施設の正面 (日没後)
利用可能日を確認

ロイヤル ランカスター ロンドンの口コミ

5 out of 5
ロイヤル ランカスター ロンドン
Lancaster Terrace, London, England

口コミ

9.4

最高に素晴らしい

評価 10 - 1007 件の口コミ中 752 件が非常に良い" "
評価 8 - 1007 件の口コミ中 194 件が良い" "
評価 6 - 1007 件の口コミ中 34 件が普通" "
評価 4 - 1007 件の口コミ中 20 件が不満" "
評価 2 - 1007 件の口コミ中 7 件が非常に不満" "

9.8/10

清潔度

9.4/10

スタッフとサービス

9.4/10

設備とサービス

9.6/10

施設のコンディションと設備

9.4/10

環境への配慮

口コミ

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
全く問題なし
5つ星の名に恥じぬ素晴らしいホテルでした。
2023 年 10 月に 3 泊滞在
Feliceからの返信 (投稿日 : 2023 年 11 月 2 日)
Dear Sir/ Madam,Thank you ever so much for taking the time to share this superb review. Following your recent stay with us. We are looking forward to greeting you again, hopefully in the near future.Friendly regards,Felice,Guest Services at Business Communications Centre,Royal Lancaster London.

10/10 (非常に良い)

Masao

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
スタッフの対応がよかった
2023 年 4 月に 6 泊滞在
Feliceからの返信 (投稿日 : 2023 年 5 月 10 日)
Dear Masao,I am delighted to learn your expectations were exceeded on all fronts, on this occasion. Rest assured your kind comments have been shared and celebrated with the entire team.Kind regards,Felicia,Guest Services at Business Communications CentreRoyal Lancaster London.

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 11 月に 1 泊滞在
Feliceからの返信 (投稿日 : 2021 年 11 月 11 日)
Dear Sir/Madam, Thank you for having taken the time to share a review following your recent stay with us. We are pleased to see that you had an enjoyable experience. And hope to have the pleasure of welcoming you back again soon. Should you ever require any assistance at all, with the making of future reservations, we remain entirely at your disposal. Kind regards, Guest Services/ Business Centre, Royal Lancaster London, W2.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 9 月に 1 泊滞在
Royal Lancasterからの返信 (投稿日 : 2019 年 9 月 19 日)
Dear Guest, Thank you ever so much for having taken the time to share review following your recent stay with us. I am delighted to see that you had a good experience and hope to have the pleasure of welcoming you back in the not too distant future. Should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal. Kind Regards, Alexander Henskens Hotel Manager Ahenskens@royallancaster.com

10/10 (非常に良い)

TAIICHIRO

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 7 月に 1 泊滞在
royal Lancaster Teamからの返信 (投稿日 : 2019 年 8 月 5 日)
Dear Mr Taiichiro, Thank you ever so much for having taken the time to share this wonderful review following your recent stay with us. I am delighted to see that you had such a fabulous experience and hope to have the pleasure of welcoming you back in the not too distant future. Should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal. Kind Regards, Alexander Henskens Hotel Manager Ahenskens@royallancaster.com

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
昨年改装したこともあって部屋はとても綺麗で、概ね快適に滞在出来ました。駅や公園にも近く、移動や食事、ちょっとした買い物にも便利だと思います。 ただ、ホテルのフロントの対応が五つ星ホテルには少し物足りないと感じました。 チェックイン/アウトの手続き等ひとつひとつに時間がかかり、大変ストレスを感じました。それから、部屋の床のカーペットが食べかすだらけでビックリしました。床は全く掃除しないのでしょうか？ 今度再び利用する際には是非改善されていることを望みます。
2019 年 6 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

2019 年 7 月に 1 泊滞在
Feliciaからの返信 (投稿日 : 2019 年 7 月 9 日)
Dear Sir/ Madam, Thank you so much, for having taken the time to share this wonderful review, Following your recent stay here, at the Royal Lancaster London Hotel. I am delighted to see that you had such an Exceptional experience. And we hope to have the pleasure of welcoming you, back in the very near future. Should you ever require any assistance at all, with the making of future reservations? I remain entirely at your disposal. Kindest regards, Felicia Guest Services, Royal Lancaster London Hotel

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
清潔でアクセスも良い
Heathrow Express終着駅であるPaddingtonからも徒歩圏で、地下鉄Central Lineの駅にほぼ直結でアクセスが良い。内部は改修工事も終わっており部屋も清潔で快適。スタッフの対応も申し分ない。しいて言えばシャワーの水圧がもう少し強ければ良かった。他の日本人ビジネスマンも散見され、日経新聞も用意されていたのも納得した。また利用したい。
2019 年 6 月に 4 泊滞在
Royal Lancasterからの返信 (投稿日 : 2019 年 6 月 24 日)
Dear Guest, Thank you ever so much for having taken the time to share this wonderful review following your recent stay with us. I am delighted to see that you had such a fabulous experience and hope to have the pleasure of welcoming you back in the not too distant future. Should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal. Kind Regards, Alexander Henskens Hotel Manager Ahenskens@royallancaster.com

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 4 月に 4 泊滞在
Guest Servicesからの返信 (投稿日 : 2019 年 5 月 16 日)
Dear Sir or Madam, Thank you so much, for having taken the time to share this wonderful review, following your recent stay with us. I am delighted to see that you had such a fabulous experience. And hope to have the pleasure of welcoming you, back in the not too distant future. Should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal. Kind Regards, Nadia Balde Guest Services, Royal Lancaster London.

8/10 (良い)

Junko

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
清潔感があり地下鉄利用に便利
清潔でロビーエリアも広く、良いビジネスホテルと言った感じ。お部屋はツインでも大きなラゲージを2つ広げるのに苦慮。地下鉄駅の直ぐ近くだが、周囲にレストランやスーパーなどが無い。6、7分歩けばパディングトン近くのレストランなどがある。
2019 年 3 月に 1 泊滞在
Alexからの返信 (投稿日 : 2019 年 4 月 30 日)
Dear Sir/ Madam, Thank you so much, for having taken the time to share this wonderful review, Following your recent stay here, at the Royal Lancaster London Hotel. I am delighted to see that you had such an Exceptional experience. And we hope to have the pleasure of welcoming you, back in the very near future. Should you ever require any assistance at all, with the making of future reservations? I remain entirely at your disposal. Kindest regards, Alex Henskens - Hotel Manager, Royal Lancaster London Hotel.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
また利用したい
清潔で快適な滞在環境。 パディントンからも近く便利。
2019 年 3 月に 3 泊滞在
Alexからの返信 (投稿日 : 2019 年 3 月 31 日)
Dear Sir/ Madam, On behalf of Myself and of course the rest of the team here at the Royal Lancaster London, thank you so much, for having taken time to share this wonderful review. Following your recent stay with us. I am delighted to see that you had such a fabulous experience and hope to have the pleasure of welcoming you back in the near future. Should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal. Kind Regards, Alexander Henskens Hotel Manager Ahenskens@royallancaster.com

8/10 (良い)

Popo、Tokyo

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice and efficient concierge
2019 年 3 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2019 年 3 月 12 日)
Dear Sir/Madam Thank you so much, for having taken the time to share this wonderful review, following your recent stay here, at the Royal Lancaster London Hotel. I am delighted to see that you had such an Exceptional experience. And we hope to have the pleasure of welcoming you, back in the very near future. Should you ever require any assistance at all, with the making of future reservations? I remain entirely at your disposal. Kindest regards, Maria Bennett ………….……. - Guest Services. Royal Lancaster London Hotel, London W2.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
初めての宿泊にもかかわらずアップグレード、アアリイチェックインまでもして貰い快適な宿泊。次もここに決めました
2018 年 12 月に 1 泊滞在
Royal Lancasterからの返信 (投稿日 : 2018 年 12 月 5 日)
Dear Guest Thank you ever so much for having taken the time to share this wonderful review following your recent stay with us. I am delighted to see that you had such a fabulous experience and hope to have the pleasure of welcoming you back in the not too distant future. Should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal. Kind Regards, Alexander Henskens Hotel Manager Ahenskens@royallancaster.com

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ランカスターゲート駅の上に建つ高層のホテル リニューアルして１年なのでお部屋が綺麗です。 眺望も素晴らしく、冷蔵庫付きで無料のミネラルウオーターも有りました。 直ぐ隣にはハイドパークが有り馬に乗る事も出来ました。 スタッフも皆さん笑顔でとても感じが良かったです。 また是非泊まりたいです。
2018 年 9 月に 8 泊滞在

10/10 (非常に良い)

Yasuko、兵庫県

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
綺麗で快適です
8年前に一泊してよかったので、今回は4連泊しました。 全体的に改装されただけあって、とても綺麗で快適でした。 ただ全開泊まった時は、確か二階にブレックファーストルームがあって、そこからハイドパークがみえてとてもよかったのですが、今はもうないようです。 なので朝食は外で食べてました。
2018 年 7 月に 4 泊滞在

4/10 (不満)

ＤＡＮ、日本、埼玉

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
レセプションの対応が稚拙
ツインベッドルーム、バスタブ希望で予約し、チェックインの時、その旨確認して「ＳＵＲＥ！」と返事をもらったにもかかわらず、部屋に行ったところどちらも「なし」。しかも翌日チェスターに行って泊り、帰って来た日に再チェックインした時にも、全く同じ部屋を案内された（またも「ＳＵＲＥ！」付き）。いずれもこちらの主張を述べて、希望の部屋にしてもらったが、2回目の時にはエクストラ・チャージを要求されそうにもなった。レセプション側が部屋の設備について把握していない上に、対応もお粗末だった。コンシェルジュやドアマンの対応は洗練されていたので、残念だった。
2018 年 4 月に 1 泊滞在

8/10 (良い)

H．S、神戸市

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
春旅行
初めての宿泊でしたが、ランカスターゲート駅のすぐ上に建つ近代的な綺麗なホテルでした。ハイドパーク公園にも隣接しておりロンドンでの朝の散歩は凄く快適。価格面でもコスパ満足度の高いオススメホテルです。
2018 年 3 月に 2 泊滞在

10/10 (非常に良い)

つよ、東京

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
旅行者に快適なホテル
パディントン駅から徒歩5～6分、地下鉄ランカスターゲート駅の上にある好立地。空港からホテルまでが楽ですし、市内観光も大変便利です。実は、バス停近くというのもかなり便利。 ホテルは改装間もなく綺麗で、スタッフのホスピタリティーも素晴らしかったです。 是非リピートしたいと思いました。
2017 年 12 月に 3 泊滞在

10/10 (非常に良い)

eliza

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Krisy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
If you prefer nature and history, this location is perfect. Upon arrival it was a short walk from Paddington Station when travelling from Heathrow. Directly across the road from Hyde Park and a short walk to Kensington Palace, Royal Albert Hall, and Diana’s memorial. Having a tube station directly underneath the hotel was perfect for the novice London visitor. The concierge, bellhops, hospitality desk, room service, and housekeeping was attentive to every details and very helpful in a timely manor. The rooms are small but efficient. Reminded me of a cruise ship stateroom.
2024 年 5 月に 3 泊滞在
AMからの返信 (投稿日 : 2024 年 5 月 9 日)
Dear Krisy,Thank you very much for sharing this wonderful review following your recent stay. We are delighted to know our service has exceeded your expectations.You may consider, on your next visit, inquiring about our more spacious room categories, subject to availability.It really does make our day to have our efforts recognized. Rest assured, your kind comments have been shared and celebrated with the entire team! We all look forward to welcoming you back in the near future.Best wishes,Andrea,Guest Services at Business Communications Centre, Royal Lancaster London

10/10 (非常に良い)

Craig

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This was our third stay at the Royal Lancaster and as always, the staff was very friendly and the service was excellent. We had breakfast everyday. After the first day the staff recognized us and personally greeted us. Aziza gave us some information about places to go and things to do.
2024 年 4 月に 6 泊滞在
AnaPからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Sir or Madam,On behalf of the team here at the Royal Lancaster London, thank you ever so much for taking the time to share this wonderful review following your recent stay with us. I am delighted to see that you had such a fabulous experience and hope to have the pleasure of welcoming you back in the not-too-distant future. Kind Regards,Ana Purvis,Guest Services at Business Communications Centre,Royal Lancaster London.

10/10 (非常に良い)

D.

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Honestly, liked that a cab was always out front. Breakfast was excellent, room service convenient, concierge helpful. Room spotlessly clean and staff was exemplary.
2024 年 4 月に 7 泊滞在
AMからの返信 (投稿日 : 2024 年 5 月 3 日)
Thank you so much for taking the time to share a review, following your recent stay with us. I am delighted to learn you had an exceptionally pleasant experience. it is heart-warming to know that our efforts, are much appreciated. I do hope to have the pleasure of welcoming you back. Ideally, In the not-too-distant future. Best wishes, Andrea, Guest Services at Business Communications Centre, Royal Lancaster London.

10/10 (非常に良い)

Ahmad

良かった点 : 清潔度
2024 年 4 月に 4 泊滞在
AMからの返信 (投稿日 : 2024 年 5 月 3 日)
Dear Ahmad,Thank you for having taken the time to share a review following your recent stay with us. I am pleased to see that you had an enjoyable experience and hope to have the pleasure of welcoming you back again soon. Kind regards,Andrea,Guest Services at Business Communications Centre,Royal Lancaster London.

10/10 (非常に良い)

Marco César

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Atendimento excelente perto do metrô e ao lado do parque. Ficamos em um quarto de canto com muita janela e muita luz. Muito limpo. Café da manhã delicioso.
2024 年 4 月に 7 泊滞在
Feliceからの返信 (投稿日 : 2024 年 4 月 26 日)
Greetings Marco César,Thank you ever so much for taking the time to share an honest review. Following your recent stay with us. I am delighted to learn you had a pleasant experience and hope to have the pleasure of welcoming you back. Ideally, in the not-too-distant future. Best wishes,Felice, Guest Services at Business Communications Centre, Royal Lancaster London.

10/10 (非常に良い)

Maamoun

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location, hotel was very clean, staff were very friendly and hospitable The room is a bit small for the price but so are most hotel rooms in London in prime locations
2024 年 4 月に 5 泊滞在
Feliceからの返信 (投稿日 : 2024 年 4 月 23 日)
Dear Maamoun, Thank you kindly for having taken the time to share a review. Following your recent stay with us. I am pleased to know that, in spite of your concerns regarding the above, your lasting impression remains a most positive one. You may consider on your next visit, selecting from one of our more spacious room categories - subject to availability and with numerous additional benefits awaiting ahead! With all this in mind, I do hope to welcome you back again soon. Best regards, Felice, Guest Services at Business Communications Centre, Royal Lancaster London.

10/10 (非常に良い)

Gillian

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Another excellent stay - great service and amazing location.
2024 年 4 月に 6 泊滞在
AMからの返信 (投稿日 : 2024 年 4 月 21 日)
Dear Gilian,Thank you for taking the time to share a review following your recent stay with us. I am pleased to see that you had an enjoyable experience and hope to have the pleasure of welcoming you back again soon. Kind regards,Andrea,Guest Services at Business Communications Center,Royal Lancaster London.

10/10 (非常に良い)

Felipe

2024 年 4 月に 1 泊滞在
Feliceからの返信 (投稿日 : 2024 年 5 月 12 日)
Greetings Felipe,Thank you so much for taking the time to share a review. Following your recent stay with us. I am delighted to learn you had a pleasant experience and hope to have the pleasure of welcoming you back soon. Best wishes,Felice, Guest Services at Business Communications Centre, Royal Lancaster London.

10/10 (非常に良い)

Theresa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
.
2024 年 4 月に 3 泊滞在
Feliceからの返信 (投稿日 : 2024 年 4 月 19 日)
Dear Theresa,Thank you so much, for having taken the time to share this wonderful review. Following your recent stay with us. I am delighted to know you had such a positive experience. I hope to have the pleasure of welcoming you back, in the not-too-distant future. Best wishes,Felice, Guest Services at Business Communications Centre,Royal Lancaster London.

10/10 (非常に良い)

Naz

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved the time we spent there and we’ll recommend it to our friends
2024 年 3 月に 6 泊滞在
Feliceからの返信 (投稿日 : 2024 年 4 月 18 日)
Greetings Naz,Thank you so much for taking the time to share a review, following your recent stay with us. I am delighted to learn you had an exceptionally pleasant experience. It is heartwarming to know that our efforts, are much appreciated. I do hope to have the pleasure of welcoming you back. Ideally, In the not-too-distant future. Kind regards, Felice, Guest Services at Business Communications Centre, Royal Lancaster London.

10/10 (非常に良い)

Richard

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 4 泊滞在
Feliceからの返信 (投稿日 : 2024 年 4 月 17 日)
Dear Richard,Thank you for taking the time to share a review, following your recent stay with us. I am pleased to know you had an enjoyable experience and hope to have the pleasure, of welcoming you back again soon. Best regards,Felice,Guest Services at Business Communications Centre,Royal Lancaster London.

8/10 (良い)

Suad

出張, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I wasn’t happy with the car park the change me 60 for 2 night and the wasn’t any bottle of water in the room I have to hask for it everything else was good
2024 年 4 月に 2 泊滞在
Mariaからの返信 (投稿日 : 2024 年 4 月 14 日)
Dear SuadThank you ever so much for taking the time to share an honest review. Following your recent stay with us. I am delighted to learn you had a satisfying experience and hope to have the pleasure, of welcoming you back soon.Best wishes,Maria, Guest Services at Business Centre, Royal Lancaster London.

10/10 (非常に良い)

Navroop

2024 年 4 月に 2 泊滞在
Rahelからの返信 (投稿日 : 2024 年 4 月 10 日)
Dear NavroopThanks for staying with us. We appreciate your feedback!

10/10 (非常に良い)

Kyelim

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Property was clean and well managed. Housekeeping was great where the manager also checked in. The only downside is that the room is quite small where it was difficult to find a spot to open up our luggage
2024 年 4 月に 2 泊滞在
Rahelからの返信 (投稿日 : 2024 年 4 月 10 日)
Dear KyelimThank you for taking the time to share a review. Following your recent stay with us,. I am pleased to know that, in spite of your concerns regarding room size, your lasting impression remains a positive one. You may consider joining our online, immediate approval Friends of Royal Lancaster London membership. To benefit immensely on your next visit from generous concessions. On our more spacious room categories, subject to availability, and much more! Should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal.Best regards, Guest Services at Business Communications Centre, Royal Lancaster, London.

10/10 (非常に良い)

Michael Charles

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Property in a beautiful area 1 block from the Central Line and 5 min walk from Healthrow Express.
2024 年 4 月に 5 泊滞在
Business Communications Centreからの返信 (投稿日 : 2024 年 4 月 10 日)
Dear Michael Charles,Thank you for taking the time to share a review following your recent stay with us. We are pleased to see that you had an enjoyable experience. And I hope to have the pleasure of welcoming you back again soon.Should you ever require any assistance at all, with the making of future reservations, We remain entirely at your disposal.Kind regardsRahel,Guest Services at Business Communications Centre,Royal Lancaster London Hotel, W2.

10/10 (非常に良い)

Alan

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great Service
2024 年 4 月に 2 泊滞在
Business Communications Centreからの返信 (投稿日 : 2024 年 4 月 10 日)
Thanks for staying with us. We appreciate your feedback!

10/10 (非常に良い)

larissa

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is a beautiful property right across from the magnificent Hyde Park. The tube and bus stop are just round the corner. The staff’s friendliness and attention to detail is superb. We also enjoyed an incredible view of the city from our comfortable bedroom. The room was extremely clean. We also enjoyed the complimentary coffee and biscuits in our room.
2024 年 3 月に 4 泊滞在
Feliceからの返信 (投稿日 : 2024 年 4 月 4 日)
Salutations Larissa,Thank you so much for taking the time to share a review, following your recent stay with us. I am delighted to learn you had an exceptionally pleasant experience. It is heartwarming to acknowledge that our efforts, are much appreciated. I do hope to have the pleasure of welcoming you back. Ideally, In the not-too-distant future. Best wishes,Felice, Guest Services at Business Communications Centre, Royal Lancaster London.

10/10 (非常に良い)

David

2024 年 3 月に 2 泊滞在
Feliceからの返信 (投稿日 : 2024 年 4 月 4 日)
Dear David,Thank you ever so much for taking the time to share an honest review. Following your recent stay with us. I am delighted to learn you had a satisfying experience and hope to have the pleasure, of welcoming you back soon.Best wishes,Felice, Guest Services at Business Communications Centre, Royal Lancaster London.

10/10 (非常に良い)

Christoph

2024 年 3 月に 2 泊滞在
AMからの返信 (投稿日 : 2024 年 4 月 21 日)
Dear Christoph,Thank you for taking the time to share a review following your recent stay with us. I am pleased to see that you had an enjoyable experience and hope to have the pleasure of welcoming you back again soon. Kind regards,Andrea,Guest Services at Business Communications Center,Royal Lancaster London.

10/10 (非常に良い)

Zoraya、Palmetto Bay

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely stay; thank you!
2024 年 3 月に 4 泊滞在
Feliceからの返信 (投稿日 : 2024 年 3 月 27 日)
Greetings Zoraya,Thank you ever so much for taking the time to share an honest review. Following your recent stay with us. I am delighted to learn you had a pleasant experience and hope to have the pleasure of welcoming you back. Ideally, in the not-too-distant future. Best wishes,Felice, Guest Services at Business Communications Centre, Royal Lancaster London.

10/10 (非常に良い)

MALCOLM

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good location and a very nice hotel
2024 年 3 月に 1 泊滞在
AMからの返信 (投稿日 : 2024 年 3 月 25 日)
Dear Malcolm,Thank you for having taken the time to share a review following your recent stay with us. I am pleased to see that you had an enjoyable experience and hope to have the pleasure of welcoming you back again soon. Kind regards,Andrea,Guest Services at Business Communications Centre,Royal Lancaster London.

10/10 (非常に良い)

Julie

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Pleasant surprise! Really liked the vibe of the hotel - rooms are well appointed and very bright even if a bit small. Many have great views towards Hyde Park. Quiet area and super assessable to Notting Hill, Marleybone, Mayfair etc., tube station next door, Paddington Station 10 min taxi ride and who doesn’t love a walk in Hyde Park which is right across the street. The staff was amazing - so friendly and helpful, really made the stay memorable!
2024 年 3 月に 2 泊滞在
AMからの返信 (投稿日 : 2024 年 3 月 24 日)
Dear Julie,Thank you so much for having taken the time to share this wonderful review. Following your recent stay with us,. I am delighted to know you had such a fabulous experience. I hope to have the pleasure of welcoming you back in the not-too-distant future. Best wishes,Andrea, Guest Services at Business Communications Centre,Royal Lancaster London.

10/10 (非常に良い)

Peter

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff is outstanding, great Thai restaurant on premises.
2024 年 3 月に 7 泊滞在
AMからの返信 (投稿日 : 2024 年 3 月 25 日)
Dear PeterThank you for having taken the time to share a review following your recent stay with us. I am pleased to see that you had an enjoyable experience and hope to have the pleasure of welcoming you back again soon. Kind regards,Andrea,Guest Services at Business Communications Centre,Royal Lancaster London.

10/10 (非常に良い)

Sergei、Toronto

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very surprising stay, the area, the facilities and the staff all superb!!
2024 年 3 月に 2 泊滞在
Feliceからの返信 (投稿日 : 2024 年 3 月 18 日)
Greetings Sergei,Thank you so much for taking the time to share this wonderful review. Following your recent stay with us. I am delighted to learn you had an exceptionally pleasant experience. For it is heartwarming to know our efforts, have met full fruition. I do hope to have the pleasure of welcoming you back. Ideally, In the not-too-distant future. Best regards,Felice, Guest Services at Business Communications Centre, Royal Lancaster London.

10/10 (非常に良い)

Stephanie

2024 年 3 月に 1 泊滞在
Feliceからの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Stephanie,Thank you kindly for posting a review, following your recent stay with us. It is pleasing to know you enjoyed your stay and we you will visit again soon.Kind regards,Felicia, Guest Services at Business Communications Centre,Royal Lancaster London.

10/10 (非常に良い)

Bruce

2024 年 3 月に 1 泊滞在
Feliceからの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Bruce,Thank you so much, for having taken the time to share this wonderful review. Following your recent stay with us. I am delighted to know you had such a fabulous experience. We hope you will visit again soon.Best wishes,Felice, Guest Services at Business Communications Centre,Royal Lancaster London.

10/10 (非常に良い)

IRINA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beautiful and modern
2024 年 3 月に 2 泊滞在
Feliceからの返信 (投稿日 : 2024 年 3 月 13 日)
Dear Irina,Thank you so much, for having taken the time to share a review. Following your recent stay with us. We are delighted to learn you had such a fabulous experience. We do look forward to welcoming you back. Hopefully, in the near future. Best regards,Felice, Guest Services at Business Communications Centre,Royal Lancaster London.

10/10 (非常に良い)

Christoph

2024 年 3 月に 1 泊滞在
Feliceからの返信 (投稿日 : 2024 年 4 月 4 日)
Greetings Christoph,Thank you ever so much for taking the time to post a review. Following your recent stay with us. I am delighted to learn you had a pleasant experience and hope to have the pleasure of welcoming you back. Ideally, in the not-too-distant future. Best wishes,Felicia,Guest Services at Business Communications Centre, Royal Lancaster London.

10/10 (非常に良い)

Paula

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 4 泊滞在
Feliceからの返信 (投稿日 : 2024 年 3 月 9 日)
Dear Paula,Thank you so much for having taken the time, to share a review. Following your recent stay with us. I am delighted to know you had a pleasant experience and hope to have the pleasure, of welcoming you back. Ideally, in the not too distant future. Best wishes,Felice, Guest Services at Business Communications Centre, Royal Lancaster London.

10/10 (非常に良い)

Sarah

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely hotel and staff. Room was cosy and clean, but expected a slightest bigger space for the price.
2024 年 2 月に 1 泊滞在
Feliceからの返信 (投稿日 : 2024 年 2 月 28 日)
Greetings Sarah, Thank you kindly for having taken the time to share this review. Following your recent stay with us. I am pleased to know in spite of your concerns regarding the said, your lasting impression remains a most positive one. You may consider on your next visit, selecting from one of our more spacious room categories - subject to availability and with much more incentives awaiting you! With this in mind, I do hope to welcome you back again soon. Best regards, Felice, Guest Services at Business Communications Centre, Royal Lancaster London.

10/10 (非常に良い)

AWATIF Y A S

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
every thing was exelent
2024 年 2 月に 9 泊滞在
Feliceからの返信 (投稿日 : 2024 年 2 月 21 日)
Felicitations AWATIF Y A S!Thank you so much for having taken the time, to share this wonderful review. Following your recent stay with us. I am delighted to know you had a pleasant experience and I hope to have the pleasure of welcoming you back. Ideally, n the not-too-distant future. Best wishes,Felice, Guest Services at Business Communications Centre, Royal Lancaster London.