部屋からの景観

プルマン メルボルン オン ザ パークの口コミ

5 out of 5
プルマン メルボルン オン ザ パーク
192 Wellington Parade, East Melbourne, VIC

口コミ

8.4

とても良い

評価 10 - 1000 件の口コミ中 469 件が非常に良い" "
評価 8 - 1000 件の口コミ中 344 件が良い" "
評価 6 - 1000 件の口コミ中 118 件が普通" "
評価 4 - 1000 件の口コミ中 49 件が不満" "
評価 2 - 1000 件の口コミ中 20 件が非常に不満" "

8.6/10

清潔度

9.0/10

スタッフとサービス

8.6/10

設備とサービス

8.0/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

8/10 (良い)

宿泊されたお客様

2020 年 1 月に 3 泊滞在
Keiko Kinross - Assistant Managerからの返信 (投稿日 : 2020 年 1 月 26 日)
Dear Guest, Thank you for the great review of our hotel and your ongoing loyalty! We are glad that you enjoyed your experience with us and hope to see you again very soon.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
部屋の窓から全豪オープン戦会場が見えて、テンションが上がりました。ミニバーのワインの値段も安く、美味しかつたです。
2019 年 1 月に 3 泊滞在

10/10 (非常に良い)

Danielle

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Will be staying here everytime we come to Melbourne. Absolutely beautiful rooms with amazing views. The staff are all so lovely especially at Dinner time with a staff named Julia she goes above and beyond everytime and for anyone. Thank you for a beautiful honeymoon Pullman and we can’t wait to come back again❤️
2024 年 3 月に 5 泊滞在
Eliza Stewart Guest Experience Executiveからの返信 (投稿日 : 2024 年 4 月 12 日)
Dear Danielle, I am very happy to hear that you enjoyed your stay and that our team here at Pullman Melbourne on the Park made your stay as comfortable and as pleasant as possible. We hope to see you again soon! Kind regards, Eliza StewartGuest Experience Executive

10/10 (非常に良い)

Kamran

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great choice for people looking for a 5 star accommodation with walking distance to the central Melbourne
2024 年 3 月に 2 泊滞在
Eliza Stewart Guest Experience Executiveからの返信 (投稿日 : 2024 年 4 月 12 日)
Dear Kamran, I am very happy to hear that you enjoyed your stay and that our team here at Pullman Melbourne on the Park made your stay as comfortable and as pleasant as possible. We hope to see you again soon! Kind regards, Eliza StewartGuest Experience Executive

10/10 (非常に良い)

Lisa

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location and good rooms
2024 年 3 月に 2 泊滞在
Eliza Stewart Guest Experience Executiveからの返信 (投稿日 : 2024 年 4 月 12 日)
Dear Lisa, I am very happy to hear that you enjoyed your stay and that our team here at Pullman Melbourne on the Park made your stay as comfortable and as pleasant as possible. We hope to see you again soon! Kind regards, Eliza StewartGuest Experience Executive

10/10 (非常に良い)

Mell

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
Eliza Stewart Guest Experience Executive からの返信 (投稿日 : 2024 年 2 月 10 日)
Dear Mell, I am very happy to hear that you enjoyed your stay and that our team here at Pullman Melbourne on the Park made your stay as comfortable and as pleasant as possible. We hope to see you again soon! Kind regards,

10/10 (非常に良い)

Grace

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 2 泊滞在
Eliza Stewart Guest Experience Executive からの返信 (投稿日 : 2024 年 2 月 10 日)
Dear Grace, I am very happy to hear that you enjoyed your stay and that our team here at Pullman Melbourne on the Park made your stay as comfortable and as pleasant as possible. We hope to see you again soon! Kind regards,

10/10 (非常に良い)

Mick、Bushfield

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay
2024 年 1 月に 2 泊滞在
Eliza Stewart Guest Experience Executive からの返信 (投稿日 : 2024 年 2 月 10 日)
Dear Mick, I am very happy to hear that you enjoyed your stay and that our team here at Pullman Melbourne on the Park made your stay as comfortable and as pleasant as possible. We hope to see you again soon! Kind regards,

8/10 (良い)

Sophie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We went to the tennis so super convenient. The in room dining system didn’t work well online and there were very limited options.
2024 年 1 月に 1 泊滞在
Eliza Stewart Guest Experience Executive からの返信 (投稿日 : 2024 年 1 月 16 日)
Dear Sophie, I am very happy to hear that you enjoyed your stay and that our team here at Pullman Melbourne on the Park made your stay as comfortable and as pleasant as possible. I am glad our convenient location was beneficial to you. We hope to see you again soon! Kind regards, Eliza Stewart Guest Experience Executive

8/10 (良い)

Peter

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
aust open stay
2024 年 1 月に 1 泊滞在
Eliza Stewart Guest Experience Executive からの返信 (投稿日 : 2024 年 1 月 16 日)
Dear Peter, I am very happy to hear that you enjoyed your stay and that our team here at Pullman Melbourne on the Park made your stay as comfortable and as pleasant as possible. We hope to see you again soon! Kind regards, Eliza Stewart Guest Experience Executive

10/10 (非常に良い)

julie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice motel
2024 年 1 月に 2 泊滞在
Eliza Stewart Guest Experience Executive からの返信 (投稿日 : 2024 年 2 月 12 日)
Dear Julie, I am very happy to hear that you enjoyed your stay and that our team here at Pullman Melbourne on the Park made your stay as comfortable and as pleasant as possible. We hope to see you again soon! Kind regards,

10/10 (非常に良い)

julie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great hotel
2024 年 1 月に 2 泊滞在
Eliza Stewart Guest Experience Executive からの返信 (投稿日 : 2024 年 1 月 16 日)
Dear Julie, I am very happy to hear that you enjoyed your stay and that our team here at Pullman Melbourne on the Park made your stay as comfortable and as pleasant as possible. We hope to see you again soon! Kind regards, Eliza Stewart Guest Experience Executive

10/10 (非常に良い)

Amanda

2024 年 1 月に 1 泊滞在
Eliza Stewart Guest Experience Executive からの返信 (投稿日 : 2024 年 2 月 10 日)
Dear Amanda, I am very happy to hear that you enjoyed your stay and that our team here at Pullman Melbourne on the Park made your stay as comfortable and as pleasant as possible. We hope to see you again soon! Kind regards,

8/10 (良い)

Cheryl

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
All was great not a good view even though i booked 9 mths in advance plus the tv connection was not good
2023 年 12 月に 2 泊滞在
Eliza Stewart Guest Experience Executive からの返信 (投稿日 : 2024 年 1 月 16 日)
Dear Cheryl, I am very happy to hear that you enjoyed your stay and that our team here at Pullman Melbourne on the Park made your stay as comfortable and as pleasant as possible. We hope to see you again soon! Kind regards, Eliza Stewart Guest Experience Executive

10/10 (非常に良い)

Helen

家族旅行
良かった点 : 清潔度、スタッフとサービス
2023 年 12 月に 2 泊滞在
Eliza Stewart Guest Experience Executive からの返信 (投稿日 : 2023 年 12 月 27 日)
Dear Helen, Thank you for having taken the time to share some further feedback with us regarding your recent stay. I am very happy to hear that you enjoyed your stay and that our team here at Pullman Melbourne on the Park made your stay as comfortable and as pleasant as possible. We hope to see you again soon! Kind regards, Eliza Stewart Guest Experience Executive

10/10 (非常に良い)

Gweneth

カップルで旅行
良かった点 : 設備とサービス
peaceful location, friendly welcoming staff
2023 年 12 月に 2 泊滞在
Eliza Stewart Guest Experience Executive からの返信 (投稿日 : 2023 年 12 月 27 日)
Dear Gweneth, Thank you for having taken the time to share some further feedback with us regarding your recent stay. I am very happy to hear that you enjoyed your stay and that our team here at Pullman Melbourne on the Park made your stay as comfortable and as pleasant as possible. We hope to see you again soon! Kind regards, Eliza Stewart Guest Experience Executive

8/10 (良い)

Scott

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good buffet breakfast, quiet room, clean and spacious, easy check in, quiet location.
2023 年 12 月に 1 泊滞在
Eliza Stewart Guest Experience Executive からの返信 (投稿日 : 2023 年 12 月 12 日)
Dear Scott, I am very happy to hear that you enjoyed your stay and that our team here at Pullman Melbourne on the Park made your stay as comfortable and as pleasant as possible. We hope to see you again soon! Kind regards,

2/10 (非常に不満)

Salvatore

グループ旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度
Checked in at 5.00pm 6th floor resembled a war zone!! Trays of food in the hallway staff still making up rooms. Ambience was very disappointing. Shocked when I realised the bathroom was a disabled fit out
2023 年 12 月に 1 泊滞在
Eliza Stewart Guest Experience Executive からの返信 (投稿日 : 2023 年 12 月 27 日)
Dear Salvatore, Thank you for taking the time to provide some further feedback regarding your recent stay with us at Pullman Melbourne On The Park. First and foremost, I would like to apologise for the negative experience you had upon your arrival. I have specifically noted your comments so that I can address directly with the respective teams. I would like to assure you that this is not the level of service that we aim to provide nor the genuine sense of hospitality that we train our teams to display.Thank you for providing this constructive feedback, as all feedback is valued. If you would like to further discuss, please contact our Front Office Manager Keiko Kinross via email at keiko.kinross@accor.com, and she will be able to further assist you. Kind regards, Eliza StewartGuest Experience Executive

10/10 (非常に良い)

Alys

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Eliza Stewart Guest Experience Executive からの返信 (投稿日 : 2023 年 12 月 12 日)
Dear Alys, I am very happy to hear that you enjoyed your stay and that our team here at Pullman Melbourne on the Park made your stay as comfortable and as pleasant as possible. We hope to see you again soon! Kind regards,

10/10 (非常に良い)

Bevan

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was wonderful, the bar staff could do wonders with some politeness and improved customer service.
2023 年 12 月に 4 泊滞在
Eliza Stewart Guest Experience Executive からの返信 (投稿日 : 2023 年 12 月 27 日)
Dear Bevan, We very much appreciate your comments regarding your recent stay with us here at the Pullman Melbourne On the Park.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are confident your next visit will be even more enjoyable than this one.All the very best for 2024. Sincerely, Eliza Stewart Guest Experience Executive

8/10 (良い)

DONGBO

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Comfy stay n good location
2023 年 11 月に 2 泊滞在
Eliza Stewart Guest Experience Executive からの返信 (投稿日 : 2023 年 12 月 12 日)
Dear Dongbo, I am very happy to hear that you enjoyed your stay and that our team here at Pullman Melbourne on the Park made your stay as comfortable and as pleasant as possible. We hope to see you again soon! Kind regards Eliza StewartGuest Experience Executive

10/10 (非常に良い)

Lauren

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great room, very clean and quiet. Was a little far away from city entertainment.
2023 年 12 月に 1 泊滞在
Eliza Stewart Guest Experience Executive からの返信 (投稿日 : 2023 年 12 月 12 日)
Dear Lauren, I am very happy to hear that you enjoyed your stay and that our team here at Pullman Melbourne on the Park made your stay as comfortable and as pleasant as possible. We hope to see you again soon! Kind regards,

10/10 (非常に良い)

D

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
.
2023 年 11 月に 1 泊滞在
Eliza Stewartからの返信 (投稿日 : 2023 年 12 月 5 日)
Dear D,Thank you for taking the time to share some feedback regarding your recent stay with us. I am very happy to hear that you enjoyed your stay and that our team here at Pullman Melbourne on the Park made your stay as comfortable and as pleasant as possible. We hope to see you again soon! Kind regards, Eliza StewartGuest Experience Executive

10/10 (非常に良い)

Charles

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff were very friendly and on the ball.
2023 年 11 月に 2 泊滞在
Eliza Stewartからの返信 (投稿日 : 2023 年 12 月 5 日)
Dear Charles, Thank for you taking the time to share some feedback regarding your recent stay with us. I am very happy to hear that you enjoyed your stay and that our team here at Pullman Melbourne on the Park made your stay as comfortable and as pleasant as possible. We hope to see you again soon! Kind regards, Eliza StewartGuest Experience Executive

8/10 (良い)

Stephanie

2023 年 11 月に 1 泊滞在
Eliza Stewart Guest Experience Executive からの返信 (投稿日 : 2023 年 12 月 12 日)
Dear Stephanie, t is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,

10/10 (非常に良い)

Siobhan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beautiful hotel. Close to Olympic Park Staff very nice
2023 年 11 月に 1 泊滞在
Elizaからの返信 (投稿日 : 2023 年 11 月 20 日)
Dear Siobhan, Thank you for having taken the time to share some further feedback with us regarding your recent stay. I am very happy to hear that you enjoyed your stay and that our team here at Pullman Melbourne on the Park made your stay as comfortable and as pleasant as possible. We hope to see you again soon! Eliza Guest Experience Executive

4/10 (不満)

Sam

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Corey

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely place to stay with stunning views
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Caroline

2023 年 10 月に 1 泊滞在
Eliza からの返信 (投稿日 : 2023 年 11 月 20 日)
Dear Caroline, Thank you for having taken the time to share some further feedback with us regarding your recent stay. I am very happy to hear that you enjoyed your stay and that our team here at Pullman Melbourne on the Park made your stay as comfortable and as pleasant as possible. We hope to see you again soon! Eliza Guest Experience Executive

10/10 (非常に良い)

Kathryn

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
.
2023 年 10 月に 2 泊滞在

6/10 (普通)

Jason

2023 年 9 月に 1 泊滞在
Eliza からの返信 (投稿日 : 2023 年 11 月 20 日)
Dear Jason, I am very happy to hear that you enjoyed your stay and that our team here at Pullman Melbourne on the Park made your stay as comfortable and as pleasant as possible. We hope to see you again soon! Eliza Guest Experience Executive

8/10 (良い)

Richard、Del Mar

出張, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was a very nice stay. It was quite spotless and everything was of very high quality. The breakfast service had a wide range of good food. Check-in was smooth and very pleasant, even in the early hours of the morning. Parking was a a little difficult with some narrow carparks and at times very full. The ticket machine was also broken so this required some discussion via the intercom to get out and collecting some tickets from the front desk. The room was immaculate and had an amazing view, and all the furnishings were high quality. Unfortunately I couldn't figure out if there was a way to turn off individual lights in the room. It seems like the new upgrades include a high tech lighting system where they all come on or go off together, unless I just couldn't figure it out. This didn't work well when I got up early while others were still asleep. The executive lounge was very nice with excellent service, a great view, and facilities perfect for either unwinding in the evening, or getting some work done away from the room at times. The pool looked amazing, but being an outdoor pool it was just a bit too cold to enjoy this time of year. The park right across the road is great for a nice stroll, and there are some excellent dining options very close as well. We had a very good stay and would be very happy to stay here again.
2023 年 10 月に 3 泊滞在
Stephan Leroy - General Managerからの返信 (投稿日 : 2023 年 10 月 11 日)
Dear Richard,We very much appreciate your comments regarding your recent stay with us here at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services following our room renovation project.It is especially pleasing to hear that you enjoyed not only our location but the service from our staff as we strive to create a memorable experience for every guest who stays with us.I do want to apologize that we experienced issues with the heating in the Pool during your stay. We then were delayed by waiting on replacements parts to come from interstate. I am sorry this impacted your stay and assure you that our pool is normally heated all year round.Thank you again for sharing your experience, and we are confident your next visit will be even more enjoyable than this one.All the very best for the remainder of 2023.

10/10 (非常に良い)

Ingo、Augsburg

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very nice hotel, service is excellent, especially at the restaurant
2023 年 10 月に 1 泊滞在
Stephan Leroy - General Managerからの返信 (投稿日 : 2023 年 10 月 8 日)
Dear Ingo,We very much appreciate your comments regarding your recent stay with us here at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services following our room renovation project.It is especially pleasing to hear that you enjoyed not only our location but the service from our staff as we strive to create a memorable experience for every guest who stays with us.Thank you again for sharing your experience, and we are confident your next visit will be even more enjoyable than this one.All the very best for the remainder of 2023.

10/10 (非常に良い)

Russell

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fantastic weekend. Fantastic Venue.
2023 年 9 月に 2 泊滞在
Stephan Leroy - General Managerからの返信 (投稿日 : 2023 年 10 月 3 日)
Dear Russell,We very much appreciate your comments regarding your recent stay with us here at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services following our room renovation project.It is especially pleasing to hear that you enjoyed not only our location but the service from our staff as we strive to create a memorable experience for every guest who stays with us.Thank you again for sharing your experience, and we are confident your next visit will be even more enjoyable than this one.All the very best for the remainder of 2023.

10/10 (非常に良い)

Linda

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 2 泊滞在
Stephan Leroy - General Managerからの返信 (投稿日 : 2023 年 10 月 1 日)
Dear Linda,We very much appreciate your comments regarding your recent stay with us here at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services following our room renovation project.It is especially pleasing to hear that you enjoyed not only our location but the service from our staff as we strive to create a memorable experience for every guest who stays with us.Thank you again for sharing your experience, and we are confident your next visit will be even more enjoyable than this one.All the very best for the remainder of 2023.

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Our room was lovely for our 2 night stay . We had lunch on Saturday at the restaurant. Very disappointing. Buffet lunch . Luke warm food .
2023 年 9 月に 2 泊滞在
Stephan Leroy - General Managerからの返信 (投稿日 : 2023 年 10 月 1 日)
Dear Guest,Thank you for taking the time to tell us about your experience at the Pullman Melbourne On The Park. I am sorry that your experience did not meet your or our own expectations; please allow me to express my sincerest apologies.At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.Unfortunately as this review has come through anonymously we aren't able to follow up further with you regarding this matter.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future by staying with us again.

8/10 (良い)

Simon

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在
Stephan Leroy - General Managerからの返信 (投稿日 : 2023 年 9 月 26 日)
Dear Simon,We very much appreciate your comments regarding your recent stay with us here at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services following our room renovation project.It is especially pleasing to hear that you enjoyed not only our location but the service from our staff as we strive to create a memorable experience for every guest who stays with us.Thank you again for sharing your experience, and we are confident your next visit will be even more enjoyable than this one.All the very best for the remainder of 2023.

10/10 (非常に良い)

Lynette

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely stay . Coming back next weekend for the footy
2023 年 9 月に 1 泊滞在
Stephan Leroy - General Managerからの返信 (投稿日 : 2023 年 9 月 24 日)
Dear Lynette,We very much appreciate your comments regarding your recent stay with us here at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services following our room renovation project.It is especially pleasing to hear that you enjoyed not only our location but the service from our staff as we strive to create a memorable experience for every guest who stays with us.Thank you again for sharing your experience, and we are confident your next visit will be even more enjoyable than this one.All the very best for the remainder of 2023.

10/10 (非常に良い)

Georgina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 9 月に 1 泊滞在
Stephan Leroy - General Managerからの返信 (投稿日 : 2023 年 9 月 24 日)
Dear Georgina,We very much appreciate your comments regarding your recent stay with us here at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services following our room renovation project.It is especially pleasing to hear that you enjoyed not only our location but the service from our staff as we strive to create a memorable experience for every guest who stays with us.Thank you again for sharing your experience, and we are confident your next visit will be even more enjoyable than this one.All the very best for the remainder of 2023.

10/10 (非常に良い)

Mark

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great rooms, view and location. Stayed as going to AFL finals. Excellent would definitely stay again
2023 年 9 月に 1 泊滞在
Stephan Leroy - General Managerからの返信 (投稿日 : 2023 年 9 月 22 日)
Dear Mark,We very much appreciate your comments regarding your recent stay with us here at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services following our room renovation project.It is especially pleasing to hear that you enjoyed not only our location but the service from our staff as we strive to create a memorable experience for every guest who stays with us.Thank you again for sharing your experience, and we are confident your next visit will be even more enjoyable than this one.All the very best for the remainder of 2023.

10/10 (非常に良い)

Lea Jade

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Love staying here very clean
2023 年 9 月に 1 泊滞在
Stephan Leroy - General Managerからの返信 (投稿日 : 2023 年 9 月 18 日)
Dear Lea Jade,We very much appreciate your comments regarding your recent stay with us here at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services following our room renovation project.It is especially pleasing to hear that you enjoyed not only our location but the service from our staff as we strive to create a memorable experience for every guest who stays with us.Thank you again for sharing your experience, and we are confident your next visit will be even more enjoyable than this one.All the very best for the remainder of 2023.

10/10 (非常に良い)

sonia

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Outstanding property! Truly 5 stars!
2023 年 9 月に 1 泊滞在
Stephan Leroy - General Managerからの返信 (投稿日 : 2023 年 9 月 15 日)
Dear Sonia,We very much appreciate your comments regarding your recent stay with us here at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services following our room renovation project.It is especially pleasing to hear that you enjoyed not only our location but the service from our staff as we strive to create a memorable experience for every guest who stays with us.Thank you again for sharing your experience, and we are confident your next visit will be even more enjoyable than this one.All the very best for the remainder of 2023.

8/10 (良い)

Rodney

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent front of house staff. Clean,well-positioned adjacent to MCG. Room service somewhat slow.
2023 年 9 月に 1 泊滞在
Stephan Leroy - General Managerからの返信 (投稿日 : 2023 年 9 月 15 日)
Dear Rodney,We very much appreciate your comments regarding your recent stay with us here at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services following our room renovation project.It is especially pleasing to hear that you enjoyed not only our location but the service from our staff as we strive to create a memorable experience for every guest who stays with us.I am sorry you experienced delays with our In Room Dining service. We have recently recruited a new Executive Chef and are making changes to further improve this service for our valued guests.Thank you again for sharing your experience, and we are confident your next visit will be even more enjoyable than this one.All the very best for the remainder of 2023.

8/10 (良い)

Anilyn

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 1 泊滞在
Stephan Leroy - General Managerからの返信 (投稿日 : 2023 年 8 月 30 日)
Dear Anilyn,We very much appreciate your comments regarding your recent stay with us here at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services following our room renovation project.Thank you again for sharing your experience, and we are confident your next visit will be even more enjoyable than this one.All the very best for the remainder of 2023.

10/10 (非常に良い)

Lea Jade

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice
2023 年 8 月に 1 泊滞在
Stephan Leroy - General Managerからの返信 (投稿日 : 2023 年 8 月 29 日)
Dear Lea,We very much appreciate your comments regarding your recent stay with us here at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services following our room renovation project.It is especially pleasing to hear that you enjoyed not only our location but the service from our staff as we strive to create a memorable experience for every guest who stays with us.Thank you again for sharing your experience, and we are confident your next visit will be even more enjoyable than this one.All the very best for the remainder of 2023.

10/10 (非常に良い)

Tricia

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
From the moment I arrived until the moment I left, staff were attentive, kind, professional and provided me with a level of service that I could only hope could be emulated elsewhere. The accessible accommodation was perfection. It not only was practical and able to meet me needs as a person with a disability, it also looked fabulous. I will definitely stat there again.
2023 年 8 月に 1 泊滞在
Stephan Leroy - General Managerからの返信 (投稿日 : 2023 年 8 月 17 日)
Dear Tricia,We very much appreciate your comments regarding your recent stay with us here at the Pullman Melbourne On the Park. Let me also take this opportunity to thank you for your ongoing loyalty as one of our valued ALL Gold Members.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services following our room renovation project and the improvements made to our accessible rooms.It is especially pleasing to hear that you enjoyed not only our location but the service from our staff as we strive to create a memorable experience for every guest who stays with us.Thank you again for sharing your experience, and we are confident your next visit will be even more enjoyable than this one. If there is anything else we can do to make your next stay more comfortable, please don't hesitate to let our team know.All the very best for the remainder of 2023, we look forward to your next stay with us.

10/10 (非常に良い)

Kristy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location, clean, friendly staff.
2023 年 8 月に 1 泊滞在
Stephan Leroy - General Managerからの返信 (投稿日 : 2023 年 8 月 14 日)
Dear Kristy,We very much appreciate your comments regarding your recent stay with us here at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services following our room renovation project.It is especially pleasing to hear that you enjoyed not only our location but the service from our staff as we strive to create a memorable experience for every guest who stays with us.Thank you again for sharing your experience, and we are confident your next visit will be even more enjoyable than this one.All the very best for the remainder of 2023.

8/10 (良い)

Steve

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 7 月に 1 泊滞在
Stephan Leroy - General Managerからの返信 (投稿日 : 2023 年 7 月 25 日)
Dear Steve,We very much appreciate your comments regarding your recent stay with us here at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services following our room renovation project.It is especially pleasing to hear that you enjoyed not only our location but the service from our staff as we strive to create a memorable experience for every guest who stays with us.Thank you again for sharing your experience, and we are confident your next visit will be even more enjoyable than this one.All the very best for 2023.

10/10 (非常に良い)

Shannon

家族旅行
良かった点 : 清潔度、スタッフとサービス
Quick and friendly check in/out
2023 年 7 月に 1 泊滞在
Stephan Leroy - General Managerからの返信 (投稿日 : 2023 年 7 月 17 日)
Dear Shannon,We very much appreciate your comments regarding your recent stay with us here at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services following our room renovation project.It is especially pleasing to hear that you enjoyed not only our location but the service from our staff as we strive to create a memorable experience for every guest who stays with us.Thank you again for sharing your experience, and we are confident your next visit will be even more enjoyable than this one.All the very best for 2023.

10/10 (非常に良い)

Gary

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We love staying at the Pullman on the Park because it is so close to The MCG
2023 年 7 月に 1 泊滞在
Stephan Leroy - General Managerからの返信 (投稿日 : 2023 年 7 月 17 日)
Dear Gary,We very much appreciate your comments regarding your recent stay with us here at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services following our room renovation project.It is especially pleasing to hear that you enjoyed not only our location but the service from our staff as we strive to create a memorable experience for every guest who stays with us.Thank you again for sharing your experience, and we are confident your next visit will be even more enjoyable than this one.All the very best for 2023.