Dear Hina, Thank you for taking the time to rate your experience and choosing Holiday Inn Manila Galleria.We are glad to hear about your experience with our hotel staff and cleanliness. Our team works hard to provide a quality service for all our guests. We will definitely share this feedback with the rest of the team.Best regards,Vianney AntonioCluster Digital Marketing Manager

Dear SATORU, Greetings from Holiday Inn Manila Galleria. Thank you for taking the time to write a review on our property. It was a pleasure to have you with us. We sincerely apologize that your recent stay fell short of expectations. Rest assured that we have already raised your feedback to our Management team so that we can provide you and our guests a much improved experience. We would be delighted to share with you all the projects that will be happening to improve the structures of our properties. The hotel is getting refreshed on the upcoming year and we hope to have the opportunity to welcome you back here. All the best, Nicco Santos Digital Marketing Coordinator

Dear Valued Guest, Greetings from Holiday Inn Manila Galleria! Thank you so much for your review of our hotel. We appreciate your comments greatly. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. Our team have taken notice of your comments and will definitely take action on this. We hope you will visit us again. All the best, Nicco Santos Digital Marketing Coordinator

Dear Valued Guest, Greetings from Holiday Inn Manila Galleria. It was a pleasure to have you with us. We sincerely apologize that your recent stay fell short of expectations. We are in deep regret that you had issues with our room. I would like to share with you the plans of the hotel to refresh in the upcoming year. It will definitely be worth a visit before and after the refresh of the hotel. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. All the best, Nicco Santos Digital Marketing Coordinator

Greetings from Holiday Inn Manila Galleria. Thank you for taking the time to write a review on our property. It was a pleasure to have you with us. We sincerely apologize that your recent stay fell short of expectations. Rest assured that we have already raised your feedback to our breakfast team so that we can provide you and our guests a much better experience. We would be delighted to share with you all the projects that will be happening to improve the structures of our properties. The hotel is getting refreshed on the upcoming year and we hope to have the opportunity to welcome you back here. Best, Nicco Santos Digital Marketing Coordinator

Dear Valued Guest, Greetings from Holiday Inn Manila Galleria! Thank you so much for your review of our hotel. We appreciate your comments greatly. I am pleased to hear about our colleagues serving you well. A positive guest experience is something our staff takes great pride in, so we value your feedback. Your concerns have been made aware to our respective teams. We hope you will visit us again. All the best, Nicco Santos Digital Marketing Coordinator

Dear AraiDaichi, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room condition. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Lusisto II B. Quality and Continuous Improvement Manager

Dear Eiji, Thank you so much for your review of our hotel.  I am pleased to hear you enjoyed your stay with us. It's something our staff takes pride in, so your feedback is greatly valued. We hope you will visit us again. Sincerely, Luisito II B. Quality and Continuous Improvement Manager

Dear Valued Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Luisito II B. Quality and Continuous Improvement Manager

Dear Valued Guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Luisito II B. Quality and Continuous Improvement Manager

Dear Valued Guest, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely, Luisito II B. Quality and Continuous Improvement Mangager

ご意見をお寄せいただきありがとうございました。工事中のため、お客様にご迷惑をお掛けしたことお詫び申し上げます。当ホテルでは現在、すべてのお客様により快適なご滞在を提供できるよう、改装工事を行っております。次回お近くにお越しの際には、また是非当ホテルをご利用いただき、よりグレードアップしたご滞在を体験いただけるよう願っております。 敬具 Luisito II B. Quality and Continuous Improvement Manager

当ホテルのレビューを投稿いただき誠にありがとうございました。当ホテルでのご滞在をお楽しみいただけたとのこと、大変嬉しく存じます。 当ホテルでは、お客様に満足いただけるご滞在を提供できるようスタッフ一同尽力しており、お客様からのフィードバックを貴重なご意見として参考にさせていただいております。またのご利用をお待ち申し上げております。

Dear Kiyoko, Greetings from Holiday Inn Manila Galleria! Thank you so much for your review of our hotel. We appreciate your comments greatly. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

率直なご意見をお聞かせいただきありがとうございます。せっかくご利用いただいたにもかかわらず、ご期待に沿えず、大変申し訳ございませんでした。お客様からのご意見を真摯に受け止め、他のスタッフと共有し、サービスの改善に役立てさせていただきたいと思います。またの機会のご利用をお待ちしております。次回のご利用の際には、よりご満足いただけるご滞在を提供できるよう尽力してまいります。 敬具

親愛なる貴重なゲスト、 当ホテルに関し、至らない点がございましたこと、ご指摘いただきありがとうございました。お客様のご滞在中、ご不便をおかけして大変申し訳ございませんでした。当ホテルの基準を満たすサービスが提供できなかったこと、心よりお詫び申し上げます。お客様からいただいたご意見を他のスタッフと共有し、サービスの改善に役立てさせていただきたいと思います。また当ホテルを再度ご利用いただけることを願っております。次回のご利用の際には、当ホテルの真のサービスをご提供できるよう尽力してまいります。

当ホテルのレビューを投稿いただき誠にありがとうございました。当ホテルでのご滞在をお楽しみいただけたとのこと、大変嬉しく存じます。 当ホテルでは、お客様に満足いただけるご滞在を提供できるようスタッフ一同尽力しており、お客様からのフィードバックを貴重なご意見として参考にさせていただいております。またのご利用をお待ち申し上げております。

当ホテルのレビューを投稿いただき誠にありがとうございました。当ホテルでのご滞在をお楽しみいただけたとのこと、大変嬉しく存じます。 当ホテルでは、お客様に満足いただけるご滞在を提供できるようスタッフ一同尽力しており、お客様からのフィードバックを貴重なご意見として参考にさせていただいております。またのご利用をお待ち申し上げております。 敬具 Hotel Manager

当ホテルのレビューを投稿いただき誠にありがとうございました。当ホテルでのご滞在をお楽しみいただけたとのこと、大変嬉しく存じます。 当ホテルでは、お客様に満足いただけるご滞在を提供できるようスタッフ一同尽力しており、お客様からのフィードバックを貴重なご意見として参考にさせていただいております。またのご利用をお待ち申し上げております。 敬具 Hotel Manager

当ホテルのレビューを投稿いただき誠にありがとうございました。当ホテルでのご滞在をお楽しみいただけたとのこと、大変嬉しく存じます。 当ホテルでは、お客様に満足いただけるご滞在を提供できるようスタッフ一同尽力しており、お客様からのフィードバックを貴重なご意見として参考にさせていただいております。またのご利用をお待ち申し上げております。 敬具, Hotel Manager

Dear Valued Guest, Greetings from Holiday Inn Manila Galleria! Thank you so much for your review of our hotel. We appreciate your comments greatly. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. All the best, Hotel Manager

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Hotel Manager

Greetings from Holiday Inn Manila Galleria! Thank you for taking the time to rate our property. It gives us great joy and pleasure to know that your recent stay with us was comfortable. A positive guest experience is something our staff takes great pride in, so we greatly value your feedback. We hope to continue to provide you with the quality service you deserve.

Greetings from Holiday Inn Manila Galleria! Thank you for taking the time to rate our property. It gives us great joy and pleasure to know that your recent stay with us was comfortable. A positive guest experience is something our staff takes great pride in, so we greatly value your feedback. We hope to continue to provide you with the quality service you deserve.

Dear Valued Guest, Greetings from Holiday Inn Manila Galleria. Many thanks for taking the time to share this to us and for choosing to stay at Holiday Inn. We hope we can welcome you again on your next visit. All the best, Hotel Manager

Dear Valued Guest, Greetings from Holiday Inn Manila Galleria. Thank you for sharing your feedback. It was great to hear that you liked the services rendered by our staff. I am sorry that we were not able to exceed with your expectations. We hope to welcome you back again soon. All the best, Executive Assistant Manager

Dear Valued Guest, Greetings from Holiday Inn Manila Galleria. Thank you for sharing to us your feedback. It's because of this that we will continue to improve our services through the comments you have provided. It saddens me knowing that you had problems during your stay and I would like to apologize for the inconvenience. I hope we would still be able to welcome you again and serve you better on your next visit. Sincerely, Executive Assistant Manager

Dear Valued Guest, Greetings from Holiday Inn Manila Galleria. We appreciate that you have taken the time to share to us your feedback. I apologize for the inconvenience with regards to our elevators. We have completed phase 1 of our upgrade of the elevators which has been tested and passed the Schindler Acceptance Inspection Standard. The last 2 units are currently being replaced as soon as possible. We hope we can welcome you again in the near future. Sincerely, Executive Assistant Manager

Dear Valued Guest, Greetings from Holiday Inn Manila Galleria. Thank you for sharing your challenges you have experienced during your stay with us. It saddens us knowing that you had an unpleasant experience and would like to apologize for your disappointment. Rest assured that I will be cascading this to the team and we will be doing everything we can to address your issues. We hope you would give us another chance to serve you better. All the best, Executive Assistant Manager

Dear Valued Guest, Greetings from Holiday Inn Manila Galleria! We appreciate that you have taken the time to write us your feedback! We have taken notes and we thank you for your valuable suggestions which will help us to identify areas of improvement. We will raise your concerns to the management. We hope you can give us a chance to serve you better. All the best, Executive Assistant Manager

Dear Valued Guest, We appreciate that you have taken the time to write us your feedback. Thank you for your comment about our reception staff. We will share this to them as this will inspire them to always work hard and do their best. We hope to welcome you again soon! All the best, Executive Assistant Manager

Dear Valued Guest, Thank you for taking the time to write us your feedback. We are happy to know that you were satisfied with the location of our hotel, the nearby facilities and our spacious rooms. We look forward to serve you again on your next visit. All the best, Executive Assistant Manager

Dear Valued Guest, At Holiday Inn, we want you to STAY RELAXED. For this to be possible, you would need all that you need within your reach and we are happy to hear that the location has been convenient for you. Our hotel is pushing for our regular maintenance projects to serve you better. See you soon. Regards, Public Relations Manager