4/10 (不満)
Shannon
グループ旅行
2024 年 5 月 9 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
This property is very close to the beach and only a one or two minute drive to get to a gorgeous view of the ocean. The motel room was outdated but nice.
I booked through Expedia and my friend booked her second night through the motel. My booking was a little bit on the confusing side because I booked my room and my friends room through Expedia and then we decided to stay a second night so I booked my second night through Expedia separately and she booked her second night through the motel. I understood it would be confusing so I stopped by the Motel the morning of our stay to make our reservations more understandable to the staff. I spoke with a man who I believe is the owner and explained to him the way we booked our rooms and he told me two times that it would be nice to support a small business, and book through them and instead of Expedia.. I let that slide, although I found it a little bit on the offensive side that he had to say it two times instead of just mentioning it once. I took time to make it very clear to him about the reservations my friend and myself had made.
Later that evening we went to check in and there was a woman working, who I believe is his wife and also the owner. She seemed drunk off her ass and couldn’t understand our reservation confusion no matter how many times we tried to explain it to her. She also mentioned no less than six times how we should support their small business instead of going through Expedia. There’s more but no room to comment.
Shannon
2024 年 5 月に 1 泊滞在