Hi Keita, thank you for taking the time to leave us a review! I am glad you had a pleasant stay with us and that you particularly liked the kitchen area of the apartment, how comfortable and easy it was to use. I am glad that you will be thinking of us for your next trip! We started the full refurbishment of our property and would love to welcome you back, this time in one of our future newly renovated rooms! Kind regards, Selma Tran-Van / Front Office Manager

Hi Kunie, thank you for taking the time to leave us a review! We hope you have enjoyed your stay with us and we would love to hear more about what you were satisfied with and what you didn't appreciate. Do not hesitate to contact us directly! We officially started the full refurbishment of our property and hope to welcome you back soon, this time in one of our future newly renovated rooms! Kind regards, Selma Tran-Van / Front Office Manager

Dear Kiyozumi, thank you for takig the time to leave us a review! We are very happy you enjoyed a comfortable stay with us and that you particularly liked our central and well connected location, in Holborn Covent Garden. We're glad you had time to enjoy to amenities of the room such as the kitchenette and the microwave that you found convenient. We hope to welcome back soon! Kind regards, Selma Tran-Van / Front Office Manager

Dear Guest, thank you for taking the time to leave us a review and for giving us a perfect score! We are very happy you enjoyed a comfortable stay with us and that you particularly liked our convenient location. We're glad you had time to enjoy all the amenities of your room, especially the kitchen area! We hope you will choose us again in the future! Kind regards, Selma Tran-Van - Front Office Manager

Hi Minori, thank you for taking the time to leave us a review and for giving us a perfect score! We are very happy you enjoyed a comfortable stay with us! We hope you will choose us again in the future! Kind regards, Selma Tran-Van - Front Office Manager

Dear Mie,Thank you for your feedback which will be shared with the team at Citadines Holborn. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again.Warm Regards,

Dear Guest, Thank you for taking the time to leave such a positive review, we deeply appreciate your kind feedback. We are extremely happy to hear that you had enjoyed your experience with us, and we hope to welcome you again in the future. Kind Regards

Dear Reviewer, I am sad to receive your low score on your recent stay with us. We can only apologise for the disappointing experience and I hope you will give us an opportunity to address your concerns and another chance to show you the improvements that we made. Kind Regards

Thank you for the great review. We greatly appreciate the support. Best wishes, Guest Service

Thanks for staying with us. We appreciate your feedback!

Good morning, Thank you for your preference in Citadines Holborn - Covent Garden, and for your valuable feedback. It was a pleasure having you as our guest and hope in seeing you again in the future. Kindest regards Dimitri Front Office Team

Dear Guest, Thank you for taking the time to provide us with your feedback regarding your recent stay at Citadines Holborn - Covent Garden. While we strive to maintain the highest customer satisfaction standards, we apologize for our fault. . We look forward to welcoming you again, giving us another opportunity to serve you better. Kind Regards

Dear Reviewer, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again.

Dear traveler, We are glad that you had an enjoyable stay. Thank you for sharing your experience on this platform. We look forward to welcoming you again. Kind regards,

Dear Reviewer, Thank you for your comments regarding your recent stay at our residence. I’m very glad to hear that your stay was so positive. We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. We very much look forward to welcoming you back at Citadines Holborn-Covent Garden.

Dear M, Thank you for staying with us at Citadines Holborn-Covent Garden. We appreciate your feedback!

Dear guest, Greetings and thank you for choosing Citadines Holborn Convent Garden for your accommodation and for your feetback. It was a pleasure having you as our guest and hope in seeing you again in the future. Best regards Dimitri The Reception Team

Thanks for staying with us. We appreciate your feedback! Kind Regards, Guest Service

Thanks for staying with us. We appreciate your feedback!

Dear Guest, Thank you for taking the time to score your stay. We look forward to welcoming you back soon and until then we send you our very best wishes Kind Regards, Guest Service

Dear Guest, Thank you for taking the time to leave a review. We are grateful for your feedback. Our apologies for the lack of information for the laundry and stove, we have ensure that is rectified. We hope to welcome you again in the future. Kind regards,

Dear traveler, We are glad that you had an enjoyable stay Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again. Kind regards,

Dear traveler, We are glad that you had an enjoyable stay. We look forward to welcoming you again. Kind regards,

thank you for your generous rating

Dear MKY, I would like to thank you for choosing to stay with us at Citadines Holborn-Covent Garden, and for taking the time and effort to write your review. We are pleased that you found our residence well-located in London. It will be our pleasure to welcome you back again, hopefully not in the too distant future. Best wishes, Wing Yin Choi

Dear traveler, Thank you for staying with us and for taking time to write your review. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again. Kind regards,

Dear Guest Thank you for your feedback. We are sorry to hear about your disappointment with Citadines Holborn and that we could not make your stay more comfortable. I have noted your comments and I will follow up with my team.Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Yours sincerely Germana Genovese

Dear Tomoaki,We’re so glad you found us! It’s wonderful to see that your stay at Citadines Holborn made for such an enjoyable experience in London. We’re thrilled to see you enjoyed it. Your comments have been shared with my Team.Thank you for choosing to stay at Citadines Holborn and we hope to see you soon! Germana

Dear Guest, thanks for your rating. I look forward welcoming you back in the near future. Regards Germana

Dear Guest, thank you for your generous review

Dear Lon144, Further to your recent stay at the Citadines Holborn Covent Garden hotel I am in receipt of your feedback which you very kindly took the time to complete online. It is immensely rewarding to read such a positive review and serves as a great motivator to the team here at the Hotel. We strive to provide our guests with memorable experiences in the hope that they will return time and time again. Regards Germana

Dear Guest,Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to see you again. Regards Germana

Dear Reviewer Thank you for your comments following your recent stay at the Citadines Holborn Covent Garden hotel, I appreciate the time you have taken to share your experiences on this site. I have noted your observations regarding the cleaning service. At Citadines Apart’hotel guests can customise the services they wish to receive to suit their individual lifestyle and budget. Although many services are already included in the room rate guests can choose to enjoy additional service for an extra charge. Daily housekeeping is one of these extra services that we offer.We hope that we will have the pleasure of welcoming you again in the near future.Regards Germana

Dear Guest, thank you for taking the time to share your experience on this platform. I am glad you have enjoyed your stay and we look forward welcoming you again soon. Regards Germana

Dear Guest,Thank you for your comments following your recent stay at the Citadines Holborn Covent Garden hotel, I appreciate the time you have taken to share your experiences on this site. I have noted your observations regarding the cleaning service. At Citadines Apart’hotel guests can customise the services they wish to receive to suit their individual lifestyle and budget. Although many services are already included in the room rate guests can choose to enjoy additional service for an extra charge. Daily housekeeping is one of these extra services that we offer.We hope that we will have the pleasure of welcoming you again in the near future.Regards Germana

Thank you for your rating.

Dear Sueko, thank you for your feedback. I am glad that overall you had a good stay but so sorry that was initially impeded by the noise in the corridor. I do hope you will return to visit us in the future. Regards Germana

Dear KT, I am glad that overall you had a good stay. Thank you for sharing your opinion on this platform. Regards Germana

Dear Guest, thank you for taking the time to share your experience on this platform. I am glad you have enjoyed your stay and we look forward welcoming you again soon. Regards Germana

Dear Guest, Thank you for taking the time to share your experience on this platform. Regards Germana

Dear Reviewer Thank you for your comments following your recent stay at the Citadines Holborn Covent Garden hotel, I appreciate the time you have taken to share your experiences on this site. I have noted your observations regarding the cleaning service. At Citadines Apart’hotel guests can customise the services they wish to receive to suit their individual lifestyle and budget. Although many services are already included in the room rate guests can choose to enjoy additional service for an extra charge. Daily housekeeping is one of these extra services that we offer.We hope that we will have the pleasure of welcoming you again in the near future.Regards Germana

Dear Guest, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We are looking forward to seeing you again in our property. Best Regards,

Dear Guest, Thank you for sharing your feedback about your stay experience with us. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve. I regret to learn that your stay was impeded by the issues you have highlighted in your feedback .Please accept my sincere apologies for the inconvenience that we may have caused you. I have noted your observations regarding the condition of the room and report it to the relevant department. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Best Regards,

Dear Guest, Thank you for your lovely comments. I look forward welcoming you again soon. Regards Germana

Dera Guest, Thank you for your review. I am glad you found the amenities and location convenient. Regards Citadines

Dear Guest, thank you for your comments. Hope we can welcome you again soon. Regards Citadines Team

Thank you kindly for bestowing us with your generous compliments in respect to our accommodations and amenities. We were truly delighted that we exceeded your expectations .We look forward to welcoming you back to Citadines Holborn. In the interim, we remain at your service. Sincerely, Germana Genovese

Dear Guest, Thank you very much for your feedback. We are delighted to see you generally enjoyed your stay with us. We hope to see you again soon. Best regards, Ronan Front Office Manager