Dear AKIRA, thank you for your great feedback. It is great to hear you loved your stay with us as well as the service our staff has provided. Delivering outstanding customer service is a top priority to us. We hope we can welcome you again and truly impress you next time. Kind regards, Solari

Dear Suzuki, thank you for sharing your review with us. While we are delighted to see you were happy with our cleaning service and that the location was convenient for you, we are saddened to hear that there was some shortfalls you have encountered during your stay. We wish we could have assisted you better at the time and we hope this will not deter you from staying again. Kind regards,

Dear Katsutomo, I would like to express my sincere apology if there were aspects of our hotel staff that fell below expectations and did not give you a good impression, we apologize if our staff did not make you feel welcome. Your feedback is shared with the Management team, who will investigate this and take appropriate action. Kind regards, Solari.

Thank you for your comment, Kazutami,I am glad that you found our hotel is conveniently located within a walking distance. However, I am sorry that some aspects of your stay did not wow you. If you have a moment and are willing to share more information regarding your experience, please just reach out to us via email.We hope you choose to stay with us again so that we can wow you next time! Kind regards,

Thank you for sharing your feedback, Christine. I am disappointed to read your comments regarding our team, particularly as our friendly and attentive service often receives the most praise from our guests. I am sorry this was not your experience and will be sure to address this with the relevant team members. I hope that we will have another chance to welcome you, so that we can wow you with our true Park Plaza service in future. Kind regards, Kristine

Dear Patricia,Thank you for sharing this positive review. We appreciate our location just as much as you do. We hope you’ll stop by again soon when you’re in the neighbourhood. Kind regards,Kristine

Dear Jacklynn, thank you for your feedback. I am sorry to hear that the lightning was not according to your liking. I hope this will not deter you from staying with us. Best regards, Marylin

Dear Dean, thank you for your review. We are glad to learn that you loved your stay with us, and hope to welcome you back soon for another pleasant experience. Kind Regards, Irene

Dear German, thank you for your review. We are glad to learn that you loved your stay with us, and hope to welcome you back soon for another pleasant experience. Kind Regards, Irene

Dear Thomas, thank you for your review. We are saddened to learn that your stay with us did not live up to your expectations. Please do not hesitate to elaborate on your experience by reaching out directly so we can investigate. Hopefully, this will not deter you from staying with us again, as we do hope to welcome you back soon to truly wow you. Kind Regards, Irene

Dear Riya, thank you for your review. We are glad to learn that you loved your stay with us, and hope to welcome you back soon for another pleasant experience. Kind Regards, Irene

Dear Charlotte, thank you for your review. We are glad to learn that you loved your stay with us, and hope to welcome you back soon for another pleasant experience. Kind Regards, Irene

Dear Jeanette, thank you for taking the time to write a review. We truly appreciate your nice comments towards our room facilities and location. We look forward to welcoming you back. Kind regards, Alina

Dear Angelo, thank you for your feedback. I am glad to read that you loved and enjoyed your stay with us. WE look forward to welcome you. Best regards, Marylin

Dear Shandeur, thank you for your feedback. We truly appreciate your nice comments about our location. We look forward to welcoming you back. Kind regards, Marylin

Dear Charles, thank you for taking the time to write a review. We truly appreciate your nice comments towards our room facilities and location. We look forward to welcoming you back. Kind regards, Alina

Dear guest, thank you for sharing your review. We are so glad to hear you liked our hotel and it's excellent location. We look forward to welcome you back soon! Best wishes,

Dear Mickerlande, thank you for your feedback. It is great to hear that you loved the location and the service our staff delivered. We look forward to welcoming you back. Best regards, Marylin