会議室

モントレー・マリオットの口コミ

3.5 out of 5
モントレー・マリオット
350 Calle Principal, Monterey, CA

口コミ

8.6

非常に良い

評価 10 - 1004 件の口コミ中 546 件が非常に良い" "
評価 8 - 1004 件の口コミ中 280 件が良い" "
評価 6 - 1004 件の口コミ中 96 件が普通" "
評価 4 - 1004 件の口コミ中 59 件が不満" "
評価 2 - 1004 件の口コミ中 23 件が非常に不満" "

9.0/10

清潔度

9.0/10

スタッフとサービス

8.2/10

設備とサービス

8.6/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

10/10 (非常に良い)

Takayoshi

2021 年 12 月に 1 泊滞在
Senior Rooms Operations Managerからの返信 (投稿日 : 2022 年 1 月 8 日)
Dear Takayoshi, we are delighted you had an outstanding stay at Monterey Marriot and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon. Warmest regards, Blanca Erben, Senior Rooms Operations Manager

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
よかったです!とても対応でした。
2021 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2021 年 6 月 1 日)
Dear Valued Guest, Thank you for the generous rating of our hotel, the Monterey Marriott. We are delighted you could enjoy our perfect blend of location and service from our downtown hotel! We hope you will come back to see us soon. Warmest regards, Blanca Erben Senior Rooms Operations Manager

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 6 月に 1 泊滞在

8/10 (良い)

Satoshi、Tokyo, Japan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
アクセス良好、眺めも良い
SFOからMonterey Airbusで到着。1分も歩かないところにあってスーツケースを提げた身にはありがたい。フィッシャーマンズワーフにも歩いてすぐ。水族館もトロリーに乗ればすぐだし、海辺を歩いても大した距離ではない。 部屋は清潔で広い。洗面所とバストイレが別なのがありがたい。 部屋備え付けのコーヒーはやや薄い。レストランは使っていないので分からず。 Monterey にはいい宿がたくさんあるようだが、サンフランシスコやサンノゼからアクサスするとすれば実質唯一の公共交通機関であるAirbusからのアクセスがいいという点で非常に使いやすい。
2017 年 8 月に 2 泊滞在

8/10 (良い)

shota

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
海に近いホテル
ワーフに近く歩いていける。スタッフはフレンドリーでバーも大きくて良い。

8/10 (良い)

J

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The elevator needed a key card to go up.
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Phat

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Senior Rooms Operations Managerからの返信 (投稿日 : 2024 年 5 月 19 日)
Dear Guest, We are glad that your time with us at the Monterey Marriott was amazing. It is our pleasure that you enjoyed our perfect blend of location and service at our downtown hotel! Thank you for the generous rating. We hope you will choose us every time your travels bring you to Monterey!Warmest regards,Blanca Erben,Senior Rooms Operations Manager

10/10 (非常に良い)

JUAN CARLOS JAVIER

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location Friendly staff Just remodel
2024 年 5 月に 4 泊滞在
Senior Rooms Operations Managerからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Mr. Javier, We are glad that your experience with the Monterey Marriott was good. Situated along the waterfront in the heart of historic downtown Monterey, our inviting hotel offers a premier blend of location and services designed to make your stay special. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Warmest regards,Blanca Erben,Senior Rooms Operations Manager

6/10 (普通)

Chao、Oroville

家族旅行
良かった点 : 清潔度、スタッフとサービス
This hotel is a must stay if you're visiting the fisherman wharf, cannery row, or Monterey aquarium. Its within walks of all those attractions, restaurants, and shoppings. Parking is valet only unless you prefer to self park in the nearby public parking lots. One thing I did not like so much about this hotel is that the wall seen very thin because I can hear noise coming from outside my room or from the next room.
2024 年 5 月に 1 泊滞在
Senior Rooms Operations Managerからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Chao,Thank you for choosing our hotel and for the candid review. We are glad that your stay with us was overall pleasant, and we appreciate you highlighting our fantastic spot in downtown. We are delighted that you enjoyed walking to all of Monterey's prime attractions. However, we apologize that you were inconvenienced by the noise from other guests. Your comments remind us that there is always room for improvement, and we will review your feedback with the appropriate individuals. We hope you will revisit us the next time you are in our area.Warmest regards,Blanca Erben,Senior Rooms Operations Manager

10/10 (非常に良い)

Brad

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Modern, stylish and clean, but lack of noise proof on window and no heater working, mattress too soft sagging that resuled in back pain.
2024 年 4 月に 1 泊滞在
Senior Rooms Operations Managerからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Brad, Thank you for sharing your feedback regarding your recent stay at Monterey Marriott. We sincerely apologize for the inconvenience you encountered with your room, especially with the HVAC system. Your comfort is of utmost importance to us, and we regret not meeting your expectations. Please be assured that your comments will be addressed appropriately to enhance the overall guest experience. Your patience and understanding are deeply valued, and we hope to have the opportunity to welcome you back for a much-improved visit.Warmest regards,Blanca ErbenSenior Rooms Operations Manager

10/10 (非常に良い)

VICKY ELIZABETH

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Room was clean Hotel was pleasant
2024 年 4 月に 2 泊滞在
Senior Rooms Operations Managerからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear M. Elizabeth, On behalf of our staff, thank you for the excellent review! We are pleased to know how much you loved our beautiful property as well as our refreshing and comfortable accommodations. All of us at the Monterey Marriott look forward to having you visit with us again.Warmest regards,Blanca ErbenSenior Rooms Operations Manager

10/10 (非常に良い)

Courtney

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Senior Rooms Operation Managerからの返信 (投稿日 : 2024 年 4 月 23 日)
Dear Courtney, Thank you for choosing Monterey Marriott. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Warmest regards,Blanca ErbenSenior Rooms Operations Manager

10/10 (非常に良い)

Robert

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff very friendly
2024 年 4 月に 1 泊滞在
Senior Rooms Operations Managerからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Robert, Thank you for being our guest at the Monterey Marriott. We are pleased that we could provide you with a gratifying stay, and we appreciate your kind remarks. Evaluations like these inspire and motivate our team to continue delivering exceptional service. We hope you will choose us every time your travels bring you to Monterey!Warmest regards,Blanca ErbenSenior Rooms Operations Manager

6/10 (普通)

Jocelyn

2024 年 4 月に 1 泊滞在
Senior Rooms Operations Managerからの返信 (投稿日 : 2024 年 5 月 12 日)
Dear Jocelyn, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Warmest regards,Blanca Erben,Senior Rooms Operations Manager

10/10 (非常に良い)

Jeffrey

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff were all super friendly
2024 年 4 月に 1 泊滞在
Senior Rooms Operations Managerからの返信 (投稿日 : 2024 年 4 月 21 日)
Dear Jeffrey, Thank you for being our guest at the Monterey Marriott. We are pleased that we could provide you with a gratifying stay, and we appreciate your kind remarks. Evaluations like these inspire and motivate our team to continue delivering exceptional service. We hope you will choose us every time your travels bring you to Monterey!Warmest regards,Blanca ErbenSenior Rooms Operations Manager

10/10 (非常に良い)

Larisa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Senior Rooms Operations Managerからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Larisa, Thank you for your excellent rating of Monterey Marriott. We are thrilled to hear that you had an enjoyable experience during your stay. It was a pleasure to accommodate you, and we look forward to welcoming you back again soon.Warmest regards, Blanca Erben, Senior Rooms Operations Manager

10/10 (非常に良い)

Luis

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location and wonderful hotel
2024 年 3 月に 1 泊滞在
Senior Rooms Operation Managerからの返信 (投稿日 : 2024 年 4 月 13 日)
Dear Luis, Thank you for choosing the Monterey Marriott during your visit to our city. We appreciate you sharing how much you enjoyed our location in downtown close to Monterey's prime attractions, shops, and restaurants. We are also glad you liked our well-kept property. Thank you again for the kind remarks, and we hope you will stay with us on your future visit to our area.Warmest regards,Blanca ErbenSenior Rooms Operations Manager

2/10 (非常に不満)

Shokofeh

2024 年 4 月に 1 泊滞在
Senior Rooms Operation Managerからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Shokofeh, Thank you for sharing your rating. We strive to offer quality service to our guests; therefore, we are disappointed if we do not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing.Warmest regards,Blanca ErbenSenior Rooms Operations Manager

10/10 (非常に良い)

Elizabeth

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Love the customer service
2024 年 4 月に 1 泊滞在
Senior Rooms Operation Managerからの返信 (投稿日 : 2024 年 4 月 10 日)
Dear Elizabeth, It was a pleasure to welcome you to the Monterey Marriott! Thank you for mentioning how much you enjoyed our hospitality. Our friendly and knowledgeable staff work hard to ensure our guests' expectations are exceeded from check-in through check-out. We loved serving you, and we hope to see you soon.Warmest regards,Blanca ErbenSenior Rooms Operations Manager

6/10 (普通)

yanina

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
The AC in our room wasn’t working so we couldn’t sleep well it was really stuffy inside .
2024 年 3 月に 1 泊滞在
Senior Rooms Operations Managerからの返信 (投稿日 : 2024 年 4 月 17 日)
Dear Yanina, Thank you for posting a review of your visit to our hotel. We apologize for the inconvenience you experienced with the AC in your room. Your comfort is our priority, and we regret that this issue affected your sleep. While we know this cannot change your recent experience with us, please know for future visits, our front desk is available at any hour to help make you as comfortable as possible. We are grateful for all of your feedback and hope you will return for the flawless stay you deserve.Warmest regards,Blanca Erben,Senior Rooms Operations Manager

10/10 (非常に良い)

tim

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff members were phenomenal. Friendly/Helpful/Generous/Courteous. Customer Service was top notch. Definitely recommend this Marriott and will consider for future stays! See you next time!
2024 年 3 月に 2 泊滞在
Senior Rooms Operations Manager からの返信 (投稿日 : 2024 年 4 月 2 日)
Dear Tim, Thank you for being our guest at the Monterey Marriott and for your recommendation. We are pleased that we could provide you with a gratifying stay, and we appreciate your kind remarks. Evaluations like these inspire and motivate our team to continue delivering exceptional service. We are also thrilled to read that you have already decided to stay with us again, and we look forward to having the pleasure of hosting you once more.Warmest regards,Blanca ErbenSenior Rooms Operations Manager

10/10 (非常に良い)

Jessica

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Absolutely loved it, it was so clean and the staff was really nice.
2024 年 3 月に 2 泊滞在
Senior Rooms Operations Managerからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Jessica, Thank you for being our guest at the Monterey Marriott. We are pleased that we could provide you with a gratifying stay, and that you loved our spotless property. We are also delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments to recognize them for a job well done. Thank you again; we look forward to your next visit.Warmest regards,Blanca ErbenSenior Rooms Operations Manager

10/10 (非常に良い)

AVTAR

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Booked 2 nights for my daughter and her friend and they enjoyed their stay. They loved the complimentary breakfast tons of choices.
2024 年 3 月に 2 泊滞在
Senior Rooms Operations Managerからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Avtar, Thank you for the generous rating of our hotel, the Monterey Marriott. We are pleased you had an outstanding visit and that your daughter and her friend were able to start their day off right with our complimentary breakfast. Thank you for the kind remarks, and we look forward to their return.Warmest regards,Blanca ErbenSenior Rooms Operations Manager

10/10 (非常に良い)

Cheryl

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The front office staff was exceptional in service quality and kindly upgraded my room upon arrival.
2024 年 3 月に 2 泊滞在
Senior Rooms Operations Managerからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Cheryl, Thank you for being our guest and for your wonderful feedback, especially about our hospitality. We are overjoyed to learn you had a positive experience during your arrival and that you loved your room upgrade. Making our guests feel valued and well-cared for is at the core of our service philosophy. Your kind words inspire us to continue delivering exceptional service. We hope to see you again soon at Monterey Marriott. Warmest regards, Blanca Erben, Senior Rooms Operations Manager

6/10 (普通)

Crystal

2024 年 3 月に 1 泊滞在
Senior Rooms Operations Managerからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Crystal, Thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we apologize if we fell short of this. We hope to have the opportunity to make your next visit perfect in every respect. Warmest regards, Blanca Erben Senior Rooms Operations Manager

8/10 (良い)

Doliana Sarai、Chino

良かった点 : 清潔度、スタッフとサービス
2024 年 3 月に 1 泊滞在
Senior Rooms Operations Managerからの返信 (投稿日 : 2024 年 3 月 22 日)
Dear Ms. Sarai, Thank you for sharing the nice rating about your experience at Monterey Marriott. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Warmest regards,Blanca ErbenSenior Rooms Operations Manager

10/10 (非常に良い)

Sharon

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I would like to give a verp special shout out to Joshua at the front desk. He took great care of my family and made out stay amazing. We all work hard and rarely get away. He made our stay very special.
2024 年 3 月に 3 泊滞在
Senior Rooms Operations Managerからの返信 (投稿日 : 2024 年 3 月 11 日)
Dear Sharon, Thank you for the excellent comments regarding your stay at the Monterey Marriott. We could not be more delighted to read about the special attention you and your family received from Joshua. He is terrific at anticipating our guests’ needs and ensuring their time with us is most memorable. He will be pleased to know that you acknowledged him in the review. Evaluations like these inspire and motivate our team to continue delivering exceptional service. It was our pleasure accommodating you, and we look forward to welcoming all of you back for another enriching experience.Warmest regards,Blanca Erben,Senior Rooms Operations Manager

10/10 (非常に良い)

Daniel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Senior Rooms Operations Managerからの返信 (投稿日 : 2024 年 3 月 12 日)
Dear Daniel, We are thrilled you had an excellent stay at Monterey Marriott, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us. Warmest regards, Blanca Erben, Senior Rooms Operations Manager

10/10 (非常に良い)

Joshua

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice work
2024 年 3 月に 2 泊滞在
Senior Rooms Operations Managerからの返信 (投稿日 : 2024 年 3 月 9 日)
Dear Joshua, Thank you for the generous rating of our hotel, the Monterey Marriott. We are delighted you could enjoy our perfect blend of location and service from our downtown property. We hope you will come back to see us soon. Warmest regards, Blanca Erben, Senior Rooms Operations Manager

10/10 (非常に良い)

Arpan

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good
2024 年 3 月に 1 泊滞在
Senior Rooms Operations Manager からの返信 (投稿日 : 2024 年 3 月 8 日)
Dear Arpan, Thank you for choosing Monterey Marriott and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Warmest regards,Blanca ErbenSenior Rooms Operations Manager

10/10 (非常に良い)

Mikal

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was great.
2024 年 3 月に 1 泊滞在
Senior Rooms Operations Managerからの返信 (投稿日 : 2024 年 3 月 7 日)
Dear Mikal, Thank you for staying with us at the Monterey Marriott. We are glad you enjoyed your time with us and we appreciate your positive feedback. Your comments about our staff inspire us to continue providing exceptional service to all our guests. We hope to have the pleasure of welcoming you back soon. Warmest regards, Blanca Erben, Senior Rooms Operations Manager

10/10 (非常に良い)

Mary Grace

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
5 stars!
2024 年 2 月に 1 泊滞在
Senior Rooms Operations Managerからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Ms. Grace, Thank you for the generous rating of our hotel, the Monterey Marriott. We are delighted you could enjoy our perfect blend of location and service from our downtown hotel! Thank you again for being our guest, and we look forward to seeing you again soon.Warmest regards,Blanca ErbenSenior Rooms Operations Manager

10/10 (非常に良い)

Mariela

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The rooms were very spacious and clean! The breakfast buffet was delicious.
2024 年 2 月に 1 泊滞在
Senior Rooms Operations Managerからの返信 (投稿日 : 2024 年 2 月 24 日)
Dear Mariela, Thank you for the generous rating and kind review of our hotel, the Monterey Marriott. We are delighted you had a perfect visit and that our well-kept accommodations and delightful breakfast buffet met your expectations. Thank you again for being our guest, and we look forward to welcoming you back again soon.Warmest regards,Blanca ErbenSenior Rooms Operations Manager

10/10 (非常に良い)

Stephanie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Senior Rooms Operations Managerからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear Stephanie, Thank you for the generous rating of our hotel, the Monterey Marriott. We are delighted you could enjoy our perfect blend of location and service from our downtown hotel! Thank you again for being our guest, and we look forward to welcoming you back to see us soon.Warmest regards,Blanca ErbenSenior Rooms Operations Manager

10/10 (非常に良い)

Jennie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Senior Rooms Operations Managerからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Jennie, We are happy you chose Monterey Marriott for your recent visit to Monterey. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Warmest regards,Blanca ErbenSenior Rooms Operations Manager

10/10 (非常に良い)

Theo

2024 年 2 月に 1 泊滞在
Senior Rooms Operations Managerからの返信 (投稿日 : 2024 年 2 月 13 日)
Dear Theo, Thank you for the wonderful rating for Monterey Marriott! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Warmest regards,Blanca ErbenSenior Rooms Operations Manager

10/10 (非常に良い)

Lea、Hayward

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel, only thing I didn’t like is the parking, you have to either pay to park in a parking garage a block away, or pay for valet parking.
2024 年 1 月に 1 泊滞在
Senior Rooms Operations Managerからの返信 (投稿日 : 2024 年 2 月 9 日)
Dear Lea, Thank you for the generous rating of our hotel, the Monterey Marriott. We are glad that you loved our property and had an overall pleasant stay. However, we regret your disappointment with regard to the parking cost. Our fees are competitively priced and posted on our website so guests can have this information before booking with us. Thank you again for your feedback. We look forward to your next visit.Warmest regards,Blanca ErbenSenior Rooms Operations Manager

10/10 (非常に良い)

Suzette

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Will definitely stay again!
2024 年 2 月に 1 泊滞在
Senior Rooms Operations Managerからの返信 (投稿日 : 2024 年 2 月 5 日)
Dear Suzette, Thank you for the perfect rating. We are glad you had a wonderful time at Monterey Marriott. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Warmest regards,Blanca Erben,Senior Rooms Operations Manager

10/10 (非常に良い)

Glenn

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
Senior Rooms Operations Managerからの返信 (投稿日 : 2024 年 2 月 5 日)
Dear Glenn, Thank you for rating your stay at Monterey Marriott. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Warmest regards,Blanca Erben,Senior Rooms Operations Manager

10/10 (非常に良い)

Edgar

2024 年 1 月に 2 泊滞在
Senior Rooms Operations Managerからの返信 (投稿日 : 2024 年 1 月 27 日)
Dear Edgar, Thanks for the outstanding rating! We are delighted your time at Monterey Marriott was so great, as we always strive for excellence. We look forward to your return soon so we can share another fantastic experience with you.Warmest regards,Blanca Erben,Senior Rooms Operations Manager

10/10 (非常に良い)

veronica

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Staying at this hotel in Monter
Amazing was upgraded to anothef room for the view . Super friendkh staff and breakfast is delicious !
2024 年 1 月に 1 泊滞在
Senior Rooms Operations Managerからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Veronica, On behalf of our staff, thank you for the excellent review! We are pleased to know how much you loved your stay with us and that our comfortable room with beautiful views and courteous associates made your visit memorable. We are also delighted you could take advantage of our mouth-watering breakfast. All of us at the Monterey Marriott look forward to having you visit with us again.Warmest regards,Blanca Erben,Senior Rooms Operations Manager

10/10 (非常に良い)

Victor

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
fun stay
Everything was very clean. Staff very friendly.
2024 年 1 月に 3 泊滞在
Senior Rooms Operations Managerからの返信 (投稿日 : 2024 年 1 月 17 日)
Dear Victor, Thank you for the perfect rating. We are glad you had a wonderful time at the Monterey Marriott and liked our fresh accommodations and friendly staff. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Warmest regards,Blanca ErbenSenior Rooms Operations Manager

10/10 (非常に良い)

Eden

2024 年 1 月に 1 泊滞在
Senior Rooms Operations Managerからの返信 (投稿日 : 2024 年 1 月 17 日)
Dear Eden, Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Monterey Marriott, and we look forward to welcoming you again soon.Warmest regards,Blanca ErbenSenior Rooms Operations Manager

10/10 (非常に良い)

Dave

2024 年 1 月に 1 泊滞在
Senior Rooms Operations Managerからの返信 (投稿日 : 2024 年 2 月 4 日)
Dear Dave, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with an excellent stay at the Monterey Marriott. We look forward to your return and wish you all the best with your future travels.Warmest regards,Blanca Erben,Senior Rooms Operations Manager

10/10 (非常に良い)

Kera

2024 年 1 月に 1 泊滞在
Senior Rooms Operations Managerからの返信 (投稿日 : 2024 年 1 月 10 日)
Dear Kera, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to the Monterey Marriott.Warmest regards,Blanca ErbenSenior Rooms Operations Manager

6/10 (普通)

Ivonne

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス
Family stay 2 kids. The property itself was ok. Staff was very kind helpful. But the property I was disappointed compared to other Marriott. I reserved a city view room but got a room with the pool view. Our room #307 was terrible. The furnace kept making loud banging noises throughout the night. Our sink was slow to drain. The body wash bottle holder was broken off when we arrived so it was just sitting on a shelf. No microwave in the room. Also you could hear literally everything from the people at the pools to the passerby’s in the hallway. I was shocked how loud it was which made it hard to get my toddler down to bed and keep him down even with a sound machine. I had debated about asking for a room change but we were staying only 1 night and my husband and 6 year old had already knocked out. I did call in the morning explaining the loudness of the room and ask for an extra hour on checkout bcus it was 10am and my kids were still asleep which they accommodated. Breakfast buffet was nice options were good. Valet parking only which sucks when you’re traveling with small kids bcus we realized we forgot a few things and had to request them to bring the car back up. So yea would I stay here again with a family and small kids probably not.
2024 年 1 月に 1 泊滞在
Senior Rooms Operations Managerからの返信 (投稿日 : 2024 年 1 月 11 日)
Dear Ivonne, Thank you for taking the time to share your feedback. We are happy to know you enjoyed our breakfast offerings and that our devoted associates took great care of you. We will certainly share your praises with them. However, we deeply regret the concerns you had with your room and the noise issues you endured during your stay. Please know our front desk is always available and happy to help make your stay more comfortable. We utilize feedback like yours to improve our guest experience; therefore, we appreciate you taking the time to leave your review. We hope you will change your mind and give us another opportunity to provide you with the excellent hospitality for which we are known.Warmest regards,Blanca ErbenSenior Rooms Operations Manager

10/10 (非常に良い)

Delia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Senior Rooms Operations Managerからの返信 (投稿日 : 2024 年 1 月 10 日)
Dear Delia, We are thrilled you had an excellent stay at the Monterey Marriot, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Warmest regards,Blanca ErbenSenior Rooms Operations Manager

10/10 (非常に良い)

Nadine

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 2 泊滞在
Senior Rooms Operations Managerからの返信 (投稿日 : 2024 年 1 月 10 日)
Dear Nadine, Thank you for choosing the Monterey Marriott. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Warmest regards,Blanca ErbenSenior Rooms Operations Manager

8/10 (良い)

Jaideep

2024 年 1 月に 1 泊滞在
Senior Rooms Operations Managerからの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Jaideep,Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Monterey Marriott. We hope to have the pleasure of doing so again on your next visit to the area.Warmest regards,Blanca ErbenSenior Rooms Operations Manager

6/10 (普通)

Cori

良かった点 : 清潔度
2023 年 12 月に 2 泊滞在
Senior Rooms Operations Managerからの返信 (投稿日 : 2024 年 1 月 2 日)
Dear Cori, Thank you for choosing our hotel for your stay. We are sorry for not meeting your expectations; please accept our apologies for the issues that impacted your rating. We hope you will allow us to restore your confidence in us on a future visit.Warmest regards,Blanca ErbenSenior Rooms Operations Manager