Dear Takayuki,We are glad you appreciated the cleanliness of our establishment. We do apologize if the friendliness of our team was not satisfying. I have shared your remark with our Reception Manager.We hope you will give another chance to our establishment soon,We wish you a lovely day,

Bonjour, Merci pour ce commentaire. Nous sommes heureux de constater que vous ayez passé un agréable séjour dans nos chambres rénovées. Nous espérons vous revoir très vite ! Le Mercure Paris Gare de Lyon TGV?

Dear Masahiro, Thank you for the great review of our hotel! We are glad that you enjoyed your stay in our renovated room and hope to see you again very soon. Le Mercure Paris Gare de Lyon TGV.

Dear Shigeru, Thank you for this comment. We are happy that you enjoy our renovated room. We offer rooms with shower and bathtub. When booking, please specify your preferences. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Le Mercure Paris Gare de Lyon TGV.

Mayuko 様 この度は、Hôtel Mercure Paris Gare de Lyon TGV でのご宿泊に関します、貴重なご意見・ご感想をお聞かせいただき、誠にありがとうございました。頂戴いたしましたご意見・ご感想をもとに、更なるサービスの向上に尽力してまいります。 またのご宿泊をスタッフ一同、心よりお待ち申し上げております。 Le Mercure Paris Gare de Lyon TGV.

Bonjour, Nous vous remercions d'avoir pris le temps de partager votre avis. Visiblement vous n'avez pas été entièrement satisfait de votre séjour. Avez-vous rencontré un problème ? Les hôtels Mercure sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Nous espérons vous revoir très vite ! Le Mercure Paris Gare de Lyon TGV.

Dear Shinko, Thank you for the great review of our hotel! We are glad that you enjoyed your stay in our renovated room and hope to see you again very soon. Le Mercure Paris Gare de lyon TGV.

Dear Takao, We thank you for taking the time to share your opinion. We are sorry you were unhappy. What happen during your stay ? We will work hard to fix the issue you experienced. Thanks for letting us know. Le Mercure Paris Gare de Lyon TGV

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay in our renovated room and hope to see you again very soon. Le Mercure Paris Gare de Lyon TGV.

Dear Guest, Thank you for your comment. We are happy that our hotel has made your travels easier and we hope to see you soon ! Le Mercure Paris Gare de Lyon TGV.

Dear Guest, Thank you for this review. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Le Mercure Paris Gare de Lyon TGV.

Dear Guest, Thank you for this comment. We understand your dissatisfaction but our luggage has become profitable due to an improvement of safety and the use of it in autonomy thanks to automatic lockers. In addition we have been careful to offer you attractive rates and advantageous compared to those practiced in the neighborhood of the station. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Le Mercure Paris Gare de Lyon TGV.

Dear Guest, We thank you for taking the time to share your opinion. We hope to see you very soon! Le Mercure Paris Gare de Lyon TGV.

Dear Toshihiko, Thank you for your comment. We are happy that our hotel has made your travels easier. Indeed our hotel is reinventing itself. Our common areas will be fully renovated in 2019 and other changes will be made. Our restauration area is finished since monday 2th september. We hope to see you again so that you can enjoy it. Le Mercure Paris Gare de Lyon TGV.

Thank you for your comment. We are happy that our hotel has made your travels easier and we hope to see you soon ! Le Mercure Paris Gare de Lyon TGV.

Dear Yoshi, Thank you for your comment. We are happy that our hotel has made your travels easier. We are sorry that our rooms of 17 m² seemed small to you. But we hope you enjoyed the comfort of our renovated rooms with new bedding (mattress 30 cm thick and soft mattress), modern design (tapestry and carpet refurbished), air conditioning and insulation ... We have forwarded your comment to our reception manager, Igor. Be assured that during a future stay you will receive the welcome you deserve. We hope to see you soon ! Le Mercure Paris Gare de Lyon TGV.

Bonjour, Merci pour ce commentaire. Nous sommes heureux de constater que vous ayez passé un agréable séjour dans nos chambres rénovées. Nous espérons vous revoir très vite ! Le Mercure Paris Gare de Lyon TGV.

Dear Guest, Thank you for your comment. We are happy that our hotel has made your travels easir and we hope to see you soon! Le Mercure Paris Gare de Lyon TGV.

Bonjour, Merci pour ce commentaire. Nous sommes heureux de constater que vous ayez passé un agréable séjour dans nos chambres rénovées. Nous espérons vous revoir très vite ! Le Mercure Paris Gare de Lyon TGV.

Dear Hiro, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Le Mercure Paris Gare de Lyon TGV.

Dear Ryohei, Thank you for this comment. We are happy that you enjoy our renovated room. Indeed we have a safe automatic lockers and this features is not free. Also we take a pre-authorization on your card for security measures. She is released at the end of your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Le Mercure Paris Gare de Lyon TGV.

Hiro 様 この度は、Hôtel Mercure Paris Gare de Lyon TGV でのご宿泊に関します、貴重なご意見・ご感想をお聞かせいただき、誠にありがとうございました。頂戴いたしましたご意見・ご感想をもとに、更なるサービスの向上に尽力してまいります。 またのご宿泊をスタッフ一同、心よりお待ち申し上げております。 Le Mercure Paris Gare de Lyon TGV

Bonjour, Nous vous remercions d'avoir pris le temps de partager votre avis. Visiblement vous n'avez pas été entièrement satisfait de votre séjour. Avez-vous rencontré un problème ? Les hôtels Mercure sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Le mercure Paris Gare de Lyon TGV.

NAOKI 様, この度は、Hôtel Mercure Paris Gare de Lyon TGV でのご宿泊に関します、貴重なご意見・ご感想をお聞かせいただき、誠にありがとうございました。 この度のご宿泊において、ご期待にお応えすることができず、大変申し訳ございません。 頂戴いたしましたご意見、ご感想をもとに、今後のサービス改善に必ず役立たせていただき、ご満足いただけるご宿泊をご提供できるよう、Mercure では、スタッフ一同、より一層の努力を重ねてまいります。 この度は、アンケートにご協力いただき、ありがとうございました。 またのご宿泊を心よりお待ち申し上げております。 ありがとうございました。 Le Mercure Paris Gare de Lyon TGV.

様 この度は、Hôtel Mercure Paris Gare de Lyon TGV でのご宿泊に関します、貴重なご意見・ご感想をお聞かせいただき、誠にありがとうございました。頂戴いたしましたご意見・ご感想をもとに、更なるサービスの向上に尽力してまいります。 またのご宿泊をスタッフ一同、心よりお待ち申し上げております。 Le Mercure Paris Gare de Lyon TGV.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay in our renovated room and hope to see you again very soon. Le Mercure Paris Gare de Lyon TGV.

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Gare de Lyon TGV. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Le Mercure Paris Gare de Lyon TGV.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay in our renovated room and hope to see you again very soon. Le Mercure Paris Gare de Lyon TGV.

Dear Shigeru, Thank you for your comment. We are happy that our hotel has made your travels easier. We are very happy to have welcomed you to our hotel and we hope to see you soon. Le Mercure Paris Gare de Lyon TGV.

Dear Masaka, Thank you for the great review of our hotel! We are glad that you enjoyed your stay in our renovated room and hope to see you again very soon. Le Mercure Paris Gare de Lyon TGV.

Bonjour, Merci pour ce commentaire. Nous sommes heureux de constater que vous ayez passé un agréable séjour dans nos chambres rénovées. Nous espérons vous revoir très vite ! Le Mercure Paris Gare de Lyon TGV.

Dear Yoshiko, We thank you for taking the time to share your opinion. We are sorry you were unhappy. What happen during your check in ? We will work hard to fix the issue you experienced. Thanks for letting us know. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Le Mercure Paris Gare de Lyon TGV.