Your positive rating is a testament to the dedication and commitment of our team here at Radisson Blu Edwardian Vanderbilt. We are thrilled to hear that your experience with us left such a positive impression.We understand the need of our guests to maintain their fitness routine even while traveling. Hence, we provide a 24-hour gym equipped with cardio machines and free weights to help you stay on track with your fitness goals. We hope you were able to take full advantage of this facility during your stay.It’s always a pleasure to hear when we have met or exceeded our guests' expectations. Our team will continue to strive to deliver the highest level of service to all our guests. We eagerly look forward to welcoming you back on your next visit.Kind Regards,

Dear Chiharu,Thank you for taking the time to share your review on Expedia. We are pleased to hear that your early arrival was accommodated smoothly, and that you were able to rest and unpack comfortably upon arrival after a long flight. It's great to know that the bathtub met your request and provided a relaxing experience.We apologize for any inconvenience caused by the small refrigerator and its limited cooling efficiency. Your feedback is important to us, and we will look into this matter to ensure better amenities for our guests.We are delighted that you found the location of our hotel convenient, especially with the proximity to Gloucester Road station and its access to three different lines, making your travel around the city and to the airports hassle-free.Your intention to choose our hotel again for your next visit is highly appreciated. We look forward to welcoming you back and aim to provide another pleasant and comfortable stay.Warm regards,Aleksandr RogovskiReception Manager

Thank you so much for your kind words and giving us a positive review. We are delighted to hear that your stay with us was such an enjoyable experience. Here at the Radisson Blu Edwardian Vanderbilt, we strive to provide exceptional service and create a pleasant atmosphere for our guests. We are so pleased that we were able to meet your expectations and contribute to making your stay an unforgettable one. Thank you again for taking the time to share your review with us - it means a lot!Kind RegardsRafael GReception Supervisor

Dear Naho,Thank you for taking the time to share your feedback. We appreciate your kind words about our staff and are pleased to hear that you found them to be friendly and welcoming.We apologize for any inconvenience you experienced with the size of the room and the cleanliness. We understand the importance of providing comfortable and clean accommodations for our guests, and we will take your comments into consideration for future improvements. Additionally, we acknowledge the challenge with the bathroom setup and will work towards enhancing our guest experience in this area.Thank you once again for your valuable feedback. We hope to have the opportunity to serve you better in the future.Warm regards,Aleksandr RogovskiReception Manager.

親愛なる美和様、私たちとの最近の滞在についての肯定的なレビューを共有していただき、ありがとうございます。言語の壁にもかかわらず、私たちのスタッフが効果的にコミュニケーションを取るための努力をしたと聞いて、大変うれしく思います。私たちはすべてのお客様が歓迎され、快適に感じられるように努力しており、あなたの言葉はその努力の証となります。また、私たちの朝食を楽しんでいただき、レストランの雰囲気を高く評価していただき、大変嬉しく思います。私たちは食事の質とダイニングの経験に自信を持っており、あなたのフィードバックは大変ありがたいです。再度、あなたの優しい言葉に感謝いたします。滞在についてさらに共有したいことがある場合、または将来何かお手伝いできることがある場合は、遠慮なくお知らせください。近い将来、私たちのホテルにまたお越しいただけることを楽しみにしております。敬具、アレクサンドル・ロゴフスキーフロントマネージャー

Dear YUKIKO,Thank you very much for your wonderful rating and for taking the time to share it with us.We're absolutely delighted to hear that you had such a positive experience at our hotel. It's always our aim to provide our guests with the highest level of service, and it's so rewarding to hear that we met this mark during your stay.We hope to welcome you back to the Radisson Blu Edwardian Vanderbilt Hotel very soon!Best regards,Aleksandr Rogovski,Reception Manager,Radisson Blu Edwardian Vanderbilt Hotel

Dear Guest, Thank you for taking the time to review us here at the Radisson Blu Edwardian Vanderbilt Hotel. We are happy to see that you enjoyed the location of us and happy about the cleanliness levels maintained. We will make sure the feedback concerning room size and pricing are followed up with the relevant departments, so that we are able to improve our guest services. We do hope that these will not hinder you in your return to us. Warm Regards, The Guest Relation Team

Dear Guest, Thank you for taking the time to review us. We do hope that we can welcome you back soon. Warm Regards, The Guest Relations Team

Dear guest, Many thanks for your feedback. Please be assured that the point/s raised will be followed up by the relevant department in order to improve constantly our service for all our guests. Kind regards Guest Relations team

Dear guest, Many thanks for your feedback. We are really glad to hear that you enjoyed your stay with us. Looking forward to welcoming you back here at the Radisson Blu Edwardian Vanderbilt Hotel soon. Kind regards Guest relations team

Dear guest, Many thanks for your feedback. We are really glad to hear that you enjoyed your stay with us. Looking forward to welcoming you back here at the Radisson Blu Edwardian Vanderbilt Hotel soon. Kind regards Guest relations team

Dear guest, Many thanks for your feedback. We are really glad to hear that you enjoyed your stay with us. Looking forward to welcoming you back here at the Radisson Blu Edwardian Vanderbilt Hotel soon. Kind regards Guest relations team

Dear guest, Many thanks for your feedback. We are really glad to hear that you enjoyed your stay with us. Looking forward to welcoming you back here at the Radisson Blu Edwardian Vanderbilt Hotel soon. Kind regards Guest relations team

Dear guest, Many thanks for your feedback. We are really glad to hear that you enjoyed your stay with us. Looking forward to welcoming you back here at the Radisson Blu Edwardian Vanderbilt Hotel soon. Kind regards Guest relations team

Dear guest, Many thanks for your feedback. We are really glad to hear that you enjoyed your stay with us. Looking forward to welcoming you back here at the Radisson Blu Edwardian Vanderbilt Hotel soon. Kind regards Guest relations team

Dear guest, Many thanks for your feedback. Please be assured that the point/s raised will be followed up by the relevant department in order to improve constantly our service for all our guests. Kind regards Guest Relations team

Dear guest, Many thanks for your feedback. We are really glad to hear that you enjoyed your stay with us. Looking forward to welcoming you back here at the Radisson Blu Edwardian Vanderbilt Hotel soon. Kind regards Guest relations team

Dear guest, Many thanks for your feedback. Please be assured that the point/s raised will be followed up by the relevant department in order to improve constantly our service for all our guests. Kind regards Guest Relations team

Dear guest, Many thanks for your feedback. We are really glad to hear that you enjoyed your stay with us. Looking forward to welcoming you back here at the Radisson Blu Edwardian Vanderbilt Hotel soon. Kind regards Guest relations team

Dear guest, Many thanks for your feedback. We are really glad to hear that you enjoyed your stay with us. Looking forward to welcoming you back here at the Radisson Blu Edwardian Vanderbilt Hotel soon. Kind regards Guest relations team

Dear guest, Many thanks for your feedback. We are really glad to hear that you enjoyed your stay with us. Looking forward to welcoming you back here at the Radisson Blu Edwardian Vanderbilt Hotel soon. Kind regards Guest relations team

Thank you for your feedback

Dear guest, Many thanks for your feedback. Please be assured that the point/s raised will be followed up by the relevant department in order to improve constantly our service for all our guests. Kind regards Guest Relations team

Dear guest, Many thanks for your feedback. Please be assured that the point/s raised will be followed up by the relevant department in order to improve constantly our service for all our guests. Kind regards Guest Relations team

Thank you for your lovely feedback about the hotel ,we are sorry you did not like our lift Looking forward to have you at Vanderbilt The Reception Team

Dear guest, Many thanks for your feedback. Please be assured that the point/s raised will be followed up by the relevant department in order to improve constantly our service for all our guests. Kind regards Guest Relations team

Dear guest, Many thanks for your feedback. We are really glad to hear that you enjoyed your stay with us. Looking forward to welcoming you back here at the Radisson Blu Edwardian Vanderbilt Hotel soon. Kind regards Guest relations team

Dear Guest, Apologize about the inconvenience you had during your stay. We do hope to see you soon here at Vanderbilt. Thank you for staying with us Kind Regards The Reception Team

Dear Guest , we are sorry about the room you had on the first day. We are glad it got better later on Kind Regards The Reception Team

Dear guest, Many thanks for your feedback. We are really glad to hear that you enjoyed your stay with us. Looking forward to welcoming you back here at the Radisson Blu Edwardian Vanderbilt Hotel soon. Kind regards Guest relations team

Dear guest, Many thanks for your feedback. We are really glad to hear that you enjoyed your stay with us. Looking forward to welcoming you back here at the Radisson Blu Edwardian Vanderbilt Hotel soon. Kind regards Guest relations team

Dear guest, Many thanks for your feedback. We are really glad to hear that you enjoyed your stay with us. Looking forward to welcoming you back here at the Radisson Blu Edwardian Vanderbilt Hotel soon. Kind regards Guest relations team

Dear guest, Many thanks for your feedback. We are really glad to hear that you enjoyed your stay with us. Looking forward to welcoming you back here at the Radisson Blu Edwardian Vanderbilt Hotel soon. Kind regards Guest relations team

Dear guest, Many thanks for your feedback. We are really glad to hear that you enjoyed your stay with us. Looking forward to welcoming you back here at the Radisson Blu Edwardian Vanderbilt Hotel soon. Kind regards Guest relations team

Dear guest, Many thanks for your feedback. Please be assured that the point/s raised will be followed up by the relevant department in order to improve constantly our service for all our guests. Kind regards Guest Relations team

Dear guest, Many thanks for your feedback. We are really glad to hear that you enjoyed your stay with us. Looking forward to welcoming you back here at the Radisson Blu Edwardian Vanderbilt Hotel soon. Kind regards Guest relations team

Dear guest, Many thanks for your feedback. We are really glad to hear that you enjoyed your stay with us. Looking forward to welcoming you back here at the Radisson Blu Edwardian Vanderbilt Hotel soon. Kind regards Guest relations team

Dear William,Your recent review caught our attention, especially with regards to the reservation issue you encountered. We sincerely apologize for any inconvenience this might have caused. Our hotel prides itself on providing seamless services to all our guests and ensuring their stay is as comfortable as possible. It is regrettable that this was not the case during your time with us. Please rest assured that we take such matters seriously and strive to prevent any discrepancies in the future. We appreciate your patience in this matter and are grateful for your feedback which helps us to improve our services.We hope this incident won't deter you from choosing us again in the future. Looking forward to serving you better on your next visit.Best Regards,Aleksandr RogovskiFront of House Manager

Dear Louise,I am glad to hear that you found our rooms to be comfortable, and our staff to be helpful during your stay. Your comfort is our top priority, and we are delighted that our fluffy towels and comfortable beds added to your overall experience.However, I regret to hear about the noise disturbance you experienced. Please accept our apologies for any inconvenience caused. We strive to provide a tranquil environment for all our guests and your feedback is helpful in maintaining this.Should you decide to visit us again, we assure you of our commitment to ensuring your comfort and satisfaction. Best Regards,Aleksandr RogovskiFront of House Manager

Dear Anne Marie,Thank you for taking the time to leave us a review. We're thrilled to hear that you enjoyed your stay with us and that you found our location, cleanliness, and staff helpfulness to your satisfaction.Ensuring our guests have a comfortable and enjoyable experience is our top priority, and your feedback motivates us to continue providing excellent service.We hope to have the pleasure of welcoming you back in the future for another wonderful stay.Warm regards,

Dear Dale,Thank you for taking the time to share your feedback with us following your recent stay.We sincerely apologize for any inconvenience you experienced due to the broken AC unit. Ensuring the comfort of our guests is of utmost importance to us, and we regret that we were unable to resolve this issue during your stay.Please know that your comments have been shared with our maintenance team to address the AC unit promptly and prevent similar occurrences in the future. We appreciate your understanding and patience in this matter.We hope that despite this setback, you were able to enjoy the other aspects of your stay with us. Your feedback is invaluable to us as we continually strive to improve the guest experience.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more seamless experience in the future.Warm regards,

Dear Howard, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and that our staff members were able to make your experience memorable. Providing exceptional service is at the heart of what we do, and we're delighted that you found our team to be helpful and accommodating.It's fantastic to know that you enjoyed our morning breakfast selection and found it to be to your liking. We strive to offer a variety of options to cater to all tastes and preferences.We're also pleased to hear that you appreciated our hotel's convenient location, just a short walk from Gloucester Underground station. Accessibility is important to us, and we're glad you found it convenient for your travels.Thank you for your kind words about the atmosphere and charm of our hotel. We take pride in preserving its unique character while ensuring our guests have a comfortable and enjoyable stay.We truly appreciate your feedback and hope to have the pleasure of welcoming you back for another memorable stay in the future.Warm regards,

Dear JonathanThank you for your glowing review of your recent stay at Radisson Blu Vanderbilt! It sounds like you had a fantastic experience. The convenient location near Gloucester Road Tube station and its accessibility to multiple lines, including the Piccadilly Line to Heathrow Airport, is definitely a plus. It's great to hear that you felt safe in the upscale area, and the proximity to various sightseeing destinations such as Hyde Park, Kensington Palace, and the V&A Museum must have made your stay even more enjoyable. We appreciate your positive feedback and hope to welcome you back soon for another wonderful stay!Kind Regards,Stephanie A.Reception Supervisor

Dear Ewa,Thank you for returning to our hotel and for taking the time to share your experience on Expedia. I'm relieved to hear that your second stay was an improvement over the first, and I apologize for the initial issue with moths in your room. We strive to maintain the highest standards of cleanliness and comfort, and clearly, we did not meet these standards during your first visit.I am glad, however, that we were able to resolve the issue by moving you to a better room for your subsequent stay. It's important to us that all our guests have a pleasant and comfortable experience, and your feedback is crucial in helping us improve our services.Thank you again for choosing to stay with us despite the initial setback. We hope to continue to have the opportunity to welcome you back in the future, ensuring each stay is better than the last.Warm regards,Aleksandr RogovskiFront Office Manager

Dear Mohammad,Thank you for taking the time to leave a review on Expedia and for rating us 4 out of 5. We are pleased to hear that you found our location convenient and appreciated the comfort of our beds and the quietness of our environment. It's also reassuring to know that you felt safe in the neighborhood around our hotel.We continually strive to provide a welcoming and comfortable experience for all our guests, and your feedback is an important part of that process.We hope to have the pleasure of welcoming you back soon, aiming to make your next stay worthy of a 5-star rating.Warm regards,Aleksandr RogovskiFront Office Manager

Dear Jane,It is truly heartening to receive your perfect score. Your satisfaction is of the utmost importance to us at the Radisson Blu Vanderbilt Hotel, and knowing that you had a wonderful experience is rewarding.We hope to have the opportunity to welcome you back in the near future. Best Regards,Aleksandr RogovskiFront of House Manager

Dear Patricia,Thank you for your outstanding feedback! We're thrilled to hear that you had a friendly and helpful experience during your stay with us.Ensuring that our guests feel welcomed and well-assisted is our top priority, and we're delighted that we succeeded in making your stay memorable.We're honored that you would choose to stay with us again given the opportunity. We look forward to welcoming you back and providing you with another exceptional experience.If there's anything specific you'd like for your next stay, please don't hesitate to let us know. Thank you for choosing to stay with us, and we can't wait to see you again soon!Kind regards, Aleksandr Rogovski Front Office Manager

Dear Ariadna,Thank you for your feedback and for choosing to stay with us. We're glad to hear that overall, you had a positive experience during your stay.Your feedback helps us to continuously improve and provide better service to our guests. If there are any specific areas where you think we can do better, please let us know.We look forward to welcoming you back and providing you with an even better experience during your next stay with us. If there's anything we can do to make your future stays more enjoyable, please don't hesitate to reach out.Thank you again for your feedback, and we hope to see you again soon!Kind regards, Aleksandr Rogovski Front Office Manager

Dear Charles,Thank you for taking the time to share your positive experience with us! We're delighted to hear that you had a wonderful stay.If there's anything specific that stood out to you or any areas where we can continue to improve, please feel free to let us know. Your feedback helps us ensure that every guest has a fantastic experience with us.We look forward to welcoming you back again soon!Best regards,Aleksandr RogovskiFront Office Manager

Dear Simon,Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay in one of our premium rooms and that you found it to be well-appointed with beautiful touches. Providing a warm welcome and excellent service at reception is a top priority for us, and we're delighted to hear that you had a positive experience.We're also glad to hear that you enjoyed our breakfast offerings, especially after attending an event at the Royal Albert Hall. It's great to know that we could provide you with the perfect start to your day.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back again in the future! If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Kind regards,Aleksandr Rogovski Front Office Manager