ルーム クイーンベッド 2 台 禁煙 ビュー (Corner) | 羽毛の掛け布団、セーフティボックス (室内)、デスク、ノートパソコン用作業スペース

モクシー ダウンタウン ロサンゼルスの口コミ

4 out of 5
モクシー ダウンタウン ロサンゼルス
1260 South Figueroa Street, Los Angeles, CA

口コミ

7.8

良い

評価 10 - 513 件の口コミ中 264 件が非常に良い" "
評価 8 - 513 件の口コミ中 74 件が良い" "
評価 6 - 513 件の口コミ中 62 件が普通" "
評価 4 - 513 件の口コミ中 44 件が不満" "
評価 2 - 513 件の口コミ中 69 件が非常に不満" "

8.6/10

清潔度

8.4/10

スタッフとサービス

7.8/10

設備とサービス

8.4/10

施設のコンディションと設備

8.2/10

環境への配慮

口コミ

10/10 (非常に良い)

takeshi

2024 年 1 月に 1 泊滞在
Captainからの返信 (投稿日 : 2024 年 2 月 6 日)
Hi Takeshi, Thanks for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Moxy Downtown Los Angeles; we hope to see you again soon. Peace + Love + MOXY,Steve Choe,Captain

8/10 (良い)

Masanori

良かった点 : 清潔度、スタッフとサービス
事前に調べてなかったのが悪と思いますが、冷蔵庫が無いからって冷えた飲み物が飲めなかったです。 また、貸し出しがあったかもしれないけど、電気ポットも無いのでカップ麺や味噌汁を持っていたとしてもお湯が部屋で用意出来なかったのが残念です。 ご利用予定の方はポットを調べて下さいね。 ロサンゼルスコンベンションセンターは通りの反対側なので非常に便利です。徒歩5分圏内の近くにはコンビニなどはありません。
2023 年 7 月に 4 泊滞在
Captainからの返信 (投稿日 : 2023 年 8 月 7 日)
Hello Masanori, Thank you for your review of Moxy Downtown Los Angeles. While we appreciate your kind rating, we are sorry for not meeting some of your expectations and for the inconvenience caused to you due to the lack of in-room amenities. We are always looking for ways to improve our guest experience; therefore, we are grateful for your feedback. We hope the rest of your stay was pleasant and that you will consider us again whenever your travels bring you our way. Peace + Love + MOXY,Steve Choe,Captain

10/10 (非常に良い)

Brenda

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Water in rooms would be nice instead of having to get it from the front desk or have to purchase it
2024 年 5 月に 2 泊滞在
Captainからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Brenda, Thank you for sharing your great rating and also your valuable feedback about your recent visit. We are pleased to know by your rating that you had an overall great experience. We have noted your specific suggestion as we always want to hear how we can enhance our guest experience. Next time you're in LA, we hope you will stay with us again here at Moxy Downtown Los Angeles!Peace + Love + MOXY,Steve Choe,Captain

10/10 (非常に良い)

tifonte

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great place
2024 年 5 月に 2 泊滞在
Captainからの返信 (投稿日 : 2024 年 5 月 13 日)
Hey Tifonte, Seeing how much you loved your stay is the best thing we could hope for! Your feedback means a lot to us. Thank you for choosing Moxy Downtown Los Angeles. We look forward to many more visits with you anytime you are in LA.Peace + Love + MOXY,Steve Choe,Captain

10/10 (非常に良い)

carmen、Portland

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great Hotel friendly and accommodating staff.
2024 年 5 月に 3 泊滞在
Captainからの返信 (投稿日 : 2024 年 5 月 12 日)
Hey Carmen, Thank you for your generous review of Moxy Downtown Los Angeles. We especially loved all the kind remarks about our incredible Crew. We are delighted that you had a memorable experience with them - they truly are the heartbeat of our hotel. Come back and see us anytime.Peace + Love + MOXY,Steve Choe,Captain

10/10 (非常に良い)

sandra

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Captainからの返信 (投稿日 : 2024 年 5 月 11 日)
Hey Sandra, Thank you for your terrific rating of Moxy Downtown Los Angeles. We are pleased your experience with us was an excellent one, and we look forward to welcoming you back soon. Peace + Love + MOXY,Steve Choe,Captain

8/10 (良い)

Conor

良かった点 : 清潔度、施設のコンディションと設備
Well priced for how good the hotel is.
2024 年 4 月に 2 泊滞在
Captainからの返信 (投稿日 : 2024 年 5 月 5 日)
Hey Conor, We love that you chose Moxy Downtown Los Angeles for your visit to Los Angeles! We appreciate the nod to our excellent service and accommodations all for a great price. Anytime you want to show off your Moxy, we would love to have you!Peace + Love + MOXY,Steve ChoeCaptain

6/10 (普通)

Ashley

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
I loved how beautiful the hotels was! However, a few pieces of hardware in the room were not working properly. The shower head didn’t appear screwed in correctly as water was spraying from the top. The nightstand lights were not working, even after turning all switches. We paid for valet as we rented an electric vehicle, and we sadly were not told that charging was not included, but an ADDITIONAL cost, it would be great if the charge was included. We tried to go to the carousel bar, and it was not easily explained how to ge there and didn’t end up using any of the amenities or bars/restaurants they have. Staff was pleasant, but there were several times where staff would rather talk to their peers and not connect with the person checking in. (Not me personally, but saw it several times with others)
2024 年 4 月に 4 泊滞在
Captainからの返信 (投稿日 : 2024 年 5 月 3 日)
Hey Ashley, Thanks so much for reviewing your stay with us. We are truly sorry for the maintenance issues you encountered in your room. Your concerns have been relayed to our team to take steps and address them in keeping with our dedication to providing flawless accommodations to our guests. It is also disappointing to learn about the lack of accurate information you had regarding our valet services and the access to the poolside carousel bar. Your feedback highlights the importance of continuously improving our communication, and we appreciate you sharing it with us. On a positive note, we are happy to know you liked our property. We hope you will give us another opportunity in the future to show you how committed we are to authentic, outstanding experiences!Peace + Love + MOXY,Steve Choe,Captain

4/10 (不満)

Stanley、Parsippany

家族旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The continental breakfast that we had to pay for was extremely minimal and dissatisfying. The hotel did not honor the refund request when we did not consume the breakfast despite requests from Expedia. Unfortunate. Rooms were clean.
2024 年 4 月に 3 泊滞在
Captainからの返信 (投稿日 : 2024 年 5 月 3 日)
Hello Stanley, Thanks for choosing us. Please accept our sincere apologies for your disappointment with our breakfast choices. We are also truly sorry for the frustration that you had with your refund, and we will share your comments appropriately with our team. On a positive note, we are happy to know you appreciate our spotless accommodations. We value your feedback and hope you will revisit us so we can extend the exceptional hospitality we are known for providing. Peace + Love + MOXY,Steve Choe,Captain

6/10 (普通)

Jocelyn

2024 年 4 月に 1 泊滞在
Captainからの返信 (投稿日 : 2024 年 5 月 2 日)
Hello Jocelyn, Thank you for rating your stay. We hope your overall visit was pleasant. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing.Peace + Love + MOXY,Steve ChoeCaptain

10/10 (非常に良い)

Tim

良かった点 : 清潔度、施設のコンディションと設備
great place
2024 年 4 月に 1 泊滞在
Captainからの返信 (投稿日 : 2024 年 5 月 14 日)
Hey Tim, Thank you for the fantastic comments! We love that you enjoyed what sets us apart here at Moxy Downtown Los Angeles. We hope you’ll come back to see us again soon; it was a true pleasure hosting your visit.Peace + Love + MOXY,Steve Choe,Captain

10/10 (非常に良い)

Derek

Goood
2024 年 4 月に 1 泊滞在
Captainからの返信 (投稿日 : 2024 年 4 月 29 日)
Hey Derek, We loved your review and appreciate you choosing Moxy Downtown Los Angeles for your time in Los Angeles. We look forward to hosting you again, so we hope you revisit soon!Peace + Love + MOXY,Steve ChoeCaptain

10/10 (非常に良い)

Hayden

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
this hotel is phenomenal! absolutely beautiful and full of restaurants with a very comfortable and welcoming lobby with a bar!
2024 年 4 月に 2 泊滞在
Captainからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Hayden, We are thrilled you had an excellent stay at Moxy Downtown Los Angeles, and we appreciate the fantastic review regarding our excellent property and fantastic amenities. It was our pleasure accommodating you, and we look forward to your next visit with us.Peace + Love + MOXY,Steve ChoeCaptain

10/10 (非常に良い)

Lori

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Captainからの返信 (投稿日 : 2024 年 4 月 29 日)
Hey Lori, Thank you for the fantastic rating! We love that you enjoyed what sets us apart here at Moxy Downtown Los Angeles. We hope you’ll come back to see us again soon; it was a true pleasure hosting your visit.Peace + Love + MOXY,Steve ChoeCaptain

10/10 (非常に良い)

Lorant

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Convenient and friendly staff clean rooms
2024 年 4 月に 2 泊滞在
Captainからの返信 (投稿日 : 2024 年 4 月 29 日)
Hey Lorant, Thanks for the kind review! It is so great to hear how much you enjoyed our well-assigned guest rooms and warm hospitality. All of us here at Moxy Downtown Los Angeles hope to see you again soon!Peace + Love + MOXY,Steve ChoeCaptain

8/10 (良い)

Nader

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It’s clean, convenient, comfortable, great location for events, rooms are a little small, but they serve their purpose and you have what you need. I would stay again for business trips.
2024 年 4 月に 5 泊滞在
Captainからの返信 (投稿日 : 2024 年 4 月 28 日)
Hey Nader, Thanks for the thoughtful review of Moxy Downtown Los Angeles. We enjoyed reading your comments, and we appreciate your attention to detail, especially our prime location, comfortable accommodations, and spotless property. Thanks again and we hope you will come back soon!Peace + Love + MOXYSteve ChoeCaptain

10/10 (非常に良い)

Jacob

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Captainからの返信 (投稿日 : 2024 年 4 月 29 日)
Hey Jacob, Thanks for the kind rating! It’s great to know how much you loved what makes us different here at Moxy Downtown Los Angeles. We hope you’ll come back to see us again real soon!Peace + Love + MOXY,Steve ChoeCaptain

6/10 (普通)

michelle

良かった点 : 設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
Very welcoming staff and they were very quick and thorough. The hotel Offered a lot of great complementary services which was a plus. Plus the views of the city were amazing! The bad was that the rooms are a bit small. I asked front desk personnel multiple times for towels and toilet paper and they fail to deliver everytime. By the end of my stay i had no toilet paper or towels.
2024 年 4 月に 3 泊滞在
Captainからの返信 (投稿日 : 2024 年 4 月 28 日)
Dear Michelle, Thanks for sharing your comments about your stay. We want to apologize for the inconvenience caused due to the size of your rooms and our styling services; please know we will address this, and we appreciate you bringing this to our attention. We would also like to thank you for mentioning how much you liked our friendly crew, excellent amenities and the beautiful views! We would love have you revisit so we can show you the outstanding experience you deserve.Peace + Love + MOXY,Steve ChoeCaptain

10/10 (非常に良い)

Dexter

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Level 8 was so much fun!!
2024 年 4 月に 1 泊滞在
Captainからの返信 (投稿日 : 2024 年 4 月 27 日)
Hey Dexter, We loved your review and appreciate you choosing Moxy Downtown Los Angeles for your time in Los Angeles. We have lots more fun planned for the next time you visit, so come again soon!Peace + Love + MOXY,Steve ChoeCaptain

10/10 (非常に良い)

ingrid eunice

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
They let me chek in early with no cost...i like everything .the staff was wonderfull,thank you.
2024 年 4 月に 2 泊滞在
Captainからの返信 (投稿日 : 2024 年 4 月 26 日)
Hey Ingrid, Thanks for these kind words! It’s great to know how much you loved what makes us different here at Moxy Downtown Los Angeles. We hope you’ll come back to see us again real soon!Peace + Love + MOXY,Steve ChoeCaptain

10/10 (非常に良い)

Rakesh

2024 年 4 月に 1 泊滞在
Captainからの返信 (投稿日 : 2024 年 5 月 14 日)
Hi Rakesh, On behalf of our Moxy crew, we love your rating! Sounds like you had a great visit, and this makes us so very happy. We here at Moxy Downtown Los Angeles can't wait for your return and wish you all the best!Peace + Love + MOXY,Steve Choe,Captain

6/10 (普通)

Gabriel Zacharia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Captainからの返信 (投稿日 : 2024 年 4 月 26 日)
Dear Gabriel, Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Peace + Love + MOXY,Steve ChoeCaptain

10/10 (非常に良い)

Jamelia

2024 年 4 月に 3 泊滞在
Captainからの返信 (投稿日 : 2024 年 5 月 13 日)
Hi Jamelia, It was a pleasure to welcome you to Moxy Downtown Los Angeles. We are pleased that your experience was perfect from beginning to end and that you loved your stay with us. Your kind words mean so much to us, and we look forward to hosting you again soon. Peace + Love + MOXY,Steve Choe,Captain

6/10 (普通)

william

2024 年 4 月に 4 泊滞在
Captainからの返信 (投稿日 : 2024 年 5 月 11 日)
Hello William, Thank you for sharing your rating with us. We are disappointed that you did not get to enjoy the great experience we are known for providing. We hope you will give us another opportunity to gain your trust in the future!Peace + Love + MOXY,Steve Choe,Captain

10/10 (非常に良い)

David

2024 年 4 月に 5 泊滞在
Captainからの返信 (投稿日 : 2024 年 5 月 11 日)
Hi David, We are thrilled you had an outstanding experience at Moxy Downtown Los Angeles, and we appreciate the fantastic rating. It was our pleasure having you, and we look forward to your next visit with us.Peace + Love + MOXY,Steve Choe,Captain

10/10 (非常に良い)

Humberto

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Convenient
2024 年 4 月に 1 泊滞在
Captainからの返信 (投稿日 : 2024 年 4 月 20 日)
Hey Humberto, We loved your review and appreciate you choosing Moxy Downtown Los Angeles for your time in Los Angeles. We look forward to hosting you again, so we hope you revisit soon!Peace + Love + MOXY,Steve ChoeCaptain

8/10 (良い)

Jacobo

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
気になった点 : 清潔度
The staff is very attentive and helpful. The place is clean. Isn’t safe around the hotel
2024 年 4 月に 3 泊滞在
Captainからの返信 (投稿日 : 2024 年 4 月 20 日)
Hey Jacobo, We are so glad you had fun with our spotless accommodations as well as our spirited crew here at Moxy Downtown Los Angeles. We believe we have the best of the best, and they will love hearing your comments. However, we regret any discomfort that you faced due to our location. We hope you will come back to see us again soon!Peace + Love + MOXY,Steve ChoeCaptain

10/10 (非常に良い)

Isaiah

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
No complaints had a great time for my birthday first time in LA was a success!
2024 年 4 月に 3 泊滞在
Captainからの返信 (投稿日 : 2024 年 4 月 20 日)
Hey Isaiah, Thank you for the fantastic comments! We love that you enjoyed what sets us apart here at Moxy Downtown Los Angeles. We hope you’ll come back to see us again soon; it was a true pleasure hosting your visit.Peace + Love + MOXY,Steve ChoeCaptain

10/10 (非常に良い)

Karla Gabriela

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice stay
2024 年 4 月に 1 泊滞在
Captainからの返信 (投稿日 : 2024 年 4 月 20 日)
Hey Karla, We loved your review and appreciate you choosing Moxy Downtown Los Angeles for your time in Los Angeles. We have lots more fun planned for the next time you visit, so come again soon!Peace + Love + MOXY,Steve ChoeCaptain

10/10 (非常に良い)

Christian

2024 年 4 月に 1 泊滞在
Captainからの返信 (投稿日 : 2024 年 5 月 8 日)
Hey Christian, Thanks for the kind rating! It’s great to know how much you loved what makes us different here at Moxy Downtown Los Angeles. We hope you’ll come back to see us again real soon!Peace + Love + MOXY,Steve ChoeCaptain

2/10 (非常に不満)

Cedra

良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
Random fees once at check out
2024 年 4 月に 4 泊滞在
Captainからの返信 (投稿日 : 2024 年 4 月 20 日)
Hey Cedra, Thanks for choosing us and sharing your feedback. We regret any disappointment you had with some of the extra costs associated with your visit. Our fees are competitively priced and posted on our website so guests can have this information before booking with us. However, we understand your frustrations if these costs came as a surprise to you, and we hope you will accept our apologies. Thank you again, we hope you will choose us the next time you visit Los Angeles.Peace + Love + MOXY,Steve ChoeCaptain

10/10 (非常に良い)

Min Kyo

2024 年 4 月に 1 泊滞在
Captainからの返信 (投稿日 : 2024 年 5 月 7 日)
Hey Min, We are pleased your experience was a fantastic one, and we want to thank you for your excellent rating. All of us at Moxy Downtown Los Angeles look forward to your next visit. Peace + Love + MOXY,Steve Choe,Captain

8/10 (良い)

Christopher

良かった点 : 清潔度、施設のコンディションと設備
Great
2024 年 4 月に 1 泊滞在
Captainからの返信 (投稿日 : 2024 年 4 月 17 日)
Hey Christopher, Thanks for these kind words! It’s great to know how much you loved what makes us different here at Moxy Downtown Los Angeles. We hope you’ll come back to see us again real soon!Peace + Love + MOXY,Steve Choe,Captain

2/10 (非常に不満)

Myles

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Didn’t let me check in
2024 年 4 月に 1 泊滞在
Captainからの返信 (投稿日 : 2024 年 4 月 19 日)
Hello Myles, Thank you for taking the time to write a review. We truly apologize for the inconvenience you experienced at check-in. We will review your comments with the appropriate individuals, and we are grateful for your patience during this time.Peace + Love + MOXY,Steve Choe,Captain

10/10 (非常に良い)

Jenna、Garden Grove

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Really nice staff and services, everyone here was really helpful and patient. Excellent view to see the city at night and in early morning.
2024 年 4 月に 2 泊滞在
Captainからの返信 (投稿日 : 2024 年 4 月 15 日)
Hey Jenna, We love how much you enjoyed the amazing views from our guestrooms and that our fantastic crew left a great impression on you. We want to thank you for taking the time to acknowledge them! They truly are what makes Moxy Downtown Los Angeles great. We enjoyed hosting your visit to LA, and we hope to see you again soon!Peace + Love + MOXY,Steve Choe,Captain

8/10 (良い)

Allen

良かった点 : 清潔度、施設のコンディションと設備
Great location short walk to crypto center. Level 8 is next to hotel everything there is very expensive but a nice group of restaurants. 1 bar in hotel lobby it’s understaffed gets busy so you get slow service
2024 年 4 月に 1 泊滞在
Captainからの返信 (投稿日 : 2024 年 4 月 14 日)
Hey Allen, Thanks for the kind review! It is so great to hear how much you enjoyed our prime location. However, we regret any inconvenience that you experienced at the bar. All of us here at Moxy Downtown Los Angeles hope to see you again soon!Peace + Love + MOXY,Steve ChoeCaptain

10/10 (非常に良い)

Michael

良かった点 : 設備とサービス
Very nice
2024 年 3 月に 3 泊滞在
Captainからの返信 (投稿日 : 2024 年 4 月 13 日)
Hey Michael, Thank you for the fantastic rating! We love that you enjoyed what sets us apart here at Moxy Downtown Los Angeles. We hope you’ll come back to see us again soon; it was a true pleasure hosting your visit.Peace + Love + MOXY,Steve ChoeCaptain

2/10 (非常に不満)

Allen

グループ旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I e had a horrible experience using Expedia they took forever to help me change my reservation date and never got back to me even though I contacted them three times. The hotel website says I can change dates within 24 hours. I tried within 20 minutes, Expedia never properly helped me and it was difficult trying to stay connected to someone. It cost a lot and I still had to pay out of pocket for a separate reservation when it was all set and done.
2024 年 4 月に 1 泊滞在
Captainからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Allen, Thanks for sharing your feedback, We regret the inconveniences you encountered due to third party reservation. We completely understand the frustration that you must have felt and appreciate your patience. We would love to welcome you and show your the exceptional hospitality that your deserve.Peace + Love + MOXY,Steve ChoeCaptain

10/10 (非常に良い)

Cirous

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff was wonderful and the king bed was the most comfortable bed I have ever slept in.
2024 年 4 月に 1 泊滞在
Captainからの返信 (投稿日 : 2024 年 4 月 15 日)
Hi Cirous, Thanks for the excellent feedback. We are pleased you found our bed to be most comfortable and had a good night's rest. We love that you gave our fantastic Crew such kind remarks, and all of us here at Moxy Downtown Los Angeles hope to see you back here anytime you are in LA.Peace + Love + MOXY,Steve Choe,Captain

10/10 (非常に良い)

Nicole

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Moxy hotels is beautiful staff is friendly helpful and the place is beautiful! It smell amazing and crypto arena is down the street from the hotel exactly what I wanted thank you
2024 年 4 月に 1 泊滞在
Captainからの返信 (投稿日 : 2024 年 4 月 12 日)
Hey Nicole, We love that you love all things Moxy and are now an official Moxy Downtown Los Angeles fan. Thanks so much for the high marks and your adoration about our incredible crew, fun atmosphere, and fantastic location. We can't wait to see you again the next time you are in the area!Peace + Love + MOXY,Steve Choe,Captain

10/10 (非常に良い)

Christian

家族旅行
5-star hotel
2024 年 4 月に 1 泊滞在
Captainからの返信 (投稿日 : 2024 年 4 月 11 日)
Hey Christian, Thank you for the fantastic comments! We love that you enjoyed what sets us apart here at Moxy Downtown Los Angeles. We hope you’ll come back to see us again soon; it was a true pleasure hosting your visit.Peace + Love + MOXY,Steve ChoeCaptain

10/10 (非常に良い)

wayne

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good service
2024 年 4 月に 2 泊滞在
Captainからの返信 (投稿日 : 2024 年 4 月 11 日)
Hey Wayne, We loved your review and appreciate you choosing Moxy Downtown Los Angeles for your time in Los Angeles. We have lots more fun planned for the next time you visit, so come again soon!Peace + Love + MOXY,Steve ChoeCaptain

2/10 (非常に不満)

Breahn

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
They had a safety thing going on which caused a great deal of disturbance to me an my son. I wasn’t able to use the pool either which they didn’t state until I got there they also should of told me about the safety situation so I could of stayed somewhere else they also gave me molded food which I ate but didn’t notice until I saw it my entire experience was horrible however the security guy was the nicest person I did meet. I got the run around when it came to the dinner I was promised I just won’t be back because of how they treated me and my son for his birthday.
2024 年 4 月に 2 泊滞在
Captainからの返信 (投稿日 : 2024 年 4 月 12 日)
Dear Breahn, Thanks so much for sharing your thoughts about your stay with us. We are grateful for the feedback, and we take each comment seriously. We genuinely regret not meeting your expectations regarding the inconvenience that you had during your time with us. Please also accept our sincere apologies for the food concerns that you experienced. Each of our menu items is thoughtfully prepared, and we never want a guest to leave without experiencing the wonderful, fresh food that we serve. We have addressed your concerns with our culinary team, and we would welcome another opportunity to make this up to you by showing you the quality and hospitality you deserve. Thank you again for your comments, and we hope you will give us a second chance soon.Peace + Love + MOXY,Steve ChoeCaptain

10/10 (非常に良い)

VEERENDRA

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Convenient location across from convention center
2024 年 4 月に 1 泊滞在
Captainからの返信 (投稿日 : 2024 年 4 月 11 日)
Hey Veerendra, We think we have a pretty great thing going on too, and we love that you enjoyed so many things about Moxy Downtown Los Angeles, especially our fantastic location! It was our pleasure hosting you and we can't wait to welcome you again. Come back anytime!Peace + Love + MOXY,Steve ChoeCaptain

4/10 (不満)

destiny

カップルで旅行
良かった点 : 施設のコンディションと設備
気になった点 : スタッフとサービス、設備とサービス
The elevator has a horrible wait time and the noise level from the rooftop/club in the hotel is 10/10 LOUD. don’t not recommend staying here if you want peaceful sleep.
2024 年 4 月に 3 泊滞在
Captainからの返信 (投稿日 : 2024 年 4 月 10 日)
Hey Destiny, Thank you for your review. We are sorry for the wait time you experienced with the elevators and the inconvenience this caused. We appreciate hearing from our guests as we continually strive to improve our services. Additionally, we apologize for the noise disturbances, and we will use your feedback in the process of finding solutions to eliminate this issue. We are so grateful for your patience, and we thank you again for being our guest. We hope you will reconsider and stay with us again.Peace + Love + MOXY,Steve Choe,Captain

8/10 (良い)

Arjun、Kathmandu

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス
Design
2024 年 4 月に 2 泊滞在
Captainからの返信 (投稿日 : 2024 年 4 月 9 日)
Hey Arjun, We loved your rating and appreciate you choosing Moxy Downtown Los Angeles for your time in Los Angeles. We look forward to hosting you again, so we hope you revisit soon!Peace + Love + MOXY,Steve ChoeCaptain

2/10 (非常に不満)

Tyra

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 4 月に 4 泊滞在
Captainからの返信 (投稿日 : 2024 年 4 月 9 日)
Dear Tyra, Thank you for leaving your rating. We never want to disappoint any of our guests, so we apologize for your concerns during your stay. Thank you for choosing us, and we hope you will visit again soon.Peace + Love + MOXY,Steve ChoeCaptain

2/10 (非常に不満)

Sara

気になった点 : スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Captainからの返信 (投稿日 : 2024 年 4 月 9 日)
Hey Sara, We appreciate you choosing our hotel for your visit to Los Angeles. Our goal is always for the comfort and satisfaction of our guests. Therefore, we apologize for any concerns or frustrations you experienced during your time with us. We hope you will give us another chance to provide you with a more enjoyable stay.Peace + Love + MOXY,Steve ChoeCaptain

8/10 (良い)

Bridget

カップルで旅行
良かった点 : 清潔度、設備とサービス
Property is a hip/modernized hotel to stay at. I don’t recommend it being a place for families but I did see a good amount actually staying there. The pricing for the room was great but the size of the room itself was very small. Convenient location to everything! They do have this area where there is lots of dining options and a music venue on the 8th floor but beware, as that music is loud during the night and it’ll be a bit tough trying to sleep at night, even on the top floor where I was at. Overall decent hotel to stay at.
2024 年 4 月に 1 泊滞在
Captainからの返信 (投稿日 : 2024 年 4 月 9 日)
Hey Bridget, We loved your review and appreciate you choosing Moxy Downtown Los Angeles for your time in Los Angeles. We look forward to hosting you again, so we hope you revisit soon!Peace + Love + MOXY,Steve ChoeCaptain

4/10 (不満)

Jasmine

良かった点 : 清潔度
2024 年 4 月に 1 泊滞在
Captainからの返信 (投稿日 : 2024 年 4 月 9 日)
Hey Jasmine, Thank you for taking the time to share your rating. We are sorry if we missed out on any essential opportunities to make your stay the seamless, memorable one you deserve. Please accept our sincere apologies for any issues you experienced. We hope you will consider giving us another chance to show you our devotion to delivering excellent hospitality for every guest.Peace + Love + MOXY,Steve ChoeCaptain