Dear Sato,On behalf of the entire NH Collection Paseo del Prado Team, we wish to thank you for sharing your feedback on your recent stay with us.We are delighted to learn that your experience was up to your expectations, rating it with the top score, as we constantly strive to create memorable moments for our valued guests. We are truly looking forward to welcoming you back in the future.Kind Regards,Paolo BarbeGuest RelationsNH Collection Paseo del Prado

Dear Guest, Thank you very much for your fantastic review about your recent stay at the NH Collection Madrid Paseo del Prado. We are very glad to have met your expectations and we look forward to welcoming you again in future. Kind regards, Guest Relations

Dear Guest First of all, I would like to thank you for the positive comments you posted. Hoping to receive you in your next stay, receive a cordial greeting.

Dear Guest Thank you for your kind review. We hope to welcome you back very soon. Best Regards

ear Guest, Thank you for your nice review. We are looking forward to welcoming you back soon. Best Regards

Thank you!

Dear Guest, Thank you for your wonderful review!!! Kind Regards

Dear Ms. Jennifer,First of all we want to thank you for taking the time to share your opinion about your recent stay with us. We are delighted to know that you had a pleasant stay. Rest assured we shared your kind word with the entire team and it will serve of great motivation to keep our team working very hard. Our biggest goal is to make sure our guests have a wonderful stay. We are looking forward to welcome you back soon. Best regards

Gentilissimo Sig. Esposito, gli ringraziamo moltissimo per il suo commento sul nostro NH Collection Paseo del Prado! La soddisfazione di tutti i nostri clienti é allo stesso tempo la nostra. Non vediamo lora di poter accogliere presto nella nostra casa a Madrid per una nuova esperienza firmata Collection! Grazie e buona giornata.

Estimada Mariana,Lamentamos no haber podido cubrir sus expectativas. Sepa que el departamento de Guest Relations está a su disposición para cualquier comentario adicional que nos pueda ayudar en nuestro proceso de mejora.Un saludo,

Dear Linda,Greetings from Madrid! Your compliments of the NH Collection Paseo del Prado are greatly appreciated. We work diligently to offer the best service and a great stay for each guest. It is encouraging to know when this succeeded. Kind regards.

Dear Jose,Thank you for your lovely comments about your experience in the NH Collection Paseo del Prado. We are very happy to hear that you enjoyed your stay. We hope to see you soon! Best regards.

Dear Milena, thank you for your lovely comments about your experience in the NH Collection Paseo del Prado. We are very happy to hear that you enjoyed your stay. Your comments serve of great help to motivate our team. We hope to see you soon! Best regards,

Estimada Maria Isabel, queremos agradecerle de parte de todo el equipo del NH Collection Paseo del Prado sus amables palabras. Esperamos poder recibirles en futuras ocasiones. Un cordial saludo,

Dear David, greetings from NH Collection Paseo del Prado! It is wonderful to know we were able to meet your expectations which is always our main purpose. It would be our pleasure to welcome you again in the future! Best regards,

Dear David, greetings from NH Collection Paseo del Prado! It is wonderful to know we were able to meet your expectations which is always our main purpose. It would be our pleasure to welcome you again in the future! Best regards,

Dear Carolyn, the entire team of NH Collection Paseo del Prado works hard everyday in order to achieve our main goal: exceed our guest expectations. We are pleased to know that we succeeded. It would be a pleasure to become your home in Madrid and welcome you back very soon. Best regards,

Dear Janet, it is fantastic to read that you enjoyed your first stay in NH Collection Paseo del Prado, thank you for sharing your experience. This feedack is very motivating and serves of great help! The entire Hotel team looks forward to hearing from you soon. Best regards.

Dear Daniel, Thank you so much for this wonderful review. We are very glad to hear that you enjoyed your time here and liked the staff and location. Your words will be a great source of motivation for the entire team. It will be a pleasure for us to welcome you again in the near future.

Dear XXX, firstly I would like you to know that we are very happy to receive your positive feedback. Thank you for sharing your experience. We highly value your opinion in our process of continuous improvement. The entire NH Collection Paseo del Prado team hopes to see you soon! Best regards,

Dear Mr. Kenney,Thank you for choosing our Hotel during your stay in Madrid. We hope we have given you immemorial experiences and taken care of you a lot. Thank you so much for such a warm words, especially to my colleague Jose!It will be a pleasure if we have a new opportunity to welcome you.Until then,Best regards.

Estimada Marielizzy, en nombre de todo el equipo quisiera transmitirle lo apenados que nos sentimos al leer sus palabras. Es realmente prioritario para todos nosotros brindar un excelente servicio, especialmente en el área de limpieza y buen descanso. Es por ello que, nos deja muy desconcertados la primera foto que indica porque jamás se entregaría una habitación en esas condiciones. Lamentamos lo ocurrido realmente si fue así, estamos investigando que pudo haber sucedido. Si bien el mismo día de su check out hemos estado con ustedes acompañándolos e intento mejorar su experiencia, nos apena no haberlo conseguido y que se hayan marchado con un mal sabor. Todo el equipo se encuentra a su entera disposición y verdaderamente si nos da una segunda oportunidad, remediaremos su percepción del Hotel y del servicio, brindándole una experiencia a la altura de sus expectativas. Que tenga un buen comienzo de semana,

Estimado Jose María, Muchas gracias por compartir su experiencia en el Hotel NH Collection Paseo del Prado. Para nosotros la mejor recompensa es saber que nuestros clientes se llevan un buen recuerdo de Madrid y de nuestro Hotel, un cordial saludo.

Dear Mrs. Daru,Thank you for taking the time to share your experience at the NH Collection Paseo del Prado with the rest of the Expedia users. Our main intention as a hotel and as a team, is for our guests to have a wonderful time, and it is certainly very rewarding to read that have just managed to do so. Best regards,

Cher Claire, Au nom de toute l'équipe du NH Collection Paseo del Prado, je voudrais vous remercier d'avoir consacré quelques minutes à évaluer nos services et installations. Nous sommes ravis de savoir que vous avez joui votre séjour. Nous espérons vous revoir très bientôt et restons à votre disposition pour tout ce dont vous auriez besoin. Bien cordialement,

Dear Patrick,We are sorry about your perception of the perk. Please know that all the amenities are delivered after 8PM as the front desk informed you. We hope that despite this, you were able to enjoy your stay in Madrid.The entire team is at your disposal for any additional information you may need.Kind regards,

Dear Wendy, thank you very much for taking a moment of your valuable time to express your opinion about our Hotel during your recent stay. We highly value your opinion in our process of continuous improvement. The complete NH Collection Paseo del Prado team hope to see you soon! Best regards

Dear Mrs. Kurasiak,Thank you for taking the time to share your experience at the NH Collection Paseo del Prado with the rest of the Expedia users. Our main intention as a hotel and as a team, is for our guests to have a wonderful time.See you next time, best regards.

Dear Mr. Baumann,Thank you for taking the time to share your experience at the NH Collection Paseo del Prado with the rest of the Expedia users. Our main intention as a hotel and as a team, is for our guests to have a wonderful time, and it is certainly very rewarding to read that have just managed to do so.Best regards,

Dear Daniel, all the team of NH Collection Paseo del Prado works hard everyday in order to achieve our main goal: exceed our guest expectations. We are pleased to know that in your case we were able to do it. We hope to become your home in Madrid and welcome you back very soon.

Dear Kimberly Jay, firstly I want you to know that we all are very happy to receive your great comment about our Hotel, thank you for sharing your experience. We highly value your opinion in our process of continuous improvement. The complete NH Paseo del Prado team hope to see you soon! Best regards

Estimado Sr. Valdez,de parte de todo el equipo quisiera decirle ¡gracias!. Su valoración es muy importante para nosotros, de esta forma podemos conocer cómo ha sido nuestro servicio.Lo esperamos siempre por Madrid, cuando desee regresar.Un afectuoso saludo,

Dear Mr. Regragui-mazili,Thank you so much for taking the time to share your impression about the hotel online. On behalf of the whole team, thank you so much for your generosity. It has been an enormous pleasure having you staying with us and we can only hope for having the opportunity many more times to come. Until then, please receive our warmest regards.

Dear Mr. Baumann,Thank you so much for taking the time to share your impression about the hotel online. On behalf of the whole team, thank you so much for your generosity. It has been an enormous pleasure having you staying with us and we can only hope for having the opportunity many more times to come. Until then, please receive our warmest regards.

Dear Judy, first of all thank you so much for this wonderful review. Thank you for your kind words and consideration. We are glad you enjoyed your time here and liked the hotel and location. I will share your comments with the entire staff. It means so much to our team to hear a review like yours. The complete NH Collection Paseo del Prado team hope to see you soon! Best regards,

Greetings from Madrid! Your compliments of the NH Collection Paseo del Prado are greatly appreciated. We work diligently to offer the best service and a great stay for each guest. It is nice to know when this succeeded. Kind regards,

Dear Jose, greetings from NH Collection Paseo del Prado! It is fantastic to know we were able to meet your expectations which was our main purpose all the time. We are looking forward to welcoming you again! Best regards,

Dear Carol Ann, it is fantastic to read that you have enjoyed your first stay in NH Collection Paseo del Prado, thank you for sharing your experiencesr. Comments such as yours are our inspiration! The entire Hotel team look forward to hearing from you soon. Best regards.

Dear Malintzin, first of all let me thank you for taking the time in let us know about your recent stay with us. We work every day in order to make our clients feel at home. Best regards,

Estimado Sr. Martínez Saenz,antes que nada quisiera agradecerle por el tiempo que se ha tomado en dejarnos un comentario sobre su experiencia en el NH Collection Paseo del Prado. Nos sentimos muy afortunados de recibir valoraciones como las suyos. ¡Hasta la próxima!

Estimada Rocío, queremos agradecerle de parte de todo el equipo del NH Collection Paseo del Prado sus amables palabras. Esperamos poder recibirles en futuras ocasiones. Un cordial saludo,

Dear Andres,On behalf of the entire hotel team, I want to thank you for sharing your comments regarding your recent experience at NH Collection Paseo del Prado.It is always encouraging to hear positive feedback and contributing to deliver a great guest experience.I will certainly share your feedback with the hotel team who will be encouraged by your positive scores.I am pleased to read that you enjoyed your overall experience in our hotel appreciating our location in downtown Madrid next to the main art museums such as the Prado, Reina Sofia and Thyssen.We hope to have the opportunity to welcome you back very soon, in the meantime myself and the entire team remain at full disposal.Sincerely,Paolo BarbéGuest RelationsNH Collection Paseo del Prado