイン時に最適なベッドのあるお部屋に変更いただきました。 冷蔵庫が壊れていたのでフロントに連絡しましたが、すぐに対応していただきありがたかったです。 今回の旅行にこちらのホテルを選んでよかったです。
2023 年 12 月に 2 泊滞在
Wicharn-FOMからの返信 (投稿日 : 2024 年 1 月 5 日)
Dear Hiroko,Thank you very much for a great review and we appreciate your feedback. I am very glad to learn that you enjoyed your stay and we look forward to welcoming you back to Phuket! Best wishes,

10/10 (非常に良い)

Aoki

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Wicharn-FOMからの返信 (投稿日 : 2023 年 11 月 1 日)
Dear Aoki,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 5/5 We look forward to serving you again soon.Best wishes,The Management Team

8/10 (良い)

MAI

良かった点 : スタッフとサービス、施設のコンディションと設備
2023 年 8 月に 5 泊滞在
Wicharn-FOMからの返信 (投稿日 : 2023 年 8 月 28 日)
Dear Mai,Thank you very much for writing your review scores of your staying here. We hope to have an opportunity to better serve you here again soon. Best regardsWicharn P

10/10 (非常に良い)

YUTAKA

2022 年 4 月に 4 泊滞在

8/10 (良い)

takaaki

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
sand boxで滞在しました。 FITNESSの設備が非常にいいです。 世界最高クラスのMATRIX社の製品が使われています。これを利用できるだけでも価値があります。筋トレ好きにはピッタリです。プールも3つあり海も目の前でサーフィン、パドルサーフィンが出来ます。オートバイは1日借りても500円くらいです。WIFIを使用してNETFIXと世界中のケーブルテレビが見れます。
2021 年 8 月に 14 泊滞在
Alimin/AFOMからの返信 (投稿日 : 2021 年 9 月 19 日)
Dear Mr.Takaaki - Thank you for positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can, if you have plan travel to this area gain soon, do not hesitate! to call us at The Nature Phuket -Warm regards

10/10 (非常に良い)

宿泊されたお客様

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
プールの近くで子供達がはしゃぐ声がうるさかった事を伝えると部屋を変えてくれた対応は良かったです
2021 年 4 月に 3 泊滞在
Alimin /AFOM からの返信 (投稿日 : 2021 年 4 月 24 日)
Dear Valued guest - We appreciate your feedbacks, thanks for your review and choosing to stay with us, we look forward to having you back again - Warm regards

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
11月に利用させて頂いたものです。 クチコミ遅くなってしまいすみません。 初めてプーケットに行き、 こちらに4泊ほどしました。 2日目に私が急性胃腸炎になってしまったんですが、 その時の対応が優しくてとても心温まりました。 早朝からタクシーを手配してくださり、 帰ってきてからも大丈夫?と声をかけてくれて、 部屋で休んでいた時にスタッフさん数人が お見舞いと言って花束を持ってきてくださいました。 写真も一緒に撮って、今でも花束はドライフラワーにして家に置いております。 マニュアルには無いであろうとてもホスピタリティ高いおもてなしをして頂き、1日潰れてしまいましたが、スタッフさんたちのおかげで感動の一日になりました。 本当にありがとうございました! またプーケットに行った時は絶対泊まりたいと思います。
2019 年 10 月に 4 泊滞在
Audi-Front Office Managerからの返信 (投稿日 : 2020 年 2 月 27 日)
Dear Anonymous, Thank you for your review of your stay with us here at The Nature Phuket!! We hope you are getting better and back to normal now. We also wish to have an opportunity to better serve you here again soon. Warm regards,

8/10 (良い)

HIROYUKI

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
それなりなホテル
全体的に綺麗なホテルでした。 スタッフも笑顔で、携帯をタクシーに忘れた時に協力して貰えて助かりました。 送迎様の車が有りましたが、全然乗れないのと動いて無かったのが残念でした。
2020 年 1 月に 3 泊滞在
Hotel Managementからの返信 (投稿日 : 2020 年 1 月 24 日)
Dear Hiroyuki-We appreciate your feedbacks, thanks for your review and choosing to stay with us, we look forward to having you back again - Warm regards

10/10 (非常に良い)

TAKUYA

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Thank you for giving us such fabulous memories at your hotel!! We would like to congratulate you an exceptional service provided by your staff!! All staff were very friendly, brilliant and amazing!! We hope we can visit you again in a near future. One thing, if your shuttle bus could run more often "e.g. every 30 minutes??", it would be great!!
2019 年 12 月に 7 泊滞在
Alimin/ Assistant Front Office Managerからの返信 (投稿日 : 2020 年 1 月 8 日)
Dear Takuya- A pleasure having you stay with us, we are thrilled that you had a memorable experience here, your uplifting comment will be shared with our teams. It’s truly appreciated that you take the time to leave great feedback and glad as well! to know that you enjoyed your stay with us, especially the exceptional service from our attentive team. Thanks for providing us with such valuable comments as we are always looking for ways to improve our services and facilities for our guests and looking forward to making your next stay perfect! / Warm regards

10/10 (非常に良い)

ハル、日本

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
スタッフの対応が素晴らしいです! また行きたい。ゆっくり過ごしたい人にオススメです。 屋上のバーからの景色は本当に良いです
2020 年 1 月に 3 泊滞在
Hotel Managementからの返信 (投稿日 : 2020 年 1 月 24 日)
Dear Valued Guest- We appreciate your feedbacks, thanks for your review and choosing to stay with us, we look forward to having you back again - Warm regards

8/10 (良い)

SHIGEYUKI

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2019 年 12 月に 3 泊滞在
Hotel Managementからの返信 (投稿日 : 2020 年 1 月 24 日)
Dear Shigeyuki- We appreciate your feedbacks, thanks for your review and choosing to stay with us, we look forward to having you back again - Warm regards

4/10 (不満)

宿泊されたお客様

2019 年 8 月に 3 泊滞在
Audi-Front Office Managerからの返信 (投稿日 : 2019 年 8 月 17 日)
Dear Anonymous, Thank you for your feedback! We will address this comment seriously. Best regards,

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
浴室のマットを敷かないと、濡れたフロアで滑りやすい。
2019 年 5 月に 1 泊滞在
Aliminからの返信 (投稿日 : 2019 年 5 月 6 日)
Dear Valued Guest, Thank you for taking the time to give us your constructive feedback. We will consider it and review with our team. Looking forward to have you with us for your next visit - kind regards

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 4 月に 4 泊滞在
Aliminからの返信 (投稿日 : 2019 年 5 月 4 日)
Dear Valued guest, Many thanks for staying with us. we wish! you have a great time with us at “The Nature Phuket – kind regards

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
受付が暑かった。扇風機でもあると嬉しい
2019 年 3 月に 1 泊滞在
Aliminからの返信 (投稿日 : 2019 年 4 月 30 日)
Dear Valued Guest, Thank you for sharing your review, we do really appreciate your constructive feedback, and this has been communicated to the concerned management. Looking forward to welcoming you back again- Kind regards, Alimin

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス
パトンビーチからの距離が少し遠いところのみが気になったところです。あとは最高でした。
2019 年 3 月に 1 泊滞在
Audi-Front Office Managerからの返信 (投稿日 : 2019 年 4 月 2 日)
Dear Anonymous, Thank you for your great review of your recent stay which we wish to better serve you here again soon. The hotel has also arranged the complimentary shuttle bus from the hotel to Jungceylon shopping mall and Patong beach 8 times a day which you could make a reservation at the Front Desk any time. We however hope to serve you here again at the Nature Phuket.

6/10 (普通)

taka

良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス、客室の快適度
新しいホテルなので従業員がちょっと残念な感じですが、設備は新しいので満足ですね。ただ、今回プールアクセスの部屋にしたのですが、ずっと日陰側なので日陰にプールアクセス作ってもね・・・という設計ミスな部屋になったなと思ってます。 ただちゃんと日向側もあるので予約するときは、是非日向側を指定して下さい。
2019 年 1 月に 4 泊滞在
Min / Assistant Front Office Managerからの返信 (投稿日 : 2019 年 1 月 21 日)
Dear Taka, Thank you very much for choosing to stay with us and taking your time to give your feedback. I am genuinely sorry to hear that your overall stay were not fully satisfied, and regretfully, that my team fall short of approaching these issues throughout your stay. We wish you would have addressed it with our manager on duty, as the guest satisfaction is our utmost priority. But nevertheless, I will ensure your feedback will be passed on to all concerned managers. We remain hopeful you will give us another opportunity to welcome you back in the near future. Kind Regards Min Assistant Front Office Manager

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
できたばかりのホテル
開業して1ヶ月ほどだったため、タクシードライバーも場所がわかっていませんでした。 空港からはタクシーで1時間ほど。早めに空港につく便がいいと思います。 浴室と居間が可動式間仕切りで仕切られているだけのため、浴槽から水が溢れると居間に水が出てきます。 パトンビーチ、近くのショッピングモールへは無料シャトルバスが運行しています。利用の際は事前にフロントで予約が必要です。 ただし、道は渋滞するのでピックアップの際は20分くらいは待つと思います。
2018 年 12 月に 3 泊滞在
Min - Assistant Front Office Managerからの返信 (投稿日 : 2019 年 1 月 4 日)
Dear Anonymous, Thank you very much for taking the time to share your comments. Please accept my sincere apologise for unpleasant experience while you were with us, I have sent your comments to the person who is concerned on these matters. This is very disappointing to hear, but I hope you give us another opportunity to make it up to you. Kind regards Min Assistant Front Office Manager

10/10 (非常に良い)

Jose

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
very relaxing and super nice rooms, we enjoyed the pools and swim up bar
2024 年 3 月に 3 泊滞在
Wicharn-FOMからの返信 (投稿日 : 2024 年 5 月 4 日)
Dear Jose,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 5/5 we look forward to serving you again soon.Best wishes,The Management Team

10/10 (非常に良い)

amanda

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was my fourth or fifth time at this hotel. I love the location - in Patong but not IN Patong. Tuk tuks and taxis are close by to take you to the beach or shopping. They have an extensive breakfast buffet. Gym is small but has what you need. Would come back again for sure
2024 年 4 月に 2 泊滞在
Wicharn-FOMからの返信 (投稿日 : 2024 年 5 月 4 日)
Dear Amanda,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 5/5 we look forward to serving you again soon.Best wishes,The Management Team

6/10 (普通)

Rammah

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
The hotel was good but the room has multiple problems, when the first enter the light was’t working also the shower has a drain water problem and the door battery was’t working, we could not enter room until we call room service to solve the problem.
2024 年 4 月に 2 泊滞在
Wicharn-FOMからの返信 (投稿日 : 2024 年 4 月 21 日)
Dear Rammah,Thank you very much for your recent stay with us at The Nature Phuket and thank you for the time you took to write this comment. I am disappointed to read that we did not manage to live up to your expectations on this occasion and we would like to express our sincere apologies for this. We strive to provide exceptional experiences to all our guests and hence your feedback is very important to us. Please rest assured that these issues will be looked into and do improvement respectively. We value your comments and welcome the opportunity to serve you again.Best wishes,The Management Team

8/10 (良い)

Claudia

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We got the room with a price jacuzzi, worth it. Good location for the price.
2024 年 4 月に 6 泊滞在
Wicharn-FOMからの返信 (投稿日 : 2024 年 4 月 20 日)
Dear Claudia,Thank you very much for a great review and we appreciate your feedback. I am very glad to learn that you enjoyed your stay and we look forward to welcoming you back to Phuket! Best wishes,The Management Team

10/10 (非常に良い)

Robert

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wonderful hotel with great staff. The hotel is on several levels but they have buggies to take you up and down. There is plentiful of pools with several separate swim up bars Definitely worth a stay
2024 年 4 月に 7 泊滞在
Wicharn-FOMからの返信 (投稿日 : 2024 年 4 月 20 日)
Dear Robert,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was perfect. we look forward to serving you again soon.Best wishes,The Management Team

10/10 (非常に良い)

Kaitlyn

2024 年 3 月に 4 泊滞在
Wicharn-FOMからの返信 (投稿日 : 2024 年 4 月 25 日)
Dear Kailtyn,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 5/5 we look forward to serving you again soon.Best wishes,The Management Team

10/10 (非常に良い)

Christie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 3 泊滞在
Wicharn-FOMからの返信 (投稿日 : 2024 年 4 月 6 日)
Dear Christie,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 5/5 we look forward to serving you again soon.Best wishes,The Management Team

8/10 (良い)

Tin Yee

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel service is good. But the transportation is not convenient at all.
2024 年 3 月に 4 泊滞在
Wicharn-FOMからの返信 (投稿日 : 2024 年 4 月 6 日)
Dear Tin Yee,Thank you very much for writing your review scores of your staying here. We hope to have an opportunity to better serve you here again soon. Best wishes,The Management Team

10/10 (非常に良い)

Larysa

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice reasonable place:)) thank you very much
2024 年 3 月に 3 泊滞在
Wicharn-FOMからの返信 (投稿日 : 2024 年 4 月 6 日)
Dear Larysa,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 5/5 we look forward to serving you again soon.Best wishes,The Management Team

4/10 (不満)

Claudiu

家族旅行, グループ旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備
We were not feeling welcome in this Hotel, reception staff at check in very arrogant. If you are requesting a deposit why is not mentioning in the website and all booking platforms?! No tasty food and very expensive.I will never come back and not recommend.
2024 年 2 月に 7 泊滞在
Wicharn-FOMからの返信 (投稿日 : 2024 年 3 月 29 日)
Dear Claudiu,Thank you very much for your recent stay with us at The Nature Phuket and thank you for the time you took to write this comment. I am disappointed to read that we did not manage to live up to your expectations on this occasion and we would like to express our sincere apologies for this, regarding security deposit was required upon check-in, It refundable and the purpose to require is to cover any potential damages or incidental charges during your stay, however we strive to provide exceptional experiences to all our guests and hence your feedback is very important to us. Please rest assured that these issues will be looked into and do improvement respectively. We value your comments and welcome the opportunity to serve you again.Best wishes,The Management Team

10/10 (非常に良い)

Arafah

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff were amazing, the cleanliness of the room was out of this world, we really enjoyed our stay here and wish all hotels were like this. If only it offered all inclusive service and halal food we would come back again
2024 年 1 月に 7 泊滞在
Wicharn-FOMからの返信 (投稿日 : 2024 年 4 月 6 日)
Dear Arafah,Thank you for taking time to review The Nature Phuket and sharing your perfect 5/5 stay. This feedback allows us an opportunity to share within our team that their hard work is being recognized and your stay was an “Exceptional” one. Thank you Best wishes,The Management Team

6/10 (普通)

Charu Kohli

小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス
Its an average property... Rooms are small and had smell in rooms, but they have managed to lower it by having air cons. Privacy concerns as our stuff from locker was moved to other room without our consent... Luggage with shopping was given to taxi driver without our consent.
2024 年 2 月に 4 泊滞在
Wicharn-FOMからの返信 (投稿日 : 2024 年 2 月 29 日)
Dear Charu,Thank you very much for your recent stay with us at The Nature Phuket and thank you for the time you took to write this comment. I am disappointed to read that we did not manage to live up to your expectations on this occasion and we would like to express our sincere apologies for this. We strive to provide exceptional experiences to all our guests and hence your feedback is very important to us;the comment about; stuff from safety box was move, as per our record on 23rd February 2024 you scheduled to change the room to another building as per your requested, you went out for whole day with all luggage was packed and left in the room, then around 15:00 hrs. Bellboy together with front leader went to your room to assist with luggage movement also remove some stuff in safety box and kept in safety box at hotel lobby due to old room need to prepare for new arriving guest, which is information have been provided to the guest before schedule to move the room.the comment about; luggage with shopping bag was given to taxi driver without your consent, I have checked our CCTV footage, and found that on 26th February 2024 you made check-out at 11:30 hrs. And leave all luggage at our store after that you went out with minivan, around 16:28 hrs. There is a taxi driver (plate no.กช 2892) approached us at hotel lobby with presented us with correct information which he was informed to collect all your luggage from hotel and then pick all of you up from the mall (Junceylon) before heading to airport, the information was re-confirmed to make sure everything is correct before loading all luggage to the carWe do hope that you will consider staying at The Nature Phuket again in the future and if you do so please feel free to let us know personally and we will be happy to look after your arrangements personally.Best wishes,The Mangement Team

10/10 (非常に良い)

Jennifer、Castlegar

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Pool access rooms!! Amazing pool. Great staff, breakfast, service.
Wicharn-FOMからの返信 (投稿日 : 2024 年 2 月 18 日)
Dear Jennifer,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 10/10 we look forward to serving you again soon.Best wishes,The Management Team

10/10 (非常に良い)

Jennifer、Castlegar

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Pool access rooms. Awesome!
2024 年 2 月に 2 泊滞在
Wicharn-FOMからの返信 (投稿日 : 2024 年 2 月 18 日)
Dear Jennifer,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 10/10 we look forward to serving you again soon.Best wishes,The Management Team

6/10 (普通)

Nina

良かった点 : 客室の快適度
2024 年 2 月に 2 泊滞在
Wicharn-FOMからの返信 (投稿日 : 2024 年 2 月 18 日)
Dear Nina,Thank you very much for writing your review scores of your staying here. We hope to have an opportunity to better serve you here again soon.Best wishes,The Management Team

8/10 (良い)

Ian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Modern hotel with good facilities
A good but not amazing hotel. I had booked a room with a walk in pool. The room was very good and had a modern feel. It wasn't the best of walk in swimming pools. The water was cold as the pool was in the shade all day. I had to request to move rooms because of noisy neighbours. No rooms with walk in pools were available, but I was upgraded to a suite. This was absolutely amazing with jacuzzi bath. Thanks very much to the reception staff. I used the pool at the front of the hotel which received full sun. This was great. Other people even though they had walk in pools also did this. There was a good choice at breakfast.
2024 年 1 月に 3 泊滞在
Wicharn-FOMからの返信 (投稿日 : 2024 年 2 月 18 日)
Dear Lan,Thank you very much for writing your review scores of your staying here. We hope to have an opportunity to better serve you here again soon. Best wishes,The Management Team

6/10 (普通)

Tamas

グループ旅行
気になった点 : 施設のコンディションと設備
2024 年 1 月に 9 泊滞在
Wicharn-FOMからの返信 (投稿日 : 2024 年 2 月 4 日)
Dear Tamas,Thank you very much for writing your review scores of your staying here. We hope to have an opportunity to better serve you here again soon. Best wishes,The Management Team

10/10 (非常に良い)

Vanessa

2024 年 1 月に 8 泊滞在
Wicharn-FOMからの返信 (投稿日 : 2024 年 2 月 4 日)
Dear Vanessa,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 10/10 we look forward to serving you again soon.Best wishes,The Management Team

8/10 (良い)

Joanne

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We stayed here for our wedding anniversary and they surprised us with a small cake, a lovely message and beautiful decoration of petals and a happy anniversary sign on the bed. They also upgraded our room to a poolside view. Staff very friendly and offered free shuttle to town and a cart to our room so we didn't have to walk. Bed and pillow was the most comfortable set I've ever slept on.
2024 年 1 月に 3 泊滞在
Wicharn-FOMからの返信 (投稿日 : 2024 年 2 月 4 日)
Dear Joanne,Thank you very much for sharing an excellent review of your stay and wonderful comments complementing the resort facilities, services, friendly and professional attitude of the resort team. We always looking forward to seeing you coming back!Best wishes,The Management Team

6/10 (普通)

Antony

カップルで旅行
良かった点 : 清潔度
The property needs some maintenance in areas.
2024 年 1 月に 3 泊滞在
Wicharn-FOMからの返信 (投稿日 : 2024 年 2 月 4 日)
Dear Anthony,Thank you very much for your recent stay with us at The Nature Phuket and thank you for the time you took to write this comment. I am disappointed to read that we did not manage to live up to your expectations on this occasion and we would like to express our sincere apologies for this. We strive to provide exceptional experiences to all our guests and hence your feedback is very important to us. Please rest assured that these issues will be looked into and do improvement respectively. We value your comments and welcome the opportunity to serve you again.Best wishes,The Management Team

8/10 (良い)

KEVIN

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel for families with toddlers especially the kids pool was a great hit. The waterslide itself kept our son busy for hours. Staff were fantastic with the kids and offered our son free macaroons all the time. The hotel is opposite Kalim Bay/Beach which is not really worth going to. Kamala beach is much better to go to (much nicer than Patong beach) but is about 30 mins away by tuk tuk. Rooms service menu was quite basic even though there were 3-4 restaurant options. Not convinced this is a 5 star hotel in the conventional sense as it lacks the polish of 5 star hotels in Hong Kong, Paris or Singapore that I am use to. Minor irritating points relate to house keeping where there was a missing iron and guest flip flops which only came to light when we checked out and they asked us about the items to see if we had taken them. Hopefully they will not charge the bond for the missing items. There is a price list for everything to deter theft however as a guest you almost need to do your own inventory check (which is a long list!) otherwise at checkout they might claim you took the item.
2023 年 12 月に 8 泊滞在
Wicharn-FOMからの返信 (投稿日 : 2024 年 1 月 20 日)
Dear Kevin,Thank you very much for writing your review scores of your staying here. We hope to have an opportunity to better serve you here again soon. Best wishes,The Management Team

10/10 (非常に良い)

Sahnd Jutyar mahmood

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wicharn-FOMからの返信 (投稿日 : 2024 年 1 月 20 日)
Dear Sahnd,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 10/10 we look forward to serving you again soon.Best wishes,The Management Team

10/10 (非常に良い)

Sahnd

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 9 泊滞在
Wicharn-FOMからの返信 (投稿日 : 2024 年 1 月 20 日)
Dear Sahnd,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 10/10 we look forward to serving you again soon.Best wishes,The Management Team

10/10 (非常に良い)

Renee

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great hotel for holiday stay
Flew in right after Xmas and stayed through new years. Room was just right for the 3 of us and situated away from noise etc in building 8. Staff was friendly And accommodating and location was perfect just north of Patong Beach. The breakfast buffet was great! Something for everyone
2023 年 12 月に 5 泊滞在
Wicharn-FOMからの返信 (投稿日 : 2024 年 1 月 20 日)
Dear Renee,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 10/10 we look forward to serving you again soon.Best wishes,The Management Team

6/10 (普通)

Thomas

良かった点 : スタッフとサービス
2023 年 12 月に 5 泊滞在
Wicharn-FOMからの返信 (投稿日 : 2024 年 1 月 20 日)
Dear Thomas,Thank you very much for writing your review scores of your staying here. We hope to have an opportunity to better serve you here again soon. Best wishes,The Management Team

10/10 (非常に良い)

Brent

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 4 泊滞在
Wicharn-FOMからの返信 (投稿日 : 2024 年 1 月 5 日)
Dear Brent,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 10/10 we look forward to serving you again soon.Best wishes,The Management Team

2/10 (非常に不満)

shahram

2023 年 12 月に 5 泊滞在
Wicharn-FOMからの返信 (投稿日 : 2024 年 1 月 5 日)
Dear Shahram,Thank you very much for your recent stay with us at The Nature Phuket and thank you for the time you took to write this comment. I am disappointed to read that we did not manage to live up to your expectations on this occasion and we would like to express our sincere apologies for this. We strive to provide exceptional experiences to all our guests and hence your feedback is very important to us. We would like to discuss your experience in detail to resolve this matter with you, please contact us at fom@thenaturephuket.comPlease rest assured that these issues will be looked into and do improvement respectively. We value your comments and welcome the opportunity to serve you again.Best wishes,The Management Team

6/10 (普通)

shahram

良かった点 : 清潔度
気になった点 : 客室の快適度
Stingy and impolite for breakfast
2023 年 12 月に 5 泊滞在
Wicharn-FOMからの返信 (投稿日 : 2024 年 1 月 5 日)
Dear Shahram,Thank you very much for your recent stay with us at The Nature Phuket and thank you for the time you took to write this comment. I am disappointed to read that we did not manage to live up to your expectations on this occasion and we would like to express our sincere apologies for this. We strive to provide exceptional experiences to all our guests and hence your feedback is very important to us. Please rest assured that these issues will be looked into and do improvement respectively. We value your comments and welcome the opportunity to serve you again.Best wishes,The Management Team

10/10 (非常に良い)

Milan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing property. Kind staff. So many conveniences and facilities. Pools everywhere. Immersed in nature very true to their name. Our only comment is for the guests! We saw a lot of rude entitled guests. Please be kind to the staff and respectful. They work very hard and deserve praise. Thank you Nature we will see you next time
2023 年 12 月に 2 泊滞在
Wicharn-FOMからの返信 (投稿日 : 2024 年 1 月 5 日)
Dear Milan,Thank you for a very good review and good comments. I am very glad you've got a good time staying with us and appreciated rooms and the facilities. Hope to see you coming back and staying with us again!Best wishes,The Management Team

10/10 (非常に良い)

Phong

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 6 泊滞在
Wicharn-FOMからの返信 (投稿日 : 2023 年 12 月 28 日)
Dear Phong,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 10/10 we look forward to serving you again soon.Best wishes,The Management Team