It was excellent for the solo traveler. I don’t believe it would work for someone in a wheelchair, or with other type of limited mobility. And if you aren’t strong enough to climb up a few little steps on the small ladder to get to a top bunk, you should let them know that when you make a reservation. I stayed in the top bunk this time, and it was super easy to get in and out, but I can see how it might be daunting for somebody else.