Dear Mr Kyoko,Thank you for sharing your positive experiences during your stay with us. We are delighted to hear that you enjoyed the unique opportunity to swim in our 100-meter pool and that you found it challenging yet rewarding. We are glad you had the chance to enjoy it without much crowding.It's also wonderful to know that you found our breakfast offerings varied and delicious. We strive to provide a wide selection of tasty options to cater to all our guests' preferences, and we are thrilled that you appreciated it.We hope to have the pleasure of welcoming you back again soon for another enjoyable stay
8/10 (良い)
makoto
家族旅行
2023 年 8 月 18 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Here is close to the religion place like a church. So, some praying starts sounding from early morning.
In addition there are some mosquito flying anywhere. Thus you need to have some repellent for comfortable stay.
makoto
2023 年 8 月に 2 泊滞在
10/10 (非常に良い)
Tsutomu
2023 年 3 月 22 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Tsutomu
2023 年 3 月に 1 泊滞在
8/10 (良い)
Toru
カップルで旅行
2023 年 2 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
very nice and exotic hotel, specially out door bathroom but already need renovation ,relaxing holiday with delicious food.
Toru
2023 年 2 月に 3 泊滞在
Sakilaからの返信 (投稿日 : 2023 年 2 月 26 日)
Dear Toru,Greetings from Jetwing Lagoon ! Thank you for staying with us and taking your precious time sharing your valued feedback. We are pleased to learn that overall you had a enjoyable stay at the hotel. we look forward to the pleasure of welcoming you back at the hotel in the not too distant future. Thanking you
8/10 (良い)
宿泊されたお客様
2020 年 1 月 5 日
宿泊されたお客様
2019 年 12 月に 2 泊滞在
Tharanga Balasuriyaからの返信 (投稿日 : 2020 年 1 月 8 日)
Dear Guest,
Warmest Greetings from Jetwing Lagoon !
Thank you for staying with us and taking your time sharing your feedback with us.
We look forward to the pleasure of welcoming you back at the resort not too distant future.
Best Regards,
Ayubowan ! ( May you live long !)
Tharanga Balasuriya
Front Office Manager
Jetwing Lagoon
Dear Guest,
Warmest Greetings from Jetwing Lagoon !
Thank you for staying with us and taking your time sharing your experience at the resort. We are so thrilled to learn that you had a enjoyable stay with us and our team took good care of you.
We look forward to the pleasure of welcoming you back at the resort in the very near future.
Best Regards,
Ayubowan ! ( May you live long )
Tharanga Balasuriya
Front Office Manager
Jetwing Lagoon
Dear Aki,
Warmest Greetings from Jetwing Lagoon !
Thank you for staying with us and we are so pleased to learn that we could exceed your expectation in every aspects of your stay with us.
We look forward to the pleasure of welcoming you back at the resort in the very near future.
Best Regards,
Ayubowan ! ( May you live long !)
Tharanga Balasuriya
Front Office Manager
Jetwing Lagoon
Dear Shuji,
Greetings from Jetwing Lagoon !
Thank you for taking your time sharing your valued feedback with us.
It is rewarding to receive our guests feedback as it is through comments such as yours that we are able to monitor and refine our operation to exceed our guest’s expectations.
We look forward to the pleasure of welcoming you back at the resort not too distant future.
Best Regards,
Ayubowan ( May you live long ! )
Tharanga Balasuriya
Front Office Manager
Jetwing Lagoon
10/10 (非常に良い)
宿泊されたお客様
2019 年 12 月 5 日
宿泊されたお客様
2019 年 11 月に 2 泊滞在
Tharanga Balasuriya からの返信 (投稿日 : 2019 年 12 月 6 日)
Dear Guest,
Warmest Greetings from Jetwing Lagoon!
Thank you for staying with us and sharing your experience at the resort.
We are pleased to learn that we could meet every aspect of your stay with us.
While we thank you for staying with us. We look forward to welcoming you back at the resort.
Best Regards
Ayubowan! (May you live long)
Tharanga Balasuriya
Front Office Manager
Jetwing Lagoon
Dear Hada,
Warmest Greetings from Jetwing Lagoon!
Thank you for staying with us and sharing your experience at the resort.
We are so pleased learn that you had an enjoyable stay with us and perticularly like the architecture of late Mr. Geffory Bawa at the resort.
Once again thank you for making your third visit to us and we look forward to welcoming you back not too distance future.
Best Regards
Ayubowan! (May you live long)
Tharanga Balasuriya
Front Office Manager
Jetwing Lagoon
Dear Windy,
Warmest Greetings from Jetwing Lagoon!
Thank you for taking your time sharing your recent experience at the resort.
It is rewarding to receive feedback such as yours so that we will be able to monitor and improve our guest experience at the resort.
While we thank you once again for your time, we look forward to welcoming you back at the resort not too distant future.
Best Regards
Ayubowan! (May you live long)
Tharanga Balasuriya
Front Office Manager
Jetwing Lagoon
Dear Guest,
Warmest Greetings from Jetwing Lagoon !
Thank you for taking your time sharing your recent experience at the resort. We are pleased to learn that overall you had an enjoyable time with us.
We look forward to the pleasure of welcoming you back to the resort not too distant future.
Best Regards,
Ayubowan ! ( May you live long !)
Tharanga Balasuriya
Front Office Manager
Jetwing Lagoon
Dear Guest,
Warmest Greetings from Jetwing Lagoon !
Thank you for staying with us and sharing your recent experience at the resort. We are so trilled to learn that we could meet every aspect of your stay with us.
We look forward to the pleasure of welcoming you back to the resort not too distant future.
Best Regards,
Ayubowan ! ( May you live long !)
Tharanga Balasuriya
Front Office Manager
Jetwing Lagoon
8/10 (良い)
宿泊されたお客様
2019 年 9 月 29 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
お湯が出なかったのが残念です。
宿泊されたお客様
2019 年 9 月に 1 泊滞在
Tharanga Balasuriya からの返信 (投稿日 : 2019 年 10 月 2 日)
Dear Guest,
Warmest Greetings From Jetwing Lagoon!
Thank you for taking your precious time sharing your recent experience at the resort. We are pleased to learn that overall you had an enjoyable stay and sorry to hear about the challenges encountered with regards to the hot water supply in the room.
We hope this individual incident will not mar your overall impression about the resort and we look forward to welcoming you back at the near future to the resort.
Best Regards,
Ayubowan! (May you live long)
Tharanga Balasuriya
Front Office Manager
Jetwing Lagoon
Dear Guest,
Warmest Greetings from Jetwing Lagoon!
Thank you for staying with us and sharing your feedback about your experience at the resort. We are so pleased to learn that overall you had an enjoyable time at the resort.
We look forward to the pleasure of welcoming you back to the resort not too distant future.
Best Regards,
Ayubowan! (May you live long )
Tharanga Balasuriya
Front Office Manager
Jetwing Lagoon
Dear Makoto,
Warmest Greetings from Jetwing Lagoon!
Thank you for taking your precious time sharing your recent experience at the resort. We are so pleased to hear that overall you had an enjoyable stay particularly the Legendary Geoffery Bawa architecture at the resort and our team took good care of you.
We look forward to the pleasure of welcoming you back to the resort not too distant future.
Best Regards,
Tharanga Balasuriya
Front Office Manager
Jetwing Lagoon
Dear Moriya,
Warmest Greetings from Jetwing Lagoon !
Firstly we thank you for staying with us and sharing your experience at the resort.
We are delighted to learn that you had an enjoyable time and our team looked after you well during your stay.
We are also pleased to learn that your particularly like the unique Geoffrey Bawa architecture at the resort , specially the guest rooms with semi outdoor bathroom concept and the 100 meter pool.
Once again thank you for staying with us and we look forward to welcoming you back to the resort for yet another memorable and relaxing stay not too distant future.
Best Regards ,
Ayubowan ! ( May you live long ! )
Tharanga Balasuriya
Front Office Manager
Jetwing Lagoon
Dear Guest,
Warmest Greetings from Jetwing Lagoon !
Thank you for taking your valued time sharing your feedback with us.
It is rewarding to receive our guests feedback as it is through comments such as yours that we are able to monitor and refine our operation to exceed our guest’s expectations.
We look forward to welcoming you back to the resort not too distant future.
Best Regards,
Tharanga Balasuriya
Front Office Manager
Jetwing Lagoon
6/10 (普通)
宿泊されたお客様
出張
2019 年 5 月 7 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
シーツ、タオルを毎日替えて欲しかった
宿泊されたお客様
2019 年 4 月に 6 泊滞在
Tharanga Balasuriya からの返信 (投稿日 : 2019 年 5 月 9 日)
Dear Guest,
Warmest Greetings from Jetwing Lagoon!
Thank you for taking your precious time sharing recent experience at the resort.
While we take every possible efforts as a part of our sustainability practices, we do change the bedding and towels every other day unless requested by our valued guests. Notification can be also find in our every guest rooms to contact us if any guest wishes to change the bedding and towels as per their preferences.
Once again thank you for your feedback, as comments such as yours help us to monitor and enhance our guest experiences at the resort.
We hope overall you had a enjoyable stay with us and we look forward to welcoming you back to the resort not too distant future
Best Regards
Tharanga Balasuriya
Front Office Manager
Jetwing Lagoon
10/10 (非常に良い)
宿泊されたお客様
2019 年 5 月 1 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
宿泊されたお客様
2019 年 4 月に 1 泊滞在
Tharanga Balasuriya からの返信 (投稿日 : 2019 年 5 月 2 日)
Dear Guest,
Warmest Greetings from Jetwing Lagoon!
Thank you for taking your precious time and sharing your valued feedback with us.
We are so pleased to learn that we could meet every aspect of your stay with us.
We look forward to welcoming you back to the resort not too distant future.
Best Regards
Tharanga Balasuriya
Front Office Manager
Jetwing Lagoon
Dear Guest,
Warmest Greetings from Jetwing Lagoon !
Thank you for taking your precious time sharing your wonderful feedback with us. We are so pleased to learn that you did enjoy every aspects of your stay with us.
We look forward to welcoming you back to the resort not too distant future.
Best Regards,
Tharanga Balasuriya
Front Office Manager
Jetwing Lagoon
Dear Guest,
Thank you for taking your precious time sharing your valued feedback with us. We are so pleased to hear that you enjoyed your stay with us and particularly liked the Geoffrey Bawa architecture at the resort as well as our 100 meter pool.
We look forward to welcoming you back to the resort not too distance future.
Best Regards,
Tharanga Balasuriya
Front Office Manager
Dear Guest,
Greetings from Jetwing Lagoon !
Thank you for taking your time sharing your valued feedback with us. We are so pleased to hear that overall you had a enjoyable stay and particularly liked our 100 meter pool.
It is rewarding to receive our guests feedback as it is through comments such as yours that we are able to monitor and refine our operation to exceed our guest’s expectations.
We do regularly conduct fogging sessions at the resort to control the insects such as mosquitoes to ensure the maximum safety and comfort of our guest at all times and we are sorry to hear about the challenges you faced during your stay.
We look forward to welcoming you back to the resort not too distant future.
Best Regards,
Tharanga Balasuriya
Front Office Manager
Jetwing Lagoon
Dear Guest,
Thank you for taking your time sharing your valued feedback with us.
We look forward to welcoming you back to the resort not too distant future.
If we can be of any further assistance, please do not hesitate to contact us. We are more than happy to assist you.
Best Regards,
Tharanga Balasuriya
Front Office Manager
Jetwing Lagoon
Dear Guest,
Thank you for taking your time sharing such a wonderful and detailed feedback with us.
We are pleased to hear you had a enjoyable stay with us.
We look forward to welcoming you back to the resort not too distant future.
Best Regards,
Tharanga Balasuriya
Front Office Manager
Jetwing Lagoon
Dear Guest,
Greetings from Jetwing Lagoon !
Thank you for your valued feedback and we are so pleased to hear that you enjoyed your stay with us.
We look forward to welcoming you back to the resort not too distant future.
Best Regards,
Tharanga Balasuriya
Front Office Manager
Jetwing Lagoon
Dear Guest,
Greetings from Jetwing Lagoon !
Thank you for your feedback on your recent stay with us. We are delighted to hear that you had an enjoyable stay with us.
We look forward to welcoming you to the resort not too distant future.
Best Regards,
Dear Guest,
Greetings from Jetwing Lagoon !
Thank you for your feedback on your recent stay with us. We are delighted to hear that you enjoyed your time with us.
Though our beach pool was available for you to enjoy during your stay, we apologize for any inconvenience caused due to the unforeseen temporarily closure of the lobby pool during your stay.
We are happy to confirm that the Lobby pool will be back in operation from 16th August 2018.
We look forward to welcoming you back to the resort not too distant future
Dear Guest,
Thank you for feedback on your recent stay with us. We are delighted to hear that you enjoyed your time with us.
We do apologize for any inconvenience caused due to the unforeseen temporarily closure of our lobby pool during your stay. We hope you enjoyed our beach pool instead.
We look forward to welcoming you back to the resort not too distant future.
Dear Akohulk, Thank you for your feedback on your recent stay with us. I am sorry to hear that you did not have an enjoyable stay. Our aim is to exceed our guests expectations and I am sorry that on this occasion we have failed to do so. We will certainly look at how we can improve this for the future. If I can be of any assistance in the future please do not hesitate to contact us. Best Regards,
Dear Nick , Thank you for your feedback on your recent stay with us. I am pleased to hear that overall you had an enjoyable stay with us but sorry to hear that you found it noisy due to the occasional airplane routes closer to the resort . We look forward to welcoming you back to the resort not too distant future.
Dear Kenji,
Thank you for your feedback on your recent stay with us. We are pleased to hear that overall you had an enjoyable stay with us. We look forward to welcoming you back to the resort not too distant future.
10/10 (非常に良い)
MIKI
2018 年 5 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
MIKI
Tharanga Balasuriya からの返信 (投稿日 : 2018 年 6 月 19 日)
Dear Miki , Thank you for your positive feedback on your recent stay with us. We look forward to welcoming you back to the resort not too distant future.
10/10 (非常に良い)
宿泊されたお客様
2018 年 1 月 7 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Cosy room. Friendly staff. Beautiful lagoon. I feel perfectly peace and will be back in my next sli Lanka stay.
Dear Guest,
Thank you for taking time to share your experience. We appreciate all of your comments and do hope to have the pleasure of welcoming you back in the near future.