Palacina is lovely. Staff goes above & beyond to make sure your experience is confortable. Manager Andrea customer service is outstanding, solving an issue I had on my very 1st night with them, She made sure I was happy & confortable. All reception staff is friendly as well as the kitchen. I enjoyed my Breakfast and my lovely last dinner at the property with them. Rooms are peaceful, spacious & well decorated. Location is great too. Indoor pool is lush. Thank you team, I will be gladly coming back. Much Love. Denise & Olivia
Denise
2024 年 2 月に 2 泊滞在
10/10 (非常に良い)
James
2024 年 2 月 18 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
James
2024 年 1 月に 2 泊滞在
10/10 (非常に良い)
Justin
カップルで旅行
2024 年 1 月 23 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful property and rooms
Justin
2024 年 1 月に 1 泊滞在
10/10 (非常に良い)
Lindsey
2023 年 11 月 15 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was kind and helpful at all times. Check in and check out was easy, and a quick walk to Mama Oliech. Would definitely return!
Lindsey
10/10 (非常に良い)
Joanna
2023 年 11 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Beautiful place to stay.
Beautiful place to stay in Nairobi. We only had one night here but we wished it was much longer. Great facilities. Lovely team. Beautiful room. Recommended.
Joanna
2023 年 11 月に 1 泊滞在
10/10 (非常に良い)
Rakesh、Dobbs Ferry
出張
2023 年 10 月 16 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful place. Great rooms. Nice gardens. Wonderful staff and service.
The WiFi however was choppy and frequently went out, totally unacceptable for 2023. And the restaurant menu needs more vegan and vegetarians options.
Rakesh
2023 年 10 月に 1 泊滞在
10/10 (非常に良い)
Rakesh、Dobbs Ferry
出張
2023 年 10 月 16 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful tranquil hotel with a lovely garden and wonderful service. The staff are exceptional. And my upgraded room was spacious, super comfortable and clean — loved it.
For long stays the menu can get limited, would encourage them to add more vegetarian/vegan items. And the WiFi while fast was spotty — often cutting out.