Dear guest,Thank you for your review, following your stay at Hyatt Regency Paris Étoile.It was a pleasure to welcome you and we are glad to hear that you enjoyed your club acces!Looking forward to the pleasure of welcoming you back soon!
10/10 (非常に良い)
Harada、Kawaguchi
2024 年 1 月 22 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Harada
2024 年 1 月に 1 泊滞在
Ramyからの返信 (投稿日 : 2024 年 1 月 27 日)
Dear Harada,Thank you so much for sharing your feedback regarding your recent stay at Hyatt Regency Paris Etoile.We are delighted you enjoyed your stay at our hotel and we will happily share your comments with the whole team.We look forward to welcoming you again in the near future.Kind regards,RamyOnline Guest Relations - Hyatt Regency Paris Etoile
10/10 (非常に良い)
Masahiro
家族旅行
2024 年 1 月 8 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The location of the hotel is very nice. It was walking distance to the New Year's countdown event at the ARC. The hotel staff was very friendly and helpful. Our family enjoyed our stay at the hotel.
Dear Masahiro, Thank you for taking the time to share your feedback with us regarding your stay at Hyatt Regency Paris Étoile.We are very pleased to read that you enjoyed your stay and especially the central location of our hotel. Be assured that your comments have been shared with the entire team.Looking forward to the pleasure of welcoming you back soon!
8/10 (良い)
YUMI
2024 年 1 月 4 日
良かった点 : 清潔度、スタッフとサービス
YUMI
2023 年 12 月に 6 泊滞在
.からの返信 (投稿日 : 2024 年 1 月 9 日)
Dear Yumi, Thank you very much for your review, following your stay at Hyatt Regency Paris Étoile. We sincerely thank you for your review and we look forward to welcoming you back in the near future. Very best regards, Ronan - online guest relation manager
10/10 (非常に良い)
hiromi
2024 年 1 月 3 日
hiromi
2023 年 12 月に 1 泊滞在
Ramyからの返信 (投稿日 : 2024 年 1 月 27 日)
Dear HiromiThank you so much for sharing your feedback regarding your recent stay at Hyatt Regency Paris Etoile.We are delighted you enjoyed your stay at our hotel and we will happily share your comments with the whole team.We look forward to welcoming you again in the near future.Kind regards,RamyOnline Guest Relations - Hyatt Regency Paris Etoile
10/10 (非常に良い)
Kazuhiko
2023 年 11 月 20 日
Kazuhiko
2023 年 11 月に 3 泊滞在
.からの返信 (投稿日 : 2023 年 12 月 13 日)
Dear Kazuhiko, Thank you very much for your review, following your stay at Hyatt Regency Paris Étoile. It will be a pleasure to welcome you back to the Hyatt Regency Paris Étoile during your future stays in the French capital. We remain at your entire disposal. Very best regards, Ronan - online guest relation manager
Dear Hironori,Thank you for taking the time to share your feedback with us regarding your stay at Hyatt Regency Paris Étoile. It is a pleasure to read your kind word about your stay in our hotel, as we take pride in making our guests’ stay the most memorable one. Looking forward to the pleasure of welcoming you back soon!
Thank you for your review, following your stay at Hyatt Regency Paris Étoile.It was a pleasure to welcome you and we are sorry to hear that you encountered some difficulties. However, we are glad to hear that you enjoyed the hotel overall and your stay.We sincerely thank you for your review and we look forward to welcoming you back in the near future.
Dear Tsuyoshi,Thank you for taking the time to share your feedback with us regarding your stay at Hyatt Regency Paris Étoile.We are disappointed to hear that our property did not meet your expectations, especially concerning your booking.Looking forward to the pleasure of welcoming you back soon!Best regards.
Dear Tamis,It is such a pleasure to read your wonderful comments further to your recent stay at the Hyatt Regency Paris Étoile. It is a pleasure to read your kind words about your stay in our hotel, as we take pride in making our guests’ stay the most memorable one. We sincerely thank you for your review and we look forward to welcoming you back in the near future.Best regards.
Dear Oyama,Thank you for taking the time to share your feedback with us regarding your stay at Hyatt Regency Paris Étoile.It is a pleasure to read your kind words about your stay in our hotel, as we take pride in making our guests’ stay the most memorable one. We sincerely thank you for your review and we look forward to welcoming you back in the near future.
10/10 (非常に良い)
SHUNSUKE
家族旅行
2023 年 8 月 11 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
スタッフは皆さん親切で、ホテルも清掃が行き届いており非常に心地よい時間を過ごせました。
SHUNSUKE
2023 年 8 月に 7 泊滞在
PARHRからの返信 (投稿日 : 2023 年 8 月 12 日)
Dear Shunsuke,It is such a pleasure to read your wonderful comments further to your recent stay at the Hyatt Regency Paris Étoile.It is a pleasure to read your kind words about your stay in our hotel, as we take pride in making our guests’ stay the most memorable one. We sincerely thank you for your review and we look forward to welcoming you back in the near future.Clement - Online Guest Relations Team
Dear Taro,It is such a pleasure to read your wonderful comments further to your recent stay at the Hyatt Regency Paris Étoile.We are very pleased to read that you enjoyed your stay and especially our staff professionalism and our impressive views.Please be assured that I have shared your feedback with the concerned team, this is very rewarding for all of us.We hope to have the pleasure of welcoming you back at our brand new Hotel for your future stop-overs to Paris.Best regards.
Dear M.Toshiyuki We are disappointed to learn that our property did not meet your expectations, particularly with regard to housekeeping. Be assured we pay all our attention to your feedback in order to improve our guests' experience at the hotel.All our teams remain at your entire disposal. Looking forward to the pleasure of welcoming you back soon! Very best regards, Mathilde - Online Guest Relations Team
6/10 (普通)
KEIJI
2023 年 2 月 26 日
KEIJI
2023 年 2 月に 4 泊滞在
PARHRからの返信 (投稿日 : 2023 年 3 月 21 日)
Thank you for taking the time to share your feedback with us regarding your stay at Hyatt Regency Paris Étoile.
8/10 (良い)
Yoshitaka
出張
2022 年 7 月 24 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Yoshitaka
2022 年 7 月に 3 泊滞在
Reservation teamからの返信 (投稿日 : 2022 年 7 月 25 日)
Thank you for sharing your feedback regarding your recent stay at Hyatt Regency Paris Etoile.
We are delighted you enjoyed your stay at our hotel. We look forward to welcoming you again in the near future.
Kind regards, Reservation team
Dear Takaaki,
We thank you very much for taking the time to give us a feedback on your stay.
We are pleased to know that you enjoyed the view over Paris and the Effeil Tower.
It is true that from the private lounge, you can enjoy a view on another Paris neighborhood, however you the Windo bar is perfectly located facing the Effeil Tower as you have noticed.
We hope to welcome you again during your next stay in the city.
Best regards,
Cher Monsieur/Madame,
Nous tenons à vous remercier d’avoir choisi le Hyatt Regency Paris Etoile lors de votre récent séjour à Paris. Cependant nous avons été navré d’apprendre que vous n'avez pas été satisfait par nos services. Nous vous prions d’accepter nos plus sincères excuses pour les désagréments que vous avez rencontrés. Au Hyatt Regency Paris Etoile, nous sommes très attachés à offrir à chacun de nos clients des services et prestations d’une qualité irréprochable et nous sommes donc navrés de constater que nous n’avons pas su répondre à vos attentes.
Dans l’attente du plaisir de vous recevoir, à nouveau, au sein de notre établissement, je vous remercie de nous offrir l’agréable opportunité d’être de meilleurs hôtes et nous nous tenons à votre disposition pour toute éventuelle assistance, à l’avenir.
Bien cordialement
10/10 (非常に良い)
宿泊されたお客様
カップルで旅行
2020 年 9 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great Nice view
宿泊されたお客様
2020 年 9 月に 1 泊滞在
Charlotte Roulotからの返信 (投稿日 : 2020 年 9 月 19 日)
Dear Anonymous,
Greetings from Paris and thank you for choosing the Hyatt Regency Paris Etoile on your recent travel, and for taking the time to complete our guest feedback questionnaire.
We are pleased you have enjoyed your stay with us and have carried back pleasant memories of our hotel and our services. We will certainly share your appreciation with all our employees.
Thank you again for being our guest, we hope to welcome you soon again in our property.
Most sincerely,
Dear Kunie,
It is a real pleasure to read your wonderful comments and recommendations further to your recent experience at Hyatt Regency Paris Etoile.
We are all looking forward to welcome you back to our brand new Hotel and showing you the very best of our hospitality.
With my best regards,
Michel Morauw
General Manager
Dear Guest,
It is a real pleasure to read your wonderful and positive comments further to your recent experience at Hyatt Regency Paris Etoile.
Your valuable comments regarding the variation of temperature of the water in the shower have been shared with our Engineering Managers for appropriate actions in order to improve our quality of service.
We are all looking forward to welcoming you back soon to our brand new Hotel !
With my best regards,
Michel Morauw
General Manager
6/10 (普通)
宿泊されたお客様
2020 年 2 月 19 日
宿泊されたお客様
2020 年 2 月に 2 泊滞在
MMからの返信 (投稿日 : 2020 年 2 月 19 日)
Dear Guest,
Thank you so much for taking the time to share your positive feedback further to your recent experience at Hyatt Regency Paris Etoile.
We are all looking forward to welcoming you back soon to our brand new Hotel !
With my best regards,
Michel Morauw
General Manager
8/10 (良い)
宿泊されたお客様
出張
2020 年 2 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
快適。
宿泊されたお客様
2020 年 2 月に 6 泊滞在
MMからの返信 (投稿日 : 2020 年 2 月 19 日)
Dear Guest,
Thank you so much for taking the time to share your positive feedback further to your recent experience at Hyatt Regency Paris Etoile.
We are all looking forward to welcoming you back soon to our brand new Hotel !
With my best regards,
Michel Morauw
General Manager
10/10 (非常に良い)
宿泊されたお客様
出張
2020 年 2 月 14 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2020 年 2 月に 4 泊滞在
MMからの返信 (投稿日 : 2020 年 2 月 15 日)
Dear Guest,
Thank you for having taken the time to share your positive feedback further to your recent stay at Hyatt Regency Paris Étoile.
We are all looking forward to welcome you back to our brand new Hotel.
With my best regards,
Michel Morauw
General Manager
10/10 (非常に良い)
宿泊されたお客様
2020 年 2 月 8 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
宿泊されたお客様
2020 年 2 月に 2 泊滞在
MMからの返信 (投稿日 : 2020 年 2 月 10 日)
Dear Guest,
Thank you so much for taking the time to share your positive feedback further to your recent experience at Hyatt Regency Paris Etoile.
We are all looking forward to welcoming you back soon to our brand new Hotel !
With my best regards,
Michel Morauw
General Manager
Dear Guest,
It is a real pleasure to read your wonderful comments and recommendations further to your recent experience at Hyatt Regency Paris Etoile.
Please be advised that all the amenities are at available upon request by dialing "0" from your room phone.
We are all looking forward to welcoming you back soon to our brand new Hotel !
With my best regards,
Michel Morauw
General Manager
8/10 (良い)
宿泊されたお客様
2020 年 1 月 9 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
宿泊されたお客様
2019 年 12 月に 5 泊滞在
MMからの返信 (投稿日 : 2020 年 1 月 10 日)
Dear Guest,
Thank you so much for taking the time to share your recent and positive experience at Hyatt Regency Paris Etoile.
We are all looking forward to welcoming you back soon to our brand new Hotel !
With my best regards,
Michel Morauw
General Manager
Dear Guest,
Thank you so much for taking the time to share your recent experience at Hyatt Regency Paris Etoile.
Your disappointment and frustration regarding the room assignment have been shared with our Front Office Manager for appropriate actions, in order to improve ou quality of service and to ensure that future guests do not experience the challenges that you have described.
I strongly hope to have the pleasure to demonstrate you that our teams can be better hosts upon a next reservation at our property.
With my sincere regards,
Michel Morauw
General Manager
4/10 (不満)
Risa
2019 年 12 月 29 日
良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備
Risa
2019 年 12 月に 2 泊滞在
MMからの返信 (投稿日 : 2020 年 1 月 24 日)
Dear Risa,
Thank you so much for taking the time to share your recent experience at Hyatt Regency Paris Etoile.
I strongly hope to have the pleasure to demonstrate you that our teams can be better hosts upon a next reservation at our property.
With my sincere regards,
Michel Morauw
General Manager
Dear Fuy,
It is a real pleasure to read your wonderful and positive feedback comments further to your recent experience at Hyatt Regency Paris Etoile.
We are all looking forward to welcoming you back soon to our brand new Hotel !
With my best regards,
Michel Morauw
General Manager
8/10 (良い)
宿泊されたお客様
出張
2019 年 11 月 11 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2019 年 11 月に 2 泊滞在
MMからの返信 (投稿日 : 2019 年 11 月 12 日)
Dear Guest,
Thank you so much for taking the time to share your great and positive feedback, further to your recent experience at Hyatt Regency Paris Etoile.
We are all looking forward to welcoming you back soon to our brand new Hotel !
With my best regards,
Michel Morauw
General Manager
6/10 (普通)
宿泊されたお客様
出張
2019 年 11 月 4 日
良かった点 : 清潔度、施設のコンディションと設備
無料の水がなかったこと。
宿泊されたお客様
2019 年 11 月に 1 泊滞在
MMからの返信 (投稿日 : 2019 年 11 月 24 日)
Dear Guest,
Thank you for having taken the time to share your feedback comments further to your recent stay at Hyatt Regency Paris Étoile.
Your valuable comments have been shared with our Director of Rooms for appropriate actions in order to improve our guests comfort.
With my sincere regards,
Michel Morauw
General Manager
10/10 (非常に良い)
宿泊されたお客様
2019 年 11 月 3 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
エッフェル塔が見える部屋で最高でした。
宿泊されたお客様
2019 年 10 月に 3 泊滞在
MMからの返信 (投稿日 : 2019 年 11 月 5 日)
Dear Guest,
It is a real pleasure to read your wonderful feedback comments further to your recent stay at Hyatt Regency Paris Etoile.
We all look forward to welcoming you again soon at our brand new Hotel
With my best regards,
Michel Morauw
General Manager
8/10 (良い)
宿泊されたお客様
2019 年 11 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2019 年 10 月に 1 泊滞在
MMからの返信 (投稿日 : 2019 年 11 月 3 日)
Dear Guest,
Thank you for having taken the time to share your great feedback further to your recent stay at Hyatt Regency Paris Étoile.
With my best regards,
Michel Morauw
General Manager
Dear Guest,
It is a real pleasure to read that you enjoyed your recent stay at Hyatt Regency Paris Étoile, despite an issue regarding the lifts.
Your valuable comments have been shared with our Safety Department for appropriate actions in order to improve our guests’ comfort and our quality of service.
with my sincere regards,
Michel Morauw
General Manager
10/10 (非常に良い)
宿泊されたお客様
家族旅行
2019 年 10 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
靴べらがなかった 歯ブラシが無かった
宿泊されたお客様
2019 年 10 月に 2 泊滞在
MMからの返信 (投稿日 : 2019 年 10 月 22 日)
Dear Guest,
Thank you so much for taking the time to share your recent and positive experience at Hyatt Regency Paris Etoile.
Kindly be noted that any amenities in guest room are available upon request by calling "0" from the room phone.
We are all looking forward to welcoming you back soon to our brand new Hotel !
With my best regards,
Michel Morauw
General Manager
Dear Guest,
It is a real pleasure to read all your positive comments further and recommendations to your recent stay at Hyatt Regency Paris Etoile.
We are all looking forward to welcoming you back soon to our brand new Hotel !
With my best regards,
Michel Morauw
General Manager
Dear Guest,
It is a real pleasure to know that your recent stay has been enjoyable, despite the quality of food offered upon Breakfast, you have experienced.
Obviously, your valuable comments have been shared with our F&B Managers for appropriate actions in order to improve our quality of service.
We are all looking forward to welcoming you back soon to our brand new Hotel !
With my best regards,
Michel Morauw
General Manager
8/10 (良い)
宿泊されたお客様
2019 年 9 月 28 日
良かった点 : 清潔度、スタッフとサービス
近場の地下鉄がクローズ
宿泊されたお客様
2019 年 9 月に 2 泊滞在
MMからの返信 (投稿日 : 2019 年 9 月 30 日)
Dear Guest,
Thank you so much for taking the time to share your recent experience at Hyatt Regency Paris Etoile.
We are looking forward to welcoming you back soon to our brand new Hotel !
With my best regards,
Michel Morauw
General Manager
Dear Guest,
It is a real pleasure to read all your wonderful comments further to your recent stay at Hyatt Regency Paris Etoile.
Kindly be noted that your wallet will be shipped, shortly, to your address by our Lost & Found Department.
We are looking forward to welcoming you back soon to our brand new Hotel !
With my best regards,
Michel Morauw
General Manager
Dear Guest, thank you for having taken the time to share your feedback further to your recent stay at Hyatt Regency Paris Étoile.
Your valuable comments regarding technical issues have been shared with our Engineering Manager for immediate actions in order to improve our quality of service.
With my sincere regards,
Michel Morauw
General Manager
10/10 (非常に良い)
宿泊されたお客様
2019 年 9 月 5 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
拙い英語なのにとても聞いてくださってくれるのが嬉しかったです。また優しかったのもうれしかったです
宿泊されたお客様
2019 年 8 月に 1 泊滞在
MMからの返信 (投稿日 : 2019 年 9 月 9 日)
Dear Guest,
Thank you so much for taking the time to share your recent and great experience at Hyatt Regency Paris Etoile.
We are all looking forward to welcoming you back to our brand new Hotel and showing you the very best of our hospitality.
With my best regards,
Michel Morauw
General Manager
10/10 (非常に良い)
宿泊されたお客様
2019 年 8 月 17 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2019 年 7 月に 3 泊滞在
MMからの返信 (投稿日 : 2019 年 8 月 18 日)
Dear Guest,
Thank you for having taken the time to share your great feedback
Looking forward to welcome you again to Hyatt Regency Paris Étoile.
With my best regards,
Michel Morauw
General Manager
Dear Guest,
Thank you for having taken the time to share your feedback further to your recent stay at Hyatt Regency Paris Étoile.
Your valuable comments regarding the safe and the amenities at disposal in the guest room have been shared with our Housekeeping Managers for immediate actions in order to avoid this kind of issues in the future and to improve our quality of service.
With my sincere regards,
Michel Morauw
General Manager
10/10 (非常に良い)
宿泊されたお客様
2019 年 7 月 31 日
宿泊されたお客様
2019 年 7 月に 2 泊滞在
MMからの返信 (投稿日 : 2019 年 7 月 31 日)
Dear Guest,
It is a real pleasure to read your positive feedback further to your recent stay at Hyatt Regency Paris Étoile.
We are looking forward to welcome you again at our brand new Hotel.
With my best regards,
Michel Morauw
General Manager
Dear Hashimoto,
Thank you for your positive comments regarding the guest room you stayed in recently at Hyatt Regency Paris Étoile.
We are looking forward to welcome you again at our brand new Hotel.
With my best regards,
Michel Morauw
General Manager
Dear Masami,
What a wonderful review about your recent stay at the Hyatt Regency Paris Étoile! We are very pleased to read that you enjoyed your stay and especially the view of the Eiffel Tower from your room.
We sincerely thank you for your review and we look forward to welcoming you back in the near future.
With my best regards,
Michel Morauw, General Manager
10/10 (非常に良い)
Ryan、Edmonton
カップルで旅行
2024 年 5 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Other than the construction, the property, room, and staff were exceptional. Would stay here again if returning to Paris.