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ジェノバ モーテルの口コミ

2.5 out of 5
ジェノバ モーテル
321 West Manchester Blvd, Inglewood, CA

口コミ

8.0

とても良い

評価 10 - 866 件の口コミ中 333 件が非常に良い" "
評価 8 - 866 件の口コミ中 295 件が良い" "
評価 6 - 866 件の口コミ中 130 件が普通" "
評価 4 - 866 件の口コミ中 49 件が不満" "
評価 2 - 866 件の口コミ中 59 件が非常に不満" "

8.4/10

清潔度

8.0/10

スタッフとサービス

7.6/10

設備とサービス

7.8/10

施設のコンディションと設備

8.2/10

環境への配慮

口コミ

8/10 (良い)

Kawada

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
空港近くのモーテルで安く泊まりたい人にはおすすめ
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 20 日)
Hello Kawada,お客様のご滞在がお楽しみいただけたようで嬉しく思います。お客様の快適な滞在をサポートできたことを光栄に思います。今後も様々なサービスを提供できるよう努めます。

6/10 (普通)

HIROYUKI

2023 年 8 月に 1 泊滞在

10/10 (非常に良い)

Osamu

グループ旅行
良かった点 : スタッフとサービス
Clean motel in convenient location
2023 年 1 月に 4 泊滞在

8/10 (良い)

Yutaro

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
必要最低限なものは揃っていて特に問題ありません。チェックアウトはカードキーをポストに入れるだけ。イングルウッドなので治安に不安があったがこの辺りは安全な感じでした。
2022 年 11 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 設備とサービス、施設のコンディションと設備
2019 年 8 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
治安が悪いと聞いていたので、あまり出かけられず。 夜中2時くらいまでモーテル宿泊の人がうるさかったです。
2019 年 7 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
デスクで対応してくれた女性の方はとても親切で、またアメニティーはドライヤー、石鹸、タオル、冷蔵庫テレビがあり、シャンプーがないのが残念だった。 近くには部屋のすぐ外に駐車場があり、自販機や少し車でいったとこにセブンイレブンもある
2019 年 4 月に 2 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
とくにはありません。
2019 年 5 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
日本への帰りの飛行機が朝早いため、空港およびレンタカー屋から近くのモーテルを探して選びました。値段優先で探したのですが、値段以上の快適さで大変満足です。
2019 年 1 月に 1 泊滞在

8/10 (良い)

Iyo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
コンビニが便利!
近くにコンビニとバンバーガー屋があり便利でした!
2018 年 12 月に 2 泊滞在

6/10 (普通)

hiro、日本

2018 年 9 月に 1 泊滞在

4/10 (不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
典型的なアメリカのモーテル
LAに夕方到着し、レンタカーで夜7時頃モーテルに到着。翌朝4時に出発するつもりだったので、寝るだけに利用しました。寝るだけなら充分ですが、フロントがナカナカ出てきてくれないのでイライラします。隣がセブンイレブンなのでそこは便利。前にカールスジュニアもあります。

10/10 (非常に良い)

Valliappan、Tempe

出張, カップルで旅行
All is well
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 25 日)
Hello Valliappan,We appreciate your feedback and are glad to hear that your overall experience was positive. Should you have any further comments or concerns, please don't hesitate to reach out to our management team directly. Thank you for choosing to stay with us.

8/10 (良い)

David

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This is a well looked after motel that could use a bit more updating. You can tell that it’s run with pride. The beds are comfortable, shower is hot with good pressure and the rooms are very clean. We would stay again. It’s within walking distance to the venues, so it makes it pretty ideal. Check in was a bit sketchy as you have to buzz in and the “lobby” is incredibly outdated and dark. Not the best first impression however we did enjoy our stay. The rooms have a fridge and microwave but it don’t have a coffee maker. This would be a welcomed addition.
2024 年 5 月に 3 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 25 日)
Hello David,We appreciate your feedback and are glad to hear you found our motel well-kept and enjoyed the comfortable beds and clean rooms. Our convenient location near venues is a definite plus. Your comments regarding the check-in process and room amenities are duly noted for future improvements. We thank you for choosing to stay with us and hope to welcome you back on your next visit.

8/10 (良い)

Julie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 24 日)
Hello Julie, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

8/10 (良い)

Rajendra

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Property located close to the airport. Friendly and courteous staff.
2024 年 5 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 14 日)
Hello Rajendra,We appreciate your positive feedback regarding our convenient airport location and our friendly staff. If you have any further comments or concerns, please don't hesitate to contact our management team.

8/10 (良い)

Robert

良かった点 : 施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Hello Robert, We appreciate you choosing our hotel! Please feel free to reach out to us with any feedback from your stay, so we can ensure a more pleasant experience for you in the future.

8/10 (良い)

Nancy

2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Hello Nancy, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

10/10 (非常に良い)

John

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I was knew this motel was super-convenient (5min from LAX rental car return), but was pleasantly surprise by the cleanliness, roominess, and friendliness. The room was recently renovated -- modern with large TV, fridge, microwave. It very clean with no odor of any kind. Bed & pillows were very comfortable. Bathroom was clean (just watch for the high step-in height of shower.) Hot water was indeed hot and never ran out. I felt very secure, especially the parking which was inside the courtyard. The hotel manager was extremely friendly. This place is a gem for the price and its proximity to LAX.
2024 年 4 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 1 日)
Hello John, We are delighted to hear that you enjoyed your stay with us, especially our convenient location, clean and modern rooms, and friendly staff. Your positive feedback about the room amenities, cleanliness, and security make our day. We really appreciate you highlighting our recently renovated rooms and the manager's hospitality. Your observations about the shower height are duly noted. Our team is thrilled to have provided you with a comfortable experience close to LAX.

8/10 (良い)

Wenjing

2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Hello Wenjing, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

8/10 (良い)

Nancy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very clean; however airport and street noise very loud. Also, there was no coffee machine.
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 25 日)
Hello Nancy,We appreciate your feedback regarding the cleanliness of our hotel. We regret any inconvenience caused by noise disturbances and the absence of a coffee machine in your room. Should you have any further concerns, feel free to reach out to our management team.

2/10 (非常に不満)

Lisa

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
First of all the lady who checked me in was not friendly or hospitable at all. You have to be buzzed in and she didn’t greet me at all. Just looked at me so I said I had a reservation and she shoved a receipt for me to sign after giving her my ID and credit card. Didn’t tell me where my room was or anything. Just that I needed to be out by 11:00 the following day. Wi-Fi password was not readily given which seems to be their main selling point, along with their television channel selection supposedly. She put me in a room directly across from construction being done so it was quite dusty and noisy. The parking spaces were backwards. I wish I took a picture. Very difficult to back into especially with construction materials in the way. There was no phone in the room to call the front desk as I was instructed by my television when it was stuck loading indefinitely. Had to stand on a chair to unplug and reset it. Their complimentary toiletries consist of 2 soaps and 2 lotion packets. Also this is the only hotel I’ve been to without a coffee machine. Weird. Sure you get what you pay for, but I’ve stayed at other lower end properties that manage to show pride in their property.
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 14 日)
Hello Lisa,We're sorry to hear about your check-in experience and inconveniences during your stay. We take your feedback seriously and will address the issues mentioned to improve our service quality. Your comments will be shared with the relevant team for consideration. We appreciate you bringing this to our attention as it helps us better serve our guests in the future.

10/10 (非常に良い)

Tamara

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Really clean, quiet and reasonable. I also liked that they had smoking rooms
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 12 日)
Hello Tamara,We appreciate your feedback on our cleanliness, quiet atmosphere, and smoking room option. It's great to hear you had a pleasant stay with us. Thank you for choosing our hotel, and we hope to welcome you back in the future.

10/10 (非常に良い)

Nicholas

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
Lare arrival at LAX. Rather than drive too far, booked the Geneva for 1 night. It was a reasonable price with free parking, much cheaper than most hotels in the area. It was fine - clean and quiet. No amenities but we didn't want anything. Only spent a few hours there. Would recommend for cheap airport stop oner
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 12 日)
Hello Nicholas,Thank you for choosing Geneva for your recent stay near LAX. We are pleased to hear that you found our hotel to be a convenient and budget-friendly option for a quick stopover. Your recommendation is greatly appreciated, and we hope to welcome you back on another occasion.

8/10 (良い)

Payton

2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 1 日)
Hello Payton, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 (非常に良い)

lia

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I love that the property was so close to the concert we were attending at that the Forum. The hotel was clean and provided a fridge and microwave which made dinner super easy.
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 9 日)
Hello lia,We are thrilled to hear that you enjoyed our convenient location and clean amenities during your stay with us. It's great to know that the fridge and microwave added to your overall comfort and convenience. Should you have any future concert plans in the area, we would love to welcome you back for another enjoyable stay.

10/10 (非常に良い)

Michelle

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Sauber, einfach, schbelles Ein- und Auschecken. Alles absolut ausreichend! War ein guter Aufenthalt!
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 9 日)
Hello Michelle,Wir freuen uns zu hören, dass Sie Ihren Aufenthalt genossen haben und unser schneller Check-in und Check-out sowie die Sauberkeit des Hotels zu Ihrer Zufriedenheit waren. Vielen Dank für Ihr Feedback!

4/10 (不満)

Darrell

Close location to the airport. The room we stayed in was run down. The bathroom floor was dirty. The mirror in the room was cracked.
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 27 日)
Hello Darrell,We appreciate your feedback and apologize for any inconvenience you experienced. We value all guest comments and will share your review with our team for future improvements. Thank you for your review, and we hope to welcome you back in the future for a better stay.

8/10 (良い)

Itzel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good
2024 年 3 月に 4 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 24 日)
Hello Itzel,We appreciate your feedback and regret to hear about the issues you encountered during your stay. We value input from our guests and will address these concerns with the team for improvement. Thank you for bringing these matters to our attention.

8/10 (良い)

Angelique

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I was pleasantly surprised. The room was really clean, parking was easy and the staff was very responsive. Thank you!!
2024 年 3 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 22 日)
Hello Angelique,We are delighted to hear that you had a pleasant stay with us. Thank you for acknowledging our clean rooms, convenient parking, and responsive staff. Your positive feedback means a lot to us!

2/10 (非常に不満)

Katarina

グループ旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I'm only giving this place one star because that's the minimum allowed. The gentleman behind the counter was the most rude and condescending person I've ever met in my life. He had and extremely negative attitude and made very distasteful insinuations, and then presumed to tell me his take on me, my work, and my husband. After all of this he refused me access to my room and left my husband and I nowhere to sleep that night. I will never ever ever go to that place again, but on the bright side, Expedia was quick to refund me, thank you Expedia!
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 22 日)
Hello Katarina, We apologize for any inconvenience. It's important to maintain a positive guest experience, and we will address your feedback internally. Guest satisfaction is a priority, and we regret any dissatisfaction caused. Your concerns will be taken into consideration for future improvements.

6/10 (普通)

WILLIAM

良かった点 : スタッフとサービス
気になった点 : 清潔度
Floor very dirty. Has not mopped
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 18 日)
Hello WILLIAM, We appreciate you sharing your feedback. We encourage guests to reach out to management directly for further assistance regarding their specific concerns to ensure they have a pleasant stay.

8/10 (良い)

Ryan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Walking distance to Forum.
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 12 日)
Hello Ryan,We appreciate your feedback regarding the convenient location of our hotel near the Forum. We strive to provide a prime location for our guests to enjoy easy access to nearby attractions. We hope you had a pleasant stay overall and look forward to welcoming you back in the future.

10/10 (非常に良い)

Miguel

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Safe parking
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 5 日)
Hello Miguel,We appreciate your feedback regarding the safety of our parking facilities. We strive to provide a secure environment for all our guests' vehicles. If you have any further comments or concerns, please do not hesitate to reach out to our management team.

4/10 (不満)

AsTheWormTurns

良かった点 : 清潔度
気になった点 : スタッフとサービス
2024 年 2 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 2 日)
Hello AsTheWormTurns, We truly value your stay with us. Please feel free to contact us directly if there were any aspects that did not meet your expectations. We strive to provide an exceptional experience for all our guests.

10/10 (非常に良い)

Bertha

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It’s very pretty room and very clean
2024 年 2 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 29 日)
Hello Bertha,We appreciate your kind words about our room cleanliness and aesthetics. Our team works hard to maintain high standards for our guests. Should you have any suggestions for improvement, we encourage you to reach out to our management team directly. Thank you for choosing to stay with us.

6/10 (普通)

Robert

2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 2 日)
Hello Robert,We appreciate you choosing to stay with us and value your feedback. If there were any specific areas where we can improve please feel free to reach out to us. We hope to welcome you back for a better experience in the future.

4/10 (不満)

Kenneth、San Jose

出張
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
No coffee maker
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 24 日)
Hello Kenneth,We appreciate your feedback regarding the coffee maker and apologize for any inconvenience caused. Guest satisfaction is important to us, and we will share your comments with our team for their review. Please feel free to reach out to management directly for any further assistance or concerns.

10/10 (非常に良い)

Jerry

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great! Stay at the Geneva!
Visiting family in the LA area. Geneva was easy to get into. Parking available outside the door of the room. Room is refreshed everyday.
2024 年 2 月に 4 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 6 日)
Hello Jerry,We are pleased to hear you found Geneva convenient and enjoyed the easy access to parking and daily room refresh. Your feedback is appreciated as we strive to provide a comfortable stay for all our guests. Hope your visit with family was enjoyable and we look forward to welcoming you back in the future.

10/10 (非常に良い)

Anguie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
For the price and closeness to the Kia and sofi stadiums it was honestly really great. It was only a 5 minute drive which isn't bad and it was clean, quite, 7-11 and Carl's jr within walking distance. The check in and out was easy and friendly. I'd stay here again if I have an event near by.
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 22 日)
Hello Anguie,We're delighted to hear you found our location convenient and our rooms clean and quiet during your recent stay with us. It's wonderful to know that you appreciated our proximity to the Kia and Sofi stadiums and that your check-in and check-out experiences were smooth. We look forward to welcoming you back on your next visit to the area!

8/10 (良い)

Marylena

良かった点 : 清潔度、設備とサービス
Nous avons apprécié l'endroit mais peu de restaurants proches et pas de café pour le lendemain matin.
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 22 日)
Hello Marylena,Nous sommes ravis que vous ayez apprécié votre séjour chez nous. Nous vous recommandons de contacter notre équipe pour des recommandations de restaurants locaux et cafés pour votre prochaine visite. Votre avis est précieux pour nous aider à améliorer nos services.

10/10 (非常に良い)

AsTheWormTurns

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Easily best hotel in Inglewood
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 22 日)
Hello AsTheWormTurns,We are delighted to hear that you enjoyed your stay with us in Inglewood. Your positive feedback is greatly appreciated, and we strive to provide all our guests with an exceptional experience. Should you require any further assistance or information, please do not hesitate to reach out to us.

4/10 (不満)

Dana

家族旅行
The room was small but clean. The hotel was close to the airport & the car rental options. However the neighbor didn’t seem the greatest. We got in late & left early in the morning which was a long enough stay for us.
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 22 日)
Hello Dana, We're pleased to hear you found the room clean and our location convenient for your travel needs. We appreciate your feedback and apologize for any inconvenience caused by your neighbor's behavior. If there are any further details you'd like to share, please feel free to contact our management team directly. Thank you for choosing to stay with us.

10/10 (非常に良い)

Troy

2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 22 日)
Hello Troy,We are delighted to hear that you had a wonderful experience during your stay with us! It would be our pleasure to welcome you back again in the future.

10/10 (非常に良い)

Edson

2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 22 日)
Hello Edson,We are thrilled to hear that you had a fantastic stay with us! If you have any further comments or suggestions, please don't hesitate to reach out to us. We look forward to welcoming you back soon!

10/10 (非常に良い)

Paul

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was helpful and my stay was pleasant. Will stay here again.
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 22 日)
Hello Paul,We are glad to hear that you had a pleasant stay and found our staff helpful. We look forward to welcoming you back on your next visit for another enjoyable experience.

8/10 (良い)

stefano

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Near to airport, thirty minutes walking to brewery
il motel è pulito, vicino all'aeroporto di Los Angeles e alle agenzie di noleggio auto. Ci sono diversi ristoranti nelle vicinanze. A 5 minuti di macchina o mezzora a piedi da una birreria artigianale molto carina.
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 22 日)
Hello stefano,Siamo lieti di sapere che hai trovato il nostro motel pulito e situato in una posizione conveniente vicino all'aeroporto di Los Angeles e alle agenzie di noleggio auto. È fantastico sapere che hai apprezzato la varietà di ristoranti nelle vicinanze e hai avuto l'opportunità di visitare la birreria artigianale a breve distanza. Speriamo di darti il benvenuto di nuovo in futuro.

6/10 (普通)

john

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Wifi not good Walls not sound proof Would not come back
2024 年 1 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 22 日)
Hello john, We apologize for any inconvenience you experienced during your stay. Guest feedback is valuable to us, and we will share your comments with the team for improvements. We hope you'll reconsider staying with us in the future.

6/10 (普通)

宿泊されたお客様

グループ旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was ok
My husband and I stayed for 2 nights and I found it annoying that they couldn’t spare towels; we’d have to trade them in for new ones which I found inconvenient.
2024 年 2 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 22 日)
Dear Guest, We appreciate your feedback regarding our towel policy. Your comments will be shared with our team for further review and improvement opportunities. Our aim is to ensure all guests have a comfortable stay. Thank you for bringing this to our attention.

10/10 (非常に良い)

Iraiza Mari

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 23 日)
Hello Iraiza Mari,Thank you for choosing to stay with us! We are thrilled to hear that you had a wonderful experience during your time at our hotel. If you ever find yourself in the area again, we would be delighted to welcome you back for another great stay!