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ホテル ボナベンチャー モントリオールの口コミ

4 out of 5
ホテル ボナベンチャー モントリオール
900 rue De La Gauchetiere West, Montreal, QC

口コミ

8.8

非常に良い

評価 10 - 3183 件の口コミ中 1932 件が非常に良い" "
評価 8 - 3183 件の口コミ中 760 件が良い" "
評価 6 - 3183 件の口コミ中 287 件が普通" "
評価 4 - 3183 件の口コミ中 128 件が不満" "
評価 2 - 3183 件の口コミ中 76 件が非常に不満" "

9.0/10

清潔度

9.0/10

スタッフとサービス

8.8/10

設備とサービス

8.6/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

6/10 (普通)

Akinori

2024 年 1 月に 1 泊滞在
Cordially Front desk teamからの返信 (投稿日 : 2024 年 3 月 20 日)
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, Venushan Balarajah Guest Services Manager

10/10 (非常に良い)

Ryoichi

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
地下でのアクセスが便利
２回目の滞在となりますが、ユニークな部屋の配置で面白いホテルです。少し古いですが、清潔感はあります。セントラルステーションまで地下続きであったり、交通機関や徒歩などでモントリオール観光には凄く便利だと思いす。 ガーデンプールやジムはリゾートアクセス付きでないと入れないみたいです。
2023 年 10 月に 2 泊滞在
Hotel Bonaventureからの返信 (投稿日 : 2023 年 10 月 9 日)
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your experience here at the hotel, and we are happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future.CordiallyFront desk team

8/10 (良い)

MITSUO

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
スタッフが皆さんフレンドリーで親切
2023 年 9 月に 1 泊滞在
Front desk Teamからの返信 (投稿日 : 2023 年 9 月 28 日)
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your experience here at the hotel, and we are happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future.Cordially

10/10 (非常に良い)

Mitsuyo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 8 月に 3 泊滞在
Front Desk teamからの返信 (投稿日 : 2023 年 9 月 3 日)
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your stay here at the hotel. I am happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the future.CordiallyFront desk team

8/10 (良い)

Masayuki

2023 年 8 月に 3 泊滞在
Front desk Teamからの返信 (投稿日 : 2023 年 9 月 9 日)
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your experience here at the hotel, and we are happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the future.Cordially

4/10 (不満)

sayuri

気になった点 : 清潔度、スタッフとサービス
2023 年 6 月に 6 泊滞在
Ryan A. Guest Service Managerからの返信 (投稿日 : 2023 年 7 月 15 日)
Hello Sayuri,Thank you for sharing your feedback regarding your recent stay at our hotel. We sincerely apologize that your experience did not meet your expectations.We appreciate your patronage and hope to have the opportunity to welcome you back in the future, so we can provide you with a more enjoyable and satisfying stay.

10/10 (非常に良い)

Takuji

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 5 月に 2 泊滞在
Venuからの返信 (投稿日 : 2023 年 5 月 11 日)
Bonjour Takuji,Merci d'avoir pris le temps de poster un avis sur notre établissement. Je suis heureux d'apprendre que vous avez apprécié votre séjour avec nous. Au plaisir de vous revoir bientôt!Cordialement,Venushan BalarajahDirecteur service à la clientèle

10/10 (非常に良い)

Karen

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
部屋が綺麗でとてもよかったスタッフの方々も優しい人で良かった。
2023 年 3 月に 1 泊滞在
Venuからの返信 (投稿日 : 2023 年 4 月 11 日)
Bonjour Karen,Merci d'avoir choisi l'Hôtel Bonaventure pour votre séjour. Nous sommes ravis d'apprendre que vous avez apprécié votre séjour ici à l'hôtel. Je suis heureux d'apprendre que notre personnel et notre service ont répondu à vos besoins et attentes. Nous sommes impatients de vous accueillir à nouveau dans notre hôtel à l'avenir.Cordialement,Venushan BalarajahDirecteur service à la clientèle

10/10 (非常に良い)

EIJI

2023 年 2 月に 2 泊滞在
The Front desk Teamからの返信 (投稿日 : 2023 年 3 月 9 日)
Thank you for the 5 star review and for recommending our hotel to other travellers. I am happy to hear that you enjoyed your stay with us and we met your expectations. Hope to see you soon

10/10 (非常に良い)

Kazuo

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
室温の設定が上手く行かず、若干寒く感じた。
2022 年 9 月に 2 泊滞在
Front desk Teamからの返信 (投稿日 : 2022 年 10 月 12 日)
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel . We look forward to welcoming you back to our hotel in the future.

10/10 (非常に良い)

Takeshi

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2022 年 9 月に 5 泊滞在

10/10 (非常に良い)

MIZUKOSHI

良かった点 : 清潔度、スタッフとサービス、客室の快適度
2022 年 8 月に 1 泊滞在
Venuからの返信 (投稿日 : 2022 年 8 月 21 日)
Bonjour Mizukoshi,Merci d'avoir pris le temps de poster un avis sur notre établissement. Je suis heureux d'apprendre que vous avez apprécié votre séjour avec nous. Au plaisir de vous revoir bientôt!Cordialement,Venushan BalarajahDirecteur service à la clientèle

10/10 (非常に良い)

Elena

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice place
2024 年 5 月に 2 泊滞在

8/10 (良い)

Krishna

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel is super convenient for a tourist. It is right over the Metro and so you can go places easily. Parking is available under the hotel and not too expensive with validation. Rooms were clean and spacious. Interestingly, the hotel is only 2 floors or so on the 10th floor (where its lobby is). We had to walk up a flight of stairs to our room - this may be tough if you have heavy luggage. No one picks up the phone!!! I tried calling them outside the hotel and inside the hotel and could not get anyone to pick up. They charged for breakfast (which I willingly paid while booking), but apparently this is for the Executive Lounge and not the main breakfast area. This was okay, but I would like to have known this.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Nathalie

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Facile d’accès et chambre confortable et propre. Employés très sympathiques. La piscine est juste WOW
2024 年 5 月に 1 泊滞在

8/10 (良い)

Dani

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
First time visit at this famed hotel. The pool and hot tub was underwhelming and very busy - but to be expected on a very busy long weekend. I can see why families like it, kid friendly yet it has a fashionable appeal. Room and beds were quite small. Definitely a double or full size and not a queen. Overall the room updated and very clean. Cool hotel property, and the bonus was the convenient parking across the street at the central station. Only $28 per night and suitable height for SUVs (hotel parking is 6’ max clearance). Friendly staff, very quiet. Great overall.
2024 年 5 月に 1 泊滞在
Front desk からの返信 (投稿日 : 2024 年 5 月 27 日)
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, La reception/Hector

8/10 (良い)

Dustin

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I really enjoyed this hotel. My husband was not particularly happy with the renovation mess down our hallway but it didn’t bother me. The pool area was great and my kids enjoyed it, the temperature was not very refreshing on those super hot days however. The restaurant staff was exceptional and the gluten free options were very much appreciated. Our room was basic but nice and clean. Overall it was a very nice stay but I feel the value was questionable. $350 is a lot for a very basic room.
2024 年 5 月に 5 泊滞在
Front desk からの返信 (投稿日 : 2024 年 5 月 27 日)
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that in general you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, La reception/Hector

10/10 (非常に良い)

chantale

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The best hotel in montreal specialy for the pool and spa
2024 年 5 月に 1 泊滞在
Front desk teamからの返信 (投稿日 : 2024 年 5 月 26 日)
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your stay here at the hotel. I am happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the future.Cordially

8/10 (良い)

Brian

家族旅行
良かった点 : 清潔度、スタッフとサービス
Nice pool!
2024 年 5 月に 2 泊滞在
Front desk teamからの返信 (投稿日 : 2024 年 5 月 26 日)
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your stay here at the hotel. I am happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the future.Cordially

10/10 (非常に良い)

John

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Across street from train station. Very convenient for our trip.
2024 年 5 月に 1 泊滞在
Front desk teamからの返信 (投稿日 : 2024 年 5 月 26 日)
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your stay here at the hotel. I am happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the future.Cordially

10/10 (非常に良い)

Jillian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Everything
2024 年 5 月に 1 泊滞在
Front desk teamからの返信 (投稿日 : 2024 年 5 月 25 日)
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your stay here at the hotel. I am happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the future.Cordially

8/10 (良い)

Cathy

2024 年 5 月に 1 泊滞在
Front desk からの返信 (投稿日 : 2024 年 5 月 23 日)
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. Best regardsLa reception/Hector

8/10 (良い)

Karine

良かった点 : 清潔度、スタッフとサービス、設備とサービス
it was good but too expensive for the quality of the room
2024 年 5 月に 1 泊滞在
Front desk からの返信 (投稿日 : 2024 年 5 月 22 日)
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your experience here at the hotel, and we are happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future.CordiallyFront desk team

6/10 (普通)

Ana

良かった点 : 清潔度、スタッフとサービス
Everything was good
2024 年 5 月に 2 泊滞在
Front desk からの返信 (投稿日 : 2024 年 5 月 22 日)
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your experience here at the hotel, and we are happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future.CordiallyFront desk team

8/10 (良い)

Amy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great outdoor pool area
2024 年 5 月に 1 泊滞在
Front desk からの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, La reception/Hector

8/10 (良い)

Sang、Toronto

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is the second time we have stayed here and its a great place if you are travelling with children. We took the train from Toronto which make the location for this hotel perfect and a logistical dream. The kids loved the heated pool and the dining options.
2024 年 5 月に 4 泊滞在
Front desk からの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, La reception/Hector

10/10 (非常に良い)

Paul

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Property was excellent staff are very friendly and helpfull. Pool was awesome. Only issue we had was waiting for room service over an hour for pillows and blankets. But over all would stay again
2024 年 5 月に 2 泊滞在
Front desk からの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, La reception/Hector

10/10 (非常に良い)

Miss

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
J’ai aimé mon séjour là-bas
2024 年 5 月に 1 泊滞在
Front desk からの返信 (投稿日 : 2024 年 5 月 21 日)
Merci d'avoir choisi l'Hôtel Bonaventure pour votre séjour et d'avoir pris le temps d'écrire un commentaire. Nous sommes ravis d'apprendre que vous avez apprécié votre séjour ici à l'hôtel. Notre hôtel vise à offrir une expérience unique et veille à fournir le meilleur service à tous nos clients. Nous sommes heureux d'apprendre que notre personnel et que notre service a su répondre à vos besoins et attentes. Nous sommes impatients de vous accueillir à nouveau dans notre hôtel à l'avenir. Cordialement, La reception/Hector

10/10 (非常に良い)

Robert

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The outside pool
2024 年 5 月に 1 泊滞在
Front desk teamからの返信 (投稿日 : 2024 年 5 月 20 日)
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your stay here at the hotel. I am happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the future.Cordially

10/10 (非常に良い)

Ginette

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Tres bien situe entouré de belles pistes cyclables
2024 年 5 月に 1 泊滞在
Front desk teamからの返信 (投稿日 : 2024 年 5 月 20 日)
Bonjour Merci d'avoir choisi l'Hôtel Bonaventure pour votre séjour. Nous sommes ravis d'apprendre que vous avez apprécié votre séjour ici à l'hôtel. Je suis heureux d'apprendre que notre personnel et notre service ont répondu à vos besoins et attentes. Nous sommes impatients de vous accueillir à nouveau dans notre hôtel à l'avenir.Cordialement,

10/10 (非常に良い)

Louis-Etienne

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Front desk teamからの返信 (投稿日 : 2024 年 5 月 20 日)
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your stay here at the hotel. I am happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the future.Cordially

6/10 (普通)

Shayla

カップルで旅行
良かった点 : 設備とサービス
The hotel lay out is strange however the rooms are very nice. The pool area and terrace is beautiful. The staff were not very friendly and the service was bare minimum
2024 年 5 月に 2 泊滞在
Front desk からの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that in general you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, La reception/Hector

10/10 (非常に良い)

Peter

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
close to train station
2024 年 5 月に 1 泊滞在
Front Desk Teamからの返信 (投稿日 : 2024 年 5 月 19 日)
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your stay here at the hotel. I am happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the future.Cordially

10/10 (非常に良い)

Daniel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great hotel
2024 年 3 月に 1 泊滞在
Front desk からの返信 (投稿日 : 2024 年 5 月 16 日)
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, La reception/Hector

4/10 (不満)

daniel

良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
Le service téléphonique pour réserver le restaurant et un superbe menu des fêtes des mères mais sans mention de l’heure du service . Beaucoup d’améliorations souhaiter et becessaire
2024 年 5 月に 1 泊滞在
Directrice de la réceptionからの返信 (投稿日 : 2024 年 5 月 15 日)
Cher Daniel, Au nom de toute notre équipe, je vous remercie d'avoir choisi l'Hôtel Bonaventure, et d'avoir pris le temps de nous partager votre avis sur votre récent séjour. Nous sommes désolés en ce qui concerne les informations manquantes par rapport à notre menu pour la fête des mères. Soyez assuré que nous avons pris note de vos suggestions afin que nos prochains événements soient mieux annoncés, et que l'on évite de la confusion à nos invités. Nous espérons avoir la chance de vous accueillir à nouveau afin de vous faire vivre une expérience qui sera plus agréable, et demeurons disponibles au besoin. Bien cordialement, Valérie

10/10 (非常に良い)

Marc

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent for an 8 hr stay. Breakfast was excellent however too much food
2024 年 5 月に 1 泊滞在
Front desk からの返信 (投稿日 : 2024 年 5 月 14 日)
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your experience here at the hotel, and we are happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future.CordiallyFront desk team

10/10 (非常に良い)

Nathalie

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beauté des lieux
2024 年 5 月に 1 泊滞在
Front desk からの返信 (投稿日 : 2024 年 5 月 13 日)
Merci d'avoir choisi l'Hôtel Bonaventure pour votre séjour et d'avoir pris le temps d'écrire un commentaire. Nous sommes ravis d'apprendre que vous avez apprécié votre séjour ici à l'hôtel. Notre hôtel vise à offrir une expérience unique et veille à fournir le meilleur service à tous nos clients. Nous sommes heureux d'apprendre que notre personnel et que notre service a su répondre à vos besoins et attentes. Nous sommes impatients de vous accueillir à nouveau dans notre hôtel à l'avenir. Cordialement, La reception/Hector

6/10 (普通)

Michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Hotel Bonaventureからの返信 (投稿日 : 2024 年 5 月 14 日)
Hello,Thank you for taking the time to share your valuable feedback with us. We are sorry for the inconvenience(s) you might've encountered. We are committed to addressing issues that are brought to our attention and are consistently working to improve our services across the board. We hope to welcome you back to our hotel in the future.Cordially,

8/10 (良い)

Niall

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The price was a bit high considering there was no included meals, and the pool area was always busy. However, the rooms were great and the staff was friendly
2024 年 5 月に 2 泊滞在
Front desk からの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. La reception/Hector

10/10 (非常に良い)

Shonel

良かった点 : 清潔度
2024 年 5 月に 1 泊滞在
Front desk からの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. La reception/Hector

10/10 (非常に良い)

Alexander

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Some ants in the room
2024 年 5 月に 1 泊滞在
Front desk からの返信 (投稿日 : 2024 年 5 月 21 日)
On behalf of the management and everyone working at the Hotel, we are sorry for any inconvenience this may have caused you. Accordingly, we have taken the necessary precautions to ensure that such incidents do not reoccur. We appreciate your understanding and cooperation. We value you as a guest and wish to retain you as a customer for many years to come. Best regardsLa reception/Hector

4/10 (不満)

Justin

良かった点 : 清潔度
2024 年 5 月に 1 泊滞在
Front desk teamからの返信 (投稿日 : 2024 年 5 月 13 日)
Hello,Thank you for taking the time to share your valuable feedback with us. We are sorry for the inconvenience(s) you might've encountered. We are committed to addressing issues that are brought to our attention and are consistently working to improve our services across the board. We hope to welcome you back to our hotel in the future.Cordially,

10/10 (非常に良い)

Simon

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
All good
2024 年 5 月に 1 泊滞在
Front desk teamからの返信 (投稿日 : 2024 年 5 月 11 日)
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your stay here at the hotel. I am happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the future.Cordially

10/10 (非常に良い)

JURABEK

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
ok
2024 年 2 月に 1 泊滞在
Front Desk Teamからの返信 (投稿日 : 2024 年 5 月 11 日)
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your stay here at the hotel. I am happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the future.Cordially

10/10 (非常に良い)

Josephine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice ambiance and the food was delicious. Service was excellent.
2024 年 5 月に 1 泊滞在
Front desk からの返信 (投稿日 : 2024 年 5 月 8 日)
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, La reception/Hector

8/10 (良い)

Bill

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 3 泊滞在
Front desk からの返信 (投稿日 : 2024 年 5 月 9 日)
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, La reception/Hector

10/10 (非常に良い)

Hanbi

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This place was decent and nice. Clean but not quiet at all because most people are here for conferences and they are hell noisy. Too many kids running around and univ. students. This place is perhaps for family or groups of young students. Those people from different companies were really loud and they were everywhere. The swimming pool and jaccuzi was full most of the time. But the concierge is nice and kind. Fast check in and out, clean rooms and hall way.
2024 年 5 月に 1 泊滞在
Front desk からの返信 (投稿日 : 2024 年 5 月 8 日)
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, La reception/Hector

10/10 (非常に良い)

Herman

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely hotel -enjoyed our stay.
2024 年 5 月に 2 泊滞在
Front desk からの返信 (投稿日 : 2024 年 5 月 7 日)
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. Best regardsLa reception/Hector

6/10 (普通)

sophie

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Service télévision restreint. mini bar vide. très bruyant ou ma chambre était située.
2024 年 5 月に 1 泊滞在
Valérie - Directrice de la réceptionからの返信 (投稿日 : 2024 年 5 月 6 日)
Bonjour Mme Sophie, Nous aimerions tout d'abord vous remercier d'avoir pris le temps de nous partager vos commentaires et suggestions en lien avec votre expérience à l'Hôtel Bonaventure. En second lieu, nous souhaitons nous excuser pour les aspects de votre séjour qui pourraient bénéficier d'améliorations. Nous sommes actuellement dans le processus de changer notre système de télévisions afin de permettre à nos invités de connecter leurs appareils sur ces dernières et d'avoir des options plus diversifiées. En ce qui a trait au minibar, nous avons, non-loin de la réception, un petit marché avec diverses collations et items à la disposition des clients. Nous sommes ouverts à d'autres suggestions si les items qui y étaient n'étaient pas satisfaisants. Nous sommes désolés en ce qui concerne le bruit, nous allons y porter une attention particulière à l'avenir. Bien cordialement, Valérie

10/10 (非常に良い)

Sheri

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beautiful property- the pool, hot tub and sauna are truly special at night.
2024 年 5 月に 1 泊滞在
Hotel Bonaventureからの返信 (投稿日 : 2024 年 5 月 6 日)
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your stay here at the hotel. I am happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the future.Cordially