Dear YoshihisaThank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at Park Plaza Riverbank at the next time your travels take you to London. Kind Regards,Erdal NebiogluFront of House Manager

Thank you for your nice comment, Renette,We are glad that you found our rooms beautiful and that you experienced very friendly and accommodating service from our staff. We cannot wait to welcome you back! Kind regards,

Dear Olive, thank you for choosing our hotel and taking the time to share your positive experience. We are excited that you enjoyed your time with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. We hope to see you again soon. Kind Regards, Olga

Thank you for your review, Williams,We are glad that you found our hotel good. Nonetheless, we are disappointed to read that you were unimpressed with our service and felt that we need to improve the room service department. Please be assured that your feedback will be shared with the relevant team who will review this and take appropriate action. We hope to have another opportunity and wow you with our room service next time. Kind regards,

Dear Wendy, thank you for your review. We are glad to learn that you loved your stay with us, and hope to welcome you back soon for another pleasant experience. Kind Regards, Irene

Dear Marc, thank you for your nice feedback! We are thrilled to hear that you enjoyed your whole stay. All your unfavourable feedback will be raised to our team to ensure that we meet our guests' satisfaction and improve our standards. We wish you well and hope to serve you better in the future. Kind regards, Solari

Dear Madalina, thank you for sharing your feedback related to your recent stay. It makes us happy to know you had an enjoyable stay and that you were satisfied with the facilities offered. We will have great pleasure sharing your feedback with the rest of our team. We are looking forward to welcoming you again for another memorable stay. Kind Regards, Marylin

Dear Martin, thank you for your feedback during your recent stay. We are glad you enjoyed your stay with us. We do look forward to welcoming you again. Kind Regards, Alina

Dear Railene, thank you for taking the time to write a review. We truly appreciate your nice comments about our hotel location and the helpful staff. We look forward to welcoming you back. Kind regards, Solari

Dear Thom, thank you for your feedback. We are delighted you enjoyed your stay with us. We aim to offer the best service possible to our guests, and we are pleased that we exceeded your expectations. We look forward to your next stay. Kind Regards, Alina

Dear Nancy, Thank you for taking the time to share your review. We regret to learn that we could not provide you with a positive guest experience on this occasion. Please accept our sincere apologies for the maintenance issues encountered. This is certainly not the impression we wish to leave with our guests and we will ensure that your comments are shared with the management team. We do hope to welcome you back to have a new opportunity to exceed your expectations. Kind Regards, Solari

Dear Georgina, thank you for sharing your wonderful review. We are delighted to hear you enjoyed your stay with us and that you liked your room and service in particual. We take pride in delivering exceptional customer service, and we're glad that we were able to meet your expectations. We look forward to welcoming you back in the future and exceeding your expectations once again. Kind regards,

Dear Bob, thank you for sharing your review. We are so glad to hear you and your family enjoyed your stay with us and that you liked our hotel. We look forward to welcome you back soon! Best wishes,

Dear Gabriella, thank you for sharing your review. We are so glad to hear you liked our hotel and it's excellent location, as well as your room. I'm sorry to hear your room was not serviced during your visit, this does not meet our usual high standards and we wish we could have made this right for you during your stay. We do hope you'd consider staying with us again, so we have the opportunity to win back your trust in us. Kind Regards,

Dear Margaret, thank you for sharing your review. I am saddened to read your comments regarding our team, particularly as our friendly and attentive service often receives the most praise from our guests. I am sorry this was not your experience and will be sure to address this with the relevant team members. I hope that we will have another chance to welcome you, so that we can wow you with our true service in future. Kind regards,

Dear Michael,Thank you for taking the time to share your feedback from your visit to Park Plaza London Riverbank.We are delighted to read from your review that you enjoyed your recent stay with us. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Plaza London Riverbank, I look forward to welcoming you back.Sincerely, Kristine

Dear Dr Kalpana, thank you for your review. We are saddened to learn that your stay with us did not live up to your expectations. We wish we had known that your room did not live up to your expectations so our team would have found a solution on time. Please rest assured your feedback is valuable to us and will be shared with our team accordingly. Hopefully, this will not deter you from staying with us again, as we do hope to welcome you back soon to truly wow you. Kind Regards, Irene

Dear Amy, thank you for taking your time to share your review. We are so sorry to hear your room did not meet our high maintenance and cleanliness standards. This does not meet our usual high standards and we wish we could have made this right for you during your stay. Please accept my apologies for any inconvenience caused. We do hope you'd consider staying with us again, so we have the opportunity to win back your trust in us. Kind Regards,

Dear Frederic, thank you for your review. We are glad to learn that you loved your stay with us. Please do not hesitate to visit our website to join our Radisson loyalty programme to enjoy future discounts and benefits for upcoming stays! We do hope to welcome you back soon for another pleasant experience. Kind Regards, Irene

Dear Annie, thank you for your review. We are glad to learn that you loved your stay with us, and hope to welcome you back soon for another pleasant experience. Kind Regards, Irene

Dear Artem, thank you for sharing your review. We are so glad to hear that overall you really enjoyed your stay with us and that you liked our hotel's excellent location, as well as service. Please accept my apologies for any inconvenience you experience during your stay. We do hope to welcome you back to have a new opportunity to exceed your expectations. Kind Regards,

Dear Eileen, thank you for sharing your review. We are so glad to hear you enjoyed your stay with us and that you liked our hotel and it's excellent location. We look forward to welcome you back soon! Kind Regards,