We needed some clarification about the parking permit and we weren’t sure if bracelets were waterproof after checking in. We didn’t know to pack our own toilet paper and paper towels but we LOVED this condo. It truly is very nice, very convenient, very beautiful once inside the room. The thermostats worked well. Washer and dryer were great. Hallways are air conditioned, too. Work is being done on the property so at times there was noise on the balcony (welding, sawing, drills) but this is obviously temporary. We had a few ants upon arrival but Vicky was so prompt to help us by providing spray. The water pressure was sometimes very low and was unpredictable-we weren’t sure why? The water dispenser inside the refrigerator didn’t work. There were no pans/glass cookware for the oven so we purchased foil to use. we felt secure and overall very comfortable here. It is hard to beat this place for the money! Would definitely recommend.