屋内プール、2 つの屋外プール

バミューダ サンズ オン ザ ボードウォークの口コミ

2 out of 5

口コミ

5.4
評価 10 - 1321 件の口コミ中 244 件が非常に良い" "
評価 8 - 1321 件の口コミ中 208 件が良い" "
評価 6 - 1321 件の口コミ中 206 件が普通" "
評価 4 - 1321 件の口コミ中 199 件が不満" "
評価 2 - 1321 件の口コミ中 464 件が非常に不満" "

5.2/10

清潔度

5.8/10

スタッフとサービス

5.4/10

設備とサービス

4.8/10

施設のコンディションと設備

5.2/10

環境への配慮

口コミ

10/10 (非常に良い)

Joe

小さなお子様連れの家族旅行, グループ旅行
良かった点 : 清潔度、施設のコンディションと設備
I was happy with the stay. Hotel was right on the beach, parking was included, and didn't need to move the car to go to the beach
2024 年 5 月に 2 泊滞在

6/10 (普通)

Taylor

良かった点 : スタッフとサービス、施設のコンディションと設備
気になった点 : 清潔度
It was good for the money
2024 年 5 月に 1 泊滞在

4/10 (不満)

Keli

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The location of the hotel was perfect but that’s about the only good thing I had to say some of the hotel staff as a matter of fact, was downright rude, and the room itself was pretty clean, but the hallway and the property was a little dirty in some areas overall, I would not recommend a hotel to anyone as even the pole area the pole that you used to get down into the pool was completely disconnected and it just wasn’t the most cleanest facility that I have visited to say the least and closing, I will not be revisiting said facility
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Tyliyah

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 3 泊滞在

2/10 (非常に不満)

KristaAnn

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Place should be shut down Absolutely disgusting and shameful I endured medical treatment Gross and is in violation of health codes Illegal drug activity and prostitution which management and police don’t care about Bed bugs . Fleas all kinds of drugs smells and prostitution and when you ask a police officer about it he says “Welcome to Bermuda Sands” Be smart read the reviews because they are very true And the sad thing is no manager or police help “Stay Away “!!!!!!!!!!!
2024 年 5 月に 7 泊滞在

4/10 (不満)

Dominique

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
I had to switch rooms on the first night do to bedbugs which attacked my 5 daughter badly.
2024 年 5 月に 2 泊滞在

6/10 (普通)

John

家族旅行
気になった点 : 清潔度、設備とサービス
So, our room was usable, it wasn't "spotless" but I've seen worse. Definitely out dated. Pools are kinda grungy but kids used them, hot tub was broken. Mattresses were HORRIBLE. As a cheap stay, you get what you pay for so it is what it is.
2024 年 5 月に 2 泊滞在

6/10 (普通)

Tim

気になった点 : 施設のコンディションと設備
.
2024 年 4 月に 1 泊滞在

8/10 (良い)

Merry

ペット同伴の旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was clean and updated and perfect for me and my dog. Staff was friendly. Left Google review too.
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

KIET

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I like this hotel . This is my 3rd time stay in Bermuda Sands.
2024 年 4 月に 5 泊滞在

2/10 (非常に不満)

Britany

Expedia customer service caused such a problem for our trip after THEY MADE MISTAKES on our booking. I wouldn’t recommend anyone to use them because the customer service is HORRIBLE
2024 年 4 月に 2 泊滞在

8/10 (良い)

Aaron

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Good price room was acceptable and has beach front balcony
2024 年 4 月に 3 泊滞在

6/10 (普通)

Javarre

良かった点 : スタッフとサービス
It had mold
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Joseph

良かった点 : 清潔度、施設のコンディションと設備
2024 年 4 月に 1 泊滞在

8/10 (良い)

Kiana

家族旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス
I got the pleasure of staying on the little building off to the side away from the main hotel. It was very peaceful considering it was away from the others who were booked at the main hotel to the left. It was almost like renting a little house on the beach! I have booked much more expensive hotels that were in a lot less worse condition regarding cleanliness and upkeep—I was pleasantly surprised to find everything clean, and best of all—NO roaches or bedbugs!! I did not like that parking at the actual building was EXTREMELY limited and that most individuals had to park in the 3 additional parking lots across the street. I didn’t like NOT having my vehicle close by due to safety reasons but I understand that cannot exactly be helped. I also did not like my slightly rude experience with a staff member that kind of put me off in the beginning—I have an hearing condition on top of social anxiety so could not precisely hear where the male receptionist said my room was. After searching twice, I decided to go back in and ask again where it was and I was met with an irritated tone that it was over in the other building which made me feel ashamed for even asking honestly. I understand staff are stressed due to being so busy so I just brushed it off. Despite that, I will definitely be booking here again—couldn’t ask for a better place, and the location was perfect!
2024 年 4 月に 2 泊滞在

8/10 (良い)

Mekenna

家族旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス
The two lady’s at the front desk are rude as hell. Mostly the older white lady and the other girl with the accent is her little back up. Other than that, the room was pretty clean and stay was good! The area isn’t the best, lots of crime/cop chases and fight broke out. Convenient to lots of restaraunts and stores. My only issue was the ladies up front. And that when I booked it, I booked oceanfront and somehow it got changed to “city view”. But honestly the side view is a better view of the ocean because of all the trees they have in the back, so that worked out to my favor. Overall- probably won’t be back. Simply because of service and area. Good hotel for the price though.
2024 年 4 月に 3 泊滞在

8/10 (良い)

Ronald

ペット同伴の旅行, カップルで旅行
良かった点 : 清潔度、設備とサービス
The location was excellent and The beds felt like new mattresses . Trouble getting ice. The door was locked so couldn't get ice 1 time. Great price .

6/10 (普通)

Kathileen

2024 年 3 月に 5 泊滞在

2/10 (非常に不満)

Tab

2024 年 3 月に 2 泊滞在

2/10 (非常に不満)

Gary

カップルで旅行
気になった点 : 設備とサービス
Didn’t like I had to pay $75 more then Expedia quoted me. Was suppose to be ocean view room and there was no view!! Lady at checkout was rude when I questioned why I had to pay more and showed her my confirmation from Expedia. She didn’t care and said y’all was a third party!! Never again will I book with y’all!
2024 年 3 月に 2 泊滞在

10/10 (非常に良い)

Sandra

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great property will be returning.
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Allisa

良かった点 : 施設のコンディションと設備
2024 年 3 月に 2 泊滞在

2/10 (非常に不満)

Heather

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very dirty, hair all over the bathroom tub and toilet, dirt and food on the floor, cigarette ashes by the night stands. Blankets looked dirty and old. There was no toilet paper stocked had to ask for some and got attitude from front desk.

4/10 (不満)

Teresa

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location on boardwalk near pier. Good parking. Great restaurant. Beautiful view. BUT.... Common area carpets dirty even dried puke not cleaned up entire weekend. Lots of garbage in parking lots not picked up. Lazy river bottom moldy and dirty. Dirty carpet in room and common areas. Elevator had no inspection info. Elevator had dirty walls and floor. Sticky doors and light switches in room and common area. Sink old and service cracked. Jet tub broken with dirty jets. Furniture cheap w vinyl peeling off particle board. Heavily stained mattress. Phone not working. No replacement towels in whole hotel. No room cleaning. Damaged sheets. No hangers. No coffee and condiments. No cream rinse. No lotion.
2024 年 3 月に 2 泊滞在

8/10 (良い)

stacia

ペット同伴の旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Kids loved the pool. I loved the beach. Eazy access.
2024 年 3 月に 3 泊滞在

10/10 (非常に良い)

Major

良かった点 : スタッフとサービス
Hall ways dirty, elevator inconveniences
2024 年 3 月に 3 泊滞在

6/10 (普通)

Tammy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
Indoor pool and hot tub needs a lot of work. Indoor pool was very cold. Outdoor lazy river was nice. Liked my room but don’t think they are cleaned very good. There was dried ketchup on the desk and something sticky on the balcony handrail.
2024 年 3 月に 3 泊滞在

2/10 (非常に不満)

Khris

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在

8/10 (良い)

Angie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Needed clean towels for Saturday but other than that it was good. We really enjoyed our time there.
2024 年 3 月に 2 泊滞在

10/10 (非常に良い)

Christina

2024 年 3 月に 3 泊滞在

10/10 (非常に良い)

Liz

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
This hotel was clean. It had nice new tile on the bathroom floor. It had a nice clean table tucked in the corner. We were able to pull it out near the bed, to play cards, as there was only one chair. The wall lamp was on the opposite side of the bed. Something had damaged the mirror and dresser. The TV and heat worked. There is nowhere to hang your coat or clothes, no plastic cups, no toilet paper roll holder. They did have shampoo and soap, bath towels and wash cloth, no hand towel. The water was hot in the shower. All in all, it's a small room, with some oddities, but fine for place to stay. The pool water looked a funny color, but it may be from people bringing in sand and dirt from the beach? It is located right at the southern end of the paved boardwalk, nice walk.
2024 年 3 月に 1 泊滞在

6/10 (普通)

Angelica

小さなお子様連れの家族旅行
We booked two rooms and overall it wasnt a terrible experience, but it wasnt 5 stars either. Some pros, the ocean view was nice and the jet tubs were also an added bonus. The room's were spacious and not too small, and the ac works great. Now some negatives. One of our rooms had a terrible smell when you first walked in, and there was broken glass in the sink, along with no toilet paper. Our second room the smoke detector was beeping for low battery and when we reported it the staff stated "just take it down". Plus the hot water didn't work in the room. There was two parking lots, one was small but nice and quiet, the other which was overflow on the other side of the hotel had three drug deals plus a fight happen in the small night. It is one of those, you get what you pay for hotels.
2024 年 3 月に 2 泊滞在

10/10 (非常に良い)

Delana、Middlesex

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
They people was great and it didn’t cost me a lot to Bring my dog
2024 年 3 月に 2 泊滞在
GENERAL MANAGERからの返信 (投稿日 : 2024 年 3 月 7 日)
THANKS FOR STAYING WITH US

2/10 (非常に不満)

Brenda

カップルで旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
First off, every elevator that we used was shaky and felt like it was not properly secure in the shaft. This causes to resort to using the staircase. Every step seem to be a different dimension and it was hard just to walk up and down the stairs. You also have to duck when you get to the end of the stairs because the ceiling is much lower at the base of the stairs for some reason. Our room, 528, the door key had to be tapped about eight times every time in order to unlock the door. Trying to lock the door when you want to leave takes about 15 minutes. You have to jiggle the handle in combination with using the card to try to trick it to lock. I reported the key issues to staff member and they told me that the lock batteries were probably just low. The next day when we came back from lunch, our door was completely unlocked and not fully closed. The sink in our room barely ran out of Trickle, with both hot and cold water. With this being a pet friendly hotel, I did expect some level of grunginess but this was absurd. The ice machines were all on the first floor and locked in a room, making you have to get an attendant every time you need ice. Parking spaces were way too close together and it was extremely hard to drive through the parking lot even with a small vehicle. The remote control to the television in the bedroom was busted. The mattress also felt like sleeping directly on a box spring. This is definitely a case of, you get what you pay for.
2024 年 3 月に 2 泊滞在
GENERAL MANAGERからの返信 (投稿日 : 2024 年 3 月 7 日)
I WILL BE LOOKING INTO THIS

4/10 (不満)

MATTHEW

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 5 泊滞在

2/10 (非常に不満)

Shannon

気になった点 : スタッフとサービス、施設のコンディションと設備
Didn’t have hot water ! Couldn’t get the front desk to stay on the phone they would hang up on us . When we had the staff come to the room they did not knock before coming in thank goodness I had the lock flipped over or the man would’ve walked right in . The jet tubs could’ve been a lot cleaner I had to run a tub full and clean the jets myself !! There was blood on the wall burn marks in the bathroom on the counter top . And the tvs u had to log in to ur own account to even watch anything .
2024 年 2 月に 2 泊滞在

6/10 (普通)

Chase

2024 年 2 月に 1 泊滞在

2/10 (非常に不満)

Rebecca

ペット同伴の旅行, 家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Room was decent. It wasnt very clean. There were hairs all in the tub and the check in staff was extremely rude.
2024 年 1 月に 1 泊滞在

8/10 (良い)

Riley

2023 年 12 月に 2 泊滞在

2/10 (非常に不満)

Amanda

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Horrible don't waist your money. Beds are gross, dog poop everywhere. Just nasty
2023 年 12 月に 2 泊滞在

2/10 (非常に不満)

Amanda

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Awful experience, never again.
This hotel should be demolished and rebuilt. Absolutely awful. Floor was destroyed, walls were filthy, nothing was clean-bathroom looked as if it hasn’t been cleaned in months, mold on the faucets, door barely locked-screws were missing on the lock. Had to used the stairs to go up and down 4 stories because the elevator shook-did not feel safe at all.
2023 年 12 月に 2 泊滞在

8/10 (良い)

Nathaniel、Raleigh

良かった点 : 清潔度、スタッフとサービス
I stayed here during the off season, so it was very quiet and peaceful in my oceanfront room.
2023 年 12 月に 2 泊滞在

6/10 (普通)

宿泊されたお客様

グループ旅行
良かった点 : 施設のコンディションと設備、客室の快適度
気になった点 : 清潔度
Great for the money
2023 年 11 月に 2 泊滞在

6/10 (普通)

Elizabeth

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Needs to be upgraded.. Clean Rooms..
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Sheryl

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Perfect location. Clean. Great hotel to take your furbabies. Only complaint is they do not take care of dog poop the other guests leave behind.
2023 年 10 月に 3 泊滞在

10/10 (非常に良い)

Tonya、sumter

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Had a updated move balcony room..
2023 年 10 月に 3 泊滞在

10/10 (非常に良い)

Lawrence

2023 年 10 月に 1 泊滞在

6/10 (普通)

Aleccia

2023 年 10 月に 1 泊滞在

6/10 (普通)

Janet

カップルで旅行
気になった点 : スタッフとサービス、設備とサービス
Liked the Ocean View DIDN'T like that ANIMALS were allowed to stay in rooms I think that's very unsanitary. Children were not supervised in the pool area they took over everything and very rude and noisy
2023 年 10 月に 2 泊滞在

8/10 (良い)

Alvaro w

2023 年 10 月に 3 泊滞在