スタジオスイート キングベッド 1 台 禁煙 | デスク、アイロン / アイロン台、ベビーベッド (無料)、可動式ベッド

スーパー 8 バイ ウィンダム イングルウッド / LAX / LA エアポートの口コミ

2 out of 5

口コミ

7.4

良い

評価 10 - 1004 件の口コミ中 339 件が非常に良い" "
評価 8 - 1004 件の口コミ中 285 件が良い" "
評価 6 - 1004 件の口コミ中 168 件が普通" "
評価 4 - 1004 件の口コミ中 96 件が不満" "
評価 2 - 1004 件の口コミ中 116 件が非常に不満" "

7.8/10

清潔度

7.6/10

スタッフとサービス

7.0/10

設備とサービス

7.6/10

施設のコンディションと設備

7.4/10

環境への配慮

口コミ

6/10 (普通)

yasufumi

2023 年 5 月に 1 泊滞在
Guest Relation Managementからの返信 (投稿日 : 2023 年 5 月 24 日)
Hi Yasufumi,Thank you for taking the time to share your recent experience with us. We are glad to hear that the majority of your stay was enjoyable. We value your feedback and would greatly appreciate any suggestions you have for improvement to enhance your experience during your next visit. Your feedback is invaluable to us as it helps us identify our strengths and areas where we can make enhancements. Once again, thank you for your feedback, and we hope to have the pleasure of welcoming you back in the future.

10/10 (非常に良い)

Kinya

2022 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2022 年 6 月 2 日)
Hello Kinya, Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.,

8/10 (良い)

ichiro

家族旅行
良かった点 : 清潔度、スタッフとサービス
良かった:LAXの近さ勘案。料金安い。パーキングが駐車しにくい発言いた方がいましたが、私はそれ程、駐車しにくさは、感じなかった。 悪かった:周囲の治安悪い。コンビニカウンター中に、警察がずっといたのは、驚いた。 ドライブスルーの、コンビニが、あった。 店舗を開けると、危険だから?
2022 年 3 月に 2 泊滞在
Managerからの返信 (投稿日 : 2022 年 3 月 26 日)
Hello ichiro, Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our hotel. We appreciate you taking the time to share your experience.

8/10 (良い)

Zachary

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Its a good place to stay for the cost. Stairwells and elevators and only accessible via room key which is nice. Blankets could have been better. Other than that, its a solid deal. Great place to stay for cheaper if you're going to a show at the Forum!
2024 年 5 月に 2 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 5 月 25 日)
Hi Zachary! Thank you for your 4-star review and feedback! It's great to hear that you found our hotel to be a good value for the cost. We appreciate you mentioning the security feature of requiring room keys to access stairwells and elevators.We're always looking for ways to improve, and your feedback about the blankets is valuable. We'll be sure to review the bedding options in our rooms to ensure they're comfortable for all guests.Knowing it's a solid deal for budget-minded guests visiting the Forum is fantastic! Overall, it sounds like you had a positive experience. Thank you for choosing our hotel and for taking the time to leave a review! We look forward to welcoming you back again soon for another great stay, especially if you're catching a show at the Forum!

10/10 (非常に良い)

Dorcas

小さなお子様連れの家族旅行
良かった点 : 設備とサービス
Well kept and clean
2024 年 5 月に 5 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 5 月 24 日)
Hi Dorcas! We are thrilled to hear you had a perfect 5-star experience! "Well kept and clean" is a fantastic compliment, and it lets us know you found the hotel to be in excellent condition.A clean and well-maintained environment is essential for a comfortable stay, and we're happy we delivered! We look forward to welcoming you back again soon for another spotless and enjoyable stay!

10/10 (非常に良い)

Jonah

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Last time in Inglewood we dealt with a horrible hotel just down the street from this one. Thankfully this hotel was 10x better. Kind and easy staff to work with. Affordable parking. Room service was very helpful. Overall very nice stay.
2024 年 5 月に 5 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 5 月 24 日)
Hi Jonah! We are absolutely thrilled to hear you had a perfect 5-star experience! Your comments about this stay being a vast improvement over another hotel in Inglewood are fantastic to hear. It sounds like we exceeded your expectations in every way!We take pride in having a kind and easy-to-work-with staff, so we're delighted they made your stay so smooth. Affordable parking is definitely a plus, and we're happy to offer it to our guests. Knowing the room service was very helpful lets us know they provided excellent service and met your needs.Overall, it sounds like your stay was truly enjoyable! Thank you for mentioning the specific aspects that stood out to you - it allows us to celebrate the hard work of our team.We look forward to welcoming you back again soon for another very nice stay!

8/10 (良い)

Joel

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I liked the location as I was in town to see an event at Kia Forum and this hotel is close to it. Also close to a lot of food options and public transport. Like that the room had a minifridge and microwave. The hotel is close to airport so noisy but was still able to sleep fine.
2024 年 5 月に 4 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 5 月 24 日)
Hi Joel! Thank you for your 4-star review and feedback! We're happy to hear you found the location convenient for your visit to Kia Forum. It's great that you had easy access to food options, public transport, and amenities like the minifridge and microwave in your room.We understand that being close to the airport can sometimes mean some noise. We appreciate you mentioning you were still able to sleep soundly. Thank you for your feedback and we hope to see you again soon!

10/10 (非常に良い)

Melanie

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 3 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 5 月 24 日)
Hi Melanie! A perfect 5 out of 5 rating – music to our ears! We take pride in offering a comfortable and enjoyable experience, and knowing we achieved that for you makes our day. Thank you for choosing us!

6/10 (普通)

Melode

2024 年 5 月に 2 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 5 月 17 日)
Hi Melode! A 3 out of 5 rating lets us know your recent stay wasn't quite as positive as you'd hoped. We sincerely apologize and appreciate your feedback. We continuously strive to improve and ensure a satisfying experience for all guests. Thank you for letting us know about your experience.

2/10 (非常に不満)

Kelly

良かった点 : スタッフとサービス、施設のコンディションと設備
気になった点 : 清潔度、設備とサービス
The minute you walk in the room and shut the door the 24 hour a day bullying begins.People entering into your room from beneath the floor following your every step holding electrical tools up under your feet and body burning your feet and others do the nonstop foot thumping under your head and chest when you lay down. No sleep and 24 hours of stress. I give this hotel a negative 1 star rating
2024 年 5 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 13 日)
Hello Kelly, We regret to hear about your experience and take feedback seriously. We recommend reaching out to our management team to address your concerns further. Your comfort and satisfaction are important to us, and we strive to provide a peaceful environment for all our guests.

10/10 (非常に良い)

Josefina

良かった点 : 清潔度
2024 年 5 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 13 日)
Hello Josefina,We're delighted to hear you had a fantastic stay with us! Please don't hesitate to contact us directly if you have any further comments to share.

6/10 (普通)

sofia、kissimmee

家族旅行
良かった点 : 清潔度、設備とサービス
気になった点 : スタッフとサービス、施設のコンディションと設備
Had to pay for parking. It clearly stated parking included. I didn’t feel welcomed - it felt as if I was renting by the hour. People ahead of me had some issue with front desk.
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 13 日)
Hello sofia, We regret to hear about your experience with the parking situation and during check-in. Your feedback is valuable, and we will share it with the team for improvement. Should you have further concerns, we encourage you to reach out to the hotel management directly for assistance.

2/10 (非常に不満)

Jeniffer

2024 年 2 月に 8 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 5 月 24 日)
Hi Jeniffer! A 1 out of 5 rating tells us your stay was deeply disappointing. We are truly sorry. Your feedback is invaluable, and we take all comments seriously. We're committed to significant improvements to ensure a much better experience for all future guests. Thank you for letting us know.

8/10 (良い)

Manuel

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 5 月 1 日)
Hi Manuel! Thank you for taking the time to share your feedback. We're glad to see that you had an overall positive experience during your stay. However, it seems there might have been some areas where we could have improved to earn that extra star. Your comments are valuable to us as we continuously strive to enhance our services. We appreciate your input and hope to have the opportunity to provide you with an even better experience on your next visit.

6/10 (普通)

Irena

気になった点 : 施設のコンディションと設備
Shower didn't drain
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 13 日)
Hello Irena, We appreciate your feedback regarding the shower drainage issue and apologize for any inconvenience caused. Ensuring our guests' comfort is a top priority, and we will address this matter with our maintenance team for immediate attention. Should you have any future concerns, please do not hesitate to reach out to our management team directly for further assistance.

10/10 (非常に良い)

David

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Cerca al aeropuerto, lugar seguro, tiendas cerca, habitación muy limpia, amplia y confortable.

10/10 (非常に良い)

Rebecca

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Room was clean. Easy access to public transportation and food. Airport was 10 mins away. Disney was maybe 40 mins. Was here on a photo business trip.
2024 年 4 月に 3 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 28 日)
Hello Rebecca,We're delighted to hear that you found our location convenient for your business trip and that you appreciated the cleanliness of your room. Should you require further assistance, please do not hesitate to reach out to our management team.

6/10 (普通)

Criselda

良かった点 : 清潔度、スタッフとサービス
The property was fine. It was loud due to traffic and of course the sounds of the planes coming and going.
2024 年 4 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 28 日)
Hello Criselda,We regret to hear about your experience with noise disturbances during your stay. Your feedback is valuable for us to further improve our guests' comfort. For any assistance or future accommodation needs, our team is always available to assist.

6/10 (普通)

carlos

良かった点 : 清潔度、スタッフとサービス
Mucho olor a marihuana en la zona
2024 年 4 月に 4 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 28 日)
Hello carlos,We regret to hear about your experience. Please note that we take all concerns seriously and will address this with our team. Your feedback is valuable to us, and we appreciate you bringing this to our attention.

10/10 (非常に良い)

bill

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The property was very clean and managed well
2024 年 4 月に 1 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 4 月 24 日)
Hi Bill! Thank you for your positive feedback and perfect rating! We're thrilled to hear that you found our property to be clean and well-managed.Maintaining a high standard of cleanliness and ensuring efficient management are top priorities for us, and we're delighted that we could meet your expectations in these areas.Your satisfaction is important to us, and we appreciate you taking the time to share your experience. We look forward to welcoming you back for another excellent stay in the future. Thank you for choosing to stay with us!

6/10 (普通)

Julia

グループ旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
We got in late Friday night and check in was easy process! The hotel is listed as a non smoking but the cigarette smell was so bad even in our room. When we called down she said there was nothing they could do as of now but the cleaning crew would spray it the next day. Never did smell it again. The staff was great and other than the smell the room was very clean. I will say that I booked this hotel for the free breakfast in the morning. But was disappointed when the free breakfast was a pack of the prepackaged donuts, mini packaged muffins and danishes. So just be prepared if that was a deciding factors and make sure you get there early because an hour in they were almost out. But for the price you really can’t beat it.
2024 年 4 月に 3 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 4 月 24 日)
Hi Julia! Thank you for sharing your feedback with us. We're glad to hear that the check-in process was smooth and that you found our staff to be great.We apologize for the cigarette smell you encountered during your stay. Ensuring a smoke-free environment for all our guests is a priority, and we will address this issue with our team to ensure it doesn't happen again.We appreciate your understanding regarding the breakfast offerings. We understand the importance of a satisfying breakfast experience and will take your comments into consideration as we review and improve our offerings.It's great to hear that you found the room to be very clean, and we're glad you were satisfied with that aspect of your stay.Your feedback is important to us as we strive to provide the best possible experience for our guests. We hope to have the opportunity to welcome you back for an improved stay in the future. Thank you for choosing to stay with us.

4/10 (不満)

Adnan

出張, グループ旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Breakfast was a joke
2024 年 4 月に 5 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 23 日)
Hello Adnan, We appreciate your feedback and will share your comments with our team for further review and improvement. Your satisfaction is important to us, and we apologize for any inconvenience this may have caused during your stay.

8/10 (良い)

Philip

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Room was clean and spacious. Staff was very friendly and helpful. Street noise in the middle of the night. Probably can’t be avoided. And the breakfast is orange juice, coffee with no milk, and package, donuts and Danish. Overall, a good deal for the price.
2024 年 4 月に 1 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 4 月 16 日)
Hi Philip! Thank you for your review and the positive rating. We're pleased to hear that you found your room clean and spacious, and that our staff was friendly and helpful during your stay. However, we apologize for any inconvenience caused by the street noise and the breakfast selection not fully meeting your expectations.We appreciate your understanding regarding the external noise, and we are constantly looking for ways to improve the comfort and experience for our guests. Also, we'll consider your feedback about breakfast as we aim to provide a variety of options that cater to our guests' tastes and preferences.Thank you for acknowledging the value of your stay despite these issues. We hope to welcome you back soon and offer an even more satisfying experience.

8/10 (良い)

Sergio donis

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I liked that there was lots of parking near my room there were fees but affordable not that quit but earplugs did the thing beds were comfortable and quit clean hair dryer didn’t work but not a big issue I was satisfied oh and not that expensive affordable price for the two nights
2024 年 3 月に 2 泊滞在
Guest Relations Specialistからの返信 (投稿日 : 2024 年 4 月 4 日)
Hi Sergio,We appreciate your feedback and are delighted to hear that you found our parking facilities convenient and reasonably priced. Our team strives to maintain a comfortable atmosphere, and we're glad the earplugs helped ensure a peaceful night's rest. It's wonderful to know that you found the beds comfortable and the room clean. However, we apologize for any inconvenience caused by the malfunctioning hair dryer and will certainly look into resolving this matter promptly. Thank you for choosing to stay with us, and we hope to welcome you back again in the future.

10/10 (非常に良い)

Sandra

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The breakfast is a continental breakfast.
2024 年 3 月に 1 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 3 月 30 日)
Hi Sandra! Thank you for your review! We're glad to hear that you enjoyed our continental breakfast during your stay. Providing a satisfying breakfast experience for our guests is important to us, and we're pleased that our offerings met your expectations. If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back for another great stay in the future!

6/10 (普通)

Toua

2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 24 日)
Hello Toua,We're sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly with any feedback you may have so we can address any issues. We hope to welcome you back in the future for an improved stay.

4/10 (不満)

Vienna

グループ旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス
My first interaction with the staff lady that checked me in was distasteful. I usually don’t mind where I stay but after how unfriendly the service was I would not recommend staying here at all. I was not informed we could not have 2 cars on property prior to my stay and therefore was asked to pay $50 extra per night. The bathroom drains did not work/ the lining on the tubs were chipping off. After the 1st interaction with the front desk was annoying and unwelcoming. If based on service alone I’d give this place negative stars. If you’re looking for a somewhat cheap place near Sofi, do yourself a favor and go somewhere else. I will never be coming back here again as my experience was horrible.
2024 年 3 月に 3 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 22 日)
Hello Vienna, We regret to learn about your experience; we value all feedback as it helps us improve our services. Please know that we have shared your comments with the team for further review. Should you wish to discuss your stay further, please feel free to contact our management team directly. Your input is truly appreciated as we strive to enhance the guest experience.

8/10 (良い)

Xou、Sacramento

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 18 日)
Hello Xou, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 (非常に良い)

Loretta

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Really a nice room & clean. Staff was very helpful & friendly as well.
2024 年 3 月に 1 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 3 月 12 日)
Hi Loretta! Thank you for your fantastic feedback! We're thrilled to hear that you found your room to be nice and clean, and that our staff was helpful and friendly during your stay. Ensuring a comfortable and pleasant experience for our guests is our top priority, and we're delighted that we succeeded in meeting your expectations in these aspects. We look forward to welcoming you back for another wonderful stay in the future. If there's anything else we can do to assist you, please don't hesitate to reach out.

6/10 (普通)

Zoe

2024 年 3 月に 1 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 3 月 12 日)
Hi Zoe! Thank you for sharing your feedback and for rating your stay with us as 3 out of 5. We're glad to see that there were aspects of your experience that you enjoyed, but we also understand that there may have been areas where we could improve. Your comments are important to us as we strive to continuously enhance our services. If there are specific areas where you feel we could have done better, please don't hesitate to let us know. We hope to have the opportunity to welcome you back and provide you with a more satisfying experience.

10/10 (非常に良い)

Flying、Doha

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice place to stay
2024 年 3 月に 3 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 9 日)
Hello Flying,We're pleased to hear you enjoyed your stay with us. If you have any further feedback or suggestions, feel free to reach out to our management team. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

8/10 (良い)

ART

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
What I liked was the location and the room was comfortable. What I didn't like was that the TV remote had no instruction. Also, I was not too fond of any information on the surroundings.
2024 年 3 月に 1 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 3 月 7 日)
Hi Art! Thank you for sharing your feedback with us. We're glad to hear that you liked the location and found the room comfortable during your recent stay. We apologize for any inconvenience caused by the lack of instructions for the TV remote. Your feedback is valuable to us, and we'll take steps to ensure that instructions are provided for the convenience of our guests in the future. Additionally, we apologize for any inconvenience caused by the lack of information on the surroundings. We understand the importance of providing helpful information to our guests to enhance their overall experience, and we'll review our procedures to ensure that guests have access to relevant information about the area. Thank you again for your feedback, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future. If there's anything else we can do to assist you, please don't hesitate to let us know.

6/10 (普通)

Ronald

良かった点 : 清潔度、スタッフとサービス
2024 年 3 月に 1 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 3 月 5 日)
Hi Ronald! We appreciate your rating of 3 out of 5 and your feedback regarding your recent stay. While we're glad to see that you had an okay experience overall, we understand that there may have been areas where we could have done better. Your insights help us identify areas for improvement, and we're committed to addressing them to ensure a better experience for our guests in the future. We hope you'll consider giving us another chance to exceed your expectations during your next visit.

8/10 (良い)

Anthony

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Parking disclosure..
A decent hotel but they should disclose the parking fee up front.
2024 年 2 月に 1 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 3 月 5 日)
Hi Anthony! Thank you for choosing to stay with us and for sharing your feedback. We're glad to hear that overall, you had a positive experience during your time at our hotel. We apologize for any inconvenience caused by our parking fee not being disclosed upfront. Your feedback is important to us, and we will certainly take it into consideration as we strive to provide clear and transparent information to our guests. We understand the importance of transparency in our pricing policies, and we will work to ensure that all necessary fees and charges are communicated clearly to our guests before they make their reservation. Thank you for bringing this to our attention, and please know that we value your feedback as it helps us to improve and enhance the experience for our guests. We hope to have the opportunity to welcome you back for another enjoyable stay in the future. If there's anything else we can do to assist you, please don't hesitate to let us know.

10/10 (非常に良い)

Jasmin

2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 22 日)
Hello Jasmin,We are delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back to our hotel in the near future.

10/10 (非常に良い)

Norma

グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Stop questioning your guests too much, makes us feel a bit uncomfortable
2024 年 2 月に 1 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 2 月 21 日)
Hi Norma! Thank you for your feedback. We apologize if our inquiries made you feel uncomfortable during your stay. Our intention is to ensure that our guests have a pleasant experience, and we appreciate your input as it helps us improve our services. We will review our check-in procedures and ensure that they are streamlined to minimize any discomfort for our guests while still meeting necessary requirements. If there's anything else we can do to enhance your future stays or if you have any further concerns, please don't hesitate to reach out to us directly. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future.

2/10 (非常に不満)

Gustavo

2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 22 日)
Hello Gustavo, We regret to hear that your stay did not meet your expectations. If there are any specific concerns you would like to address, please do not hesitate to contact us directly. We value your input and would appreciate the opportunity to make it right for you.

8/10 (良い)

Bernardino

良かった点 : 清潔度、スタッフとサービス
2024 年 2 月に 1 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 2 月 19 日)
Hi Bernardino! Thank you for taking the time to rate your recent stay with us. We're delighted to see that you gave us an 8 out of 10. Your feedback helps us understand what we're doing right and where we have room for improvement. We're here to ensure your future visits are nothing short of excellent, so please don't hesitate to share any suggestions you may have.

8/10 (良い)

Humberto

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Okay.
2024 年 2 月に 1 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 2 月 19 日)
Hi Humberto! Thank you for taking the time to leave us a rating. We appreciate your feedback, and we're glad to hear that your overall experience was satisfactory. If there are any specific areas where you feel we can improve to earn a higher rating next time, please feel free to let us know. Your input is invaluable to us as we strive to provide the best possible experience for all our guests. We hope to have the opportunity to welcome you back in the future for an even better stay. Thank you again for choosing to stay with us!

10/10 (非常に良い)

Grace

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Very close to car rental return and airport.
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 17 日)
Hello Grace,We are pleased to hear that our convenient location near the car rental return and airport met your expectations. We strive to provide a seamless experience for our guests, and we hope you had a comfortable stay overall. Thank you for sharing your feedback with us.

6/10 (普通)

Pedro

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The property was nice and clean but I didn’t like the bleach smell and why pay for parking spot
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 17 日)
Hello Pedro,We appreciate your feedback on our clean property. We aim to maintain high cleanliness standards. Please note that parking fees are a common practice in many hotels. We recommend reaching out directly to our management team for further assistance regarding your concerns.

2/10 (非常に不満)

Cesar P

良かった点 : スタッフとサービス、施設のコンディションと設備
Location and housekeeping are great,but, we had a terrible experience: We stayed at this hotel for 2 nights, evreything was ok until the secon nite, at 2:30/3 am, we were abruptly interupted while sleeping, a “lady” started screaming and runing all over the place, shouting: help! help!, somebody help me!!! and banging all the doors of each room, sad very sad and stressful, why or where was the manager?!!! why they did not called the police immediatly? it passed at least 20/25 mins and the big drama continue, he never intervined, police came and we cold not sleep anymore! believed me, we wil NEVER ARE GOING TO STAY THERE IN THE FUTURE AND WILL PASS THIS TO PEOPLE THAT I KNOW!
2024 年 2 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 17 日)
Hello Cesar P,We're glad to hear you appreciated our location and housekeeping. We're sorry to hear about your experience and apologize for any inconvenience caused. Rest assured, guest safety is a top priority, and we take all necessary measures in such situations. We appreciate your feedback and will take it into consideration for future improvements.

8/10 (良い)

Liliana

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
En la madrugada hubo una pelea ente una pareja y se escuchaba todo. Nos asusto.
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 17 日)
Hello Liliana,We apologize for any disturbances you may have experienced. Your feedback is valuable to us for future improvements. Feel free to contact management directly with any further concerns.

10/10 (非常に良い)

Jiang

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 17 日)
Hello Jiang,We appreciate you choosing to stay with us! We hope you had a fantastic experience and look forward to welcoming you back soon.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Felizmente muy cerca del aeropuerto.
2024 年 2 月に 2 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 2 月 14 日)
Dear valued guest, thank you for sharing your feedback with us! We're delighted to hear that our proximity to the airport contributed to a positive experience for you. Ensuring convenience for our guests, especially those traveling, is a top priority for us, and we're glad to know that our location met your needs. If there are any other aspects of your stay that you particularly enjoyed or if there's anything else we can do to enhance your experience in the future, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back for another great stay!

10/10 (非常に良い)

Sandra

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Spacious bathroom, quiet room. Best deal economically for airport neighborhood.
2024 年 2 月に 2 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 2 月 13 日)
Hi Sandra! Thank you for sharing your feedback with us! We're thrilled to hear that you enjoyed the spacious bathroom and quiet room during your stay at Super 8 by Wyndham Inglewood/LAX/LA Airport. Providing comfortable and peaceful accommodations is a top priority for us, and we're delighted that you found our hotel to be the best economically in the airport neighborhood. Your kind words about our facilities and value for money are greatly appreciated. We're committed to consistently delivering exceptional experiences to all our guests, and we look forward to welcoming you back on your next trip!

8/10 (良い)

Michael

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Everything was good with the hotel. They were friendly staff and helped with everything but their breakfast needs help no
2024 年 2 月に 1 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 2 月 13 日)
Hi Michael! Thank you for choosing to stay with us and for taking the time to share your feedback! We're pleased to hear that you had an overall good experience with our friendly staff and that they were able to assist you during your stay. However, we're sorry to learn that our breakfast did not meet your expectations. Your feedback is valuable to us, and we appreciate you bringing this to our attention. Rest assured, we will review our breakfast offerings and work on improvements to ensure a more satisfying experience for all our guests. If you have any further suggestions or if there's anything else we can do to enhance your stay in the future, please don't hesitate to let us know. We hope to have the opportunity to welcome you back and exceed your expectations in all aspects of your stay!

8/10 (良い)

Terri

2024 年 2 月に 3 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 2 月 13 日)
Hi Terri! Thank you for choosing Super 8 by Wyndham Inglewood/LAX/LA Airport for your recent stay and for providing us with your feedback. We appreciate your rating of 8 out of 10. We're delighted to see that you had a positive experience during your time with us. Your satisfaction is our priority, and we're glad that we met your expectations. If there are any areas where you believe we can improve to make your next stay even better, please don't hesitate to share your suggestions with us. Your feedback is invaluable as we strive to provide the best possible experience for all our guests. We look forward to welcoming you back to Super 8 by Wyndham Inglewood/LAX/LA Airport for another enjoyable stay in the future. If there's anything we can do to make your next visit even more memorable, please feel free to let us know.

10/10 (非常に良い)

Nicholas

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Easy, fast, clean
2024 年 2 月に 1 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 2 月 13 日)
Hi Nicholas! Thank you for sharing your feedback with us! We're delighted to hear that you had an excellent experience during your stay at Super 8 by Wyndham Inglewood/LAX/LA Airport. It's wonderful to know that you found everything to be easy, fast, and clean. Providing a seamless and efficient experience is one of our top priorities, and we're thrilled that we met your expectations in this regard. Your satisfaction is our utmost priority, and we're grateful for your kind words. We look forward to welcoming you back for another fantastic stay in the future!

10/10 (非常に良い)

Christine

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 2 月 13 日)
Hi Christine! Thank you immensely for choosing Super 8 by Wyndham Inglewood/LAX/LA Airport for your recent stay and for taking the time to provide us with your feedback. We are absolutely thrilled to receive a perfect 10 out of 10 rating from you! Your satisfaction is our top priority, and we're delighted to hear that we met your expectations and provided you with an exceptional experience. Your kind words mean the world to us and serve as a great motivation for our team to continue delivering outstanding service to all our guests. Should your travels bring you back to Super 8 by Wyndham Inglewood/LAX/LA Airport, we would be honored to host you once again for another wonderful stay. Please feel free to reach out if there is anything we can assist you with in the future.