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2 out of 5

口コミ

6.0
評価 10 - 1002 件の口コミ中 179 件が非常に良い" "
評価 8 - 1002 件の口コミ中 185 件が良い" "
評価 6 - 1002 件の口コミ中 217 件が普通" "
評価 4 - 1002 件の口コミ中 202 件が不満" "
評価 2 - 1002 件の口コミ中 219 件が非常に不満" "

6.2/10

清潔度

6.6/10

スタッフとサービス

5.4/10

設備とサービス

5.4/10

施設のコンディションと設備

6.0/10

環境への配慮

口コミ

6/10 (普通)

?

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
値段相当。エアコンの音がうるさかったのと上の階の人の足音が聞こえて気になった。エアコンの水漏れがあったが、掃除で綺麗にしてくれて対策もしてくれてたのでよかった。
2024 年 2 月に 4 泊滞在

2/10 (非常に不満)

Hiroto

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2022 年 9 月に 1 泊滞在

2/10 (非常に不満)

haseebullah

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The parking is not good
2024 年 5 月に 1 泊滞在
VBからの返信 (投稿日 : 2024 年 5 月 28 日)
We are sincerely sorry to hear about your disappointing experience during your recent stay. Your feedback is concerning, and we apologize for falling short of your expectations. Rest assured, we take your comments seriously and will address the issues you raised promptly to ensure improvements are made. We hope you'll consider giving us another chance to provide you with a more pleasant stay in the future.

8/10 (良い)

Judy

気になった点 : 設備とサービス
Stayed here 2 nights. Very very noisy. Kids running up and down the hallway with no concern for other people! The traffic on the blvd is ridiculous.
2024 年 5 月に 1 泊滞在
VBからの返信 (投稿日 : 2024 年 5 月 28 日)
Thank you for your feedback! We're glad to hear you had an okay experience with us. If there's anything we can do to make your next stay even better, please let us know.

10/10 (非常に良い)

Trinity

良かった点 : 清潔度、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
VBからの返信 (投稿日 : 2024 年 5 月 28 日)
Thank you for your feedback! We're glad to hear you had an okay experience with us. If there's anything we can do to make your next stay even better, please let us know.

6/10 (普通)

Judith D

気になった点 : 設備とサービス
It was a fine stay for the price and close to everything. My problem was sooooo much street noise and it sounded like someone was playing a soft bass most of the night.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Sarah

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
VBからの返信 (投稿日 : 2024 年 5 月 28 日)
Thank you for your feedback! We're glad to hear you had an okay experience with us. If there's anything we can do to make your next stay even better, please let us know.

2/10 (非常に不満)

KEN

カップルで旅行
気になった点 : 設備とサービス、施設のコンディションと設備
The worst bed I've ever had the displeasure of not being able to sleep in. Also noisy. Also, the ad said 'continental breakfast included', but when we arrived there was a sign in the lobby saying "breakfast discontinued as of April 1". and no way to reach Vagabond management (I tried and tried) AWFUL AWFUL AWFUL
2024 年 5 月に 1 泊滞在
sからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Ken,We're truly sorry for the inconvenience you experienced during your recent stay. Your feedback is invaluable to us, and we're taking immediate action to address the issues you raised. Please accept our sincere apologies, and we hope to have the opportunity to restore your faith in our services in the future.

10/10 (非常に良い)

Franklin

良かった点 : スタッフとサービス、施設のコンディションと設備
The staff was excellent.
2024 年 5 月に 1 泊滞在
VBからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for your feedback! We're glad to hear you had an okay experience with us. If there's anything we can do to make your next stay even better, please let us know.

6/10 (普通)

Richard

気になった点 : 施設のコンディションと設備
2024 年 5 月に 1 泊滞在
VBからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for your feedback! We're glad to hear you had an okay experience with us. If there's anything we can do to make your next stay even better, please let us know.

8/10 (良い)

Francisco

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
N/a
2024 年 5 月に 2 泊滞在
FDからの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for your feedback! We're glad to hear you had an okay experience with us. If there's anything we can do to make your next stay even better, please let us know.

2/10 (非常に不満)

Crystal

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was scary, and the roof leaked on the bed all night
2024 年 5 月に 1 泊滞在
VBからの返信 (投稿日 : 2024 年 5 月 14 日)
We're deeply sorry to hear about your inconvenience . Your feedback is crucial to us, and we're already taking steps to address the issues you've raised. We are making renovations to the property and ensuring cleanliness and guest comfort are our top priorities and we regret falling short during your stay.

2/10 (非常に不満)

Tayvin

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The whole thing was just nasty. We got into our first apartment and the whole thing smelt of smoke and just felt musky which is funny because the one rule they have is to not smoke in the rooms. They moved us into a third floor room which we thought would be an upgrade but we were shocked to find the opposite. The bed was rock hard and the bed cover had a huge stain that looked like a piss stain. The blanket inside the cover had many cigarette burns and the sheets were coarse and rough. The tv was about 20 years old and the room lacked the common things found in normal rooms like a fridge, microwave, and even a safe. It was the bare minimum of everything and the shower was tough to figure out since they switched the cold and hot tubes so hot was cold and cold was hot. Just a terrible experience and woul never stay here again
2024 年 5 月に 2 泊滞在
sからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Tayvin,We're sincerely sorry to hear about your disappointing experience during your recent stay. Your feedback is concerning, and we apologize for falling short of your expectations. Rest assured, we take your comments seriously and will address the issues you raised promptly to ensure improvements are made. We hope you'll consider giving us another chance to provide you with a more pleasant stay in the future.

10/10 (非常に良い)

Darlene

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
😎
2024 年 5 月に 1 泊滞在
Sからの返信 (投稿日 : 2024 年 5 月 10 日)
Thank you, Darlene! We're thrilled you had a fantastic experience See you again soon!

10/10 (非常に良い)

Heinz-Dieter

2024 年 5 月に 1 泊滞在

6/10 (普通)

Brent

2024 年 5 月に 1 泊滞在

6/10 (普通)

Alycia、Chewelah

グループ旅行
良かった点 : スタッフとサービス
Bed not great
2024 年 5 月に 1 泊滞在
Sからの返信 (投稿日 : 2024 年 5 月 10 日)
Hi Alycia, thank you for your feedback. We're sorry to hear that the bed didn't meet your expectations. We continuously strive to improve our accommodations, and your input helps us do just that. We hope you'll give us another chance to provide you with a more comfortable stay in the future. Your satisfaction is our priority!

10/10 (非常に良い)

Carlos

2024 年 5 月に 1 泊滞在
VBからの返信 (投稿日 : 2024 年 5 月 28 日)
Thank you for your feedback! We're glad to hear you had an okay experience with us. If there's anything we can do to make your next stay even better, please let us know.

2/10 (非常に不満)

Masahiro

出張, 家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
Horrible service because of the double charge. Our reservation was booked via Expedia. However, the hotel charged on my credit card as well. You need to keep your eye on credit card invoice if you stay this hotel
2024 年 5 月に 1 泊滞在
VBからの返信 (投稿日 : 2024 年 5 月 14 日)
We're sorry for the inconvenience you experienced. We'll address the payment issues immediately. If you have further concerns, please contact us directly.

8/10 (良い)

Cristian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good place to stay in Long Beach near the ocean.
2024 年 4 月に 2 泊滞在
Habibからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Guest.Thank you for choose our Hotel and also many thank for your good stay here and for good comments.Hope will see you again.Thank you

2/10 (非常に不満)

Jeff Alan

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
So outdated and dirty could not sleep mold in windows just gross!!
2024 年 4 月に 1 泊滞在
Sからの返信 (投稿日 : 2024 年 5 月 1 日)
We're sorry for the inconvenience you experienced. We'll address the cleanliness issues immediately. If you have further concerns, please contact us directly.

6/10 (普通)

Shelley、North Saanich

グループ旅行
良かった点 : 清潔度
TV didn't work.
2024 年 4 月に 3 泊滞在
Sからの返信 (投稿日 : 2024 年 5 月 1 日)
We apologize for the inconvenience with the TV during your stay. Rest assured, we're addressing the issue promptly.

8/10 (良い)

David

家族旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
I shouldn’t complain too much cuz it was only 10 minute walk to dntwn area where the Indy Grand Prix was @. For $200 ave/night it seemed like a lot for place was just there. Dings & wall patches(lots)in walls, different grout colors in same area, a cigarette burn in bedspread, thin(but clean) small towels, loud creaking squeaking doors & bed springs, the thinnest walls I’ve ever seen(those last 2 make for an interesting combo lol), & not a single picture or decoration in room. But the owner was nice, the sheets & towels were clean & smelled fine, the Wi-Fi worked great, & we had a close place to stay when booking only a week before event…so given the same conditions I would do it again. I would not if not pressed for time & the need to be close to dntwn. I’m also guessing the price wud be more reflective of the property if there wasn’t a 150k person event eating up the rooms in the area(supply & demand … remember Econ 101? - fair is fair.) Also strange or @ least new to me was the request for a $100cash damage deposit to be returned after inspection @ checkout. He ran my visa at checkin. The inspection was fast w/ a phn call to housecleaning, but now I will need to follow it up to make sure I receive the credit back to my card. I asked if I get a credit for cleaning a quarter size spot on the bedspread (by soaking w/h2o which erased it completely); but he didn’t think it was as funny as I did. I think the owner means well, it’s just tough to run a self owned biz these days.
2024 年 4 月に 2 泊滞在
Sからの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you for sharing your detailed feedback. We're glad you found our location convenient and appreciated our clean sheets, towels, and reliable Wi-Fi. We're continuously working to improve our facilities and services based on guest input, and we'll take your comments into consideration. We hope to welcome you back for an even better experience in the future.

10/10 (非常に良い)

Lassi

良かった点 : スタッフとサービス
Very nice place to rest Agura Grandprix nights =)
2024 年 4 月に 3 泊滞在
Sからの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay with us during the Agura Grand Prix nights. We hope to welcome you back again soon for another pleasant experience.

8/10 (良い)

Maxine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice origami
2024 年 4 月に 1 泊滞在
Sからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Maxine,Thank you for your kind words about our origami! We're glad you appreciated the little touches during your stay. We hope to see you again soon for another enjoyable experience.

8/10 (良い)

Hosni

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Ok
2024 年 2 月に 6 泊滞在
Sからの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you for your feedback! We're glad to hear you had an okay experience with us. If there's anything we can do to make your next stay even better, please let us know.

8/10 (良い)

Rune

良かった点 : 清潔度、スタッフとサービス
Sentralt ved bla. Formula Drift og Long Beach grand prix. Begjynner å bli litt nedslitt men fungerer greit. Stort greit rom, med stol, sofa og bord og egen spiseroms del med bord og stoler. Savnet kjøleskap på rommet.
2024 年 4 月に 3 泊滞在
Sからの返信 (投稿日 : 2024 年 5 月 1 日)
Takk for tilbakemeldingen din! Vi er glade for å høre at beliggenheten vår var praktisk for deg under Formula Drift og Long Beach Grand Prix. Vi tar notat av dine kommentarer angående tilstanden til rommet og savnet kjøleskap, og vi vil se på mulighetene for forbedring. Vi håper å ønske deg velkommen tilbake ved en annen anledning.

2/10 (非常に不満)

Dylan

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
stench in room was terrible. There are other affordable hotels in long beach that are much cleaner.
2024 年 4 月に 2 泊滞在
Sからの返信 (投稿日 : 2024 年 5 月 1 日)
We apologize for the unpleasant experience. We take cleanliness seriously and will address the issue immediately. Thank you for bringing this to our attention.

2/10 (非常に不満)

Bipin

2024 年 4 月に 3 泊滞在
Sからの返信 (投稿日 : 2024 年 5 月 1 日)
We're deeply sorry to hear about your inconvenience . Your feedback is crucial to us, and we're already taking steps to address the issues you've raised. Ensuring cleanliness and guest comfort are our top priorities, and we regret falling short during your stay.

8/10 (良い)

Antwain

家族旅行
良かった点 : 設備とサービス、施設のコンディションと設備
Very quiet
2024 年 4 月に 1 泊滞在
Sからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Antwain,Thank you for your feedback! We're pleased to hear you enjoyed the peaceful atmosphere during your stay.

6/10 (普通)

Roy

It was convenient to down town Long Beach
2024 年 3 月に 3 泊滞在
Sからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Roy,Thank you for your feedback. We're glad to hear that our location was convenient for your visit to downtown Long Beach. We appreciate your stay and hope to welcome you back in the future.

4/10 (不満)

Jessica

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
It was insanely loud, walls and ceiling super thin and there was no smoke detector in the room
2024 年 3 月に 1 泊滞在
Sからの返信 (投稿日 : 2024 年 5 月 1 日)
We apologize for the noise disturbance and any inconvenience caused during your stay. Ensuring our guests' safety and comfort is our top priority, and we take your feedback seriously. Rest assured, we'll address the issues you've raised promptly. Thank you for bringing them to our attention.

8/10 (良い)

Karely

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly Staff, great location
2024 年 3 月に 1 泊滞在
Sからの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you for your positive feedback! We're delighted to hear that you found our staff friendly and enjoyed our convenient location. We appreciate your stay and hope to welcome you back soon for another great experience.

4/10 (不満)

Joshua

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Sからの返信 (投稿日 : 2024 年 5 月 1 日)
We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Your comments are valuable to us as we strive to improve our services. We hope to have the opportunity to welcome you back and provide a better experience in the future.

10/10 (非常に良い)

Michelle

良かった点 : 清潔度
2024 年 3 月に 1 泊滞在
Sからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Michelle,Thank you for your excellent rating! We're thrilled to hear that you had a great experience with us. We appreciate your feedback and hope to welcome you back for another wonderful stay in the future.

10/10 (非常に良い)

MA BERTHA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
..
2024 年 3 月に 2 泊滞在
Sからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Ma Bertha,Thank you for your excellent rating! We're thrilled to hear that you had a wonderful experience with us. Your satisfaction is our priority, and we look forward to welcoming you back for another great stay in the future.

10/10 (非常に良い)

Jose

2024 年 3 月に 1 泊滞在
Sからの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you for taking the time to share your positive feedback with us. We're thrilled to hear that you enjoyed your stay and hope to welcome you back soon.

4/10 (不満)

Darlene M

グループ旅行
気になった点 : 設備とサービス、施設のコンディションと設備
What I like was it's close to the Shoreline. Hotel is old, need some print, and a refrigerator, microwave in each room. Too noisy, all night, and more parking.
2024 年 3 月に 2 泊滞在
Sからの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you for choosing our hotel for your stay. We appreciate your feedback and will take your suggestions into consideration for future improvements. We're glad you enjoyed our proximity to the Shoreline. Your satisfaction is important to us, and we hope to welcome you back for a better experience in the future.

10/10 (非常に良い)

Barbra、San Bernardino

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Sからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Barbra,Thank you for your positive rating! We're delighted that you had a great experience with us. If you have any feedback or suggestions for us, we'd love to hear them.

6/10 (普通)

David

2024 年 3 月に 1 泊滞在
Sからの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you for sharing your feedback with us. We're pleased to hear that you found our hotel suitable for your needs. Your satisfaction is important to us, and we look forward to welcoming you back for an even better experience in the future.

10/10 (非常に良い)

Ranferis

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
For the price it a good experience, the water pressure was good, the water was hot, the ice machine was working. The Wi - Fi need improvement, it needs to be more stable.
2024 年 3 月に 2 泊滞在
Sからの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you for your positive feedback! We're glad to hear that you had a good experience with us, especially regarding the water pressure and temperature. We appreciate your feedback about the Wi-Fi and will work on improving its stability. We hope to welcome you back for another great stay in the future.

2/10 (非常に不満)

andre

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The worst customer service experience I ever had as a traveler start off. They need cash deposit only totally rude. Totally rude place smell like urine checked in and checked out within 30 minutes. That’s how bad experience was I would not ever recommend my worst enemy to check in to the most disrespected hotel
2024 年 3 月に 1 泊滞在
Sからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Andre,We're truly sorry for the extremely disappointing experience you had during your stay. Providing excellent customer service and maintaining a clean and comfortable environment are our top priorities, and we regret that we fell short of meeting your expectations. Your feedback is crucial to us, and we'll address these issues immediately. Please accept our sincerest apologies for the inconvenience caused.

2/10 (非常に不満)

Sarah

小さなお子様連れの家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Did not even want to shower there.
2024 年 3 月に 1 泊滞在
Sからの返信 (投稿日 : 2024 年 5 月 1 日)
We apologize for the disappointment you experienced during your stay. Your comfort and satisfaction are important to us, and we regret that we did not meet your expectations. If you have any specific feedback or concerns you'd like to share with us, please don't hesitate to reach out.

4/10 (不満)

Rosalba

良かった点 : スタッフとサービス
気になった点 : 清潔度
Guests above my room were too noisy, stumping for hours, it sounded very loud, until after midnight. Bathtub hade black mildew on the tiles. Floor was dirty. Bedspread had big greasy stains.
2024 年 3 月に 1 泊滞在
Sからの返信 (投稿日 : 2024 年 5 月 1 日)
We apologize for the inconvenience you experienced during your stay. Your feedback is important to us, and we will address the noise disturbances and cleanliness issues immediately. We strive to provide a comfortable and enjoyable experience for all our guests, and we regret that we fell short during your visit. Thank you for bringing these matters to our attention.

10/10 (非常に良い)

Daisy

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice staff
Sからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Daisy,Thank you for your positive feedback! We're delighted to hear that you found our staff very nice. We appreciate your kind words and hope to welcome you back for another great stay in the future.

4/10 (不満)

Kam Wo

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス
Next to petro station and main road, extremely noisy Window insulation is very bad
2024 年 2 月に 5 泊滞在
Sからの返信 (投稿日 : 2024 年 5 月 1 日)
We apologize for the noise disturbances you experienced during your stay. Your comfort is important to us, and we regret that we fell short in providing a peaceful environment. Your feedback about the window insulation is noted, and we will address this issue to enhance the quality of our accommodations. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

4/10 (不満)

Marc

気になった点 : 施設のコンディションと設備
2024 年 2 月に 5 泊滞在
Sからの返信 (投稿日 : 2024 年 5 月 1 日)
We apologize for any shortcomings you experienced during your stay. Your feedback is valuable to us, and we will use it to improve our services. If there are specific areas where we can enhance your experience, please don't hesitate to let us know.

4/10 (不満)

Karen

良かった点 : 清潔度、スタッフとサービス
*important….they make you give $100 in CASH ONLY to hold so you don’t smoke in room. They inspect the room in am. NEVER had this at any other property and it was not disclosed when making reservation on Expedia. Wanted me to pay $40 to check in early even though the room was ready. Settled on $20. Bathroom had worn and rusty fixtures. Bedroom furniture outdated. Bed was hard. Not motel’s fault but was awakened to toddler screaming and domestic incident, police were called. Management returned $20 early checkin fee at my request for inconvenience. Staff pleasant.
2024 年 2 月に 1 泊滞在
Sからの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you for sharing your experience with us. We apologize for the inconveniences you encountered during your stay. Your feedback is valuable, and we will address the issues you mentioned to ensure a better experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a more pleasant stay.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Quick stay in Long Beach
Our stay was on a Wednesday, arrived after 6pm and there was plenty of parking. I am not sure what it looks like in weekend, was worried, but I had no trouble getting a place to park. The attendant was easy to check-in. There was an elevator to take us up to our floor. Room was clean, it was dated a bit and the TV had only1 local channel. The tv was not connected to wifi, I did not try to contact staff. The hotel was for only one night, it was just to get rest and leave early in the morning. It worked for that purpose. Ok place to get rest. I did not use Air conditioning as it was cold outside and the inside was just the right temp for us. Checking out was easy. I did have to use credit card to leave a deposit. Deposit was returned the same day. No issues with my stay. There was hot water and the bed sheets were clean.
2024 年 2 月に 1 泊滞在

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Cockroaches in the bathroom
It was pretty horrible, there was rust in the bathroom and there was cockroaches in the room. I wouldn’t stay here again.
2024 年 2 月に 1 泊滞在