Hotel was very clean great pool areas and staff were very friendly
deidre
2024 年 4 月に 8 泊滞在
10/10 (非常に良い)
Michael
2024 年 2 月 6 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Marchel Paais and Christian at the front desk were amazing. 10/10 employees
Michael
2024 年 1 月に 3 泊滞在
10/10 (非常に良い)
Parma Sivan
2023 年 12 月 30 日
良かった点 : スタッフとサービス、施設のコンディションと設備
Staff were really helpful and friendly
Parma Sivan
2023 年 12 月に 6 泊滞在
4/10 (不満)
Stephan
カップルで旅行
2023 年 12 月 8 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
We were invited to a viewing in advance by an employee via WhatsApp. After we passed on our invitation details and received a gift as a thank you, we were already looking forward to our stay at the hotel. When we arrived we were greeted by the employee. First, we were asked about our income and it was determined that our income was too low for the presentation. You feel like a second class guest. We will definitely not book with Marriott again as we don't want to be treated like that again. For us, this is very bad service for our guests, being divided into rich and poor. We have traveled a lot around the world but luckily we haven't had to experience anything like this. Thank you Marriott Bonvoy. FYI, we wanted to clarify it with the hotel. Unfortunately the only answer was a standard excuse without an apology. A pity.
Stephan
2023 年 12 月に 5 泊滞在
8/10 (良い)
David、Wellington
家族旅行
2023 年 9 月 29 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
This was a return visit for us came in 2018 last time so for convenience returned received same room which was nice.
Generally everything was good but it would be helpful if staff underwent some further training on customer service.
Seems to be a trend if don’t understand or pretend not issue don’t get addressed.
Very good hotel for our 3 children love the Pool.
David
2023 年 9 月に 14 泊滞在
10/10 (非常に良い)
Jeff
家族旅行
2023 年 9 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Marriott Gardens Nusa Dua
Fantastic, well kept and beautiful hotel. Great facilities and several places to eat. The staff are very attentive and friendly. Everything is cleaned continuously around the hotel and housekeeping is very good. Probably the best hotel I've stayed in