4 つの屋外プール、プール パラソル、サンラウンジャー

ホリデイ イン リゾート バリ ヌサ ドゥア IHG ホテルの口コミ

5 out of 5
ホリデイ イン リゾート バリ ヌサ ドゥア IHG ホテル
Jl Pratama, No 86, Tanjung Benoa, Kuta Selatan, Badung, Nusa Dua, Bali

口コミ

9.2

とても素晴らしい

評価 10 - 401 件の口コミ中 275 件が非常に良い" "
評価 8 - 401 件の口コミ中 88 件が良い" "
評価 6 - 401 件の口コミ中 25 件が普通" "
評価 4 - 401 件の口コミ中 12 件が不満" "
評価 2 - 401 件の口コミ中 1 件が非常に不満" "

9.4/10

清潔度

9.4/10

スタッフとサービス

9.2/10

設備とサービス

9.4/10

施設のコンディションと設備

9.2/10

環境への配慮

口コミ

8/10 (良い)

Akiko

2023 年 1 月に 1 泊滞在
Alfakilo Azis - Digital Marketing Managerからの返信 (投稿日 : 2023 年 2 月 8 日)
Dear Akiko,Thank you for rating us.Best regards,

4/10 (不満)

宿泊されたお客様

良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 8 月に 2 泊滞在
Carolからの返信 (投稿日 : 2019 年 8 月 19 日)
Dear Guest, Thank you for your review and for choosing our hotel. Your kind feedback regarding our property is much appreciated! Please rest assured that we will work on improving the facilities. Once again, thank you for sharing your experience during your stay, we hope that we have a chance to serve you better in the future. Sunny regards, Carol W General Manager

8/10 (良い)

Minoru、TOKYO

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
総合的に来て良かったと思えるホテル
IHGのスパイヤメンバーなので、チャックインの時から特別に対応してくれて、スタッフの対応がとてもすばらしかったです。 部屋も1つの部屋は普通のツインでしたが、僕が取ったプールアクセスにアップグレードしてくれて、友達は大喜びでした。 食事もなかなか良いし、プールもこじんまりしているけど、バリにきている雰囲気十分で、逆に巨大なホテルよりもアクセスがよくて、とても良い滞在となりました。 1つだけ残念だった点が、無料で写真を撮ってプリントしてくれるサービスをつけてくれたのに、カメラマンのスタッフが全然いなくて、結局撮ってもらえなかった。 予約制にするとか、この企画の運営に問題あり。
2019 年 7 月に 2 泊滞在
Carolからの返信 (投稿日 : 2019 年 7 月 26 日)
Dear Minoru, I am so glad to hear that we were able to offer you a refuge from your busy schedule. Your kind feedback regarding our property is much appreciated! Please rest assured that we will work on improving the facilities. Looking forward to welcoming you back soon. Sunny regards, Carol W General Manager

2/10 (非常に不満)

宿泊されたお客様

出張, グループ旅行
気になった点 : スタッフとサービス、施設のコンディションと設備
値段は高いが単なるビジネスホテルの延長。ナイトガウンは無いし、宿泊費が高いのに朝食無料サービスもない。近所のレストランは中華ばかり。コンビニでカップラーメンを食べた方がまし。
2019 年 2 月に 1 泊滞在
Carolからの返信 (投稿日 : 2019 年 3 月 9 日)
Dear Valued Guest, Thank you for staying with us at Holiday Inn Resort Bali Benoa. We look forward to welcoming you again in the near future

10/10 (非常に良い)

yam、japan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ビーチも近く子供も楽しめるホテル
清潔感もありスタッフの方も感じが良く、子供が遊ぶ所もあるのでよかったです。 海も近いしコンビニも近くて便利です。 日本語がしゃべれるスタッフの方が居るともっといいなと思いました。 週末は横のホテルが遅くまで賑やかなので早く寝たい方は気になるかも。。
2018 年 5 月に 3 泊滞在
Carol Wからの返信 (投稿日 : 2018 年 6 月 1 日)
Dear Yam, Thank you for staying with us. We are pleased to know you enjoy each facility that we have. Benoa is indeed a great area to have relaxing holiday. We look forward to welcome you back in our resort Regards, Carol W General Manager

8/10 (良い)

nao.k、東京

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
のんびり滞在できました!
日本語のできるのスタッフさんがいなく不安でしたが、丁寧に対応いただき大丈夫でした。ホテル内にコンビニの様なお店があるのも便利でした。 お部屋もキレイで、かつ、シャワーの温度とお湯の出具合も良かったです。ホテルオリジナルのシャンプー香りも良く気に入りました。 ただ、歯ブラシはどのお部屋にも欲しい事、洗面所の排水が遅い事が気になりました。せっかく海とプールがあるのでチェックアウト後に使えるシャワーや着替えできるお部屋があると便利だと思いました。 滞在自体は問題なくのんびりできました。
2017 年 9 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2017 年 10 月 9 日)
Dear Nao.k, Thank you for sharing your stay journey with us and other travelers. We are delighted hearing that you’ve enjoyed your stay among us, both facilities and services overall. Your kind feedback regarding the bathroom drainage are greatly appreciated and we already informed our team to be followed up. Toothbrush is available upon request. Once again, thank you for and on behalf of the team and we all look forward to your return in the near future. Sunny regards, Carol W General Manager

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
With minimum break fast buffe and minimum amenities , price is not too high.
2017 年 8 月に 7 泊滞在
General Managerからの返信 (投稿日 : 2017 年 9 月 11 日)
Dear traveler, Thank you for sharing your stay experience with other travelers. Thank you for your comments and we look forward to welcoming you back in your resort in the near future. Sunny regards, Carol W General Manager

8/10 (良い)

AKIRA、Nagoya, Japan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very good for Family with kids
We are with 5 year old grandson. And he liked the Swimming pool and beach. It was good that we can check him from the balcony of our room. Beach was very Close, we could enjoy both pool and beach.
2017 年 8 月に 4 泊滞在
Resort Managerからの返信 (投稿日 : 2017 年 9 月 5 日)
Dear Akira, Thank you for sharing your feedback with other travelers. We are happy that you had an overall good stay experience. Your wonderful feedback motivate us all to continue delivering excellent services to our valued customers. Your comments in regards to English proficiency of the team had been well noted. We look forward to welcoming you back at our resort in the near future. Best regards, I.B. Nyoman Sapta Resort Manager

4/10 (不満)

宿泊されたお客様

良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
バリらしくないホテル
私たちはサヌールから移動してのチェックインだったためか、チェックインしてから部屋のキーをもらったにもかかわらず、ロビーで30分以上、案内もされないまま待たされた。スタッフが言うには 「ドライバーを待っていると思った。」らしいが、夜の8時30分に迎えに来るドライバーがいるのだろうか?その間、何も声をかけてもらえず、こちらからどうすればいいのか、聞きに行ったが、一声あってもいいのではないだろうか。 建物の構造上、ロビーの上が吹き抜けでFIXになっているため、ロビーでの話し声が部屋にまで響いてくる。 最初の部屋は、道路側で、車やバイクの音、、クラクション、セキュリティの笛の音、などが一晩中聞こえて、眠ることができないので、部屋を替えてもらうようリクエストしたら、2日後に替えてもらえたが、今度は、シャワールームの排水が悪く、溢れそうになったため使うことができなかった。 部屋替えのリクエストも、排水の件も、その場限りの対応で、他のスタッフに伝わっていないため、3度も同じことを言いに行って、ようやく本当に対応する、という感じで、居心地もよくなかった。 ルームクリーニングも、コップが1つ減っていたり、紅茶の補充がなかったり、スタッフによって大きな差があった。 また、今までに宿泊したホテルでは、どんなスタッフも、すれ違いざまに挨拶してくれるが、ここでは、ほとんどのスタッフが、こちらから話しかけない限り、素通りしていく。 日本語は通じない。日本人もいない。 中国系の団体客が多く、ロビーでの話し声はうるさかった。 白人はプール側の静かな部屋、アジア人はフロント側の声の響く部屋に案内されているのでは?と疑いたくなるくらい、部屋の場所による差が大きかった。 部屋のインテリアは、明るいが収納スペースがなく、実用性に欠ける。 次にこのホテルの泊まることはないと思う。
Saptaからの返信 (投稿日 : 2015 年 10 月 17 日)
Dear Traveler, Konnichiwa from Bali! Thank you for giving us your feedback on your recent stay in the resort. I am sorry that we did not meet all of your expectations and apologize for the lack of misunderstanding from the team fixing some of your issues. We have taken the time to look over your issues and will make sure we improve on this. Again, thank you for the feedback and we are very sorry again. When you do come back to Bali, please do let us know and I assure you we will do everything to create a memorable stay. Kind Regards Simon General Manager

10/10 (非常に良い)

Lee

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It would be good if they could heat the pool water then people will enjoy the pool more. Especially around the bar area.
2024 年 5 月に 4 泊滞在
Holiday Inn Resort Bali Nusa Dua Familyからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Lee,Thank you for sharing your feedback about your recent stay at Holiday Inn Resort Bali Nusa Dua. We greatly appreciate your suggestion regarding heating the pool water, especially around the bar area. We hope to have the pleasure of welcoming you back in the near future. If there is anything else we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Warm regards,

10/10 (非常に良い)

SHERRY、Cary

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Love it
2024 年 2 月に 1 泊滞在
Holiday Inn Resort Bali Nusa Dua Familyからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Sherry,Dear Valued Guest,Thank you for taking the time to share your feedback with us! We are absolutely thrilled to hear that you loved your stay at the Holiday Inn Resort Bali Nusa Dua.Our team works hard to ensure that each guest has a memorable and enjoyable experience, and it’s incredibly rewarding to know that we succeeded during your visit.We look forward to welcoming you back for another fantastic stay in the future!Warm regards,

10/10 (非常に良い)

Sani

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great stay for relaxation.
2024 年 4 月に 7 泊滞在
Holiday Inn Resort Bali Nusa Dua Familyからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Sani,Thank you so much for taking the time to share your experience at Holiday Inn Resort Bali Nusa Dua! We're delighted to hear that you had a great stay and found it to be a relaxing experience. Our team works hard to ensure that our guests feel welcomed and enjoy every aspect of their stay with us. We hope to welcome you back again soon for another rejuvenating getaway! If there's anything specific you enjoyed or any suggestions you have for us to make your next stay even better, please feel free to let us know.

10/10 (非常に良い)

Valter Peres Parada

2024 年 4 月に 7 泊滞在
Holiday Inn Resort Bali Nusa Dua Familyからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Valter,Thank you for rating us.Warm regards,

10/10 (非常に良い)

Ilaria

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We had very good time Staff and service were excellent
2024 年 4 月に 7 泊滞在
Holiday Inn Resort Bali Nusa Dua Familyからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Ilaria,Thank you so much for taking the time to share your experience at Holiday Inn Resort Bali Nusa Dua! We're thrilled to hear that you had a fantastic time and that our staff provided excellent service throughout your stay. Your kind words truly mean the world to us. We strive to create memorable experiences for all our guests, and it's incredibly rewarding to know that we succeeded in doing so for you. We hope to have the pleasure of welcoming you back for another wonderful stay in the near future!

10/10 (非常に良い)

Dmitriy、Bull Creek

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The stuff was friendly and helpful .Place was cleaned and looked after. Will recommend others.
2024 年 4 月に 4 泊滞在
Holiday Inn Resort Bali Nusa Dua Familyからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Dmitriy,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our staff friendly and helpful, and that you enjoyed the cleanliness and upkeep of our resort. Your recommendation means the world to us, and we can't wait to welcome you back or to assist any friends or family you send our way. If there's anything else we can do to make your next stay even more memorable, please don't hesitate to let us know. Safe travels until we meet again!

10/10 (非常に良い)

Mirko

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Unterkunft und Personal sind perfekt, leider ist das Meer auf Grund des Wassersports (Jetski, etc.) verschmutzt. Trotzdem war es ein toller Urlaub!
2024 年 3 月に 11 泊滞在
Holiday Inn Resort Bali Nusa Dua Familyからの返信 (投稿日 : 2024 年 4 月 5 日)
Dear Mirko,Thank you for choosing Holiday Inn Resort Bali Nusa Dua for your recent vacation and for taking the time to share your feedback with us. We are delighted to hear that you found our accommodation and staff to be perfect, as providing exceptional service and comfortable accommodations are our top priorities.We sincerely apologize for any inconvenience caused by the pollution in the sea due to water sports activities such as jet skiing. Despite this issue, we are thrilled to know that you still had a great vacation with us. We appreciate your understanding and patience, and we assure you that we will continue our efforts to preserve the beauty of Bali's coastline while providing enjoyable experiences for our guests.We hope to have the pleasure of welcoming you back to Holiday Inn Resort Bali Nusa Dua in the future for another memorable stay.Warm regards,

10/10 (非常に良い)

Jennifer

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Family friendly resort and exceptional customer service
2024 年 3 月に 7 泊滞在
Holiday Inn Resort Bali Nusa Dua Familyからの返信 (投稿日 : 2024 年 4 月 3 日)
Dear Jennifer,Thank you so much for taking the time to share your experience at Holiday Inn Resort Bali Nusa Dua! We're delighted to hear that you found our resort to be family-friendly and that you enjoyed exceptional customer service during your stay.At Holiday Inn, we strive to create memorable experiences for all our guests, and it's wonderful to know that our efforts made your family vacation special. Our team works tirelessly to ensure that every aspect of your stay exceeds your expectations, from the moment you check-in until the time you depart.We hope to have the pleasure of welcoming you back for another unforgettable experience soon! If there's anything else we can assist you with, please don't hesitate to let us know.Warm regards,

10/10 (非常に良い)

Barbara

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff at the property are super friendly. They will help with any issues you might have.
2024 年 3 月に 13 泊滞在
Holiday Inn Resort Bali Nusa Dua Familyからの返信 (投稿日 : 2024 年 3 月 27 日)
Dear Barbara,We are thrilled to hear that you had such a positive experience with our staff at Holiday Inn Resort Bali Nusa Dua! Providing exceptional service and ensuring our guests feel welcome and supported is always our top priority. Our team takes great pride in going above and beyond to assist guests with any issues they may encounter during their stay. Your kind words serve as a wonderful encouragement for our dedicated team members. Thank you for choosing to stay with us, and we look forward to welcoming you back for another memorable stay in the future!

10/10 (非常に良い)

Wannie

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was excellent. I felt like a VIP. I did prepay all the breakfast for two even though I was a solo traveller and never got to use any of the breakfast voucher. The experience there was to please and I love it. I got the 'facing pool' room as an upgrade but all the kids were noisy in the pool all day round and the walls are thin. If not for my sleepleasneas, it could have been perfect. Great experience nonetheless. The swarm of bug ugly mozzies and flies attacking me was in royal Austrians and u left with a bad taste in my mouth from there. Separate post though. This hotel is 5 stars to me with attentive and personable staff, even if they got my name wrong
2024 年 3 月に 3 泊滞在
Holiday Inn Resort Bali Nusa Dua Familyからの返信 (投稿日 : 2024 年 3 月 23 日)
Dear Wannie,Thank you for taking the time to share your experience at Holiday Inn Resort Bali Nusa Dua. We're delighted to hear that you found our staff to be excellent and that you felt like a VIP during your stay. Providing exceptional service is our top priority, and we're thrilled that we were able to exceed your expectations in this regard.We apologize for any inconvenience you experienced regarding the breakfast vouchers and the noise from the pool area. Your feedback regarding the noise level and thin walls in the 'facing pool' room is valuable to us, and we will certainly take it into consideration as we strive to improve our guests' overall experience.Despite these challenges, we're delighted to hear that you still had a great experience overall and consider us a 5-star establishment. We truly appreciate your kind words regarding our attentive and personable staff, although we apologize for any confusion with your name.Thank you once again for choosing Holiday Inn Resort Bali Nusa Dua. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay. If there is anything further we can assist you with, please do not hesitate to contact us.

10/10 (非常に良い)

Urszula

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a great stay at the hotel. Staff Yanti, Tina and reception are very helpful. Thank you so much
2024 年 3 月に 13 泊滞在
Holiday Inn Resort Bali Nusa Dua Familyからの返信 (投稿日 : 2024 年 3 月 23 日)
Dear Urszula,Thank you for sharing your wonderful experience at Holiday Inn Resort Bali Nusa Dua! We're thrilled to hear that you had a great stay with us and that our team members, Yanti, Tina, and our reception staff, made your experience memorable with their exceptional service. We pride ourselves on providing top-notch hospitality, and it's always rewarding to know that our guests feel well taken care of. Your kind words will be shared with the entire team as recognition for their efforts. We hope to welcome you back for another fantastic stay in the near future!

10/10 (非常に良い)

Vanessa

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The service was impeccable with everyone have beautiful smiling faces
2024 年 3 月に 8 泊滞在
Holiday Inn Resort Bali Nusa Dua Familyからの返信 (投稿日 : 2024 年 3 月 23 日)
Dear Vanessa,We're thrilled to hear that you had an exceptional experience at Holiday Inn Resort Bali Nusa Dua! Our team takes great pride in providing top-notch service to all our guests, and it's wonderful to know that their efforts contributed to making your stay memorable.It's heartening to hear that our staff greeted you with beautiful smiles throughout your visit. We believe that a warm and welcoming atmosphere sets the tone for a truly enjoyable stay, and we're delighted that you felt that positivity during your time with us.Thank you for taking the time to share your feedback. We hope to welcome you back for another wonderful stay.Warm regards,

10/10 (非常に良い)

Robyn、Langley

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice quiet area surrounded by other resorts. Liked ours best. Not too big. Modern clean and super friendly staff. Nice breakfast included. Good Balinese restaurants within a block or two. Nicer area than Kyra beach.
2024 年 3 月に 9 泊滞在
Holiday Inn Resort Bali Nusa Dua Familyからの返信 (投稿日 : 2024 年 3 月 23 日)
Dear Robyn,Thank you for sharing your experience at Holiday Inn Resort Bali Nusa Dua! We're delighted to hear that you enjoyed your stay in our tranquil and modern resort. Our team takes great pride in providing exceptional service, and we're thrilled that you found our staff to be super friendly.It's wonderful to know that you appreciated the intimate size of our resort, as well as the cleanliness and modern amenities we offer. We believe in providing a comfortable and welcoming atmosphere for our guests to enjoy.We're glad to hear that you found our breakfast offerings enjoyable and that you were able to explore the nearby Balinese restaurants. Nusa Dua is indeed known for its culinary scene, and we're pleased that you had the opportunity to experience it.Thank you for choosing Holiday Inn Resort Bali Nusa Dua as your preferred accommodation, and we hope to welcome you back for another fantastic stay in the future.Warm regards,

10/10 (非常に良い)

Goce

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Highly recommend this resort for families with children. The kids pool and kids club were fantastic. The staff were friendly and went above and beyond to cater for our needs. They offered a personalised experience. We stayed in a standard king room which was above our expectations. The room was spacious and offered a partial ocean view. It was well kept however housekeeping needs to work on their attentiveness. The floors were not clean and our sheets were not changed at all. Breakfast was excellent. Lots to choose from. The standard menu was affordable but repetitive for a week long stay. The pools were nicely set up however there is not enough sun loungers and hard to get. The pools need immediate maintenance. There were a lot of missing tiles and patch up jobs. Four kids cut themselves and needed first aid. The upkeep of the pools was disappointing. Wifi was fast and had connection throughout the resort, even in the pool. The spa was a luxurious experience, highly recommended. Overall, to sum up our stay in key words - above our expectations, highly recommended for young families, excellent staff, would stay there again, spruce up the menu, fix the pools.
2024 年 3 月に 7 泊滞在
Holiday Inn Resort Bali Nusa Dua Familyからの返信 (投稿日 : 2024 年 3 月 11 日)
Dear Goce,Thank you for taking the time to share your detailed feedback regarding your recent stay at Holiday Inn Resort Bali Nusa Dua. We are delighted to hear that you highly recommend our resort for families with children and that the kids pool and kids club added to the fantastic experience.It's heartening to know that our staff went above and beyond to cater to your needs, providing a personalized experience that exceeded your expectations. We appreciate your compliments on the spaciousness and partial ocean view of our standard king room. However, we sincerely apologize for the oversight in housekeeping; your concerns regarding cleanliness have been noted, and we will address this with our team to ensure a more thorough and attentive service in the future.We are pleased to hear that you enjoyed the excellent breakfast with a variety of options, and we appreciate your feedback on the affordability and repetitiveness of the standard menu for a week-long stay. Rest assured, we will review and enhance the menu to offer a more diverse and satisfying culinary experience.Your observations on the pools and the challenges with sun loungers have been duly noted. We sincerely apologize for any inconvenience caused by the maintenance issues, and we assure you that our team is working diligently to address these concerns promptly. The safety and well-being of our guests, especially the young ones, are our top priorities, and we regret any incidents that required first aid. Immediate actions will be taken to rectify the pool conditions to prevent such occurrences in the future.We are thrilled to hear that the resort-wide Wi-Fi met your expectations, providing a seamless connection even by the pool. Moreover, we're glad you enjoyed the luxurious experience at our spa, and we appreciate your high recommendation.Your overall positive sentiments and constructive feedback are invaluable to us. We are committed to continually improving our services and facilities to provide an even better experience for our guests. We hope to have the pleasure of welcoming you back for another enjoyable stay, and we thank you for choosing Holiday Inn Resort Bali Nusa Dua.Best regards,Holiday Inn Resort Bali Nusa Dua Family

10/10 (非常に良い)

Azime

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very friendly staff that go above and beyond, thank you
2024 年 1 月に 9 泊滞在
Holiday Inn Resort Bali Nusa Dua Familyからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Azime,Thank you so much for taking the time to share your wonderful feedback about your stay at Holiday Inn Resort Bali Nusa Dua! We are delighted to hear that our staff's friendliness and dedication made a positive impact on your experience.At Holiday Inn Resort Bali Nusa Dua, our team strives to go above and beyond to ensure our guests feel welcomed and well taken care of. It warms our hearts to know that our efforts have contributed to your satisfaction. We believe that exceptional service is a key element in creating memorable stays, and it is rewarding to see that reflected in your kind words.We will be sure to share your appreciation with our entire team, as it serves as motivation for us to continue delivering outstanding service. If there is anything specific that stood out to you during your stay or if you have any suggestions for improvement, please feel free to share them with us. We always value the feedback of our guests.Once again, thank you for choosing Holiday Inn Resort Bali Nusa Dua. We hope to have the pleasure of welcoming you back for another fantastic stay in the future. If there is anything we can assist you with in the meantime, please don't hesitate to reach out.Warm regards,

10/10 (非常に良い)

Anthony

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff,the facilities and hotel room were fantastic , gardens neatly kept. Not the resorts fault, but the beach along Nusa Dua has some rubbish in the water and washing up on the beach..Would easily stay at Holiday Inn again ,feel very special and spoilt.
2024 年 2 月に 3 泊滞在
Holiday Inn Resort Bali Nusa Dua Familyからの返信 (投稿日 : 2024 年 2 月 20 日)
Dear Anthony,Thank you so much for taking the time to share your wonderful feedback about your recent stay at Holiday Inn Resort Bali Nusa Dua. We are delighted to hear that you had a fantastic experience and that our staff, facilities, and hotel room exceeded your expectations.We appreciate your understanding regarding the beach conditions along Nusa Dua. While it's unfortunate that there were some issues with rubbish in the water and on the beach, we want to assure you that we are committed to doing our part to maintain a clean and beautiful environment. We will continue working with local authorities and communities to address this concern and contribute to the preservation of our natural surroundings.It's fantastic to know that you felt special and spoiled during your stay. Providing exceptional guest experiences is at the heart of what we do, and we are thrilled that we were able to create a memorable and enjoyable stay for you.We look forward to the opportunity of welcoming you back to Holiday Inn Resort Bali Nusa Dua in the future. If there's anything specific you would like us to improve upon or if you have any special requests for your next visit, please don't hesitate to let us know.Thank you once again for choosing to stay with us.Warm regards,

10/10 (非常に良い)

freja

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 7 泊滞在
Holiday Inn Resort Bali Nusa Dua Familyからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Freja,Thank you for rating us.Warm regards,

10/10 (非常に良い)

Logan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We absolutely loved our stay here, it was our honeymoon and they made such a fuss over us, we felt very looked after and special! If we come back to Bali We will be back :)
2024 年 2 月に 6 泊滞在
Holiday Inn Resort Bali Nusa Dua Familyからの返信 (投稿日 : 2024 年 2 月 16 日)
Dear Logan,Thank you so much for taking the time to share your delightful experience at Holiday Inn Resort Bali Nusa Dua. We are thrilled to have been a part of such a special occasion as your honeymoon.It warms our hearts to hear that you felt looked after and special during your stay. Our team is dedicated to creating memorable experiences for our guests, especially during such significant moments in life. We're delighted to know that we were able to make your honeymoon extra special.Should your travels bring you back to Bali, we would be honored to welcome you once again to our resort. Creating lasting memories for our guests is what we strive for, and we would love the opportunity to continue being a part of your future travel adventures.Thank you for choosing Holiday Inn Resort Bali Nusa Dua for your honeymoon, and we look forward to the possibility of hosting you again in the future.Warm regards,

10/10 (非常に良い)

Amin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My husband and I recently had the pleasure of staying at the Holiday Inn, Nusa Dua for 8 nights. From the moment we arrived, we were treated to an exceptional experience that exceeded all expectations. The guest experience at this hotel is truly exceptional. From the warm welcome at check-in to the personalized attention throughout our stay, every moment was marked by genuine care and hospitality. ALL the staff went above and beyond to ensure that every aspect of our visit exceeded expectations. They were always on hand to assist with any inquiries or requests, and their genuine hospitality made us feel valued guests. Their attentiveness, friendliness and exceptional customer service were remarkable. We received exceptional service from: Ryan, Widi at reception and from the Duty manager, Dewa Ayu Satriya. PASAR MARKET CAFE: Eka, Diwik, Tina, Chaba, Arika, Yinta. Krisna – the incredible Chef, and the pastry chef – for their exceptional Indonesian street food, and Erik - the trainee chef, for the Soto ayam, bakso and incredible new sample dishes. Yunita, the Restaurant Manager. Erick, Kartika and Juna who cleaned our rooms impeccably and to the highest standard. The amenities and accommodations were modern and sleek, contributing to a luxurious and comfortable stay. Overall, our experience at the Holiday Inn, Nusa Dua was nothing short of phenomenal, and we look forward to returning for another memorable stay. Highly recommended to anyone seeking an unforgettable hotel
2024 年 2 月に 8 泊滞在
Holiday Inn Resort Bali Nusa Dua Familyからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Amin,Thank you so much for taking the time to share your incredible experience at Holiday Inn Resort Bali Nusa Dua! We are delighted to hear that you and your husband enjoyed an exceptional 8-night stay with us.It warms our hearts to know that from the moment you arrived, you felt the genuine care and hospitality that we strive to provide to all our guests. Your kind words about our team, especially Ryan, Widi, Dewa Ayu Satriya, Eka, Diwik, Tina, Chaba, Arika, Yinta, Krisna, the pastry chef, Erik, Yunita, Erick, Kartika, and Juna, have been shared with them, and they are truly grateful for your recognition.We are thrilled to hear that you enjoyed the culinary delights at PASAR MARKET CAFE, and we'll make sure to pass on your compliments to the chefs and staff mentioned. It's our goal to create memorable dining experiences, and we are pleased to know we succeeded.Your appreciation for our modern and sleek amenities, contributing to a luxurious and comfortable stay, is truly rewarding. We constantly strive to exceed expectations, and it's wonderful to hear that we achieved this during your visit.We genuinely appreciate your recommendation and look forward to welcoming you back for another unforgettable stay at Holiday Inn Resort Bali Nusa Dua. If there's anything specific you would like during your next visit, please feel free to let us know.Warm regards,

8/10 (良い)

Mira

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Friendly staff
The staff is beyond friendly. They know you by name and make all your wish come true. I got a special breakfast every morning and they will make sure you’re happy and satisfied. Great kids Club! Especially Indiana was taken good care of our child and she loved her. Great Pool area, beach and very nice restaurants. They have theme nights almost every night so you don’t necessarily need to leave the resort for dinner. Short drive from Bali Collection and they have shuttle bus taking you there. Definitely recommend this hotel!
2024 年 1 月に 5 泊滞在
Holiday Inn Resort Bali Nusa Dua Familyからの返信 (投稿日 : 2024 年 2 月 16 日)
Dear Mira,Thank you so much for taking the time to share your wonderful experience at Holiday Inn Resort Bali Nusa Dua! We are absolutely thrilled to hear that you enjoyed your stay with us.It warms our hearts to know that our staff's friendliness and personalized service made your holiday truly special. It's fantastic to hear that you felt well taken care of, and we appreciate your kind words about our team's efforts to make all your wishes come true.We are delighted that you and your family enjoyed the special breakfasts and that our team, especially Indiana at the Kids Club, made your child's experience memorable. Our team takes pride in creating a welcoming and enjoyable environment for our younger guests, and it's always rewarding to hear about their positive impact.It's great to know that you took advantage of our fantastic pool area, beautiful beach, and the diverse dining options at our restaurants. We are pleased that you found our theme nights appealing, providing a convenient and enjoyable dining experience right here at the resort.We appreciate your mention of our shuttle service to Bali Collection, making it convenient for you to explore the local area. We aim to provide a well-rounded experience that caters to all our guests' needs, and we are thrilled that we succeeded in creating a memorable stay for you.Thank you for recommending our hotel; it means the world to us. We look forward to welcoming you back to Holiday Inn Resort Bali Nusa Dua for another unforgettable stay.Warm regards,

10/10 (非常に良い)

Jessica

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Vacation with Friends and Family
The room is big and comfortable, the service is great. The breakfast has many variety of food and take delicious too..
2024 年 1 月に 2 泊滞在
Holiday Inn Resort Bali Nusa Dua Familyからの返信 (投稿日 : 2024 年 2 月 6 日)
Dear Jessica,Thank you so much for taking the time to share your wonderful experience at Holiday Inn Resort Bali Nusa Dua! We are delighted to hear that your vacation with friends and family was a memorable one.It warms our hearts to know that you found our rooms spacious and comfortable. We strive to create a relaxing and enjoyable atmosphere for our guests, and it's great to see that reflected in your stay. Our team is dedicated to providing excellent service, and we're thrilled that you felt well taken care of during your time with us.We're especially pleased that you enjoyed our breakfast offerings. With a diverse selection of delicious options, we aim to cater to every palate, and it's rewarding to hear that we succeeded in providing a satisfying start to your day.Your kind words serve as motivation for our team to continue delivering exceptional experiences to all our guests. We appreciate your feedback and hope to have the pleasure of welcoming you and your loved ones back to Holiday Inn Resort Bali Nusa Dua in the future.Thank you once again for choosing to stay with us and for sharing your positive review.Warm regards,

10/10 (非常に良い)

Mark

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice hotel for beach relaxation
2024 年 1 月に 3 泊滞在
Holiday Inn Resort Bali Nusa Dua Familyからの返信 (投稿日 : 2024 年 2 月 6 日)
Dear Mark,Thank you for taking the time to share your positive experience at Holiday Inn Resort Bali Nusa Dua! We are delighted to hear that you enjoyed your stay and found our hotel to be a nice place for beach relaxation.We hope to have the pleasure of welcoming you back to Holiday Inn Resort Bali Nusa Dua in the future. Until then, safe travels and thank you again for choosing to stay with us!Warm regards,

10/10 (非常に良い)

D G

2024 年 2 月に 1 泊滞在
Holiday Inn Resort Bali Nusa Dua Familyからの返信 (投稿日 : 2024 年 2 月 6 日)
Dear D,Thank you for rating us.Warm regards,

10/10 (非常に良い)

Paula

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 12 泊滞在
Holiday Inn Resort Bali Nusa Dua Familyからの返信 (投稿日 : 2024 年 2 月 1 日)
Dear Paula,Thank you for choosing to stay with us and for sharing your positive experience. We look forward to hosting you again for another wonderful holiday.Warm regards,

10/10 (非常に良い)

Mark

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 18 泊滞在
Holiday Inn Resort Bali Nusa Dua Familyからの返信 (投稿日 : 2024 年 2 月 1 日)
Dear Mark,Thank you for choosing to stay with us and for sharing your positive experience. We look forward to hosting you again for another wonderful holiday.Warm regards,

10/10 (非常に良い)

Barry、SEAFORTH

2024 年 1 月に 1 泊滞在
Holiday Inn Resort Bali Nusa Dua Familyからの返信 (投稿日 : 2024 年 3 月 23 日)
Dear Barry,Thank you for rating us.Warm regards,

10/10 (非常に良い)

Aislene

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent
2024 年 1 月に 7 泊滞在
Holiday Inn Resort Bali Nusa Dua Familyからの返信 (投稿日 : 2024 年 2 月 1 日)
Dear Aislene,Thank you so much for taking the time to share your excellent review of Holiday Inn Resort Bali Nusa Dua! We are delighted to hear that you had such a fantastic experience during your stay with us.We look forward to hosting you again for another wonderful holiday.Warm regards,

10/10 (非常に良い)

Manal

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 7 泊滞在
Holiday Inn Resort Bali Nusa Dua Familyからの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Manal,Thank you for rating us.Warm regards,

4/10 (不満)

Vemund

良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
Well, it wasn’t too expensive. The breakfast was really bad.i can’t remember staying at a hotel with worse breakfast. It’s a 3 star hotel. Don’t expect anything more and you will not be disappointed
2024 年 1 月に 2 泊滞在
Holiday Inn Resort Bali Nusa Dua Familyからの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Vemund,Thank you for taking the time to share your feedback with us. We appreciate your honesty and value your input as it helps us identify areas for improvement.We are sorry to hear that your experience with us did not meet your expectations, particularly regarding the breakfast. We sincerely apologize for any inconvenience this may have caused. Please rest assured that we take your comments seriously, and we will address this matter with our team to ensure that the quality of our breakfast service is improved.We understand that expectations vary, and we appreciate your perspective on our hotel being a 3-star establishment. However, we strive to provide a comfortable and enjoyable stay for all our guests, regardless of the star rating. We regret that we fell short in delivering a satisfying breakfast experience for you.We would love the opportunity to make it right. If you could provide us with more details about your stay, such as the specific date and any additional feedback, it would greatly assist us in addressing the issues you encountered.Once again, we apologize for any inconvenience you may have experienced, and we hope to have the chance to welcome you back in the future and provide you with a more enjoyable stay.Warm regards,

10/10 (非常に良い)

James Christopher

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Resort was excellent and staff were very accommodating for all of our needs. Would definitely recommend as a resort for all families staying in Nusa Dua.
2023 年 12 月に 8 泊滞在
Holiday Inn Resort Bali Nusa Dua Familyからの返信 (投稿日 : 2024 年 1 月 22 日)
Dear James,Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you found our resort excellent and that our staff were able to meet all of your needs. Ensuring the comfort and satisfaction of our guests is our top priority, and it's truly rewarding to know that we were successful in providing you with a memorable stay.Your recommendation means a lot to us, especially for families visiting Nusa Dua. We strive to create an atmosphere that caters to the diverse needs of our guests, and we're delighted that your family had a positive experience.We hope to have the pleasure of welcoming you back to our resort in the future. If there's anything specific you loved about your stay or any suggestions you may have for improvement, please feel free to share. We appreciate your feedback and are always looking for ways to enhance the guest experience.Once again, thank you for choosing our resort, and we look forward to serving you and your family again in the future.Best Regards,

10/10 (非常に良い)

reddy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Holiday Inn is definetly a good place to stay especially for kids there is kids pool to have fun,loved the hospitality and the staff were very kind and lovely and service was very good.couple of activities to do around.Definetly recommended this place to stay,and food was also good.Thanks to staff for making our stay memorable.
2023 年 12 月に 6 泊滞在
Holiday Inn Resort Bali Nusa Dua Familyからの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Reddy,Thank you so much for taking the time to share your wonderful experience at Holiday Inn Resort Bali Nusa Dua. We are delighted to hear that you had such a fantastic stay, and it warms our hearts to know that our resort left a lasting impression on you.It's fantastic to hear that our kids' pool added an extra layer of enjoyment for your little ones. We strive to create an environment where families can make cherished memories together, and it sounds like we succeeded in doing so during your stay.Our team takes great pride in delivering exceptional hospitality, and we're thrilled that you found our staff to be kind, lovely, and attentive. We believe that excellent service is a key component of a memorable stay, and we're pleased to hear that you felt well taken care of.We're also glad you enjoyed the various activities available around the resort. Providing a range of options for our guests to explore and enjoy is one of our priorities, and it's rewarding to know that you had a couple of activities to enhance your experience.Your kind words about the food are greatly appreciated. Our culinary team works hard to offer a diverse and delicious menu, and we're delighted that it added to the overall enjoyment of your stay.We sincerely appreciate your recommendation and are grateful for the opportunity to have been a part of making your stay memorable. Should your travels bring you back to Bali, we would be honored to welcome you again for another unforgettable experience.Thank you once more for choosing Holiday Inn Resort Bali Nusa Dua, and we look forward to hosting you again in the future.Warm regards,

10/10 (非常に良い)

Prenilla

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The included breakfast buffet was wonderful with the widest variety/selection.
2023 年 12 月に 6 泊滞在
Holiday Inn Resort Bali Nusa Dua Familyからの返信 (投稿日 : 2023 年 12 月 12 日)
Dear Prenilla,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed the breakfast buffet during your stay at our resort.Our team works hard to provide a wide variety and selection of delicious options to cater to different tastes and preferences, so it's truly rewarding to know that our efforts have made your experience memorable. We believe that a great breakfast sets the tone for the day, and we are delighted that you found our offerings wonderful.Your kind words serve as motivation for our staff to continue delivering exceptional service and maintaining the high standards we strive for. We hope to have the pleasure of welcoming you back to our resort in the future. If there is anything specific you loved about the breakfast buffet that you'd like to highlight, please feel free to share any additional feedback.Once again, thank you for choosing our resort, and we look forward to hosting you again soon!Warm regards

10/10 (非常に良い)

Cristina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Un Hotel a misura d'uomo con un che di famigliare. Pulito e accogliente. I ragazzi che lavorano li (tutti giovani) molto preparati e gentili. Un grazie di vero cuore.. Abbiamo trascorso una vacanza fantastica!
2023 年 11 月に 9 泊滞在
Holiday Inn Resort Bali Nusa Dua Familyからの返信 (投稿日 : 2023 年 11 月 22 日)
We are thrilled to hear that you had a wonderful and memorable stay at our resort. Your kind words and feedback are greatly appreciated, and we are honored to have exceeded your expectations.Our goal at our resort is to provide our guests with a personalized and welcoming experience, and we are proud to have achieved that with your visit. Our team of young and knowledgeable staff members are dedicated to ensuring that every guest feels at home and receives the best possible service during their stay.We take pride in maintaining a clean and inviting environment for our guests, and we are committed to providing exceptional service that meets and exceeds your expectations. We are grateful for your positive review and would like to extend our sincere thanks for choosing our resort for your holiday.We look forward to welcoming you back soon and providing you with another unforgettable experience at our resort.Best regards,

10/10 (非常に良い)

Dale

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Couldn’t have been happier, the staff were exceptional, the breakfast was phenomenal, facilities clean and a joy to use. Rooms clean and well appointed. Everything exceeded our expectations would fully recommend and we will definitely be back again. Thankyou guys xxx
2023 年 11 月に 9 泊滞在
Holiday Inn Resort Bali Nusa Dua Familyからの返信 (投稿日 : 2023 年 11 月 22 日)
Dear Dale,We are thrilled to hear that your recent stay at our resort exceeded your expectations. Your kind words about our staff, breakfast, facilities, and cleanliness are greatly appreciated. We take pride in providing exceptional service and strive to make every guest's experience memorable. We are delighted to hear that you would fully recommend our resort to others and that you plan to return in the future. Your satisfaction is our top priority, and we will continue to work hard to ensure that every guest has a wonderful and unforgettable stay with us. Thank you for choosing our resort, and we look forward to welcoming you back soon. Best regards,

6/10 (普通)

Jodie

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very disappointed with food inconsistency and variety especially when ordering for dietary requirements. A few meals were very slow in being delivered staff were hugely apologetic but after the 2nd time it was a bit much. Staff advised new menu coming in December
2023 年 11 月に 7 泊滞在
Holiday Inn Resort Bali Nusa Dua Familyからの返信 (投稿日 : 2023 年 11 月 22 日)
Dear Jodie,We are sorry to hear that your recent stay at our resort did not meet your expectations, particularly with regards to the food inconsistency and variety, especially for dietary requirements. We understand the frustration and inconvenience this may have caused you, and we apologize for any inconvenience this may have caused.We would like to assure you that we are currently addressing this issue and have implemented some changes to our menu to provide a wider variety of options for guests with dietary restrictions. Our new menu, which will be introduced in December, will feature more options for vegan, vegetarian, and gluten-free diets.Regarding the slow delivery of meals, we apologize for the inconvenience this may have caused you. Our staff has advised us of this issue, and we are currently investigating the matter to determine the root cause and implement corrective measures. We assure you that we take the timeliness and quality of our food service very seriously, and we will do everything in our power to ensure that this does not happen again.We value your feedback and suggestions, and we are committed to continuously improving our services to meet and exceed your expectations. If you have any further concerns or suggestions, please do not hesitate to contact us directly.Once again, we apologize for any inconvenience this may have caused you, and we hope to have the opportunity to welcome you back to our resort soon.Best regards,

10/10 (非常に良い)

shadat

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff were excellent and location was great. Breakfast was very good.
2023 年 11 月に 4 泊滞在
Holiday Inn Resort Bali Nusa Dua Familyからの返信 (投稿日 : 2023 年 11 月 22 日)
Dear Shadat,We are thrilled to hear that you had an exceptional experience during your stay at our resort. Your kind words about our staff, location, and breakfast are greatly appreciated.Our team takes pride in providing exceptional service to each and every guest, and we are delighted to hear that our efforts did not go unnoticed. Our prime location, surrounded by breathtaking scenery, is a true gem, and we are proud to offer our guests a serene and peaceful atmosphere.We are committed to ensuring that our guests have a memorable and enjoyable experience, and the quality of our breakfast is a testament to that commitment. We take great care in sourcing fresh and local ingredients to create delicious and healthy breakfast options that will energize you for the day ahead.Once again, thank you for choosing our resort and for sharing your positive feedback. We look forward to welcoming you back soon!Best regards,

6/10 (普通)

maria

良かった点 : 清潔度、スタッフとサービス、客室の快適度
På godt pg vondt
Maren I basengbaren var ikke bra men frokost var bra. Det var tiltiders altfor Mye god hjelp ( folk liksom ikke Fred) for mange andante? Pass ohså på prisene i happy hour. Det var litt lureri når skatten og ser ice charge kommer på toppen. Veldig barnevennlig så hold deg vekke hvis di ikke trivdes med barnegråt. Location var fantastisk og det var ikke så mange folk i november. Gode senger myk sengetøy
2023 年 11 月に 2 泊滞在
Holiday Inn Resort Bali Nusa Dua Familyからの返信 (投稿日 : 2023 年 11 月 10 日)
Dear Maria,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed our breakfast and comfortable beds. However, we are sorry to hear that the pool bar did not meet your expectations and that you found the pricing during happy hour to be misleading. We take your feedback seriously and will work to improve in these areas. As for the number of guests, we do attract families, but we also have designated adult areas for those looking for a more serene experience. We hope to have the opportunity to welcome you back in the future. Thank you again for your valuable feedback.Warm regards,

10/10 (非常に良い)

Stefan

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Das Holiday Inn Resort Bali Nusa Dua, ist ein großes Hotel mit einer schönen Lage direkt am Strand. Das Hotel ist sauber und gepflegt, und das Personal ist sehr freundlich und hilfsbereit. Das Hotel ist modern und komfortabel eingerichtet. Die Zimmer sind geräumig und sauber. Das Hotel bietet ein gutes Preis-Leistungs-Verhältnis. Die Zimmer sind sauber und komfortabel, und das Hotel bietet eine Reihe von Annehmlichkeiten, die den Aufenthalt angenehm machen. Das Hotel verfügt über eine Reihe von Annehmlichkeiten und Aktivitäten für alle Altersgruppen, darunter vier Außenpools, ein Kinderbecken, ein Fitnesscenter, ein Wellnessbereich und ein Restaurant. Das Restaurant des Hotels serviert eine Auswahl an internationalen und einheimischen Gerichten. Die Bar bietet eine große Auswahl an Cocktails, Weinen und Spirituosen. Die Zimmer des Hotels sind geräumig und komfortabel. Sie verfügen über ein Doppelbett, einen Flachbildfernseher, einen Safe und ein Bad mit Badewanne oder Dusche. Sauberkeit: Das Hotel ist sehr sauber. Die Zimmer werden täglich gereinigt und die öffentlichen Bereiche werden regelmäßig gepflegt. Das Personal ist super super freundlich und hilfsbereit. Sie sind stets bemüht, den Gästen einen angenehmen Aufenthalt zu ermöglichen. Besondere Erwähnung: Das Personal ist wirklich super super freundlich und hilfsbereit. Sie haben uns während unseres Aufenthalts immer mit einem Lächeln begrüßt und uns bei allem, was wir brauchten, geholfen.
Holiday Inn Resort Bali Nusa Dua Familyからの返信 (投稿日 : 2023 年 11 月 10 日)
Dear Stefan,Thank you very much for taking the time to review your recent stay at the Holiday Inn Resort Bali Nusa Dua. We are delighted to hear that you enjoyed our beautiful location right on the beach, clean and well-maintained facilities, and friendly and helpful staff. We appreciate your positive feedback on our spacious and comfortable rooms and the range of amenities and activities we offer. It is great to hear that you had a pleasant dining experience at our restaurant and enjoyed the selection of cocktails, wines, and spirits at our bar. Your compliments on our cleanliness and the excellent service provided by our staff are much appreciated. It is always our goal to ensure that our guests have a wonderful stay with us and we are thrilled to hear that our staff made a memorable impression on you.Thank you once again for choosing to stay with us and we look forward to welcoming you back in the near future.Warm regards,

10/10 (非常に良い)

Anita

良かった点 : 清潔度、設備とサービス
Great
2023 年 10 月に 6 泊滞在
Holiday Inn Resort Bali Nusa Dua Familyからの返信 (投稿日 : 2023 年 11 月 10 日)
Dear Anita,Thank you for taking the time to leave us a great resort review. We're glad to hear that you had a pleasant and enjoyable stay with us. Our mission is to provide our guests with an exceptional experience from start to finish, and we're delighted to know that we succeeded.We work hard to exceed our guests' expectations, and your kind words are truly appreciated. We hope you will choose to stay with us again the next time you're in the area.Thank you once again for choosing our resort for your stay. It has been an absolute pleasure to serve you.Best Regards,

10/10 (非常に良い)

Lynn

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Absolutely awesome stay
2023 年 10 月に 4 泊滞在
Holiday Inn Resort Bali Nusa Dua Familyからの返信 (投稿日 : 2023 年 11 月 10 日)
Dear Lynn,Thank you so much for sharing such a wonderful review of your recent stay with us. We are thrilled to hear that your stay at our hotel was absolutely awesome and that you had a great time with us.It is always our top priority to ensure that our guests feel welcomed, comfortable, and satisfied with their overall experience. We are delighted to have met and exceeded your expectations during your stay and are grateful for your generous compliments.Our team takes great pride in their exceptional hospitality and the quality of our accommodations and amenities. We appreciate your recognition of our efforts and are thrilled that you left with happy memories.We hope you will choose to stay with us again in the future and we will work hard to provide you with another amazing experience.Thank you again for your lovely review. Warm regards,

6/10 (普通)

Vimal

良かった点 : 施設のコンディションと設備
Nice place
2023 年 10 月に 7 泊滞在
Holiday Inn Resort Bali Nusa Dua Familyからの返信 (投稿日 : 2023 年 11 月 10 日)
Dear Vimal,Thank you very much for taking the time to share your experience at our hotel. We are delighted to hear that you had a nice stay with us. We take great pride in providing exceptional service and amenities to our guests, and your feedback serves as a motivating factor for us to continue working hard in maintaining the high standards we have set for ourselves.Thank you again for your kind words. It would be an honor to welcome you back for another wonderful stay in the future.Best regards,