Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!
10/10 (非常に良い)
Hitoshi
2023 年 10 月 21 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hitoshi
2023 年 10 月に 3 泊滞在
Tracyからの返信 (投稿日 : 2023 年 11 月 11 日)
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!
10/10 (非常に良い)
MASATOSHI
2023 年 7 月 29 日
MASATOSHI
2023 年 7 月に 10 泊滞在
Tracyからの返信 (投稿日 : 2023 年 8 月 22 日)
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!
4/10 (不満)
YOSHITSUGU
2023 年 4 月 14 日
YOSHITSUGU
2023 年 4 月に 1 泊滞在
Tracyからの返信 (投稿日 : 2023 年 4 月 26 日)
Thank you for taking the time to share your opinion regarding your stay at the Sonesta San Jose. We appreciate you and your business and look forward to serving you again. Please share the issues you had during your stay so we can improve our service. I look forward to your response.
8/10 (良い)
Atsuya
出張
2022 年 10 月 30 日
良かった点 : スタッフとサービス
気になった点 : 清潔度
Atsuya
2022 年 10 月に 5 泊滞在
Tracyからの返信 (投稿日 : 2022 年 10 月 31 日)
Thank you for taking the time to review the Sonesta San Jose. We look forward to serving you the next time you come to the San Jose area.
Dear Hiromasa,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
10/10 (非常に良い)
宿泊されたお客様
出張
2021 年 3 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
So nice!
宿泊されたお客様
2021 年 3 月に 7 泊滞在
Robert からの返信 (投稿日 : 2021 年 3 月 22 日)
Hello,
Thank you kindly for your feedback. We take guest feedback very seriously, especially during these challenging times. We are happy that you enjoyed your stay with us and we hope to have you back with us again in the future.
Have a great day and stay safe.
10/10 (非常に良い)
宿泊されたお客様
出張
2020 年 7 月 31 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2020 年 7 月に 7 泊滞在
Robert からの返信 (投稿日 : 2020 年 8 月 2 日)
Thank you for taking the time to tell us about your experience at Crowne Plaza SAN JOSE-SILICON VALLEY.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
10/10 (非常に良い)
宿泊されたお客様
出張
2020 年 7 月 31 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2020 年 7 月に 8 泊滞在
Robert からの返信 (投稿日 : 2020 年 8 月 2 日)
Thank you for taking the time to tell us about your experience at Crowne Plaza SAN JOSE-SILICON VALLEY.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
10/10 (非常に良い)
宿泊されたお客様
出張
2020 年 2 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2020 年 2 月に 3 泊滞在
Robert からの返信 (投稿日 : 2020 年 2 月 15 日)
Thank you for taking the time to tell us about your experience at Crowne Plaza SAN JOSE-SILICON VALLEY.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
10/10 (非常に良い)
宿泊されたお客様
2020 年 2 月 15 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
宿泊されたお客様
2020 年 2 月に 4 泊滞在
Robert からの返信 (投稿日 : 2020 年 2 月 15 日)
Thank you for taking the time to tell us about your experience at Crowne Plaza SAN JOSE-SILICON VALLEY.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
8/10 (良い)
宿泊されたお客様
出張
2020 年 2 月 11 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2020 年 2 月に 2 泊滞在
Robertからの返信 (投稿日 : 2020 年 2 月 11 日)
Thank you for taking the time to tell us about your experience at Crowne Plaza SAN JOSE-SILICON VALLEY.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Dear Shigeki,
Thank you for making Crowne Plaza San Jose - Silicon Valley part of your recent trip to Milpitas. We are glad to hear that our tranquil accommodations and attentive guest service helped deliver the exceptional hotel experience you deserve. Should your travels bring you back our way, please choose us for your stay again.
Thank you for taking the time to tell us about your experience at Crowne Plaza SAN JOSE-SILICON VALLEY.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
10/10 (非常に良い)
宿泊されたお客様
2019 年 10 月 17 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
リノベ済み
リノベーションされていたので清潔で良かった。周辺も飲食店が多くとても便利でした。
宿泊されたお客様
2019 年 10 月に 3 泊滞在
Robertからの返信 (投稿日 : 2019 年 10 月 20 日)
Thank you for taking the time to tell us about your experience at Crowne Plaza SAN JOSE-SILICON VALLEY.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
10/10 (非常に良い)
Christine
カップルで旅行
2024 年 5 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is our 3rd stay here, always great!
Christine
2024 年 5 月に 1 泊滞在
8/10 (良い)
Cody
2024 年 5 月 23 日
良かった点 : 清潔度、スタッフとサービス
A/c didn’t work
Cody
2024 年 5 月に 1 泊滞在
Tracyからの返信 (投稿日 : 2024 年 5 月 24 日)
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!
10/10 (非常に良い)
Michael
2024 年 5 月 22 日
良かった点 : 設備とサービス、施設のコンディションと設備
Beautiful property and very nice
Michael
2024 年 5 月に 1 泊滞在
Tracyからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!
10/10 (非常に良い)
Jesus
2024 年 5 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Jesus
2024 年 5 月に 2 泊滞在
Tracyからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!
10/10 (非常に良い)
Connie
2024 年 5 月 19 日
良かった点 : スタッフとサービス、施設のコンディションと設備
Connie
2024 年 5 月に 1 泊滞在
Tracyからの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!
8/10 (良い)
Jayme
カップルで旅行
2024 年 5 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff were very friendly and helpful! The buffet had a large variety
Jayme
2024 年 5 月に 4 泊滞在
Tracyからの返信 (投稿日 : 2024 年 5 月 20 日)
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!
6/10 (普通)
Joshua
2024 年 5 月 18 日
良かった点 : 清潔度、施設のコンディションと設備
Hotel was clean and convenient for an event at Levi's stadium. AC in room would not cool down so it was warm and stuffy at night. Not bad for a night stay though.
Joshua
2024 年 5 月に 1 泊滞在
Tracyからの返信 (投稿日 : 2024 年 5 月 20 日)
Thank you for taking the time to leave a review for the Sonesta San Jose! We apologize for the inconvenience you incurred during your stay and we will be working hard to make improvements. We know that you have choices and we appreciate you choosing Sonesta!
8/10 (良い)
Theresa
家族旅行
2024 年 5 月 15 日
Clean, good location, friendly
Theresa
2024 年 5 月に 5 泊滞在
Tracyからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!
6/10 (普通)
Titus
家族旅行
2024 年 5 月 9 日
良かった点 : スタッフとサービス
Bath room facilities not good
Titus
2024 年 5 月に 2 泊滞在
Tracyからの返信 (投稿日 : 2024 年 5 月 10 日)
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. I have advised our maintenance team about the issues with the toilet and they are being addressed. We hope that you consider returning in the future.
10/10 (非常に良い)
Jenny
2024 年 5 月 8 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean and tidy establishment.
Jenny
2024 年 5 月に 1 泊滞在
Tracyからの返信 (投稿日 : 2024 年 5 月 8 日)
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!
8/10 (良い)
WEN-JIN、San Jose
2024 年 5 月 5 日
WEN-JIN
2024 年 4 月に 5 泊滞在
Tracyからの返信 (投稿日 : 2024 年 5 月 7 日)
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!
10/10 (非常に良い)
Allan
2024 年 5 月 4 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Pretty good service.
Allan
2024 年 4 月に 2 泊滞在
Tracyからの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!
6/10 (普通)
Jerry
出張
2024 年 5 月 1 日
良かった点 : 設備とサービス
気になった点 : 清潔度、スタッフとサービス
clean the carpet.
Jerry
2024 年 4 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Jerry,While we always appreciate hearing from our guests, we are sorry to hear you had concerns with the accommodations. We want to assure you that we do engage in deep cleaning processes, and we appreciate you informing us of a need to address our housekeeping policies and procedures. Thank you for your comments. We hope to see you again and impress you with our improvements.
6/10 (普通)
steve
2024 年 5 月 1 日
steve
2024 年 4 月に 2 泊滞在
Tracyからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!
10/10 (非常に良い)
Mohamed Abdul Kader Khan Iqbal
2024 年 4 月 30 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice hotel
Mohamed Abdul Kader Khan Iqbal
2024 年 4 月に 7 泊滞在
Tracyからの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!
10/10 (非常に良い)
Xiaojing
2024 年 4 月 29 日
Xiaojing
2024 年 4 月に 1 泊滞在
Tracyからの返信 (投稿日 : 2024 年 5 月 20 日)
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!
10/10 (非常に良い)
Jon-Ian
2024 年 4 月 29 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Clean and easy place to stay at
Jon-Ian
2024 年 4 月に 1 泊滞在
Tracyからの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!
4/10 (不満)
Jerry
出張
2024 年 4 月 27 日
良かった点 : 設備とサービス
気になった点 : 清潔度、スタッフとサービス
Wonder how often do they clean their carpet.
Jerry
2024 年 4 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Jerry,While we always appreciate hearing from our guests, we are sorry to hear you had concerns with the accommodations. We want to assure you that we do engage in deep cleaning processes, and we appreciate you informing us of a need to address our housekeeping policies and procedures. Thank you for your comments. We hope to see you again and impress you with our improvements.
10/10 (非常に良い)
Srikanth
出張
2024 年 4 月 20 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Like the proximity to my work location, convenient to get to the shopping area nearby. Staff is courteous. The carpet hygiene can be improved further.
Srikanth
2024 年 4 月に 4 泊滞在
Tracyからの返信 (投稿日 : 2024 年 4 月 20 日)
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!
6/10 (普通)
Sanjay
2024 年 4 月 12 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Sanjay
2024 年 3 月に 1 泊滞在
Tracyからの返信 (投稿日 : 2024 年 4 月 15 日)
Thank you for taking the time to give us some feedback. We will work harder to improve on any issues you had during your stay with us. If you have time please let me know what issues you had. Thank you and look forward to your feedback.
10/10 (非常に良い)
Don
2024 年 3 月 29 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Don
2024 年 3 月に 1 泊滞在
Tracyからの返信 (投稿日 : 2024 年 4 月 19 日)
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!
10/10 (非常に良い)
Rene
2024 年 3 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Thank you!
Rene
2024 年 3 月に 3 泊滞在
Tracyからの返信 (投稿日 : 2024 年 3 月 19 日)
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!
8/10 (良い)
JINOH
2024 年 2 月 26 日
良かった点 : 清潔度、スタッフとサービス
Very satisfied except bathroom water drop.
JINOH
2024 年 2 月に 7 泊滞在
Tracyからの返信 (投稿日 : 2024 年 2 月 27 日)
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!
10/10 (非常に良い)
Christine
カップルで旅行, 小さなお子様連れの家族旅行
2024 年 2 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I like the jacuzzi & pool all year round!
The security deposit was resonable & fast of getting back next day
Christine
2024 年 2 月に 1 泊滞在
Tracyからの返信 (投稿日 : 2024 年 2 月 26 日)
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!
10/10 (非常に良い)
Jeffrey
2024 年 2 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Jeffrey
2024 年 2 月に 2 泊滞在
Tracyからの返信 (投稿日 : 2024 年 2 月 16 日)
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!
10/10 (非常に良い)
Andrea
2024 年 2 月 11 日
Andrea
2024 年 2 月に 1 泊滞在
Tracyからの返信 (投稿日 : 2024 年 2 月 12 日)
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!
10/10 (非常に良い)
quang
2024 年 2 月 8 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
quang
2024 年 2 月に 1 泊滞在
Tracyからの返信 (投稿日 : 2024 年 2 月 12 日)
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!
8/10 (良い)
MATTHEW、Loleta
家族旅行
2024 年 2 月 1 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
nice pool
MATTHEW
2024 年 1 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 5 日)
Dear Matthew,The best part of any stay is often hanging out at the pool, and we're glad that you had such a good time at ours! Your high rating is something we greatly appreciate, and we look forward to welcoming you back to Sonesta San Jose in the future.
8/10 (良い)
west
家族旅行
2024 年 1 月 30 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice overall hotel
west
2024 年 1 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 1 日)
Thank you for allowing Sonesta San Jose to host your recent visit. We're delighted to hear you had an enjoyable experience, and we appreciate you taking the time to share your comments. We hope to have the opportunity to welcome you back the next time you're in the area.
8/10 (良い)
Sheena
2024 年 1 月 30 日
Sheena
2024 年 1 月に 1 泊滞在
Tracyからの返信 (投稿日 : 2024 年 3 月 21 日)
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!
2/10 (非常に不満)
Michael
2024 年 1 月 22 日
Michael
2024 年 1 月に 3 泊滞在
Tracyからの返信 (投稿日 : 2024 年 2 月 12 日)
Thank you for taking the time to send a review regarding your stay at the Sonesta San Jose. We are sorry if we did not meet your expectation. We would like to see what the issue with your stay was. Please feel free to contact the hotel and speak with the manager on duty.
10/10 (非常に良い)
Stanley
グループ旅行
2024 年 1 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
One Night
Very nice overnight stay.
Stanley
2024 年 1 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Stanley,It was a delight hosting you at Sonesta San Jose, and we appreciate you taking the time to leave such an excellent review. We work hard to meet all our guests' expectations and are thrilled to have hit the mark for your visit. Come back anytime: it would be a pleasure to have you return again.
10/10 (非常に良い)
Jason
出張
2024 年 1 月 16 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great property and staff
Jason
2024 年 1 月に 1 泊滞在
Tracyからの返信 (投稿日 : 2024 年 1 月 16 日)
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!
10/10 (非常に良い)
CHAD
出張
2024 年 1 月 15 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Stayed here a few times now for business. Jesus at front desk was great.
Staff at bar/restaurant are very friendly.
CHAD
2024 年 1 月に 4 泊滞在
Guest Relationsからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Chad,Thank you for your positive feedback and for choosing Sonesta San Jose for your business stays. We are delighted to hear that Jesus at the front desk and our team members at our restaurant have consistently provided you with exceptional service. Creating a friendly and welcoming atmosphere for our guests is our top priority, and we look forward to serving you again.