I booked through Expedia and was charged through Expedia and the hotel for the two nights I stayed there. So far neither has refunded my money. One of them needs to give me a refund!
Kim
2024 年 4 月に 2 泊滞在
2/10 (非常に不満)
Loida、Clifton
家族旅行
2024 年 5 月 15 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Location is the only selling point for this property for its right beside the entrance to the park.
Cleanliness- the bathroom is the most used area of the room but the tissue holder appears to have been not dusted. There was still a used plastic straw inside one of the drawers.
There were 2 fire alarms less than 12 hours apart. The first time alarm was silenced by staff , firefighters haven’t arrived yet. We were informed it was false alarm by other guests. No official announcement from staff while we were down the lobby. The second time, early in the morning at least the staff made an announcement.