ロビー

グレンデール・ホテルの口コミ

2.5 out of 5
グレンデール・ホテル
1510 E Colorado Street, Glendale, CA

口コミ

8.4

とても良い

評価 10 - 1359 件の口コミ中 729 件が非常に良い" "
評価 8 - 1359 件の口コミ中 350 件が良い" "
評価 6 - 1359 件の口コミ中 123 件が普通" "
評価 4 - 1359 件の口コミ中 70 件が不満" "
評価 2 - 1359 件の口コミ中 87 件が非常に不満" "

8.8/10

清潔度

8.6/10

スタッフとサービス

8.0/10

設備とサービス

8.4/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

8/10 (良い)

MICHIYA

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I think this hotel has recently been renovated and has the latest service flow. Of course, there are many cases where you will be charged a fee, but on the other hand, for example, when I inquired about the shower temperature being low, the next day the shower was warm enough and I could use it. There is also a coffee machine at the counter, which will help you soothe your travel fatigue.I have been traveling between Japan and Los Angeles for over 30 years.It may not be as good as you expected, but I don't think you will be disappointed. I think it's better to just actively ask questions and speak up.
2024 年 4 月に 2 泊滞在
Glendale Hotel Managementからの返信 (投稿日 : 2024 年 4 月 25 日)
Dear Michiya,It's lovely that you appreciated our hotel's recent renovations and updated service flow. We're glad that our team promptly addressed your concerns about the shower temperature and that you found the coffee machine helpful in easing travel fatigue. Your extensive travel experience is valuable feedback, and we appreciate your understanding that proactive communication can lead to a better experience. Thank you for choosing to stay with us, and we look forward to welcoming you back on your future travels between Japan and Los Angeles!Kind Regards,Glendale Hotel Management

6/10 (普通)

gina

気になった点 : スタッフとサービス
El lugar no estuvo mal ,pero la atención no me gustó.
2024 年 2 月に 1 泊滞在
Glendale Hotel Managementからの返信 (投稿日 : 2024 年 2 月 28 日)
Dear Gina,Thank you for your feedback.  We're sorry to hear that you didn't have a positive experience with our service.  We strive to provide excellent service to all of our guests, and we apologize if we fell short of your expectations.  If there's anything specific you'd like to share or if there's anything we can do to improve, please let us know.  We appreciate your business and hope to have the opportunity to welcome you back again in the future.Sincerely,Glendale Hotel Management

8/10 (良い)

Aiki

良かった点 : スタッフとサービス
2023 年 9 月に 2 泊滞在
Glendale Hotel Managementからの返信 (投稿日 : 2023 年 10 月 31 日)
Dear Aiki,Thank you so much!  Knowing that you enjoyed your time with us indeed makes our day.  We truly appreciate your positive rating and hope you will stay with us again soon next time you visit Glendale Hotel.Kind Regards,Glendale Hotel Management

10/10 (非常に良い)

Minori

良かった点 : 清潔度、スタッフとサービス
2023 年 10 月に 1 泊滞在
Glendale Hotel Managementからの返信 (投稿日 : 2023 年 10 月 10 日)
Dear Minori,We are always pleased to receive feedback from our guests about their stay with us at Glendale Hotel, and we are excited to see your PERFECT score rating. We are glad to learn that our accommodations met all your needs and you left satisfied with your stay. Thank you so much for choosing to stay with us while visiting the Glendale Hotel! Kind Regards,Glendale Hotel Management

10/10 (非常に良い)

Rumika

2023 年 9 月に 3 泊滞在
Glendale Hotel Managementからの返信 (投稿日 : 2023 年 9 月 29 日)
Dear Rumika,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Glendale Hotel.  We are pleased that your experience left a positive impression of our hotel.  We look forward to welcoming you back to our Glendale hotel shortly! Kind Regards,Glendale Hotel Management

6/10 (普通)

keiko

2023 年 5 月に 2 泊滞在
Glendale Hotel Managementからの返信 (投稿日 : 2023 年 5 月 31 日)
Dear Keiko,Thank you for rating your stay at  Glendale Hotel.  We are glad to learn that your stay at our Glendale Hotel was good; however, we would love to know how we could've improved your experience.  Please do reach out to us to provide more detail about your experience so we can continue to improve our product and service.Kind Regards,Glendale Hotel Management

10/10 (非常に良い)

???

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
十分な広さと清潔感のある部屋でした。コンセントも十分な数があります。ロビーに無料のコーヒーサーバー、炭酸水サーバーがあるので飲み物に困りません。周辺にはスーパーやチェーン店があります。
Glendale Hotel Managementからの返信 (投稿日 : 2023 年 3 月 31 日)
Dear Guest,HIGH FIVE! Thank you for your GREAT FEEDBACK and PERFECT SCORE REVIEW of your stay at Glendale Hotel.Come back and see us soon on your next visit to Glendale. Until then, take care!Kind Regards,Glendale Hotel Management

8/10 (良い)

Kenji

出張
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
駐車料金が高いのが難点
駐車料金10ドル/泊は、かなり高い。ダウンタウンにあるホテルではないのだから、無料か、せめて5ドル/泊にして宿泊費に含めるべきである。別料金は、しみったれた印象がある。ホテル自体は、クリーンで明るく、ルームレートはリーズナブルなので、とても残念。
2022 年 11 月に 3 泊滞在
Glendale Hotel Managementからの返信 (投稿日 : 2022 年 12 月 1 日)
Dear Kenji,Thank you for giving us a valuable review for your stay with us in Glendale. We are sorry that you faced issues with parking during your stay. We would love to host you again next time your travels bring you back to Glendale. Kind Regards,Glendale Hotel Management

4/10 (不満)

Hidenori

2022 年 10 月に 1 泊滞在
Glendale Hotel Managementからの返信 (投稿日 : 2022 年 10 月 19 日)
Dear Hidenori,Thank you for leaving a rating for us; however, I apologize for any inconvenience you may have faced during your stay.  We would love to know what went wrong during your stay to ensure a better experience for all of our guests.  We hope you give us a chance to earn your trust back in our hospitality. Kind Regards,Glendale Hotel Management

8/10 (良い)

Hidenori

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
LosAngeleから46分
やはり、LosAngeleのはずれ。
2022 年 9 月に 1 泊滞在
Glendale Hotel Managementからの返信 (投稿日 : 2022 年 9 月 28 日)
Dear Hidenori,Thank you for choosing to stay with us when you visited Glendale.  It makes me happy to hear see you enjoyed your stay. We hope to be able to host you again soon at Glendale Hotel!We would love to have your company once again at Glendale Hotel.Thank You,Glendale Hotel Management

8/10 (良い)

Hidenori

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
割と広いお部屋です。
市街地から離れています。また、空港前のヒルトンと変わらない金額に閉口。しかも、モーテルなのにパーキングか有料なのは何故?
2022 年 9 月に 1 泊滞在
Glendale Hotel Managementからの返信 (投稿日 : 2022 年 10 月 3 日)
Dear Hidenori,Thank you for your insightful feedback and for staying with us.  We are glad you enjoyed your stay at our hotel and found your guest room clean and spacious.  We are sorry that you faced issues with parking during your stay.  We would love to have your company once again at Glendale Hotel. Thank You,Glendale Hotel Management

8/10 (良い)

Nigel

Better than I was expecting, but then, it’s not the cheapest hotel in Los Angeles!
2024 年 5 月に 1 泊滞在

6/10 (普通)

Damon

カップルで旅行
Room wasn't properly aired out smelled stail mattress hurt my back
2024 年 5 月に 1 泊滞在
Glendale Hotel Managementからの返信 (投稿日 : 2024 年 5 月 24 日)
Dear Damon,We are sorry to hear about your experience with the room's air quality and the discomfort with the mattress. Providing a comfortable and pleasant stay is our priority; your feedback is valuable for improving. We'll address these issues promptly to ensure that future guests have a better experience. If there's anything else you'd like to share or if there's anything we can do to make things right, please let us know.Kind Regards,Glendale Hotel Management

10/10 (非常に良い)

DeAsia

良かった点 : 清潔度、スタッフとサービス
2024 年 5 月に 2 泊滞在

8/10 (良い)

Kevin

良かった点 : 清潔度、スタッフとサービス
2024 年 5 月に 1 泊滞在
Glendale Hotel Managementからの返信 (投稿日 : 2024 年 5 月 24 日)
Dear Kevin,Thank you for taking the time to leave us a rating.  We can't wait to have you back for another visit soon!Kind Regards,Glendale Hotel Management

10/10 (非常に良い)

Shant

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Glendale Hotel Managementからの返信 (投稿日 : 2024 年 5 月 24 日)
Dear Shant,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Glendale Hotel. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Glendale Hotel hotel soon!Kind Regards,Glendale Hotel Management

8/10 (良い)

Edwin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 3 泊滞在
Glendale Hotel Managementからの返信 (投稿日 : 2024 年 5 月 24 日)
Dear Edwin,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Kind Regards,Glendale Hotel Management

10/10 (非常に良い)

Christy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Convenient location
2024 年 5 月に 1 泊滞在

4/10 (不満)

Joel

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Very cost effective but not what I expected based off the other reviews. We showed up and immediately smelled what I describe as wet and musty. There was random brown/orange smears on the wall. Other than that the bed was comfy and the water was nice and warm. Also the staff was really nice. 3/10 worth the price if you’re just staying a night.
2024 年 5 月に 1 泊滞在
Glendale Hotel Managementからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Joel,We apologize for falling short of your expectations.  We'll address the odor and cleanliness issues immediately.  We're delighted to hear you enjoyed the comfortable bed, warm water, and friendly staff.  We strive to provide exceptional experiences for all guests and hope you'll give us another chance to exceed your expectations in the future.Sincerely,Glendale Hotel Management

8/10 (良い)

Geraldine

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Needs better pillows.
2024 年 5 月に 1 泊滞在
Glendale Hotel Managementからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Geraldine,Thank you for your feedback regarding the pillows. We apologize if they did not meet your expectations during your stay. Your comfort is important to us, and we will take your comments into consideration as we strive to improve our guests' experiences. If there's anything else we can do to enhance your stay in the future, please don't hesitate to let us know. We appreciate your valuable input.Kind Regards,Glendale Hotel Management

10/10 (非常に良い)

Jenica

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Was very clean and good getting out of the parking lot you have to really pay attention because people go fast down the street but other wise was very enjoyable.
2024 年 5 月に 1 泊滞在
Glendale Hotel Managementからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Jenica,We're delighted to hear that you found our hotel to be very clean and enjoyable!  Your feedback regarding the parking lot is valuable to us.  We understand the importance of safety and will take steps to ensure clearer signage or speed reduction measures.  Thank you for choosing to stay with us, and we hope to welcome you back for another pleasant experience soon.Kind Regards,Glendale Hotel Management

10/10 (非常に良い)

Jackeline Michelle

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 3 泊滞在
Glendale Hotel Managementからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Jackeline Michelle,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Glendale Hotel.  We are pleased that your experience left a positive impression of our hotel.  We look forward to welcoming you back to our Glendale Hotel hotel soon!Kind Regards,Glendale Hotel Management

10/10 (非常に良い)

John

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
The room was very nice except for 2 items. The key card to the door of the room was very difficult to open at times. The room mini fridge was not maintain a temperature that would keep any item cold.
2024 年 5 月に 3 泊滞在
Glendale Hotel Managementからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear John,We sincerely apologize for the inconvenience you experienced during your stay.  Our team is addressing the key card and mini fridge issues to ensure smoother access and optimal cooling in the rooms.  Your feedback is invaluable in helping us improve our services.  We hope to have the opportunity to exceed your expectations on your next visit.Kind Regards,Glendale Hotel Management

10/10 (非常に良い)

Delia

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The free coffee machine was amazing and the water tased good too!
2024 年 5 月に 2 泊滞在
Glendale Hotel Managementからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Delia, We're thrilled you enjoyed our complimentary coffee machine and water!  Ensuring our guests have access to quality beverages is a top priority.  Your satisfaction drives us to maintain high standards in all aspects of your stay.  We look forward to welcoming you back for more delightful experiences.  Thank you for choosing our hotel!Kind Regards,Glendale Hotel Management

10/10 (非常に良い)

Volker

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Sehr freundliches Personal. Die Zimmer sind in einem guten Zustand. Es stand eine kostenlose Auswahl verschiedener Kaffee in der Lobby ganztägig zur Verfügung.
2024 年 5 月に 5 泊滞在
Glendale Hotel Managementからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Volker, We're thrilled to hear you enjoyed our friendly staff and well-maintained rooms!  Providing a comfortable experience is our priority.  We're delighted you appreciated our complimentary coffee selection in the lobby, designed to enhance your stay.  Your satisfaction is our utmost reward, and we look forward to welcoming you back for another delightful visit.Kind Regards,Glendale Hotel Management

8/10 (良い)

Chelsea Elizabeth

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room next door was very loud and playing loud music late into the night. I went to the front desk and they dealt with it straight away. Professional, friendly, helpful.
2024 年 5 月に 3 泊滞在
Glendale Hotel Managementからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Chelsea Elizabeth,We apologize for the inconvenience caused by the noise disturbance.  Our team is committed to ensuring a peaceful stay for all guests and promptly addressed the issue upon notification.  Your positive feedback regarding our professionalism, friendliness, and helpfulness is greatly appreciated.  We hope to welcome you back for a more relaxing experience in the future.  Thank you for choosing our hotel.Kind Regards,Glendale Hotel Management

10/10 (非常に良い)

Aya

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Love it here
2024 年 5 月に 1 泊滞在
Glendale Hotel Managementからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Aya,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Glendale Hotel.  We work tirelessly to ensure our guests experience the best hospitality in Glendale Hotel.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Kind Regards,Glendale Hotel Management

6/10 (普通)

Maribel

2024 年 5 月に 1 泊滞在
Glendale Hotel Managementからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Maribel,Thank you for leaving us a rating of your stay with us at Glendale Hotel.  We work tirelessly to ensure our guests experience the best hospitality in Glendale Hotel.  We also wish you could elaborate on your experience, especially where we went wrong.  We aim to provide a memorable stay, so your review helps us identify where we lack.  We hope you enjoyed our amenities and hope that you choose us again on your next visit.Kind Regards,Glendale Hotel Management

8/10 (良い)

Susan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 3 泊滞在
Glendale Hotel Managementからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Susan,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Kind Regards,Glendale Hotel Management

8/10 (良い)

Fiona、Fremont

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I was pleased with my stay.
2024 年 5 月に 1 泊滞在
Glendale Hotel Managementからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Fiona,We're thrilled to hear that you were pleased with your stay! Providing a positive experience for our guests is our goal, and we're glad we could meet your expectations. Thank you for choosing our hotel, and we hope to welcome you back for another enjoyable stay in the future!Kind Regards,Glendale Hotel Management

10/10 (非常に良い)

Martin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Haben hier 3 Nächte verbracht. Parken kostet 15$ pro Nacht, was es in Los Angeles aber absolut wert ist. Ganztägig kostenlos Kaffee und Wasser mit Geschmack. Personal war sehr nett. Zimmer groß und sauber. Alles im guten Zustand. Diverse FastFood Restaurants und Supermarkt in Laufnähe. Würden wir wieder buchen.
2024 年 5 月に 3 泊滞在
Glendale Hotel Managementからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Martin,We're delighted to hear you had a pleasant stay with us for three nights! Our parking fee is indeed a worthwhile convenience in bustling Los Angeles, and we're glad you found it worth it. It's wonderful that you enjoyed our complimentary coffee and flavored water offerings throughout the day. Providing friendly service and maintaining clean, well-kept rooms are top priorities for us, so we're thrilled you found everything to your satisfaction. We're also pleased to hear that our location near various dining options and a supermarket was convenient for you. Thank you for choosing to stay with us, and we look forward to welcoming you back on your next visit to Los Angeles!Kind Regards,Glendale Hotel Management

6/10 (普通)

Chris

2024 年 5 月に 1 泊滞在
Glendale Hotel Managementからの返信 (投稿日 : 2024 年 5 月 17 日)
Dear Chris,Thank you for rating your stay at Glendale Hotel.  We hope to host you again for your next trip to Glendale Hotel to serve you with a more comfortable stay and enhanced experience.Kind Regards,Glendale Hotel Management

8/10 (良い)

Jacqueline

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The rooms Were nice and clean. It felt safe.
2024 年 5 月に 1 泊滞在
Glendale Hotel Managementからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Jacqueline,We're glad you found our rooms nice and clean during your stay with us. Providing a comfortable and safe environment for our guests is our top priority. We're pleased that you felt secure during your time here. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. Thank you for choosing us, and we look forward to welcoming you back soon!Kind Regards,Glendale Hotel Management

10/10 (非常に良い)

John

Free juice n coffee
2024 年 5 月に 2 泊滞在
Glendale Hotel Managementからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear John,We're delighted to offer complimentary juice and coffee to our guests! It's our way of ensuring you have a refreshing start to your day without any extra cost. We're glad you enjoyed it, and we hope it added to the overall enjoyment of your stay. Please let us know if there's anything else we can do to improve your experience. We look forward to welcoming you back soon!Kind Regards,Glendale Hotel Management

8/10 (良い)

Bastian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 11 泊滞在
Glendale Hotel Managementからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Bastian,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Kind Regards,Glendale Hotel Management

10/10 (非常に良い)

Douglas

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean
2024 年 5 月に 2 泊滞在
Glendale Hotel Managementからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Douglas,We're glad to hear that you found our hotel clean! Maintaining a clean environment is essential to us, and we're pleased that we met your expectations.Thank you for choosing to stay with us, and we hope to welcome you back again soon! If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Safe travels!Kind Regards,Glendale Hotel Management

6/10 (普通)

theresa

グループ旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
The room was very clean, but also very outdated. We asked for a double but received a single queen for me and my best friend, we asked for at least another blanket and a pillow, but they did not have one. We had to go to Target and buy another comforther and pillow.
2024 年 5 月に 2 泊滞在
Glendale Hotel Managementからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Guest, we really appreciate your feedback. We apologize any inconvenience during your stay. Room upgradation depends on the availability of the room. Unfortunately, we were sold out for those dates, and we could not accommodate your request. We will work on your feedback and will improve our service. Thank You

10/10 (非常に良い)

Roxzana

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff are wonderful and the rooms are spotless!
2024 年 5 月に 1 泊滞在
Glendale Hotel Managementからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Roxzana,We're delighted you had a wonderful experience with our staff and found our rooms spotless! Providing excellent service and a clean environment for our guests is what we aim for.Thank you for choosing to stay with us, and we hope to welcome you back again soon! If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Safe travels!Kind Regards,Glendale Hotel Management

10/10 (非常に良い)

Demery

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a cute, clean hotel with safe parking for $15. I LOVE the coffee machine in lobby.
2024 年 5 月に 2 泊滞在
Glendale Hotel Managementからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Demery,We're thrilled to hear that you enjoyed your stay with us! Providing a cute and clean hotel with safe parking is essential to us, and we're glad we could meet your expectations. We're also happy to hear that you loved the coffee machine in the lobby! It's our pleasure to provide amenities that enhance your stay.Thank you for choosing to stay with us, and we look forward to welcoming you back again soon! If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Safe travels!Kind Regards,Glendale Hotel Management

10/10 (非常に良い)

Billie Jo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 3 泊滞在
Glendale Hotel Managementからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Billie,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Glendale Hotel. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Glendale Hotel hotel soon!Kind Regards,Glendale Hotel Management

8/10 (良い)

steve

カップルで旅行
気になった点 : 施設のコンディションと設備
Room was equipped with a pull out sofa which honestly looked like it was found on the side of the road. Hotel is very outdated and has a very weird smell.
2024 年 5 月に 2 泊滞在
Glendale Hotel Managementからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Steve,We're truly sorry to hear about your experience with the room and the condition of the pull-out sofa. This is not the level of comfort or cleanliness we aim to provide for our guests, and we sincerely apologize for any inconvenience this may have caused.We take your feedback seriously and will address the issues with the sofa and the overall condition of the room with our maintenance and housekeeping teams to ensure improvements are made promptly.Additionally, we apologize for the weird smell you encountered. We'll investigate this matter further to identify and address any underlying issues.We appreciate your honest feedback, and we hope to have the opportunity to welcome you back in the future for a much-improved experience. If there's anything else we can do to assist you or if you would like to discuss this matter further, please don't hesitate to contact us.Sincerely,Glendale Hotel Management

10/10 (非常に良い)

Juanita

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The spa tub rooms are the best.
2024 年 5 月に 1 泊滞在
Glendale Hotel Managementからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Juanita,We're delighted you enjoyed your stay in one of our spa tub rooms! Providing a relaxing and enjoyable experience for our guests is what we aim for, and we're thrilled that you found these rooms to be the best.Thank you for choosing to stay with us, and we hope to welcome you back again soon! If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Safe travels!Kind Regards,Glendale Hotel Management

10/10 (非常に良い)

Omar、sacramento

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Glendale Hotel Managementからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Omar,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Glendale Hotel. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Glendale Hotel hotel soon!Kind Regards,Glendale Hotel Management

2/10 (非常に不満)

Hersel

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
There were roaches in the bedroom. What made it more disgusting was that there were roaches on the bed. We did not stay the night and left to another hotel. So disappointing and upsetting.
2024 年 4 月に 1 泊滞在
Glendale Hotel Managementからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Hersel,We're genuinely sorry to hear about your experience with roaches in your bedroom. Please accept our sincere apologies for the inconvenience this has caused you.We take reports of pests very seriously and will immediately address this issue with our pest control team to ensure it is resolved promptly.We completely understand your decision to leave and find another hotel, and we apologize for the inconvenience you experienced as a result.We would appreciate the opportunity to make this right and regain your trust. If there's anything we can do to assist you further or if you would like to discuss this matter further, please don't hesitate to reach out to us directly.Again, we apologize for the inconvenience and disappointment, and we hope to have the opportunity to welcome you back in the future for a much-improved experience.Sincerely,Glendale Hotel Management

8/10 (良い)

Nils

カップルで旅行
良かった点 : 清潔度、設備とサービス
Wir waren hier für 3 Nächte. Es ist ein super gelegenes Hotel. Das Zimmer war sehr sauber und verfügt über einen Kühlschrank sowie einen Esstisch. Es ist ein sehr großes Zimmer mit ausreichend vielen Steckdosen. Es gibt sehr viele Parklätze. Das parken kostet hier pro Nacht 15$ Nur eine kurze Zusatzinfo. Nur hier und in Vegas mussten wir bei einer Unterkunft für das Parken bezahlen. Hotel hat eine unschlagbar gute Lage. In 2 Minuten hat man einen Target zum einkaufen. Unzählige Restaurants die man gehend erreichen kann. In 20 Minuten ist man am Griffith-Observatorium, Lake Hollywood Park und zu den Universal Studios dauert es auch nicht viel länger. Vielen Dank für die tolle Unterkunft, wir kommen sehr gern wieder.
Glendale Hotel Managementからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Nils,We're thrilled to hear that you had a great stay with us! You enjoyed many aspects of your experience, including the cleanliness of the room, the amenities provided, and the convenient location.We appreciate your feedback regarding the parking cost, and we apologize for any inconvenience this may have caused. We'll take this into consideration as we strive to improve our services for our guests.Thank you for choosing to stay with us, and we look forward to welcoming you back again soon! If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Safe travels!Kind Regards,Glendale Hotel Management

8/10 (良い)

Rende

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean and staff friendly
2024 年 5 月に 3 泊滞在
Glendale Hotel Managementからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Rende,We're thrilled you found our hotel clean and our staff friendly! Providing a clean and welcoming environment for our guests is our top priority.Thank you for choosing to stay with us, and we hope to welcome you back again soon! If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Safe travels!Kind Regards,Glendale Hotel Management

10/10 (非常に良い)

Karen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Glendale Hotel Managementからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Karen,Thank you for a Perfect Score Rating on your stay at Glendale Hotel.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit.Kind Regards,Glendale Hotel Management

10/10 (非常に良い)

Johnathan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Glendale Hotel Managementからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Johnathan,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in Glendale Hotel many more times.Kind Regards,Glendale Hotel Management

10/10 (非常に良い)

Victor

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Está en buen lugar muy privada Y muy limpia
2024 年 5 月に 1 泊滞在
Glendale Hotel Managementからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Victor,We're thrilled to hear that you enjoyed your stay with us! Our team works hard to maintain a clean and comfortable environment for our guests, and we're glad that you found our location convenient and private. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back again soon!Kind Regards,Glendale Hotel Management

10/10 (非常に良い)

Abednego

グループ旅行
良かった点 : 清潔度
It’s a hotel
2024 年 3 月に 1 泊滞在
Glendale Hotel Managementからの返信 (投稿日 : 2024 年 5 月 9 日)
Dear Abednego,Thank You for your review and for choosing our hotel. We are happy you enjoyed your stay, and We look forward to having you back as a guest.Kind Regards,Glendale Hotel Management