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ベストウエスタン モートン インの口コミ

2.5 out of 5
ベストウエスタン モートン イン
150 W Ashland St, Morton, IL

口コミ

9.0

とても素晴らしい

評価 10 - 422 件の口コミ中 271 件が非常に良い" "
評価 8 - 422 件の口コミ中 111 件が良い" "
評価 6 - 422 件の口コミ中 22 件が普通" "
評価 4 - 422 件の口コミ中 13 件が不満" "
評価 2 - 422 件の口コミ中 5 件が非常に不満" "

9.4/10

清潔度

9.4/10

スタッフとサービス

9.0/10

設備とサービス

9.2/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

10/10 (非常に良い)

Jemimah

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean and friendly
2024 年 5 月に 1 泊滞在

8/10 (良い)

Gary

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
The appearance of the hotel inside was warm and welcoming and felt like being home away from home.
2024 年 5 月に 1 泊滞在
daveからの返信 (投稿日 : 2024 年 5 月 19 日)
Thank you so much for sharing your experience! We're delighted to hear that our hotel provided you with a warm and welcoming atmosphere, akin to being at home away from home. Creating a comfortable environment for our guests is always our top priority, and it's incredibly rewarding to know that we succeeded in making you feel at ease during your stay. We look forward to welcoming you back again soon for another memorable experience!

10/10 (非常に良い)

Tammy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was very friendly and helpful. The room was very nice. The breakfast buffet could have been a lot better but was okay. I would definitely stay there again.
2024 年 5 月に 1 泊滞在
daveからの返信 (投稿日 : 2024 年 5 月 12 日)
"Thank you for sharing your feedback! We're delighted to hear that you found our staff to be friendly and helpful, and that you enjoyed your comfortable room. We appreciate your comments regarding the breakfast buffet and will certainly take them into consideration as we strive to improve our offerings. We look forward to welcoming you back on your next visit, and we'll do our best to make your stay even more enjoyable. Safe travels until then!"

8/10 (良い)

Kenneth

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
This hotel was very easy to access from the highway and was convent to many different amenities. It was also nice that the hotel had 4 different EV chargers. The breakfast was a bit below par. Also the toilet in our room rocked terribly and needed to be serviced.
2024 年 5 月に 1 泊滞在
DAVEからの返信 (投稿日 : 2024 年 5 月 10 日)
We are truly sorry to hear about your experience during your recent stay with us. We appreciate your compliments regarding our convenient location and EV chargers. However, we understand that the breakfast fell short of your expectations, and we apologize for any inconvenience caused by the issue with the toilet in your room.Rest assured, your feedback has been shared with our team to address the areas of concern and to ensure that similar incidents do not occur in the future. We strive to provide all of our guests with a comfortable and enjoyable stay, and we regret that we did not meet your expectations on this occasion.We hope to have the opportunity to welcome you back in the future and to provide you with the excellent experience that you deserve. If you have any further concerns or feedback, please do not hesitate to reach out to us directly. Thank you for bringing these matters to our attention.

10/10 (非常に良い)

Christopher

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice hotel. Maintained and clean. Updated decor. Rooms very comfortable. Staff is friendly and courteous. Ive stayed 4 times now. Love it.
2024 年 5 月に 1 泊滞在
daveからの返信 (投稿日 : 2024 年 5 月 8 日)
Thank you for your glowing review! We're thrilled to hear that you've had consistently positive experiences during your four stays with us. Maintaining cleanliness and comfort is a top priority, and we're delighted that our updated decor and friendly staff have contributed to your enjoyment. We look forward to welcoming you back for many more enjoyable stays in the future!

10/10 (非常に良い)

Kevin、BURLINGTON

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
daveからの返信 (投稿日 : 2024 年 5 月 8 日)
Thank you so much for your kind review of our hotel. Please come and stay with us again Best Western Morton inn

10/10 (非常に良い)

Jonathan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
daveからの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you so much for your kind review of our hotel. Please come and stay with us again Best Western Morton inn

10/10 (非常に良い)

Patricia、Lake Park

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very pleasant staff and so many little thoughtful things that make a difference when you are traveling. Free latte machine in the lobby, a nice book case, good breakfast and the coffee is great! Very nicely decorated. Very clean.
2024 年 4 月に 2 泊滞在
daveからの返信 (投稿日 : 2024 年 5 月 2 日)
gear Guest Patricia Sounds like you had a wonderful stay! It's always refreshing when a hotel goes the extra mile to make guests feel welcome and comfortable. The free latte machine and well-stocked bookcase are definitely nice touches. And who can resist a good breakfast with great coffee? Thanks for sharing your positive experience!

10/10 (非常に良い)

Dennis

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean, very friendly service, nice pool, comfortable beds.
2024 年 4 月に 1 泊滞在
daveからの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you so much for your kind review of our hotel. Please come and stay with us again Best Western Morton inn

10/10 (非常に良い)

Julie

Very helpful staff. Clean and reasonably priced
2024 年 4 月に 1 泊滞在
daveからの返信 (投稿日 : 2024 年 4 月 21 日)
Thank you so much for your kind review of our hotel. Please come and stay with us again Best Western Morton inn

10/10 (非常に良い)

Ruth

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very great place to stay
2024 年 4 月に 2 泊滞在
daveからの返信 (投稿日 : 2024 年 4 月 13 日)
Thank you so much for your kind review of our hotel. Please come and stay with us again Best Western Morton inn

10/10 (非常に良い)

Victoria

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice visit.
2024 年 3 月に 1 泊滞在
daveからの返信 (投稿日 : 2024 年 3 月 24 日)
Dear Guest Thank you for stay with us. at Best western Morton inn

8/10 (良い)

Blair

2024 年 3 月に 1 泊滞在
DAVEからの返信 (投稿日 : 2024 年 4 月 5 日)
THANK YOU

10/10 (非常に良い)

Paul

2024 年 2 月に 1 泊滞在
daveからの返信 (投稿日 : 2024 年 3 月 24 日)
Dear Guest Thank you for stay with us. at Best western Morton inn

10/10 (非常に良い)

Keith

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was very clean, staff was very nice. You could hear noise in hallway and at desk from the room.
2024 年 2 月に 1 泊滞在
daveからの返信 (投稿日 : 2024 年 3 月 9 日)
Thank you so much for your kind review of our hotel. So glad that we were able to make your holidays pleasant for you. We try to make everyone feel as welcome and comfortable as possible. I am glad to hear that we could do that for you. Please come and stay with us again Best Western Morton inn

10/10 (非常に良い)

Melissa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Highly recommend!
Very Clean, great customer service, and good breakfast selection. 100% positive experience!
2024 年 2 月に 1 泊滞在
daveからの返信 (投稿日 : 2024 年 2 月 26 日)
Thank you so much for your kind review of our hotel. So glad that we were able to make your holidays pleasant for you. We try to make everyone feel as welcome and comfortable as possible. I am glad to hear that we could do that for you. Please come and stay with us again Best Western Morton inn

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
I definately stay again
Clean room, quiet, easy access off highway and near places to eat. Had a nice hot breakfast, free cappacinos, and a variety of personal items, snacks and drinks available for purchase. Every single staff member was friendly, as well as the people we encountered during our stay.
2024 年 2 月に 1 泊滞在
daveからの返信 (投稿日 : 2024 年 2 月 26 日)
Thank you so much for your kind review of our hotel. So glad that we were able to make your holidays pleasant for you. We try to make everyone feel as welcome and comfortable as possible. I am glad to hear that we could do that for you. Please come and stay with us again Best Western Morton inn

8/10 (良い)

Gail

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
daveからの返信 (投稿日 : 2024 年 2 月 22 日)
Dear Guest Thank you for stay with us. at Best western Morton inn

10/10 (非常に良い)

charles

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
daveからの返信 (投稿日 : 2024 年 2 月 9 日)
Dear Guest Thank you for stay with us. at Best western Morton inn

10/10 (非常に良い)

margaret

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
daveからの返信 (投稿日 : 2024 年 2 月 7 日)
Dear Guest Thank you for stay with us. at Best western Morton inn

8/10 (良い)

Christopher

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Property was fully remodeled 1 year ago. It was very nice. Customer service was great. Nice staff. Room was nicer than expected. Would definitely stay again.
2024 年 1 月に 1 泊滞在
daveからの返信 (投稿日 : 2024 年 2 月 1 日)
Thank you so much for your kind review of our hotel. So glad that we were able to make your holidays pleasant for you. We try to make everyone feel as welcome and comfortable as possible. I am glad to hear that we could do that for you. Please come and stay with us again Best Western Morton inn

8/10 (良い)

Monika

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
daveからの返信 (投稿日 : 2024 年 1 月 27 日)
Thank you so much for your kind review of our hotel. So glad that we were able to make your holidays pleasant for you. We try to make everyone feel as welcome and comfortable as possible. I am glad to hear that we could do that for you. Please come and stay with us again Best Western Morton inn

6/10 (普通)

Lee

2024 年 1 月に 1 泊滞在
daveからの返信 (投稿日 : 2024 年 1 月 9 日)
Thank you for staying with us. On behalf of our entire team, I would like to apologize for not exceeding your expectations.we try to provide better service.your next stay.

10/10 (非常に良い)

Richard、Indianapolos

2023 年 12 月に 2 泊滞在
daveからの返信 (投稿日 : 2024 年 2 月 1 日)
Dear Guest Thank you for stay with us. at Best western Morton inn

10/10 (非常に良い)

Richard、Indianapolos

2023 年 12 月に 3 泊滞在
daveからの返信 (投稿日 : 2024 年 2 月 1 日)
Thank you so much for your kind review of our hotel. So glad that we were able to make your holidays pleasant for you. We try to make everyone feel as welcome and comfortable as possible. I am glad to hear that we could do that for you. Please come and stay with us again Best Western Morton inn

10/10 (非常に良い)

Richard、Indianapolos

2023 年 12 月に 1 泊滞在
DAVEからの返信 (投稿日 : 2024 年 1 月 1 日)
Dear Guest Thank you for stay with us. at Best western Morton inn

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
daveからの返信 (投稿日 : 2023 年 12 月 30 日)
Dear Guest Thank you for stay with us. at Best western Morton inn

10/10 (非常に良い)

Cindy

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Everything was very pleasant! Will stay again!
2023 年 12 月に 2 泊滞在
daveからの返信 (投稿日 : 2023 年 12 月 11 日)
Thank you so much for your kind review of our hotel. So glad that we were able to make your holidays pleasant for you. We try to make everyone feel as welcome and comfortable as possible. I am glad to hear that we could do that for you. Please come and stay with us again Best Western Morton inn

10/10 (非常に良い)

Nancy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was easy to find and close to eateries and gas.
2023 年 12 月に 1 泊滞在
daveからの返信 (投稿日 : 2023 年 12 月 11 日)
Thank you so much for your kind review of our hotel. So glad that we were able to make your holidays pleasant for you. We try to make everyone feel as welcome and comfortable as possible. I am glad to hear that we could do that for you. Please come and stay with us again Best Western Morton inn

10/10 (非常に良い)

Douglas

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
excellent hotel friendly staff
2023 年 11 月に 2 泊滞在
daveからの返信 (投稿日 : 2023 年 12 月 6 日)
Dear Guest Douglas Thank you for stay with us. at Best western Morton inn

6/10 (普通)

Kristen

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
Bed was comfortable and property was clean. However, the water temperature was just tepid, which made for an uncomfortable start to our day.
2023 年 11 月に 1 泊滞在
DAVEからの返信 (投稿日 : 2023 年 11 月 30 日)
Thank you for staying with us. On behalf of our entire team, I would like to apologize for not exceeding your expectations.we try to provide better service.your next stay.

8/10 (良い)

Joann

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great except for when they decided to vacuum at 4am!
2023 年 11 月に 1 泊滞在
daveからの返信 (投稿日 : 2023 年 11 月 25 日)
Thank you for staying with us. On behalf of our entire team, I would like to apologize for not exceeding your expectations.we try to provide better service.your next stay

10/10 (非常に良い)

Ann

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We came in late but we were greeted with kindness. Our room is nice and everything sparkling clean. Interstate traffic is noisy, but we wanted a place that was quick & easy to get to for one night. Excellent!
2023 年 11 月に 2 泊滞在
DAVEからの返信 (投稿日 : 2023 年 11 月 22 日)
Thank you so much for your kind review of our hotel. So glad that we were able to make your holidays pleasant for you. We try to make everyone feel as welcome and comfortable as possible. I am glad to hear that we could do that for you. Please come and stay with us again Best Western Morton inn

8/10 (良い)

Arturo

良かった点 : 清潔度、施設のコンディションと設備
2023 年 8 月に 2 泊滞在
daveからの返信 (投稿日 : 2023 年 11 月 14 日)
Dear Guest Arturo Thank you for stay with us. at Best western Morton inn

10/10 (非常に良い)

Shqiponja

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Quick easy check in! Polite staff and very clean!
2023 年 10 月に 1 泊滞在
daveからの返信 (投稿日 : 2023 年 11 月 3 日)
Dear Guest Shqiponja Thank you for stay with us. at Best western Morton inn

8/10 (良い)

SANDY

出張
良かった点 : スタッフとサービス、客室の快適度
Good enough
I stayed at this hotel because of the reviews on hotels.com. it's not that it was bad in any way, it just wasn't great. I think it's a good enough Hotel at a good enough price but nothing special. It looks like they have made some upgrades recently and they look good but they have a long way to go in the rooms. Lots of details that make it look old and past its prime.
2023 年 11 月に 1 泊滞在
DAVEからの返信 (投稿日 : 2023 年 11 月 3 日)
Thank you for staying with us. On behalf of our entire team, I would like to apologize for not exceeding your expectations.we try to provide better service.your next stay.

10/10 (非常に良い)

Karen

2023 年 10 月に 1 泊滞在
DAVEからの返信 (投稿日 : 2023 年 11 月 3 日)
Thank you so much for your kind review of our hotel. So glad that we were able to make your holidays pleasant for you. We try to make everyone feel as welcome and comfortable as possible. I am glad to hear that we could do that for you. Please come and stay with us again Best Western Morton inn

6/10 (普通)

Charles

出張
良かった点 : 清潔度、施設のコンディションと設備
2023 年 10 月に 2 泊滞在
daveからの返信 (投稿日 : 2023 年 10 月 31 日)
Thank you for stay with Best western morton inn

10/10 (非常に良い)

Loni

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
DAVEからの返信 (投稿日 : 2023 年 10 月 29 日)
Thank you for stay with Best western morton inn

10/10 (非常に良い)

Robert

2023 年 10 月に 1 泊滞在
DAVEからの返信 (投稿日 : 2023 年 11 月 22 日)
Thank you so much for your kind review of our hotel. So glad that we were able to make your holidays pleasant for you. We try to make everyone feel as welcome and comfortable as possible. I am glad to hear that we could do that for you. Please come and stay with us again Best Western Morton inn

8/10 (良い)

Sigrun

2023 年 10 月に 1 泊滞在
DAVEからの返信 (投稿日 : 2023 年 11 月 22 日)
Thank you so much for your kind review of our hotel. So glad that we were able to make your holidays pleasant for you. We try to make everyone feel as welcome and comfortable as possible. I am glad to hear that we could do that for you. Please come and stay with us again Best Western Morton inn

8/10 (良い)

Justin

2023 年 10 月に 1 泊滞在
DAVEからの返信 (投稿日 : 2023 年 10 月 29 日)
THANK YOU

10/10 (非常に良い)

Ted

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Awesome hotel with very friendly staff!
2023 年 10 月に 1 泊滞在
daveからの返信 (投稿日 : 2023 年 10 月 31 日)
Thank you for stay with Best western morton inn

8/10 (良い)

Janet

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good
The room was clean, front desk very concerned if room was ok. Bed was comfy. I gave four stars because the sheets and towels were like sandpaper. Think it has something to do with laundry process.
2023 年 10 月に 1 泊滞在
daveからの返信 (投稿日 : 2023 年 10 月 25 日)
HelloJANET Thank you for stay with us. we noticed your issue and update those all supply asap. give us one more opportunity we provide agin super hospitality with updated supply.

10/10 (非常に良い)

DOUG

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean throughout. Good breakfast. Comfortable room
2023 年 10 月に 1 泊滞在
daveからの返信 (投稿日 : 2023 年 10 月 22 日)
Thank you for stay with Best western morton inn

10/10 (非常に良い)

CLINT GILLELAND

2023 年 10 月に 2 泊滞在
daveからの返信 (投稿日 : 2023 年 10 月 17 日)
Thank you so much for your kind review of our hotel. So glad that we were able to make your holidays pleasant for you. We try to make everyone feel as welcome and comfortable as possible. I am glad to hear that we could do that for you. Please come and stay with us again Best Western Morton inn

8/10 (良い)

Curtis

2023 年 10 月に 1 泊滞在
aveからの返信 (投稿日 : 2023 年 10 月 31 日)
Thank you for stay with Best western morton inn

8/10 (良い)

Lashaunda

2023 年 10 月に 2 泊滞在
DAVEからの返信 (投稿日 : 2023 年 10 月 29 日)
Thank you for stay with Best western morton inn

10/10 (非常に良い)

STEVE、Altoona

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very clean and up to date.
2023 年 10 月に 1 泊滞在
DAVEからの返信 (投稿日 : 2023 年 10 月 9 日)
Thank you for stay with us.

10/10 (非常に良い)

Kiley、Quincy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Newly renovated, clean, comfortable
2023 年 9 月に 2 泊滞在
daveからの返信 (投稿日 : 2023 年 9 月 29 日)
Thank you for stay with us