グランド スイート キングベッド 1 台 | ミニバー、セーフティボックス (室内)、防音設備、アイロン / アイロン台

ヒルトン パリ ラ デファンス ホテルの口コミ

4 out of 5
ヒルトン パリ ラ デファンス ホテル
2 Place de la Defense, Cnit - BP 210, Puteaux

口コミ

8.2

とても良い

評価 10 - 687 件の口コミ中 294 件が非常に良い" "
評価 8 - 687 件の口コミ中 249 件が良い" "
評価 6 - 687 件の口コミ中 74 件が普通" "
評価 4 - 687 件の口コミ中 37 件が不満" "
評価 2 - 687 件の口コミ中 33 件が非常に不満" "

9.0/10

清潔度

8.4/10

スタッフとサービス

8.2/10

設備とサービス

8.4/10

施設のコンディションと設備

7.6/10

環境への配慮

口コミ

10/10 (非常に良い)

KOZONO

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Almost is so good, but access is so difficult in the time of out service for the building.
2024 年 3 月に 3 泊滞在
Emmanuel More, General Manager. からの返信 (投稿日 : 2024 年 4 月 2 日)
Dear Kozono, Thank you for taking the time to share your experience about your recent stay at our hotel.We are pleased to hear that you enjoyed your stay with us, we are sorry to hear you had some difficulties to enter the building. We are reviewing your comments with our team as we continually work to improve our guest experience.The entire team looks forward to the pleasure of welcoming you back to Hilton Paris La Défense very soon.Thank you again for your time and feedback.Kind Regards,

10/10 (非常に良い)

Hiroki

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 7 泊滞在
Emmanuel More, General Manager. からの返信 (投稿日 : 2024 年 3 月 19 日)
Dear Hiroki, Thank you for your time to give a rating and sharing your experience with us.We sincerely appreciate your review and are delighted to read that you enjoyed your recent stay with us. It is always nice to see that our efforts are appreciated by our customers. We hope to see you again on a future visit to France.Sincerely,

2/10 (非常に不満)

kento

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 5 泊滞在
Emmanuel More, General Managerからの返信 (投稿日 : 2024 年 1 月 30 日)
Dear Kento, Thank you for taking the time to share your experience about your recent stay at our hotel. I am sorry to know that you did not enjoy your experience at our property. For any inconvenience experienced I would like to apologize on behalf of my entire team.We look forward to welcoming you back soon at Hilton Paris La Défense to try to redeem your trust in our hotel and to provide you with a far better service than what you have experienced. Thank you again for your time and feedback.Kind Regards,

6/10 (普通)

OSAMU

出張
良かった点 : 清潔度、スタッフとサービス
ビル改装中で入り口が分かりにくい
2023 年 3 月に 5 泊滞在
Emmanuel More General Managerからの返信 (投稿日 : 2023 年 4 月 6 日)
Dear Osamu,Thank you for your review. Please accept our apologies for not meeting your expectations. We regret the inconvenience caused. We will be taking the proper action as we are committed to improving our guest experience. We are grateful for your patience, and we would like to regain your trust and hope to serve you again.

6/10 (普通)

まき

良かった点 : 清潔度、スタッフとサービス
ラデファンスのビジネス地区に位置していて、地下鉄からも近いです。周りにお店やショッピングモールがあるので便利です。フロントとレストランのスタッフは非常に親切です。ただ、お風呂と水回りのファシリティが少し古く感じました。シャワーの水圧が低いです。
2019 年 6 月に 1 泊滞在

10/10 (非常に良い)

Kyoko

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
4回目のパリ、いつもはオペラ座周辺のホテルを予約するのですが、週末のデモを回避する為、今回はラディファンス地区にしてみました。鉄道と地下鉄の駅直結で凱旋門やシャンゼリゼ通りに数分で行けますし、始発なので座れます。ディズニーランドやアウトレットも乗換無しの一本で行けます。ホテルの真下にはモノプリもあり便利です。部屋はとても広くトランク2個を楽々広げられました。街中の駅から遠いホテルより、中心から離れていても駅近のホテルの方が良いと思いました。
2019 年 5 月に 3 泊滞在

8/10 (良い)

MISAKO

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
朝食はおいしかったです
バスルームは広いけど、古い感じがしました。
2018 年 8 月に 2 泊滞在

10/10 (非常に良い)

Ryo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

6/10 (普通)

宿泊されたお客様

食事場所が少なく。
食事場所が少ない。 夕食にフランス料理を食べようと思っても、メトロで2駅移動する必要があるの。

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2017 年 11 月に 1 泊滞在

8/10 (良い)

Akiko、東京

良かった点 : 清潔度、客室の快適度
毎年利用しています
料金・安全性・サービスともに安心できるので、毎年利用しています。美味しいお店はあんまり見当たりませんが、地下鉄まですぐなので仕事にも食事に出るにも便利です。ビジネスセンターでは無料でプリンターが使えるので、出張では助かっています。
Dear Akiko, Thank you very much for your overall positive feedback following your stay with us. Indeed, I am happy to learn that you appreciated our hotel and services. I look forward to welcoming you back for a future business stay in Paris. Sincerely yours, Alejandro Casamor General Manager

10/10 (非常に良い)

HIRONORI

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Magalieからの返信 (投稿日 : 2016 年 6 月 25 日)
Dear HIRONORI, I would like to extend my sincere thanks for giving us a good rating following your recent visit. I really do appreciate your participation and look forward to welcoming you back soon. Sincerely yours, Alejandro Casamor Hotel Manager

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
新しく機能的かつリーズナブルなホテル
パリの中心からは離れているため、リーズナブルな値段で宿泊できます。主な観光地へは地下鉄で行けるので、それほど不便さは感じません。(始発駅なので座れるのもメリットです。)Auchonという大きなスーパーも近く、ワインなどのお土産物の買い出しも便利でした。 ただ、道路は分かりにくく、Uberが道に迷ってピックアップに来られなかったり、ホテル玄関まで到達できないなどということがありました。
Magalieからの返信 (投稿日 : 2016 年 3 月 19 日)
Dear guest, I am happy to read that you overall enjoyed our property for your stay in Paris. I understand however that you have faced issues in finding the hotel entrance. Indeed, to reach a specific location in the La Defense district can be sometimes challenging. On a future occasion, please do not hesitate to ask our reception team indications that can be given to any driver coming to our hotel for a pick-up. Sincerely yours, Alejandro Casamor Hotel Manager

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス、施設のコンディションと設備
駅やショッピングセンターに近い。
ホテルのサービスや設備については申し分なかったです。何より、駅やショッピングセンターに近い立地条件が気に入りました。

8/10 (良い)

Mic、Tokyo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
値段相応なホテル
駅直結、便利で安全。 タオル類にちょっと使用感を感じたことと、ホテルサービスとしては全体的に普通で特別秀でた何かがあったわけではないので☆は4つ。 予約時の最安値が朝食付きだったが、結局1度も利用していないので味やレストランサービスについては不明。
Geraldからの返信 (投稿日 : 2015 年 3 月 7 日)
Dear Mic, I would like to thank you for your comments following your recent stay with us. Your observations and opinions are appreciated, as they enable us to assess the standard of our facilities and services and monitor if we are meeting guests needs and expectations. Once again thank you for your truly valuable comments. I hope that we will have the pleasure to welcome you back to the Hilton Paris La Defense soon. Sincerely yours, Gérald Van Reck Hotel Manager

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス
他のヒルトンとの比較
ハワイやバルセロナ、マドリッド、アントワープなど色々なヒルトンにも泊まったが、エグゼクティブラウンジが無い、フロントが狭い、レストランも小さい、駅直結ホテルなのに夜は駅から一度外に出ないとホテルに入れないなど、他のヒルトンカテゴリからすると少しだけ残念な感じを受けたが、総合的には満足している。
Magalieからの返信 (投稿日 : 2015 年 2 月 14 日)
Dear guest, I would like to thank you for taking the time to post your comments following your visit to our hotel. All of our guests’ feedback is extremely important to us and I do appreciate your participation. The whole team looks forward to welcoming you back at some point in the future. Sincerely yours, Gérald Van Reck Hotel Manager

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
推薦します
毎年、ビジネスでこのホテルを利用していますが設備、ロケーション、ホスピタリティーに満足しています。観光に十分に対応できるホテルです。

8/10 (良い)

grepy、東京

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
行動の拠点として便利
PER、メトロ、トラムとも地下でつながっています。その途中のショッピングモールも大きくて、フードコートもあり、行動拠点にするにはかなり便利です。Cnitなるショッピングモールからホテルへの入り口が分かりにくいですが一度覚えれば気にもならずお勧めです。

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

10/10 (非常に良い)

Anonymous

良かった点 : 清潔度、スタッフとサービス
夜間を除いてデファンスの駅と直結している。RERやMETRO
夜間を除いてデファンスの駅と直結している。RERやMETROの停車駅なのでZONE3であっても移動に不便を感じることはないはず。商業施設の建物内にあるため若干変わった雰囲気ではあるが、室内は広くて清潔であり問題ない。

8/10 (良い)

Tricia

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great property. Staff were friendly and accommodating. Weird noise kept going off in room. Sounded like a drill and went off almost hourly. Brief but annoying. Difficult for drivers to get you close. Be aware they may need to drop off and pick you up at another location but brief walk to the hotel. Overall room was large and nice.
2024 年 5 月に 1 泊滞在
Emmanuel More, General Manager. からの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Tricia, Thank you for taking the time to share your experience about your recent stay at our hotel. We are pleased to hear that you enjoyed your stay with us. It is always nice to see that our efforts are appreciated by our customers. However, please accept our sincere apology concerning the noises.We are reviewing your comments with our team as we continually work to improve our guest experience.Thank you for your understanding and for helping us to improve the quality of our service. We hope to see you again on a future visit to France.Sincerely,

2/10 (非常に不満)

Randy

良かった点 : 清潔度
気になった点 : スタッフとサービス
Did not have room ready on time!
2024 年 5 月に 1 泊滞在
Emmanuel More, General Manager. からの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Randy, Thank you for taking the time to share your experience about your recent stay at our hotel. I am sorry to read that you did not enjoy your experience at our property. For any inconvenience experienced I would like to apologize on behalf of my entire team.We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel. Thank you again for your time and feedback.Kind Regards,

8/10 (良い)

xuanming

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Pratique
2024 年 4 月に 1 泊滞在
Emmanuel More, General Manager. からの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Xuanming,Thank you for choosing the Hilton Paris La Défense and for taking the time to offer your feedback.We hope to see you again on a future visit to France.Best regards,

10/10 (非常に良い)

Oscar Eugenio Medina

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
next to metro and excellent staff and amenities
2024 年 3 月に 2 泊滞在
Emmanuel More, General Manager. からの返信 (投稿日 : 2024 年 3 月 12 日)
Dear Oscar, Thank you for choosing the Hilton Paris La Défense and for taking the time to offer your feedback.We sincerely appreciate you review and are delighted to read that you enjoyed your stay with us, It is always nice to see that our efforts are appreciated by our customers.We hope to see you again on a future visit to Paris.Warm regards,

10/10 (非常に良い)

JURANDIR HERMES

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Maravilhoso.
O hotel é 4 estrelas, mas parece 5 estrelas. Atendimento perfeito, quartos espaçosos e confortáveis, ideal para famílias. Café da manhã farto e com cozinheiro que prepara ovos e omeletes na hora. Para não dizer que é perfeito eu senti falta de uma máquina de sucos naturais ou suco de laranja natural espremido na hora. Dentro do Cnit a poucos minutos do coração de Paris de metro e RER e TER. Certamente será minha escolha em nova estadia em Paris, a Capital do mundo.
2024 年 1 月に 5 泊滞在
Emmanuel More, General Manager. からの返信 (投稿日 : 2024 年 2 月 7 日)
Dear Jurandir, Thank you for choosing the Hilton Paris La Défense and for taking the time to offer your feedback. We are truly heartened to receive your generous review and are delighted to read that you enjoyed your stay. It is always nice to see that our efforts are appreciated by our customers.We hope to see you again on a future visit to France.

10/10 (非常に良い)

aashish

2024 年 1 月に 2 泊滞在
Emmanuel More, General Managerからの返信 (投稿日 : 2024 年 1 月 30 日)
Dear Ashish, Thank you for your time to give a rating and sharing your experience with us. We sincerely appreciate your review and are delighted to know that you enjoyed your stay with us.We hope to have the pleasure to welcome you again soon! Best regards,

10/10 (非常に良い)

KNJ

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good, comfortable stay
Very comfortable, good-sized room and everything clean and working.
2024 年 1 月に 2 泊滞在
Emmanuel More, General Managerからの返信 (投稿日 : 2024 年 1 月 30 日)
Dear guest, Thank you for choosing the Hilton Paris La Défense and for taking the time to offer your feedback. We are truly heartened to receive your generous review/feedback and are delighted to read that you appreciated the cleanliness of the room. It is always nice to see that our efforts are appreciated by our customers.We hope to see you again on a future visit to France.Kind Regards,

2/10 (非常に不満)

gustavo

気になった点 : 施設のコンディションと設備、客室の快適度
Terrivel , tem obras na frente do hotel
Terrivel Nao avisaram que tem hobras na frente do hotel. Taxi nao chega Tem que entrar pelo fundo de um shopping puxando malas sem ajuda nenhuma do hotel ,e sem aviso do problema . Terrivel a experiencia
2024 年 1 月に 1 泊滞在
Emmanuel More, General Managerからの返信 (投稿日 : 2024 年 1 月 26 日)
Dear Gustavo, Thank you for your time to give a rating and sharing your experience with us.I am sorry to read that our services and facilities were not up to your satisfaction and I would like to apologize for any inconvenience this has caused you. We are reviewing your comments with our team as we continually work to improve our guest experience.We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel. Thank you again for your time and feedback.Kind Regards,

2/10 (非常に不満)

gustavo

気になった点 : 施設のコンディションと設備、客室の快適度
Reforma na frente do hotel virou um caos
Terrivel Tem umal reforma na frente da porta do hotel. Esta interditada a porta principal. Tivemos que entrar com um monte de malas e criancas pelo fundo de um shopping , mal identificado Sem funcionarios pra ajudar com bagagem Uber nao entra por ser uma area privada do shopping Depois das 21:00 lo shopping fecha , tem só umal portinha dos fundos pra entrar. Sem sinlalizacao nem aviso de horario no hotel . Uma localizacao que parece ser bem perigosa Nota zero pelo transtorno , localizacao e informacoes sobre essa reforma So da pra pegar taxi privativo do shopping , Tem que andar muito pra pegar UBER ou BOLT
2024 年 1 月に 2 泊滞在
Emmanuel More, General Managerからの返信 (投稿日 : 2024 年 1 月 25 日)
Dear Gustavo, Thank you for taking the time to share your experience about your recent stay at our hotel.We sincerely appreciate your feedback/review and we are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. Please consider that the hotel is located in the heart of the CNIT and it is a private property that closes at 9:00pm; that is why from that time there is only one entrance to the hotel. However, we are constantly working to offer a better experience for our clients. We look forward to welcoming you back soon at Hilton Paris La Défense to try to redeem your trust in our hotel and to provide you with a far better service than what you have experienced. Thank you again for your time and feedback.Kind Regards,

10/10 (非常に良い)

Yungjing

2024 年 1 月に 1 泊滞在
Emmanuel More, General Managerからの返信 (投稿日 : 2024 年 1 月 15 日)
Dear Yungjing, Thank you for your time to give a rating and sharing your experience with us. We are pleased to know that you enjoyed your stay with us.We hope to have the pleasure to welcome you again soon, do not hesitate to book your next stay with us. Sincerely,

8/10 (良い)

Luceta

2023 年 12 月に 1 泊滞在
Emmanuel More, General Managerからの返信 (投稿日 : 2024 年 1 月 30 日)
Dear Luceta, Thank you for taking the time to rate your experience about your recent stay at our hotel.We sincerely appreciate your review and we are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay.We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel. SIncerely,

6/10 (普通)

Blerina

出張
It serves its purpose
2023 年 12 月に 3 泊滞在
Emmanuel More, General Managerからの返信 (投稿日 : 2024 年 1 月 15 日)
Dear Blerina, Thank you for taking the time to rate your experience about your recent stay at our hotel.I sorry to learn that some services and facilities were not up to your satisfaction and I would like to apologize for any inconvenience this has caused you.We hope that what happened will not prevent you from staying with us again and look forward to welcoming you back soon.Sincerely,

4/10 (不満)

George

出張
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
Expected much better
Things started to go wrong from the moment I got to the Hilton (which is inside a shopping centre called CNIT). I arrived later than expected (around 9.30pm) but the CNIT closes at 9 so the main entrance (with signed for the Hilton) was locked and no other signs anywhere to show where to do or what to do! After 20 minutes of looking around, I had to give up and call the hotel to be given instructions of how to go through the construction ground to find a side entrance with a small sign to press a button to call the hotel so they can open the door! WHY! It shouldn't be this hard just to get in! Once in all went as expected. Checked in, went to the room number 210 (odd room with a Gym in it - See Pics). View from the window of the construction outside I walked thought to get to the Hilton. Went to bed, then at around 3:30 am, the noise started from the guys doing the construction outside my window! 3:30 AM - Are they mad? Do they not know its a hotel with people trying to sleep! Needles to say, that was the last of my sleep, and the hotel said I was "unlucky" and they "cant help what time the workers starts" as its not them doing it! Well, that makes it OK with me - NOT! £200+ to have a crappie night sleep!?! This was my first time in the Hilton here, and my last time. I come monthly to La Defense and I normally stay at the Renaissance nearby and its far far better all round. If only it hadn't been fully booked, I would have stayed there this time too :(
2023 年 12 月に 1 泊滞在
Emmanuel More, General Managerからの返信 (投稿日 : 2024 年 1 月 12 日)
Dear George, Thank you for taking the time to share your experience about your recent stay at our hotel. I am sorry to read that our services and facilities were not up to your satisfaction and I would like to apologize for any inconvenience this has caused you. Kindly note that the building works are for the CNIT and not for the hotel, we do not have control over the working hours of the staff. These works are to improve the experience of the clients in the future. We thank you for your understanding and hope that you consider staying at Hilton Paris La Défense to try to redeem your trust in our hotel and to provide you with a far better service than what you have experienced. Sincerely,

8/10 (良い)

DALIA CAROLINA

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I like the area because is safe and quiet but I didn’t like when you come at night they closed the acces to the hotel at 8:00 pm because is inside de Mall and the only entrance is by where the taxis are very inconvenient if you come after 8:00 pm and want to use the metro line
Emmanuel More, General Managerからの返信 (投稿日 : 2023 年 12 月 1 日)
Dear Dalia,Thank you for taking the time to share your experience about your recent stay at our hotel.We sincerely appreciate your feedback. We are reviewing your comments with our team as we continually work to improve our guest experience.We look forward to having you with us again in the near future.Kind Regards,

10/10 (非常に良い)

Julianna

2023 年 11 月に 5 泊滞在
Emmanuel More, General Managerからの返信 (投稿日 : 2023 年 12 月 15 日)
Dear Julianna, Thank you for your time to give a rating to your experience with us.We are pleased to hear that you enjoyed your stay with us.We hope to see you again on a future visit to France.Sincerely,

8/10 (良い)

tina

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
The hotel is great. The location a bit isolated from the city. It doesn't matter if you're there for work, because it's proximity to the station is ideal. Not exactly fun if you're on holiday and you want to "step outside and feel the Parisian vibe"
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Jason

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel. Great staff. Convenient location at a major transportation hub.
2023 年 10 月に 1 泊滞在
Emmanuel More, General Managerからの返信 (投稿日 : 2023 年 12 月 1 日)
Dear Jason, Thank you for choosing the Hilton Paris La Défense and for taking the time to offer your feedback.We are pleased to hear that you enjoyed your stay with us. It is always nice to see that our efforts are appreciated by our customers.We hope to see you again on a future visit to France.Sincerely,

6/10 (普通)

LOIC

2023 年 10 月に 1 泊滞在

2/10 (非常に不満)

Freddie L.

家族旅行
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Very disappointed in Hilton
I had to change rooms, because they put me in a room next to a construction crew that started working at 9am. After, I call the front desk to complain they moved me to around room. The air condition in this made this very annoying sound every 5 minutes all night long. We got no sleep.
2023 年 8 月に 4 泊滞在

10/10 (非常に良い)

Imran

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent location with great transport links to central Paris and airports. Breakfast great at hotel. Some work going on around La Defense area when we stayed but that did not impact us greatly. We thoroughly enjoyed our stay and would fully recommend this hotel.
2023 年 8 月に 5 泊滞在
Emmanuel More General Managerからの返信 (投稿日 : 2023 年 8 月 24 日)
Dear Imran,Thank you for choosing the Hilton Paris La Défense and for taking the time to offer your feedback. We are pleased to hear that you enjoyed your stay with us. We look forward to having you with us again in the near future.

2/10 (非常に不満)

YOGINDRA

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Stayed at this property for 6 days, on check in I had to wait about 1hr for my room, the room smelled so bad my wife and kids had to leave, the hallway was very stink.
2023 年 7 月に 5 泊滞在
Emmanuel More General Managerからの返信 (投稿日 : 2023 年 8 月 17 日)
Dear Yogindra, Thank you for taking the time to share your experience about your recent stay at our hotel. I am sorry to read that our services and facilities were not up to your satisfaction and I would like to apologize for any inconvenience this has caused you. We look forward to welcoming you back soon at Hilton Paris La Défense to try to redeem your trust in our hotel and to provide you with a far better service than what you have experienced.

6/10 (普通)

Bryan

出張, カップルで旅行
良かった点 : 清潔度
Good location to business district. Rooms are clean. Had trouble getting the room restocked with water, tea, and coffee.
2023 年 7 月に 5 泊滞在
Emmanuel More General Managerからの返信 (投稿日 : 2023 年 7 月 24 日)
Dear Bryan, Thank you for your time to give a rating and sharing your experience with us. We are very sorry to learn that some elements of your stay could have been improved we would always ask that our team are made aware of anything, giving us the opportunity to resolve the areas highlighted. We hope that what happened will not prevent you from staying with us again and look forward to welcoming you back soon.

8/10 (良い)

Bahram

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度
Hotel is not located in the historic area, also it is located inside of a shopping Mall which also under construction. If you want to see Paris this hotel in not in a convenient location at all.
2023 年 7 月に 6 泊滞在
Emmanuel More General Managerからの返信 (投稿日 : 2023 年 7 月 24 日)
Dear Bahram, Thank you for choosing the Hilton Paris La Défense and for taking the time to offer your feedback. We hope that what happened will not prevent you from staying with us again and look forward to welcoming you back soon.

8/10 (良い)

Patricia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good
2023 年 7 月に 3 泊滞在
Emmanuel More General Managerからの返信 (投稿日 : 2023 年 7 月 24 日)
Dear Ms Patricia, Thank you for taking the time to share your experience about your recent stay at our hotel. : We hope to see you again on a future visit to France.Kind Regards,

4/10 (不満)

Zack

2023 年 7 月に 2 泊滞在
Emmanuel More General Managerからの返信 (投稿日 : 2023 年 8 月 17 日)
Dear Zack, Thank you for your time to give a rating and sharing your experience with us. The entire team looks forward to the pleasure of welcoming you back to Hilton Paris La Défense very soon. Thank you again for your time and feedback.

10/10 (非常に良い)

Cornelis、Edam

2023 年 6 月に 2 泊滞在
Emmanuel More General Managerからの返信 (投稿日 : 2023 年 8 月 17 日)
Dear Cornelis, Thank you for choosing the Hilton Paris La Défense and for taking the time to offer your feedback. We are pleased to hear that you enjoyed your stay with us. It is always nice to see that our efforts are appreciated by our customers. We hope to see you again on a future visit to France. Sincerely,

2/10 (非常に不満)

Carlos

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 6 月に 5 泊滞在
Emmanuel More General Managerからの返信 (投稿日 : 2023 年 7 月 11 日)
Dear Carlos,Thank you for your time to give a rating and sharing your experience with us.I am sorry to read that you did not enjoy your experience at our property. For any inconvenience experienced I would like to apologize on behalf of my entire team.We hope that what happened will not prevent you from staying with us again and look forward to welcoming you back soon. Sincerely,

8/10 (良い)

STEPHANE

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
dommage qu'il y ai des entreprises de partout dans l'hôtel qui font l'entretien ou des réparations au milieu des clients , je comprends qu'il faut que ça se fasse mais ça manque de discrétion , nous ne voyons jamais ceci chez Four Seasons.
2023 年 6 月に 1 泊滞在
Emmanuel More General Managerからの返信 (投稿日 : 2023 年 7 月 11 日)
Cher Stephane,Merci d'avoir pris le temps de partager votre expérience avec nous. Je suis désolé de lire que certains services et installations n'ont pas été à la hauteur de votre satisfaction et je tiens à m'excuser pour tout inconvénient que cela vous a causé. Nous nous réjouissons de vous revoir parmi nous dans un avenir proche.

6/10 (普通)

Annette

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hemmelig gemt for taxa’er
Hotellet der er hemmelig gemt fra taxa’er. 3 aftener i træk blev vi sat af i mørke og måtte gå over 1 km fordi de ikke kunne finde nogen tilkørsel eller indgang. Tillige ender du på taxa regninger på alt fra 60 til 100 euro pga de ikke kan finde nogen indgang.
2023 年 6 月に 3 泊滞在
Emmanuel More General Managerからの返信 (投稿日 : 2023 年 7 月 11 日)
Dear Annette,Thank you for choosing the Hilton Paris La Défense and for taking the time to offer your feedback.I am sorry to read that our services and facilities were not up to your satisfaction, and I would like to apologize for any inconvenience this has caused you. We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel. Kind Regards

8/10 (良い)

Bjørn

2023 年 5 月に 3 泊滞在
Emmanuel More General Managerからの返信 (投稿日 : 2023 年 6 月 21 日)
Dear Bjorn, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback.We hope to see you again on a future visit to France.Kind Regards