高級寝具、セーフティボックス (室内)、デスク、ノートパソコン用作業スペース

ハイアット ハウス マウント ローレルの口コミ

3 out of 5
ハイアット ハウス マウント ローレル
3000 Crawford Pl, Mount Laurel, NJ

口コミ

8.6

非常に良い

評価 10 - 1006 件の口コミ中 577 件が非常に良い" "
評価 8 - 1006 件の口コミ中 241 件が良い" "
評価 6 - 1006 件の口コミ中 76 件が普通" "
評価 4 - 1006 件の口コミ中 63 件が不満" "
評価 2 - 1006 件の口コミ中 49 件が非常に不満" "

8.8/10

清潔度

8.8/10

スタッフとサービス

8.2/10

設備とサービス

8.4/10

施設のコンディションと設備

8.2/10

環境への配慮

口コミ

10/10 (非常に良い)

??

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room is cosy and clean. Breakfast is good, too. It's along the Rt 73 but quiet.
2024 年 3 月に 2 泊滞在

10/10 (非常に良い)

Peter

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
x
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Anel

良かった点 : 清潔度、施設のコンディションと設備
Good hotel
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Michelle

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is the best place to stay if ypu have pets and need exstended stay. It is an apartment type hotel. Two bedrooms each has its own bathroom. Breakfast is amazing. The staff is amazing. I did not want to leave.
2024 年 5 月に 2 泊滞在

8/10 (良い)

Jordyn

良かった点 : 清潔度、施設のコンディションと設備
Hotel is nice and all but i tried to call the hotel to make sure they didnt double charge my card they are awful when it comes to not picking up a phone smh.
2024 年 5 月に 1 泊滞在

6/10 (普通)

STACEY

良かった点 : スタッフとサービス
Older needs to be updated a little more.
2024 年 5 月に 3 泊滞在

10/10 (非常に良い)

RHYAN

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent stay!
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Susan

良かった点 : スタッフとサービス
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

RHYAN

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Had a great time!
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

RHYAN

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在

2/10 (非常に不満)

Lauren E

家族旅行, 小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We checked into the hotel, got our luggage all the way up the stairs (there are no elevators) only to open the door to our room and get hit with the smell of marijuana. The entire room smelled of marijuana. It was beyond terrible. We turned the air on, opened the windows and the smell wasn’t going away. I went to the front desk asking for a different room as I have my one year old child with us who I refuse to sleep in that condition. The front desk gave me a spray to kill the odor since there were no other rooms available to accommodate us. Needless to say we had to check o it and find a last minute hotel for the weekend. I will NEVER be staying here again and am beyond upset with this experience.
2024 年 4 月に 2 泊滞在

8/10 (良い)

Claire

家族旅行
良かった点 : 清潔度
I did not like that you had to pay to park.
2024 年 4 月に 1 泊滞在

6/10 (普通)

Cecile

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a 2 bedroom suite, loved that there were 2 full bathrooms to go with that. The entire suite was very clean and well maintained. However , the carpet was quite worn and could be replaced. Sofa bed/pull out bed needs to be replaced, the mattress was completely worn down to bare springs. Otherwise a lovely property.
2024 年 4 月に 2 泊滞在

6/10 (普通)

Vincent

出張, 家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス
Staff were all nice that we encountered. Room was fine, clean, beds comfy. I may have overlooked it in booking that your bar has not food, which was disappointing. I also did not see times online or with the reservation for breakfast, but 8am breakfast on a weekend, even 7am on a weekday was a bit ridiculous to me. I would image most guest are there for business or an event and may be up and going in the 6:00 hour with having to get on their way in the 7:00 hour. Thus, your start times are a bit inconvenient IMO
2024 年 4 月に 1 泊滞在

8/10 (良い)

Marie Celeste

良かった点 : 清潔度、スタッフとサービス
2024 年 4 月に 1 泊滞在

8/10 (良い)

Areretta

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Room could have been cleaner. Over all, the stay was nice for the price.
2024 年 4 月に 3 泊滞在

4/10 (不満)

Shehzad

家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Room was not cleaned/vacuumed when we checked in We kept asking for the room to be vacuumed and that never happened during our stay Breakfast was decent but kitchen didn’t have a frying pan (which they are supposed to provide) and we kept asking for it and got it the day before we left . We were told every day that the room would be vacuumed but that never happened. Overall disappointed:(
2024 年 4 月に 4 泊滞在

6/10 (普通)

Jessica

2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Jyeshia

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I stayed with my family over Easter weekend and everything was nice. A few thinhgs here and there could be looked at but overall a nice stay.
2024 年 3 月に 3 泊滞在

6/10 (普通)

Vanessa、Rochester

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス
The sink kept filling up every time I used it like it was plugged. The kitchen sink was broken and didn’t turn on at all. There was no toaster in the kitchenette. It was a cute place to stay other than those things and I would stay again otherwise
2024 年 3 月に 2 泊滞在

6/10 (普通)

Bradford、Alexandria

家族旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Generally outdated and in need of some updates: No elevator to get to our room. OK for our family but just meant carrying a toddler, stroller, and lots of luggage up a flight of stairs. Strange room layout with minimal signage made it really confusing to find our room. Linens were old, thin, and full of holes. Much of the kitchenware (flat ware, etc.) was missing. Fridge was old and loud, made it really hard to sleep.
2024 年 3 月に 1 泊滞在

8/10 (良い)

Toni

家族旅行
Tried to check in at 4:30 (an hour and an half after regular check in time) and was told there was no room ready yet because of late check outs that day.
2024 年 3 月に 2 泊滞在

8/10 (良い)

Eric

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff was very helpful all around
2024 年 3 月に 2 泊滞在

8/10 (良い)

Amanda

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
Around the property is based off parking and the gentleman Ian was very rude
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Temica

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
It’s beautiful place
2024 年 3 月に 2 泊滞在

2/10 (非常に不満)

Diana

小さなお子様連れの家族旅行
It was very dirty inside and the surrounding area will never stay there again.
2024 年 3 月に 2 泊滞在

10/10 (非常に良い)

Vincent

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff were very friendly and helpful. The breakfast was good as well. The bed was quite comfortable and nice to sleep on.
2024 年 2 月に 2 泊滞在

10/10 (非常に良い)

Jessica

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It gives me a housing vibe and it’s quiet there isn’t any noise throughout the day at all. Very friendly staff, and it felt like I was home.
2024 年 2 月に 4 泊滞在

10/10 (非常に良い)

Vincent

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The breakfast was good, and the staff was very friendly.
2024 年 2 月に 5 泊滞在

10/10 (非常に良い)

sharay

良かった点 : 清潔度、施設のコンディションと設備
Great property
2024 年 2 月に 2 泊滞在

10/10 (非常に良い)

Lamont

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Better then expected
The room was very comfortable and spacious. The breakfast was plentiful and filling and the staff was very kind and informative.
2024 年 2 月に 1 泊滞在

2/10 (非常に不満)

Flavor

出張, グループ旅行
良かった点 : 施設のコンディションと設備
気になった点 : スタッフとサービス
No one came to service the room totally disregarded the service essentials
2024 年 2 月に 4 泊滞在

8/10 (良い)

Cynthia

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Pretty good place to stay
The room was very clean, staff friendly, decent breakfast. Bed and furniture comfortable. Kitchen cupboards, stove and room dressers need to be upgraded. Cheaply made with multiple scratches and dents. Stovetop with scorched electric burners.
2024 年 2 月に 6 泊滞在

8/10 (良い)

LINDA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Area outside the room needs cleaning. Walk up steps and hall look mildewy. Room was clean.
2024 年 2 月に 2 泊滞在

6/10 (普通)

Lawrence

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Used to be the old Somerfield Suites. Room was actually decent for what we needed just that every night there was loud conversation and thumping noises coming from the room above and next door to us at all times of day and night, dogs barking all day as this hotel is pet friendly.. Location was good just wasn't expecting the loudness at this location...Breakfast was decent but could of had more variety...They also don't clean rooms everyday. Every other day for the cleaning. But upon request was able to get fresh towels by going to front desk.
2024 年 2 月に 3 泊滞在

10/10 (非常に良い)

Darrick

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Beautiful clean easy check in also a nice lobby with a mini bar comfortable
2024 年 2 月に 2 泊滞在

10/10 (非常に良い)

Harry

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Amina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在

10/10 (非常に良い)

Jeanne

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Short stay
Our room was like a studio apartment and we loved it. Will not hesitate to stay thete again
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Antionette

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent stay
Our one night stay was good. The room had everything we needed. Kitchen, oven, full sized refrigerator, sofa etc. This was my first time at this establishment and I definitely will be returning. There were so many eateries in the area. It was nice and quiet.
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Dominique

2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

debbie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice clean and spacious room. I will go back
2024 年 1 月に 2 泊滞在

4/10 (不満)

amy

気になった点 : 施設のコンディションと設備
2023 年 12 月に 2 泊滞在

10/10 (非常に良い)

Siany

良かった点 : 清潔度、スタッフとサービス
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Debrina

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great front desk staff.
2024 年 1 月に 3 泊滞在

6/10 (普通)

Michael

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Unit was very clean. Need better attention to cigarette butts laying around the grounds. Good for a short stay.
2024 年 1 月に 5 泊滞在

2/10 (非常に不満)

Lanites、East Meadow

家族旅行, 小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I had high hopes for this property as it is a Hyatt after all. The room we were assigned to smelled like cigarettes throughout and the spray that the staff did not help at all. It is as if we slept in a dirty club/ smoking casino. The sofa bed and chair were worn out, sinking and dirty. The type that you’re not comfortable to sit on. We requested for a blanket to cover it so we could at least sit on it. The carpets were dirty. There was only 1 small saucepan and one small frying pan available. No available cooking spoons/ ladles. Seems like there were a lot of missing kitchen items. There was a garbage bag that’s full just right outside our door. There were a lot of cats in the property which seems to be owned by a long time resident there. It was a sad stay, we didn’t feel safe as well. It seems that the property was turned into a housing or apartment for long time residents of some sort.
2024 年 1 月に 1 泊滞在

8/10 (良い)

ralph

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 3 泊滞在

8/10 (良い)

Kenneth、Temecula

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My family stayed for six days in a two-bedroom suite. The beds were very comfortable, which was a great surprise. The room was clean and free breakfast was a bonus. The negatives were the front door had a gap which allowed air to come in. Unfortunately, we said during the new year, which had people smoking. The smoke came into the room. We also smelled the smoke from the bathroom vents, which I had to keep running, and the doors closed. To fix the front door, I jammed paper towels around the bottom and sides, which helped a lot.
2023 年 12 月に 6 泊滞在

8/10 (良い)

Stacy

良かった点 : 施設のコンディションと設備、客室の快適度
2023 年 12 月に 3 泊滞在