4 人部屋 | セーフティボックス (室内)、デスク、アイロン / アイロン台、WiFi (無料)
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コンフォテル PRPLの口コミ

3 out of 5
コンフォテル PRPL
33 Shepherd's Bush Road, London, England

口コミ

6.0
評価 10 - 313 件の口コミ中 44 件が非常に良い" "
評価 8 - 313 件の口コミ中 86 件が良い" "
評価 6 - 313 件の口コミ中 73 件が普通" "
評価 4 - 313 件の口コミ中 43 件が不満" "
評価 2 - 313 件の口コミ中 67 件が非常に不満" "

6.0/10

清潔度

6.4/10

スタッフとサービス

6.0/10

設備とサービス

5.8/10

施設のコンディションと設備

5.8/10

環境への配慮

口コミ

2/10 (非常に不満)

gen

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The fire alarm is malfunctioning badly. Even in the middle of the night, we are woken up by a terrible noise. The showers are slow to get hot water, and the staff is not very helpful.

4/10 (不満)

宿泊されたお客様

家族旅行
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 2 泊滞在

8/10 (良い)

Yuto

良かった点 : 清潔度、スタッフとサービス、客室の快適度
1人旅なら良いかな？
1人旅で安い宿なら満足出来るかと。 部屋が狭く下の階だったので少し圧迫感がありました。 目の前がスーパーなので飲み物や軽食を買うには便利でシェパードブッシュ駅も近いのでそこまで観光に不便ではないです！
2023 年 9 月に 5 泊滞在

2/10 (非常に不満)

Kazuo

小さなお子様連れの家族旅行
気になった点 : スタッフとサービス、設備とサービス
ゲストサービスとして毎日ハウスキーピングがあると明記されているが、3日間の宿泊期間中、ハウスキーピングが一切行われなかった。使用済みのバスタオル、シーツ、マグカップも交換されなかったので、非常に不快だった。
2022 年 6 月に 3 泊滞在

4/10 (不満)

宿泊されたお客様

グループ旅行
気になった点 : 清潔度、施設のコンディションと設備
部屋が汚い。清潔感がない。
2019 年 9 月に 5 泊滞在

6/10 (普通)

JP

気になった点 : 清潔度、施設のコンディションと設備
2024 年 4 月に 4 泊滞在

8/10 (良い)

Casper

グループ旅行
Vores værelse lugtede meget af sprit samt værelserne er på ingen måde lydtætte
2024 年 4 月に 2 泊滞在

6/10 (普通)

Edgar

カップルで旅行
気になった点 : 設備とサービス
If you need an overnight stay, this is perfect. If you are staying longer, not so much. You can hear the people walking around in the room above you. No soap or shampoo. The room is tiny and I mean tiny. Some restaurants and the subway is a few blocks away. No elevator and the stairs allow for only one person at a time.
2024 年 4 月に 6 泊滞在

8/10 (良い)

Rayssa

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
great location with markets, places to eat and transport close by
2024 年 4 月に 1 泊滞在

2/10 (非常に不満)

Kymani Onesia Ucara

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This hotel was not good at all. There were stains on the walls and carpet along with a lingering odor. The floors even had old crumbs everywhere. I was only given 1 towel which was changed out every day. The tiny mini fridge barely got anything cold no iron or microwave just an electric kettle that looked old and dirty. The water pressure was a joke. At one point during my shower the water completely cut out. Same with the sink while doing my morning routine the water cut out. The toilet leaked and the drying rack is right next to the toilet with pointed ends. I literally scratch my butt cheek and it was pretty deep. I had to maneuver around it to keep from scratching myself or putting my hand there which has left my hands scratched. The worst experience I’ve ever had in a hotel.
2024 年 3 月に 7 泊滞在

6/10 (普通)

Janina

出張
良かった点 : 清潔度、スタッフとサービス
Close to where I needed for my 4 days work. Bed wasn't comfy for me. Talking in the stairway echoes into the room as did the floorboards above which were loud....the room was quite small (single) and I was glad I took my rucksack and not a suitcase. I may consider staying again for 1x night but not multiple. Staff were very good though. Crisp clean bedding and towels.
2024 年 3 月に 4 泊滞在

6/10 (普通)

Robert

良かった点 : 清潔度、スタッフとサービス
TV only had four channels, hot water took five minutes to come out of the shower, only one pillow, It sounded like I was about a nuclear reactor for about ten minutes a night I think it was a shower but who knows. Apart from that I enjoyed myself and would stay again
2024 年 3 月に 2 泊滞在

10/10 (非常に良い)

Benjamin

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff were all very kind
2024 年 3 月に 9 泊滞在

4/10 (不満)

Shona

グループ旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
checking in with the staff was fine, however once in the room there seemed to be what looked like a blood stain on the carpet, strange stains on the walls, inside of the drawers were mouldy, some of the lights didn’t work and we woke up with rashes on our faces/necks from the beds
2024 年 2 月に 1 泊滞在

8/10 (良い)

Sergio

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
Cerca del metro y de un centro comercial muy grande. Bastante limpio y amplio.
2024 年 2 月に 5 泊滞在

2/10 (非常に不満)

Hayley

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The room itself was dirty, marks and stains all over the walls, only given one pillow which had a stain on, one towel each for a whole weekend, the Tv had a big crack in and was put up wonky. The bathroom was clean. The room was tiny and when we asked for an extra pillow we were told they don’t have any. A
2024 年 2 月に 2 泊滞在

6/10 (普通)

denise

家族旅行
The property was just average but the one fantastic thing was the maid called Alina. I accidentally left my purse behind with my work keys and NHS smart card in. After calling the hotel several times was told the maid did not find my purse and when I asked if she had checked on the floor by the bed was told I would have to wait until 1pm for the maid to clean the room , even though the occupants check out at 11am. Very uninterested and dismissive. Upon further questioning was told that the maid had checked the floor. Not content with this answer we waited at the entrance of the hotel for someone to come out so we were able to get back in. My son found the maid , Alina , who immediately went into the room we had vacated and she looked on the floor next to the bed and found my purse. I am so so grateful to her. She was so helpful and kind. The nicest employee in the place. This review is for her. Thank you so much
2024 年 2 月に 2 泊滞在

4/10 (不満)

Ruchi

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 4 泊滞在

8/10 (良い)

Ewa

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Large and warm room. I would just add a mat for the bathroom floor and a shelf in the shower bubble bath.
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

john

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在

8/10 (良い)

A

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Low cost and good for west London!
For the money in west London I have no complaints!
2024 年 1 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
2024 年 1 月に 3 泊滞在

4/10 (不満)

Laura

出張
気になった点 : 清潔度、スタッフとサービス
The room was fine for a very basic stay but it would have been useful to know in advance rooms were several floors up with stair access only. The room had had a basic clean but toiletries from the previous occupant had been left in the bathroom, tea and coffee holders were full of dust and the sachets looked like they had been there a long time. The bedding was clean but also quite basic with a summer duvet which wasn't really enough for a stay in January, and the hair dryer didn't work. If you need a basic place to stay just to get your head down this was fine but absolutely no expectations of anything better.
2024 年 1 月に 2 泊滞在

6/10 (普通)

Julián

グループ旅行
良かった点 : 施設のコンディションと設備、客室の快適度
気になった点 : 清潔度
Volvería a ir porque soy un estudiante sin dinero
Para lo que pagas está genial. La limpieza de la habitación es mediocre eso sí. La calefacción incluso estaba muy alta para enero
2024 年 1 月に 4 泊滞在

2/10 (非常に不満)

Isabelle

家族旅行, グループ旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Luktade målarfärg i hela rummet, hårda sängar, golvet skevt, smutsigt nästintill överallt, smuts på handdukar, lyhört, målarfärg på sängen och på andra ställen. Rekommenderar inte.
2024 年 1 月に 2 泊滞在

8/10 (良い)

LOURDES

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Jack

カップルで旅行
良かった点 : 設備とサービス、施設のコンディションと設備
A little rough around the edges but very safe and secure place to stay. Great staff and gave us a free upgrade.
2024 年 1 月に 1 泊滞在

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、客室の快適度
Hotels looks like it was refurbished but badly finished, a lot of stains on the walls and bathroom shower door was falling apart. Hot water takes ages to start coming through. Room was quite dirty and sheets were not changed from previous guest or cleaner got them dirty while making the bed. Asked them to change them, but cleaner was problematic and tried to blame my clothing and all sorts of things, she even initially refused to change the duvet cover AFTER dragging it through the carpet and putting it on sheet she had just changed as apparently they only change them after 3 days of stay even if those were dirty from the beginning. She also through my half full bottle of shampoo to replace just with soap. Heater didn't work, but luckily was given electric one. Mug was dirty and had to clean it myself, spoons are just plastic one use instead. Tea packaging that was in the room looked like someone has just picked it up from trash and some of them were partly damaged. There is no sound proofing so you can hear your neighbor sneezing. Mattress also had some stains. Hotels.com asked for partial refund on first night, but it was denied as according to them their rooms are clean even when those are not so read other comments regarding that as those are true. Also platform didn't help me much to resolve the issue of the refund despite being gold member so bear that in mind before booking.
2024 年 1 月に 3 泊滞在

8/10 (良い)

Manuel

All good , just I spent a good time for myself in a good room ! 😍
2024 年 1 月に 1 泊滞在

6/10 (普通)

Hannah

気になった点 : 清潔度
2024 年 1 月に 2 泊滞在

6/10 (普通)

Jorge

良かった点 : スタッフとサービス
2024 年 1 月に 3 泊滞在

10/10 (非常に良い)

PETER

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 2 泊滞在

6/10 (普通)

KiBong

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 5 泊滞在

2/10 (非常に不満)

Ramamurthy

家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Property was not at all clean. Whosever owning this business and charging so much for rooms, please at least get it cleaned properly. No one wants to see hair on beds and in bathroom. Businesses should have some moral values to deliver services for what they are charging and this property owner doesn’t meet any of it. Very bad. Had to stay coz there was no other option. Just hopeless.
2023 年 12 月に 1 泊滞在

2/10 (非常に不満)

Amy

グループ旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Disappointing stay.
Room smelt of urine, toilet was hanging off the wall. The exractor fan was such a loud vibrating noise you couldnt keep it on. The bed was so uncomfortable and hard, barely a pillow for a pillow! The pillows seemed so old and over used they were super thin. We also had loud banging wake us up from 5am due to the ceiling being so thin. Customer service was just as bad as the room, not even a partial refund was offered. When making the booking the star rating for this stay was alot higher than what it should be which was misleading.
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Adil

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was a in a good location of Shepard’s bush. First time staying within this area of London. 7-10 min walk away from shopping centre, Shepard’s bush market or underground station. There were variations of restaurants within the vicinity. 10-20 mins away from central London via the tube. Customer service was exceptional staff were polite and friendly. Good value accommodation to stay. The goods bits done just a few minor things I personally didn’t like with the hotel was carpets felt outdated, needs renewing as small staines around the floor. Please ensure all mattresses are the same throughout the establishment as I had a twin double room one of the mattresses was springy and you could feel it when sitting and moving around on it, this was not comfortable. However the other mattress was was devine to sleep in as it was firm memory foam ( no springs) which felt more like other hotel bedding I’ve slept on. The hot beverage option was a plus point, however couldn’t utilise it cause of the electric kettle was dirty which had dust and bits inside the kettle which put me off not even a rinse would of helped. Although having mentioned this there is a coffee shop on the corner of Shepards bush road as though you’re walking towards the market which is a good place to have brew. Overall experience at this facility was good. Would revisit and stay here if they just tweak a few things around they will definitely get a 5 star rating from me next time.
2023 年 12 月に 2 泊滞在

4/10 (不満)

KING HONG

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在

8/10 (良い)

Lucia M

家族旅行
良かった点 : スタッフとサービス
Razoável
Hotel modesto, mas com roupas de cama brancas, de algodao e limpas. Cama confortável, colchão novo e limpissimo. Toalhas trocadas todo dia, tambem brancas, limpas e agradáveis. O quarto poderia ser mais limpo. O banheiro estava ok, mas o chuveiro era fraco. Localização boa, perto do metrô.
2023 年 12 月に 4 泊滞在

6/10 (普通)

Delayla

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
Klein maar fijn
Best klein lijkt groot op de foto’s maar het was wel klein maar fijn.
2023 年 12 月に 5 泊滞在

2/10 (非常に不満)

Caroline

グループ旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Det var meget utilfredsstillende. Billederne levede absolut ikke op til det faktiske værelse. Det var meget beskidt og blev heller ej rengjort undervejs.
2023 年 12 月に 3 泊滞在

10/10 (非常に良い)

Miles

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

家族旅行
良かった点 : スタッフとサービス
気になった点 : 客室の快適度
Två 140cm sängar på tre vuxna personer, inte en dubbelsäng och en enkelsäng som utlovades. Svartmögel i badrummet. Smutsigt på heltäckningsmattan
2023 年 12 月に 4 泊滞在

2/10 (非常に不満)

宿泊されたお客様

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Disgusting room!!
2023 年 12 月に 3 泊滞在

8/10 (良い)

Lok

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Suitable location for a normal stay, not too expensive and only 10 mins walk from tube station
2023 年 12 月に 3 泊滞在

2/10 (非常に不満)

Jolie

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The room was nasty. Very strange since i stayed here before and had a nice room previously.
2023 年 11 月に 1 泊滞在

6/10 (普通)

Celia

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 2 泊滞在

10/10 (非常に良い)

Sharon

2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Crystal

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff very friendly room very clean will definitely stay again xx
2023 年 11 月に 2 泊滞在

8/10 (良い)

Jeanette

2023 年 11 月に 3 泊滞在

4/10 (不満)

Ellice

良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
I wouldn’t normally complain as I understand this is a budget hotel however I just think the cleanliness of the property could be improved. Stains over the walls, hairs over the bed, dirty cups etc I would and did pay more to go somewhere else.
2023 年 11 月に 1 泊滞在