外観

キンプトン ラ ピア ホテル ウェスト ハリウッド IHG ホテルの口コミ

5 out of 5

口コミ

8.6

非常に良い

評価 10 - 391 件の口コミ中 240 件が非常に良い" "
評価 8 - 391 件の口コミ中 64 件が良い" "
評価 6 - 391 件の口コミ中 37 件が普通" "
評価 4 - 391 件の口コミ中 26 件が不満" "
評価 2 - 391 件の口コミ中 24 件が非常に不満" "

9.0/10

清潔度

8.6/10

スタッフとサービス

8.0/10

設備とサービス

8.8/10

施設のコンディションと設備

8.2/10

環境への配慮

口コミ

10/10 (非常に良い)

Shinobu

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean, cozy and comfortable, especially the bed in a room was nice.
2024 年 3 月に 2 泊滞在
Ambre Le Page からの返信 (投稿日 : 2024 年 3 月 18 日)
Dear Shinobu, thank you for sharing your experience! We're delighted to hear that you found our hotel clean, cozy, and comfortable, particularly enjoying the quality of our beds. Providing a relaxing and restful environment is our top priority, your satisfaction is what drives us to continually improve and exceed expectations. We hope to welcome you back at Kimpton La Peer for another enjoyable stay soon! - Best Regards, Ambre

6/10 (普通)

Takeda

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Fashionable and beautiful. Staff is good too. But the phone in the room was broken and they didn't try to fix it. Housekeepers not only have a hard time communicating in English, but they also can't do their job properly. The location is very good, the security is good, and the shops around are clean and stylish. The customers are also rich and sophisticated.
2023 年 7 月に 2 泊滞在
Andres S.からの返信 (投稿日 : 2023 年 7 月 13 日)
I sincerely apologize for any inconvenience you experienced during your stay. We make it a point to ensure our guest receive the best service possible. To hear this occurred is truly disheartening. Rest assure, I have made sure to follow up with the appropriate individuals to ensure this does not occur again.

4/10 (不満)

Shozo

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
周辺は面白い 上下の水道の音が聞こえる
2021 年 11 月に 3 泊滞在

4/10 (不満)

宿泊されたお客様

良かった点 : 清潔度
気になった点 : スタッフとサービス
かなりガッカリ
JL0062便で到着しホテルに13時頃についたが、部屋の用意ができていないので用意出来次第案内するということであったが結局15時まで待たされた。言い訳が15時がギャランティだからという何ともホスピタリティのないものであった。繁華街ではないロケーションなのでその間どこへも行くところもなく時間を無駄にした。部屋は清潔感はあるが、バスタブがなくシャワーの出もいまいち(バスタブがないのが、Hotels.comの情報ページでは非常にわかりづらい)。レストランも高いばかりでひどい味であった。なぜ高い総合評価を得ているのか理解不能。
2019 年 7 月に 2 泊滞在
Esha, Guest Experience Manager からの返信 (投稿日 : 2019 年 7 月 14 日)
Thank you for your feedback. We will certainly take note of all your comments and will take them into consideration.

10/10 (非常に良い)

Yoshikazu

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
素晴らしいホテル
内装のデザイン 朝食 バーの雰囲気 素晴らしいホテルでした
2019 年 5 月に 1 泊滞在
Jesse からの返信 (投稿日 : 2019 年 6 月 14 日)
Thank you so much for your positive review! We really appreciate taking the time out to write this. Please come back to visit us soon!

4/10 (不満)

Sally

グループ旅行
気になった点 : 施設のコンディションと設備
Rarely saw workers, hard to get bottles of water or any water. Floor in the lobby had water damage so it was very uneven and raised. Only 1 restaurant with limited menu.
2024 年 5 月に 2 泊滞在
Andreaからの返信 (投稿日 : 2024 年 5 月 7 日)
Good day, Sally! We thank you for staying with us and your honest feedback. We do apologize for the inconvenience that you have experienced during your stay with us. We always try to provide a good, personalized service to our guests, but I guess we failed to do that with you. Just let us know if what can we do for you. Warm regards, Andrea.

10/10 (非常に良い)

Vicki

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Ambre Le Page からの返信 (投稿日 : 2024 年 4 月 28 日)
That's fantastic to hear! Thank you so much for taking the time to leave such a positive review. We're thrilled that you had a wonderful experience at Kimpton La Peer Hotel. We look forward to welcoming you back again soon!

10/10 (非常に良い)

Lisa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
La Peer Hotelからの返信 (投稿日 : 2024 年 4 月 25 日)
Thank you for your feedback!

8/10 (良い)

Saloumeh

2024 年 4 月に 2 泊滞在
Andres S.からの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Saloumeh,Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a positive experience overall. Your satisfaction is our priority, and we're grateful for your support.If there were any specific aspects of your stay that you feel we could improve upon to earn that fifth star in the future, please don't hesitate to reach out and let us know. We're constantly striving to enhance our services and guest experience.We hope to have the pleasure of welcoming you back again soon for an even more enjoyable stay.

10/10 (非常に良い)

Noreen、Livingston

2024 年 4 月に 2 泊滞在
Ambre Le Page からの返信 (投稿日 : 2024 年 4 月 28 日)
Dear Noreen, We truly appreciate your feedback! It means the world to us that you had such a fantastic experience at Kimpton La Peer Hotel. We can't wait to have the pleasure of hosting you again in the future!

10/10 (非常に良い)

bryce

2024 年 4 月に 1 泊滞在
Kimpton La Peerからの返信 (投稿日 : 2024 年 4 月 7 日)
Thank you for taking the time to give us your honest rating.

10/10 (非常に良い)

Nicoli

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff was amazing
2024 年 2 月に 1 泊滞在
Andres S.からの返信 (投稿日 : 2024 年 3 月 27 日)
Thank you so much, Nicoli! We're delighted to hear that our staff made your experience exceptional. We strive to provide outstanding service, and it's incredibly rewarding to know we succeeded. We appreciate your kind words and hope to welcome you back soon!

8/10 (良い)

Steven、Hillsborough

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Although the property is addressed in West Hollywood, it's actually at the border of Beverly Hills. It's the best part of West Hollywood yet stone throw away from the Beverly Hills where all the stars live.
2024 年 3 月に 2 泊滞在
Andres S.からの返信 (投稿日 : 2024 年 3 月 22 日)
Dear Steven,Thank you for taking the time to share your feedback with us. We're delighted to hear that you appreciated our property's prime location nestled between West Hollywood and Beverly Hills. Our proximity to the heart of Beverly Hills indeed offers our guests the best of both worlds – the vibrant energy of West Hollywood and the allure of Beverly Hills.We hope to welcome you back soon for another memorable stay!

10/10 (非常に良い)

Shinobu

出張, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staffs are friendly, facility is clean, nice and quiet. There was an item charged to my room after I checked out and I did not receive a receipt for it. Would you please provide the receipt in full amount for the stay at Kimpton La Peer Hotel.
2024 年 3 月に 2 泊滞在
Ambre Le Page からの返信 (投稿日 : 2024 年 3 月 21 日)
Good Evening Shinobu ,Thank you for your kind words regarding our staff and facilities. We're delighted to hear that you enjoyed your stay at Kimpton La Peer Hotel!Regarding the item charged to your room after check-out, we apologize for any inconvenience this may have caused. Could you please provide us with your email address? We'll promptly send you the receipt for the full amount of your stay, including any additional charges.Once again, we appreciate your feedback and hope to welcome you back to Kimpton La Peer Hotel in the future!Warm regards,Ambre Le Page

2/10 (非常に不満)

neelam

家族旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス
I don’t usually leave hotel reviews. However, this place is absolutely not a luxury hotel. Upon arrival, the front desk person I believe her name was makaiyla was beyond sweet. Thank you for treating me like a human being. The second day I asked Andreas at the front desk if I could upgrade my room to a balcony room which I would have been happy to have paid for. He proceeded to tell me that the rooms are noisy and expensive and the ac wasn’t working. This was a bit frustrating as the ac wasn’t working in the room that I was in. There was a black out in the area, and the hotel didn’t notify us. I woke up in the middle of the night and banged my knee on the dresser next to me bc I wanted to use the bathroom. I did not even complain about any of this. I said to myself it’s a hiccup and it’s okay. The following night my friend and I were having drinks in their bar, where the bartender rudely cut my friend off. Luckily I had my Snapchat on record and I went back to view what happened. We were eating Girl Scout cookies and we might have been a little loud when talking but the bartender could have just told us to keep it down instead of being so rude. I initially booked this property bc I have a breast surgery coming up in two weeks and have been extremely stressed out and needed an escape. I had an anxiety attack and my mom was in the room upstairs I just needed my medication. The hotel proceeded to call the ambulance who did not even transport me. Worst experience!
2024 年 2 月に 2 泊滞在
Kimpton La Peerからの返信 (投稿日 : 2024 年 4 月 7 日)
Thank you for taking the time to provide your honest feedback regarding your experience with us. It is disheartening to hear that we did not meet your expectations. These concerns have been addressed with the appropriate departments. We hope you stay with us again in the future so that we can show you the La Peer experience you deserve.

2/10 (非常に不満)

neelam

家族旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス
I don’t usually leave hotel reviews. However, this place is absolutely not a luxury hotel. Upon arrival, the front desk person I believe her name was makaiyla was beyond sweet. Thank you for treating me like a human being. The second day I asked Andreas at the front desk if I could upgrade my room to a balcony room which I would have been happy to have paid for. He proceeded to tell me that the rooms are noisy and expensive and the ac wasn’t working. This was a bit frustrating as the ac wasn’t working in the room that I was in. There was a black out in the area, and the hotel didn’t notify us. I woke up in the middle of the night and banged my knee on the dresser next to me bc I wanted to use the bathroom. I did not even complain about any of this. I said to myself it’s a hiccup and it’s okay. The following night my friend and I were having drinks in their bar, where the bartender rudely cut my friend off. Luckily I had my Snapchat on record and I went back to view what happened. We were eating Girl Scout cookies and we might have been a little loud when talking but the bartender could have just told us to keep it down instead of being so rude. I initially booked this property bc I have a breast surgery coming up in two weeks and have been extremely stressed out and needed an escape. I had an anxiety attack and my mom was in the room upstairs I just needed my medication. The hotel proceeded to call the ambulance who did not even transport me. Worst experience!
2024 年 2 月に 2 泊滞在
Andrés S.からの返信 (投稿日 : 2024 年 2 月 21 日)
Thank you for sharing your experience, and we sincerely apologize for the challenges you faced during your stay. We appreciate your kind words about Mikayka at the front desk and regret any inconvenience caused.We understand the importance of a comfortable stay and apologize for the miscommunication about the room upgrade, AC issues, and the blackout incident. Your feedback is crucial, and we assure you that we are taking immediate steps to address these concerns internally.Regarding the incident at the bar, we were concerned to read about your experience, and we would like to provide additional context. A guest and her friend were consuming excessive alcohol, leading our bartender to cease serving them. The guest became verbally abusive, yelling, cursing, and using profanity towards our staff. It is important for us to maintain a safe and respectful environment for all guests and staff members.Moreover, the same guest requested paramedics for a panic attack, but upon their arrival, she was uncooperative and rude. The paramedics confirmed she was intoxicated and suggested involving the police due to her continued disruption.Her behavior extended to the front desk, where she continued to display attitude and demanded personal information from our staff. She also touched a staff member multiple times despite expressions of discomfort and requests not to touch.While we strive to provide exceptional service, we regret any discomfort caused by these incidents.Once again, we apologize for falling short of your expectations and appreciate your understanding.

10/10 (非常に良い)

Steve

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Andres S.からの返信 (投稿日 : 2024 年 2 月 11 日)
Thank you so much for your positive feedback! We're thrilled to hear that you had an excellent experience at our hotel. We look forward to welcoming you back soon!

10/10 (非常に良い)

Gary Laura Ashley

Great location and service
Dog friendly at no charge. Kind and good service
2024 年 2 月に 2 泊滞在
Andres S.からの返信 (投稿日 : 2024 年 2 月 7 日)
Thank you for your kind words! We're thrilled to hear that your stay at our hotel was a nice experience and that you appreciated our dog-friendly policy, free of charge. It's always a pleasure to welcome guests and their furry friends. Your perfect score means a lot to us, and we look forward to hosting you both again soon!

10/10 (非常に良い)

Marcy

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wonderful boutique hotel in a safe area. Beautiful room, great amenities, comfortable lobby, pool, outdoor bar area and gym. The service was excellent.
2024 年 1 月に 3 泊滞在
Ambre Le Page からの返信 (投稿日 : 2024 年 2 月 1 日)
Dear Marcy, Thank you for your wonderful feedback! We're thrilled you enjoyed our hotel. Our team takes pride in providing excellent service, and we're delighted you had a positive experience. Looking forward to hosting you again!

10/10 (非常に良い)

Clive

出張
Friendly helpful staff
2024 年 1 月に 2 泊滞在
Andres S.からの返信 (投稿日 : 2024 年 1 月 23 日)
Thank you so much for your kind review! It is always a pleasure to hear when our valued guests have a nice stay with us. Please let us know when you are coming back, we will be happy to assist with any special requests you might have!

10/10 (非常に良い)

Nya-Gabriella

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Andres S.からの返信 (投稿日 : 2024 年 1 月 23 日)
We love your review and appreciate you choosing Kimpton La Peer Hotel for your time in Los Angeles. We have lots more fun planned for the next time you visit, so come again soon!

2/10 (非常に不満)

Alberto

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Terrible hotel, never ever stay at this hotel, the hotel is messy, rooms with hair in the bed and in the shower. The staff charge us 5 times the room in our credit card just by “mistake” and they took 5 days to try to solve it. Nobody helps you, theres no manager. Be carefully with the kimptons, especially this one
Andres S.からの返信 (投稿日 : 2024 年 1 月 23 日)
We appreciate your valuable feedback and are glad that you chose to stay with us. We will make sure that this information gets forwarded to the appropriate team so that our high-quality standards are being upheld. We hope that you found some other aspects of our hotel to enjoy, like our rooftop and restaurant.

2/10 (非常に不満)

Alberto

2023 年 12 月に 5 泊滞在
Andres S.からの返信 (投稿日 : 2024 年 2 月 2 日)
Thank you for taking the time to provide your feedback. We sincerely apologize for any inconvenience or dissatisfaction you may have experienced during your stay with us. We take all guest feedback seriously and use it as an opportunity to improve our services. We would greatly appreciate it if you could provide more details about your concerns so that we can address them specifically. Your insights are invaluable in helping us enhance the overall experience for our guests.If you are open to further discussion, please feel free to reach out to us directly. We are committed to ensuring our guests have a positive experience, and we would welcome the opportunity to make amends.Thank you once again for your feedback.

10/10 (非常に良い)

thomas

2024 年 1 月に 1 泊滞在
Andres S.からの返信 (投稿日 : 2024 年 2 月 2 日)
Thank you so much for taking the time to leave us a 5/5 score review! We're thrilled to hear that you had a fantastic experience with us. Our team works hard to ensure that every guest has a memorable and enjoyable stay, and it's incredibly rewarding to see that reflected in your feedback.We appreciate your kind words and the opportunity to serve you. If you ever find yourself back in Los Angeles, we would love to welcome you again.Thank you for choosing us!

10/10 (非常に良い)

Hilda、SAN YSIDRO

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location, very nice hotel.
2023 年 12 月に 3 泊滞在
Andres S.からの返信 (投稿日 : 2024 年 1 月 23 日)
Thank you for taking the time to give us your glowing feedback! I'm thrilled to hear that you had a warm stay with us, and I hope we have the pleasure to host you again... Hopefully it's soon!

4/10 (不満)

John

グループ旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
2023 年 10 月に 1 泊滞在
Andres S.からの返信 (投稿日 : 2023 年 12 月 17 日)
We appreciate your valuable feedback and are glad that you chose to stay with us. We will make sure that this information gets forwarded to the appropriate team so that our high-quality standards are being upheld. We hope that you found some other aspects of our hotel to enjoy and hope to have the chance to improve upon this experience for you on your next stay.

10/10 (非常に良い)

Thomas

2023 年 12 月に 2 泊滞在
Andres S.からの返信 (投稿日 : 2023 年 12 月 17 日)
Thank you so much for your kind review! It is always a pleasure to hear when our valued guests have a nice stay with us. Please let us know when you are coming back, we will be happy to assist with any special requests you might have!

6/10 (普通)

Daniel

Andres S.からの返信 (投稿日 : 2024 年 2 月 17 日)
Thank you for taking the time to share your feedback! We appreciate your rating and are always looking for ways to improve. If there are any specific areas you think we could enhance, please feel free to let us know. We value your input and hope to have the opportunity to exceed your expectations in the future!

4/10 (不満)

Allison

2023 年 11 月に 2 泊滞在
Andres S.からの返信 (投稿日 : 2023 年 11 月 17 日)
Our apologies your stay was not up to standard. We will address your concerns directly. Thank you for staying with us.

8/10 (良い)

Tracey、Vancouver

良かった点 : 清潔度、スタッフとサービス
2023 年 11 月に 3 泊滞在
Andres S.からの返信 (投稿日 : 2023 年 11 月 17 日)
Thank you so much for your feedback. It is always a pleasure to know our guest are enjoy their stay with us. We will be happy to welcome you back in the near future.

2/10 (非常に不満)

Richard、Washington DC

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Stayed 2 nights Oct 30, 31. We disputed a charge on the bill but the way the morning staff (gentleman) handled the communication with us (around 9am Nov 1) was RUDE. Very Standoff-ish. POWER TRIPPING. It is what it is.
Andres S.からの返信 (投稿日 : 2023 年 11 月 10 日)
We appreciate your valuable feedback and are glad that you chose to stay with us. We will make sure that this information gets forwarded to the appropriate team so that our high-quality standards are being upheld. We hope that you found some other aspects of our hotel to enjoy, like our rooftop and restaurant.

10/10 (非常に良い)

Darius

2023 年 11 月に 1 泊滞在
Andres S.からの返信 (投稿日 : 2023 年 11 月 22 日)
Thank you so much for taking the time to send us feedback. We are so happy to hear you enjoyed your stay with us. We would love to have you stay with us again. Please come see us again soon.

6/10 (普通)

Linda

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
Property and staff were lovely. Wait for breakfast was ridiculously long. Bottom sheet on the bed didn't cover the mattress.
2023 年 10 月に 3 泊滞在
Andres S.からの返信 (投稿日 : 2023 年 10 月 22 日)
Our apologies your stay was not up to standard. We will address your concerns directly. Thank you for staying with us.

10/10 (非常に良い)

Benjamin

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Exceptionally friendly service and chic decor in this Kimpton property. Would return!
2023 年 10 月に 1 泊滞在
Andres S.からの返信 (投稿日 : 2023 年 10 月 22 日)
Dear Benjamin! We love your review and appreciate you choosing Kimpton La Peer Hotel for your time in Los Angeles. We have lots more fun planned for the next time you visit, so come again soon!

10/10 (非常に良い)

Paul

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent location for everything in West Hollywood. Very good large rooms. Would return again
2023 年 10 月に 2 泊滞在
Andres S.からの返信 (投稿日 : 2023 年 10 月 22 日)
Dear Paul! Many thanks for your outstanding review, and we look forward to your next visit! Wishing you a wonderful weekend!

10/10 (非常に良い)

Michael

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 2 泊滞在
Andres S.からの返信 (投稿日 : 2023 年 10 月 17 日)
Thank you for your acknowledgment of all the hard work and commitment by our associates! We will be sure to share it with our team. We strive to provide the best possible service to our guests, and their satisfaction is our reward. We look forward to serving you again in the future.

8/10 (良い)

Jung Eun

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 4 泊滞在
Andres S.からの返信 (投稿日 : 2023 年 10 月 14 日)
Thank you for your feedback. We appreciate your review.

8/10 (良い)

Fanny

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 9 月に 1 泊滞在
Andres S.からの返信 (投稿日 : 2023 年 10 月 14 日)
Thank you so much for choosing us! We hope to welcome you soon in the future.

10/10 (非常に良い)

Carolina

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 4 泊滞在
Andres S.からの返信 (投稿日 : 2023 年 10 月 4 日)
We are so glad to hear you enjoyed your stay! Please come stay with us again soon!

10/10 (非常に良い)

Marilú

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Súper bien!! Solo que ya necesitan los pasillos y las alfombras una buena limpieza y pintura
2023 年 9 月に 4 泊滞在
Andres S.からの返信 (投稿日 : 2023 年 10 月 9 日)
Muchas gracias por su amable resena. Esperamos recibirlos muy pronto. Que tenga un excelente dia.

10/10 (非常に良い)

Tanja

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 9 月に 1 泊滞在
Andres S.からの返信 (投稿日 : 2023 年 10 月 4 日)
Thank you so much for your kind review! It is always a pleasure to hear when our valued guests have a nice stay with us. Please let us know when you are coming back, we will be happy to assist with any special requests you might have!

10/10 (非常に良い)

Sophia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 9 月に 3 泊滞在
Andres S.からの返信 (投稿日 : 2023 年 9 月 30 日)
Thank you for such a glowing review! We are beyond pleased to hear we could make your stay such a memorable one. Our staff is looking forward to serving you again soon.

10/10 (非常に良い)

Dawn

2023 年 9 月に 1 泊滞在
Andres S.からの返信 (投稿日 : 2023 年 9 月 29 日)
Thank you for taking the time to express your appreciation for the services rendered. We look forward to serving you again in the future.

10/10 (非常に良い)

Stephanie

家族旅行
Great location and loved the cool vibe of the hotel !
2023 年 9 月に 3 泊滞在
Andres S.からの返信 (投稿日 : 2023 年 9 月 18 日)
Thank you so much for your Feedback! Our staff enjoy their work and take pleasure in servicing our guests. I am glad to learn this was your experience during this visit. We look forward to seeing you again soon at La Peer.

10/10 (非常に良い)

John

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff is very helpful
2023 年 9 月に 1 泊滞在
Andres S.からの返信 (投稿日 : 2023 年 9 月 16 日)
Thank you so much for taking the time to write a review. We so appreciate all feedback that is given, and we are happy to hear that you thoroughly enjoyed your stay. Our hope is that we can create a memorable experience for our guests during your time with us that will encourage you to come back again. Please come back and visit us soon. Thank you so much for choosing La Peer hotel as your home away from home.

10/10 (非常に良い)

Pascal

2023 年 8 月に 6 泊滞在
Andres S.からの返信 (投稿日 : 2023 年 9 月 29 日)
Thank you for your acknowledgment of all the hard work and commitment by our associates! We will be sure to share it with our team. We strive to provide the best possible service to our guests, and their satisfaction is our reward. We look forward to serving you again in the future.

8/10 (良い)

Berta

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 3 泊滞在
Andres S.からの返信 (投稿日 : 2023 年 9 月 7 日)
Thank you so much for taking the time to send us feedback. We are so happy to hear you enjoyed your stay with us. We would love to have you stay with us again. Please come see us again soon.

6/10 (普通)

Michael

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
2023 年 8 月に 7 泊滞在
Andres S.からの返信 (投稿日 : 2023 年 9 月 7 日)
Thank you so much for taking the time to write a review for us! Please let us know whenever you are coming back, we will be happy to make your stay extra special.

10/10 (非常に良い)

Christopher

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Gorgeous, perfect location, and pet friendlyl,
We choose this hotel last minute on a road trip stopping in West Hollywood. You could find a better option ! Amazing hot
2023 年 9 月に 2 泊滞在
Andres S.からの返信 (投稿日 : 2023 年 9 月 7 日)
Thank you for taking the time to give us your glowing feedback! I'm thrilled to hear that you had a warm stay with us, and I hope we have the pleasure to host you again... Hopefully it's soon!

10/10 (非常に良い)

Diana

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The outside was a bit dirty with trash. However the worst part was the construction outside, noisy and hard to drive down the street.
2023 年 8 月に 1 泊滞在
Andres S.からの返信 (投稿日 : 2023 年 8 月 30 日)
Thank you for your feedback. We appreciate your comment.