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HAKKEN by Active life Madaraoの口コミ

3 out of 5
HAKKEN by Active life Madarao
大字樽本 1101-20 (斑尾高原スキー場内), 妙高市, 新潟県

口コミ

8.8

非常に良い

評価 10 - 9 件の口コミ中 7 件が非常に良い" "
評価 8 - 9 件の口コミ中 1 件が良い" "
評価 6 - 9 件の口コミ中 0 件が普通" "
評価 4 - 9 件の口コミ中 0 件が不満" "
評価 2 - 9 件の口コミ中 1 件が非常に不満" "

9.4/10

清潔度

9.2/10

スタッフとサービス

8.0/10

設備とサービス

9.0/10

施設のコンディションと設備

10/10

環境への配慮

口コミ

10/10 (非常に良い)

YASUO

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 1 月に 2 泊滞在
Danからの返信 (投稿日 : 2020 年 1 月 29 日)
Thanks Yasuo, We look forward to the next time you choose to stay with us!!

10/10 (非常に良い)

Geramy

良かった点 : 清潔度、スタッフとサービス
2023 年 2 月に 2 泊滞在

8/10 (良い)

Wai Hei Calvin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
the host was very nice, our car were stuck in the snow in parking lot and he helped us to clear up a road to get rid of the snow
Danからの返信 (投稿日 : 2023 年 1 月 31 日)
Our pleasure to. help in any way possible.

10/10 (非常に良い)

Alice

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 12 月に 3 泊滞在

10/10 (非常に良い)

Jeri M

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
heavenly bed
Highly recommend this hotel! A 5 minute walk to the Madarao Ski Mountain and a parking lot that cost ¥500/24 hrs. Parking lot never gets full, so you’ll always have a place to park your car if you need. This is an especially great hotel for English speakers! All the staff are from Australia, so their hospitality was spot-on and as an English speaker, it made the stay much more pleasant and easier! Their bed...OMG....so soft. They said they get their beds made custom for their hotels and you can tell. I wanted to take the bed home with me. Hotel is clean, staff is super friendly and it’s a 5 min walk to the mountain with ample parking. Really can’t ask for more in a ski trip. We can’t wait to go back!!
2020 年 2 月に 2 泊滞在
Danからの返信 (投稿日 : 2020 年 2 月 19 日)
Hi Jeri, We're so happy you enjoyed your stay at Hakken and appreciated the beds (we love them too). We look forward to having you stay with us next time you're in Japan! Please let us know if we can help in any way.

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room size was excellent, beds more comfortable than expensive hotels, the Manager Dan was awesome, any assistance we needed with making reservations for dinner he would sort it. Everything was close by like the ski/ snowboard hire and staff super friendly. Definitely make it a great first time snow experience staying at Hakken.
2020 年 2 月に 4 泊滞在
DANからの返信 (投稿日 : 2020 年 2 月 18 日)
Thank you for taking the time to leave your review and most importantly choosing to stay with us Hakken. We look forward to having you stay with us again.

2/10 (非常に不満)

David

グループ旅行
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 2 月に 4 泊滞在
Danからの返信 (投稿日 : 2020 年 2 月 13 日)
Hello David, We very sorry to hear you didn't enjoy your stay with at Hakken. Thank you for your feed back and we'd encourage you reach out to us next time you're looking to stay in Madarao so we can rectify your experience.

10/10 (非常に良い)

GARY

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
10 out of 10 in every department
We were not the standard skiing/snowboarding guests at Hakken, but they could not have done more to help us and make us comfortable during our 4 nights with them. The room was perfect for a family of 4, with our 2 boys being 13 and 17, they like their own space, and the room was perfect for that with a divider. The whole team at Hakken were superb throughout. From Dan the Man(ager), to Meht the chef, the housekeeping team and all. Just wonderful nice people who are clearly in the right industry of hospitality. We would not hesitate to stay here again. Perfect. Thanks guys for everything.
2019 年 12 月に 3 泊滞在
Danからの返信 (投稿日 : 2020 年 1 月 1 日)
Thanks Gary, I was a real pleasure having you stay with us and we look forward to the next time.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 2 月に 6 泊滞在