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クオリティ イン アット インターナショナル ドライブの口コミ

2.5 out of 5

口コミ

6.4
評価 10 - 1820 件の口コミ中 424 件が非常に良い" "
評価 8 - 1820 件の口コミ中 435 件が良い" "
評価 6 - 1820 件の口コミ中 333 件が普通" "
評価 4 - 1820 件の口コミ中 303 件が不満" "
評価 2 - 1820 件の口コミ中 325 件が非常に不満" "

6.4/10

清潔度

7.0/10

スタッフとサービス

6.4/10

設備とサービス

6.0/10

施設のコンディションと設備

6.6/10

環境への配慮

口コミ

4/10 (不満)

Youngki

2023 年 1 月に 6 泊滞在
Sophia CSRからの返信 (投稿日 : 2023 年 3 月 9 日)
Hi Youngki,We are sad to see this 2-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

4/10 (不満)

Hitoshi

4/10 (不満)

Masahiko

8/10 (良い)

GORO

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
交通の利便性がよく、スタッフも優しかったです
Sophia CSRからの返信 (投稿日 : 2022 年 11 月 7 日)
Hi Goro,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

6/10 (普通)

Mary

カップルで旅行
All the employees were very helpful and friendly.
2024 年 5 月に 7 泊滞在

10/10 (非常に良い)

Joueny

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel looks like the picture. My room was spacious and everything was nice. Was peacefull to walk and few restaurants nearby.
2024 年 5 月に 3 泊滞在

8/10 (良い)

Josean

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 21 日)
Hi Josean,Your favorable rating is highly appreciated, and we are dedicated to achieving complete guest contentment. Your input and suggestions for your upcoming visits are always encouraged, as they contribute to enhancing our offerings. We eagerly anticipate the chance to assist you once more on your next stay.

10/10 (非常に良い)

Brandon

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice
2024 年 4 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 18 日)
Hi Brandon,Thank you for taking the time to share your experience with us. We truly appreciate your feedback and are delighted to hear that you had a positive stay. We hope to have the pleasure of hosting you again soon.

8/10 (良い)

Karen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 4 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 18 日)
Hi Karen,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

6/10 (普通)

Sharhonda

良かった点 : 清潔度、スタッフとサービス
It was close to everything is a plus
2024 年 5 月に 3 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Guest,I am pleased to hear that our hotel's proximity to local attractions was a positive aspect of your stay. Your convenience is important to us, and we're glad to have provided you with easy access to everything you needed. We look forward to welcoming you back for another enjoyable visit.

4/10 (不満)

Roger

家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Breakfast was very limited, some non guests lurking around the hotel. Dirty facilities, no house keeping done
2024 年 5 月に 2 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 13 日)
Hi Roger,We apologize for the disappointing experience you had during your stay. Providing a clean and comfortable environment, along with a satisfying breakfast, are priorities for us. We regret that we fell short of your expectations in these areas. Your feedback will be shared with our team to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to regain your trust on a future visit.

4/10 (不満)

Iain

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
2024 年 4 月に 15 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Guest,Please accept our sincerest apologies for any issue you faced. It is disheartening to discover that we were not able to surpass your expectations. We would like to know more about how we can make your future stay with us enjoyable. We hope for a chance to redeem ourselves with you and restore your faith in our facility and hospitality.

8/10 (良い)

Solimar

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excelente localidad
2024 年 5 月に 3 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 8 日)
Hi Solimar,It's fantastic to hear that you found our location excellent! We're glad you enjoyed your stay and the convenience of our surroundings. Thank you for choosing our hotel, and we hope to welcome you back soon!

6/10 (普通)

Averne、Road Town

Area safe , convient to transportation and malls Rooms need new carpets !
2024 年 5 月に 3 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 8 日)
Hi Averne,I am pleased to hear that you found our hotel's location safe and convenient. Your feedback about the carpets in the rooms is valuable, and we'll certainly take it into consideration for future improvements. Thank you for bringing this to our attention, and we hope to welcome you back for another enjoyable stay in the future!

10/10 (非常に良い)

Luisa

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My bien
2024 年 5 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 8 日)
Hi Luisa,Thank you for your feedback. We are delighted to hear that you had a very good experience with us. If there's anything more we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon.

10/10 (非常に良い)

Julia

出張, カップルで旅行
良かった点 : スタッフとサービス
Hotel was nearby everything. Walking distance to gym, grocery, restaurants, and attractions. Hotel does need a little more upkeep, old furniture, stains on couch and carpet looks old but clean. The bed was extremely clean and comfortable. It was affordable and convenient for me. I would stay there again.
2024 年 4 月に 5 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 6 日)
Hi Julia,We were so thrilled to have you with us. Although your overall stay was pleasant, we appreciate you highlighting areas we can improve. We have shared your feedback with our team. Next time you're in town, count on us again for an even better experience.

10/10 (非常に良い)

Judith

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Muy buena ubicacion muy limpia tranquila
2024 年 5 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 6 日)
Hi Judith,Providing a comfortable and peaceful environment for our guests is our priority, and we're glad that we could meet your expectations. Thank you for your kind words, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future!

8/10 (良い)

Juan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
En general todo bien
2024 年 4 月に 3 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 3 日)
Hi Juan,We are glad to hear that everything was fine during your stay. If there's anything specific we can do to make your next visit even better, please don't hesitate to let us know. We appreciate your patronage and look forward to welcoming you back in the future!

10/10 (非常に良い)

Erika、Gurabo

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
気になった点 : 清潔度
Muy buena ubicacion pero deberia mejorar la limpieza. El cuarto olia a cigarrillo a pesar de que era un cuarto para no fumadores.
2024 年 4 月に 7 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 1 日)
Hi Erika,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 (良い)

Katiria

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Había leído varios comentarios muy malos acerca del hotel. En mi pareces está súper bien, todos los días nos dejaban toallas limpias y papel sanitario. Siempre que me hospedo en un hotel no me gusta que recojan la cama, por eso no me molesto que no recogieran la mía. La transportación muy efectiva, los días que visitamos Universal, Island y SeaWorld no movimos en la transportación del hotel. Deberían de darle un poco de cariño a la alfombra de la habitación; pues estaba un poco manchada. De todo lo demás súper bien; la habitación tiene televisión, microondas, nevera, secadora de pelo y plancha para la ropa. Está ubicado en un lugar muy bueno en el cual puede moverte a pies.
2024 年 4 月に 7 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 1 日)
Hi Katiria,We were so thrilled to have you with us. Although your overall stay was pleasant, we appreciate you highlighting areas we can improve. We have shared your feedback with our team. Next time you're in town, count on us again for an even better experience.

10/10 (非常に良い)

Iris Y

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
ubication and transportation service
2024 年 4 月に 2 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 1 日)
Hi Iris Y,I am pleased to hear that you found our hotel's location convenient, and we're glad you enjoyed our transportation service. Thank you for choosing us, and we hope to have the opportunity to serve you again in the future!

10/10 (非常に良い)

Edgardo Y Garcia

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
La localización
2024 年 4 月に 4 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Guest,We are delighted to hear that you found our hotel's location convenient! Thank you for choosing to stay with us. We hope to have the pleasure of hosting you again in the future.

4/10 (不満)

Raul、Miami

カップルで旅行
良かった点 : 施設のコンディションと設備
気になった点 : スタッフとサービス、設備とサービス
The property charge me taxes, when i already paid for it on expedia app. Also the cleaning person in 4 nights just clean the room one time and then he knocked to change towels at 7 am
2024 年 4 月に 4 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 4 月 27 日)
Hi Raul,Guest satisfaction is our primary aim and it is disheartening to hear that this is not the impression we left you with. This is generally not what our guests experience with us, and we hope you give us a chance to make it better for you. We will investigate your feedback with our management for prompt action.

2/10 (非常に不満)

Juan

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 8 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 4 月 27 日)
Hi Juan,I sincerely apologize for any issues you experienced during your stay. We are disappointed that we were not able to meet your expectations. We would appreciate it if you could share with us how we can make your next visit more pleasant. We hope for the opportunity to make things right and regain your trust in our services and hospitality.

4/10 (不満)

Celeste

気になった点 : 清潔度、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 4 月 27 日)
Hi Celeste,It's disheartening to learn that your experience fell short of expectations. Your feedback is valuable to us, and we would appreciate any specific details about your stay so that we can address and improve upon the areas that didn't meet your expectations.

8/10 (良い)

bruce

カップルで旅行
良かった点 : スタッフとサービス
We really liked this place for its convenience to everything lots of shopping and things to do in the area. The rooms could use some updating. They still have carpet which looks old, but look clean. Our fridge the door didn’t close properly so it was all iced up inside. Dust in the corners, but bed and towels clean. had a lot of choices for the included breakfast each morning. Waffles with the little waffle machine was very good and cereal and oatmeal, eggs, sausages, toast, etc. Pool was very nice, lots of loungers and tables to sit at . All in all for the money you can’t go wrong, if you want to go to Florida and save a little money. I would go back :)
2024 年 4 月に 7 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 4 月 24 日)
Hi Bruce,We highly value your business and appreciate your feedback. Your comments about the aspects of your stay that you enjoyed, as well as areas where we can improve, will help us enhance the experience for you and other guests in the future. We hope to have the pleasure of welcoming you back soon.

2/10 (非常に不満)

Emilly

2024 年 4 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 15 日)
Hi Emily,Please accept our sincerest apologies for any issue you faced. It is disheartening to discover that we were not able to surpass your expectations. We would like to know more about how we can make your future stay with us enjoyable. We hope for a chance to redeem ourselves with you and restore your faith in our facility and hospitality.

8/10 (良い)

Beatriz

良かった点 : 清潔度、施設のコンディションと設備
Within walking distance from a great selection of restaurants and minor attractions like the Wax Museum and Aquarium
2024 年 4 月に 3 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 4 月 23 日)
Dear Guest,It's great to hear that you enjoyed your stay with us and appreciated our prime location. We are excited to have you back soon!

2/10 (非常に不満)

Arsenio

グループ旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was disgusting. Upon arrival, the lobby was dirty, torn chairs, dirty carpets and very poor customer service, when asked why it was so hot in the lobby, they replied that they had no idea. There was no ice in any of the machines. The room looked like a crime scene, there was a stain behind the chair that looked like it could be any bodily fluid. One of the beds was broken with a hole in the middle. The mat in the bathroom was dirty and the tub clogged. Very poor lighting, 2 lightbulbs out. A lot of loud music right outside our door in room 105. Overall disgusting, I guess u get what u pay for, nevertheless; this place should be condemned.
2024 年 4 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 4 月 23 日)
Dear Guest,I'm deeply sorry to learn about your unpleasant experience. This is certainly not the standard we aim to uphold. Your feedback is taken very seriously, and we'll be sure to investigate and address the issues promptly. Please accept our sincere apologies for the discomfort you faced. We value your patronage and hope to have the chance to regain your trust on a future visit.

2/10 (非常に不満)

Hailey

2024 年 4 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 13 日)
Hi Hailey,Our goal is to ensure that all of our guests have a positive experience, and we are disappointed to hear that we fell short in your case. If you could provide more details about your disappointments, we would greatly appreciate it. This will enable us to make the necessary improvements to ensure that our future guests have a better experience.

10/10 (非常に良い)

eneida

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Todo muy bien
2024 年 4 月に 5 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 4 月 21 日)
Dear Guest,We are thrilled to hear that everything met your expectations. Thank you for your positive feedback. We're looking forward to welcoming you back soon!

10/10 (非常に良い)

kelly

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
easy to get to placese
2024 年 4 月に 5 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 4 月 21 日)
Hi Kelly,I am pleased to hear that our location made it easy for you to access nearby attractions. Thank you for choosing to stay with us, and we hope to welcome you back for another convenient visit soon!

6/10 (普通)

Carlos

カップルで旅行
気になった点 : 施設のコンディションと設備
The property it is good for sleeping not to much noises, in a very good ubication for restaurants, shopping and theme parks. One bad thing is the maintenance of the property it is poor the elevators are terrible and during our stay the closest elevator to our room was out of service. The food is not to bad, but always the same type.
2024 年 4 月に 5 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 4 月 21 日)
Hi Carlos,Thank you for your detailed feedback. We're glad to hear that you found our property conducive to a good night's sleep and appreciated its convenient location. We apologize for the maintenance issues you encountered and assure you that we are working to address these concerns. Regarding the food, we appreciate your input and will take it into consideration as we strive to enhance our offerings. We hope to have the opportunity to welcome you back for an improved experience in the future.

10/10 (非常に良い)

Janet

良かった点 : 清潔度、スタッフとサービス、設備とサービス
Nothing fancy, but clean, practical, easy to reach and on a smaller budget definitely good value.
2024 年 4 月に 3 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 4 月 19 日)
Hi Janet,Your satisfaction is our top priority, and we aim to offer great value for the services we provide. We truly appreciate your kind words and hope to welcome you back for another enjoyable stay in the future.

2/10 (非常に不満)

Swaroop

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Had issues with the key and front door. Had to come to the lobby multiple times to fix the issue.
2024 年 4 月に 4 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 4 月 19 日)
Hi Swaroop,We apologize for the inconvenience you experienced with your room key and front door during your stay. Your feedback is important to us, and we will address this issue with our team to prevent recurrence in the future.

8/10 (良い)

Armando

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Overall it was good
2024 年 4 月に 4 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 4 月 18 日)
Hi Armando,Our team is delighted to hear that you had a good overall experience during your stay with us. Your satisfaction is our priority, and we're thrilled to have met your expectations. Thank you for choosing our hotel.

10/10 (非常に良い)

Sergio

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Is very well located. Just in front of Icon Park and near many good restaurants.
2024 年 4 月に 6 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 4 月 18 日)
Hi Sergio,We're pleased to hear you found our location favorable. We hope it added to the overall enjoyment of your stay. Thank you for choosing us.

8/10 (良い)

Obner

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I honestly likes the stay. I just didn't like the smell in my room, smelled old or like wet carpet. The light in the room I was staying in was not functional. Over all the place was safe and quiet.
2024 年 4 月に 3 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 4 月 18 日)
Hi Obner,I am glad to hear that you overall enjoyed your stay with us. However, we apologize for the inconvenience caused by the smell in your room and the issue with the light. Your feedback is valuable to us, and we'll address these issues promptly to ensure a more comfortable experience for you and future guests.

8/10 (良い)

Leonardo

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
El desayuno no es nada bueno. Explicado asi: el primer dia es perfecto, el.segundo dia ya cienza a cansar por q es exactamente igual q el primero, y asi. Todos los dias el desayuno es lo mismo.
2024 年 3 月に 9 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 4 月 18 日)
Hi Leonardo,Your feedback is important to us as it gives us an opportunity to improve our service. We take your comments seriously and hope to have the opportunity to deliver the experience you have come to expect in the near future.

10/10 (非常に良い)

Maribel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excelente hotel
2024 年 4 月に 5 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 4 月 18 日)
Hi Maribel,I am thrilled to hear that you found our hotel excellent! Your satisfaction is our priority, and we're grateful for your support. We hope to have the pleasure of welcoming you back in the future for another memorable experience.

10/10 (非常に良い)

Maribel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excelente lugar y excelente localización
Sophia CSRからの返信 (投稿日 : 2024 年 4 月 16 日)
Hi Maribel,We are delighted to hear that you found our hotel to be an excellent place with an excellent location! Thank you for your kind words. We strive to provide the best experience for our guests, and we're thrilled that you enjoyed your stay with us. We look forward to welcoming you back again in the future!

6/10 (普通)

Shar Louis

2024 年 4 月に 3 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Guest,Thank you for sharing your feedback with us. We appreciate your honest rating and are committed to continuously improving our services to better meet your expectations. If there are specific areas where you feel we can enhance your experience, please do not hesitate to let us know. We value your input and hope to have the opportunity to exceed your expectations on your next visit.

6/10 (普通)

Derli

2024 年 4 月に 6 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 5 月 6 日)
Hi Derli,Thank you for your feedback and rating. We are glad to hear that you had a satisfactory experience with us. Please let us know how we can improve to earn a higher rating next time. We look forward to your next visit.

8/10 (良い)

Osvaldo

良かった点 : 清潔度、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 4 月 14 日)
Hi Osvaldo,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

8/10 (良い)

Terry

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Breakfast
2024 年 4 月に 3 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 4 月 9 日)
Hi Terry,Thank you for your 4-star rating! We're glad to hear that you enjoyed your experience with our service. We always strive to provide the best possible experience for our customers, so if there is anything that we could improve upon, please do not hesitate to let us know. We appreciate your feedback and hope to serve you again in the future.

10/10 (非常に良い)

Rose

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Muy buena para ir a los parques (quedan cerca) y tiene muchos restaurantes y atracciones cerca. La pisicna y el jacuzzi son un super plus; tiene una vista hermosa en las noches y el desayuno es variado. Como todo hotel tiene sus detalles, pero no me quejo.
2024 年 4 月に 3 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 4 月 9 日)
Hi Rose,Your acknowledgement of our efforts brings us immense joy. It is our utmost pleasure to have contributed to your positive experience, and we eagerly anticipate the privilege of hosting you again for another exceptional stay in the near future!

10/10 (非常に良い)

Naty

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Muy punto
2024 年 3 月に 6 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 4 月 6 日)
Hi Naty,A hearty thanks for your review. We would be incredibly grateful if you could take a couple of minutes to write your detailed review of our hotel. We use our guests' reviews to improve our services for our guests' future visits. Our team hopes to have the chance to serve you again on your next visit.

10/10 (非常に良い)

Joseph

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Stay here every year transportation to the parks restaurants attractions nearby
2024 年 3 月に 4 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 4 月 6 日)
Hi Joseph,Our team is committed to providing you with a seamless and enjoyable experience. It's wonderful to hear that our convenient location near transportation to the parks, restaurants, and attractions adds to your stay. We appreciate your loyalty and look forward to welcoming you back for another wonderful stay!

8/10 (良い)

Eileen

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
La pasamos super y muy agradable
2024 年 3 月に 4 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 4 月 1 日)
Hi Eileen,I'm thrilled to hear that you had a great experience with our service and enjoyed your stay. Thank you for choosing our hotel, and we hope to have the pleasure of hosting you again.

2/10 (非常に不満)

Jose cruz

Pague dos reservaciones y cuando llegue hacer el cheking me dicen que no tenian habitaciones disponibles
2024 年 3 月に 3 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 4 月 2 日)
Hi Jose,Thank you for sharing your review. We apologize for any inconvenience you may have experienced. This is not typical of our guests' experiences at our property. We have brought this issue to the attention of our management team. If you still have any concerns, kindly contact the property to resolve the issue.