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ボディズガレン ホール & スパの口コミ

4 out of 5
ボディズガレン ホール & スパ
The Royal Welsh Way, Llandudno, Wales

口コミ

9.6

最高に素晴らしい

評価 10 - 91 件の口コミ中 71 件が非常に良い" "
評価 8 - 91 件の口コミ中 18 件が良い" "
評価 6 - 91 件の口コミ中 0 件が普通" "
評価 4 - 91 件の口コミ中 2 件が不満" "
評価 2 - 91 件の口コミ中 0 件が非常に不満" "

9.6/10

清潔度

9.6/10

スタッフとサービス

9.2/10

設備とサービス

9.4/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

8/10 (良い)

Richard

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在

4/10 (不満)

Ben

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Such a Shame... Massively mismanaged
Such a shame, incredible grounds but massively let down by the service. As someone who travels extensively, most of which in premium establishments - this was one of the most disappointing stays I have had (Room, Afternoon Tea & Spa) - The greeting was inappropriate, only ever acknowledging me, never my fiancée (as if she wasn't there) - The room was very very tired. I totally understand the constraints with the National Trust / listed building. However the room was very tired, extension cables around, alarm clock from the 70s. The cherry on top was at very high cost for a double bed - this ended up being two mattresses pushed together, absolutely no excuse for this - We ordered afternoon tea, after sitting there for 20+ minutes I had to go to hotel reception to seek someone out to take our tea order. This was very surprising considering there was total 6 customers total there at the time. After this it was simply "which tea?" - service was very poor for this. - We eat there for dinner. I ordered lamb and was asked how I want it cooked, I then said rare please - pink. However, I was given some of the most overcooked lamb I have ever eaten (see pic) it was then begrudgingly changed. Restaurant manager was very rude with this. - For breakfast we were sat next to multiple dead flies. Rather than apologies from the restaurant manager we were told "this is simply nature". I would expect this at Wetherspoons, not for £30pp - They charged us twice (rectified after complaint)
2023 年 6 月に 1 泊滞在

8/10 (良い)

Mr. Anthony

2023 年 2 月に 3 泊滞在

10/10 (非常に良い)

Gill

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Can’t wait to go back
Wonderful. Beautiful gardens, gorgeous country house, friendly staff. We stayed in cottages in the grounds…the best of both worlds. Hotel with all the amenities and the privacy of a cottage.
2022 年 5 月に 2 泊滞在

10/10 (非常に良い)

gary

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
excellent country house. Staff where great and everything was very well thought out. Grounds are amazing. Lovely little cottage. Will return in the summer.
2022 年 1 月に 2 泊滞在

10/10 (非常に良い)

David

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent
Place is amazing staff are too. Rooms are so warm and comfortable.
2022 年 1 月に 2 泊滞在

10/10 (非常に良い)

Alison

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 9 月に 3 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Took myself to Bodysgallen for a couple of days, lovely hotel and beautiful grounds. The Spa was well worth the visit.
2019 年 10 月に 2 泊滞在

8/10 (良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The hotel was lovely, very country house look & feel. The cottage we stayed in had open oak beams as had originally been a barn. The room was spacious but the decor was abit tired & could benefit from a re-furb eg new wallpaper. The bathroom & kitchenette were also abit dated, but everything was very clean & well equiped with good quality towels, bath robes etc
2019 年 9 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 8 月に 2 泊滞在
Elgan Roberts, Director and General Managerからの返信 (投稿日 : 2019 年 9 月 3 日)
We are delighted that your recent visit to Bodysgallen Hall lived up to expectations and that it was the enjoyable experience we all wished it to be for you.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 8 月に 1 泊滞在
Elgan Roberts, Director and General Managerからの返信 (投稿日 : 2019 年 9 月 3 日)
We are delighted that your recent visit to Bodysgallen Hall lived up to expectations and that it was the enjoyable experience we all wished it to be for you

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Unbelievable find and the best meal we had all week
2019 年 8 月に 1 泊滞在
Elgan Roberts, Director and General Managerからの返信 (投稿日 : 2019 年 9 月 3 日)
Thank you so much for your kind words, which have given us all much pleasure to read. We are delighted that your recent visit to Bodysgallen Hall lived up to expectations and that it was the enjoyable experience we all wished it to be for you.

10/10 (非常に良い)

Matt

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fantastic gardens
Amazing building with fantastic gardens, only a short drive from Llandudno, Conwy and Snowdonia, so an excellent comfortable base for exploring the area. Good food in the restaurant too. Also has a very pleasant pool and a small but not busy gym.
2019 年 8 月に 2 泊滞在

8/10 (良い)

宿泊されたお客様

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
気になった点 : 清潔度
The hotel has character and the most beautiful gardens. The staff and service are excellent and the restaurant serves delicious food. Gorgeous, quirky accommodation but it could just do with a bit more of a thorough clean to try and avoid extra guests (spiders). Overall, we would definitely recommend this hotel.
2019 年 8 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a wonderful time at the Bodysgallen Hall with incredible service and wonderful facilities. I would recommend it highly. The only down side was the size of the dinner menu. We were at the Hall four days and were loathe to repeat some of the dishes since we enjoy variety. If the Hall were to have a different special each day, it would help. Otherwise, the food was good.
2019 年 7 月に 4 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A beautiful hotel in fabulous gardens with excellent service.
2019 年 7 月に 1 泊滞在

10/10 (非常に良い)

Yat Ming

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
環境優美，遠離塵囂
酒店是一個莊園，附近都是農場。沒有車就很不方便。但環境優美，遠離塵囂。有很多空間可以走動
2019 年 6 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

2019 年 5 月に 1 泊滞在

10/10 (非常に良い)

Dean

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fantastic experience
A great experience, lovely atmosphere and you could not fault anything. The people who work there can’t do enough for you. Plus the food was excellent
2019 年 4 月に 1 泊滞在

10/10 (非常に良い)

Angela

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Idyllic country retreat with outstanding service
I have just returned from an overnight stay at this wonderful hotel - it was a truly utopian experience! From the first moment that I arrived the service was outstanding and the staff really take time to get to know you and make your stay special. This is a beautiful, historic house where you can escape the cares of the world and almost step back in time. Not once did I see any guest walking around with a mobile phone in the public areas and everyone respected the peaceful and quiet atmosphere of the hotel. The public rooms such as the library and drawing room are kept in their original state so you can sink into a plush sofa in front of a roaring wood fire surrounded by history. I particularly enjoyed my afternoon tea which was served privately to me outside my room on the first floor in a delightful alcove area. I had two wonderful treatments at the spa which is also an oasis of peace and calm. My room was perfect and very spacious with views over the surrounding countryside. Guests should definitely take a walk around the grounds and beautifully landscaped gardens. On my last day I just didn't want to leave and will definitely be returning for a longer stay next time.
2019 年 3 月に 1 泊滞在

10/10 (非常に良い)

jane

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 11 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
NEW COTTAGE - with my dog
I loved the whole experience - especially given I could have my dog stay with me in one of your cottages. My only complaint was my breakfast - very disappointing. - bacon and blood pudding very dry and tasted as if it had been cooked for a while. I had meant to write about this on your cards left in cottage - but ran out of time. I would definitely stay again, but probably have the continental breakfast. Glo Williams
2018 年 9 月に 1 泊滞在

10/10 (非常に良い)

Ken、Wiltshire

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Ideal for a restful weekend
We needed a break and were grateful to be able to take our dog. The walks around the hotel were delightful and the trips to various places we last visited twenty years ago brought back wonderful memories.
2018 年 8 月に 2 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
It is an elegant old estate, but that said, there was no heat in our cottage so they brought space heaters in. And some electrical plugs did not work. But estate is 300 yrs old, so must give it a break, bc its charmingly elegant
2018 年 8 月に 3 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス
気になった点 : 客室の快適度
Really enjoyed our room in the Castle View. Dining was a bit too formal for our tastes.
2018 年 8 月に 1 泊滞在

10/10 (非常に良い)

Ruechuorn

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 6 月に 3 泊滞在

10/10 (非常に良い)

christopher

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Homely yet stately. A good balance!
Bodysgallen is superbly situated on its own hill. This does by necessity entail some up and downhill activity when using the site, eg visiting the spa - but that’s just part of the charm. I was on the second floor in the main house and had a charming room with views on 2 sides. There were great touches such as fresh shortbread in a tin by the bed! Service was accommodating, and I never had to sign for anything. Very much in the country house mode of a guest. A fine stay. I recommend their picnic to liven the trip home - a spot of bara brith made me smile as I chomped it on the train home.
2018 年 5 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Spectacular setting on a private estate complete with sheep.
2018 年 5 月に 3 泊滞在

10/10 (非常に良い)

daryl

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wonderful gardens!
Beautiful! make sure you get there in time to walk the expansive gardens. Though the rooms were a bit dated, they had the best towels we have used in a long time! Lots of character throughout the grounds and multiple buildings. Excellent 3 course dinner.

10/10 (非常に良い)

vanessa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Perfect stay
Short and sweet, everything about the hotel was perfect.
2017 年 9 月に 1 泊滞在

10/10 (非常に良い)

JEFF

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2017 年 7 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
PLace to stay in North Wales
Beautiful setting, wonderful surrounding gardens, great restauarnt. We stayed in Smithy cottage which was very roomy and also had a separate sitting area. The only issue was a long walk uphill to the hotel itself. Tough on my wife with a bad knee.

10/10 (非常に良い)

Brian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Celebrating our 40th Wedding Anniversary. Everything was excellentl

10/10 (非常に良い)

Peter

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A Wonderful Hotel near Llandudno & Conwy
A wonderful place, great for visiting anywhere in North Wales. Fantastic cuisine - but for the "tight wads" quality should and does cost a bob or two. Really lovely gardens & very good spa which we thought were undersold. Slight - very slight observations to improve better. 1. Restaurant too quiet which leads to too much reverence & "Sunday Best" conversation & behaviour. (We're not advocating Heavy Metal Radio 2 or an incessant tape loop. Something discreet. 2. "Upsell" the garden and the excellent spa. 3. Hotel Manager - tell the staff how wonderful they are. Because they are & you don't need this survey to tell them. In short: a great place, not for the pennypinchers but with a soupcon of lightening up could be absolute heaven for the rest of us.

10/10 (非常に良い)

Anne、Swansea

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very relaxing and enjoyable
A lovely short break in the beautiful Welsh countryside. Gorgeous cottage accommodation, helpful staff and delicious food.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

8/10 (良い)

Lucy、Wayland, MA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Stately Barn Room trying to be Downton Abbey.
Room is in a stone barn.. One problem, the wifi quit on second day of stay. Had to go to main house to get mail. My husband and I got lost on first day in the woods beyond the garden. Had hard time finding way back. Map given was just too small and the dark was coming in. Otherwise food., staff, and room fantastic.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
soup to nuts!
This is a hotel for those who appreciate history,historical building preservation, pampering and quiet. It's a unique hotel, secluded location-- you'll be one with nature, surrounded by green and above all, the best service! the good is excellent, the spa offered a verity of services- high quality. We will be back!

10/10 (非常に良い)

stephen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Service at hotel restaurant was first rate

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
birthday celebration
Perfect place for my 50th. Staff more than accommodating. Lovely food for the evening meal.

8/10 (良い)

Colette、London

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Relaxing sanctuary
Breakfast was not included and v expensive but the atmosphere is friendly and the setting spectacular. The food is delicious and much locally sourced.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
fab
will go again fab night away

10/10 (非常に良い)

Adrian、London

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Relaxing country house getaway.
Relaxing getaway. Country house with beautiful grounds and gardens. Great pool at the spa. Fantastic fine dining in the hotel, yet accommodation in a number of unique cottages. Great location at the to of Snowdonia park, easy access to Colwyn Bay, Llandudno beaches, Great Orme etc.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Garden Castle In The Forest
Bodysgallen Hotel and Spa was our Llandudno and Conwy haven for 3 days and nights. After spending 3 nights in a tiny, boutique hotel in the business district of London, Bodysgallen felt like coming home! The staff was so welcoming and helpful without being obtrusive. Our cottage over what may once have been a livery was beautiful, spacious and COZY! We loved being private and secluded outside the main house, and we made daily use of our living area and kitchen. It was just like having our own little home for a few days! The grounds of Bodysgallen are incredible! Walking the formal garden with terraces, croquet lawn, secret gates, water well and countryside views made us feel we were in a fairy tale picture book! The castle style "manor" is cocooned in a gorgeous forest, peppered with sheep pastures. The only downside to this seclusion is that its a taxi ride everywhere outside, and it gets expensive coming and going multiple times a day. We toured the gorgeous, calming spa with full tea room/bar, indoor pool, sauna and steam room. It made me anxious to take advantage of this haven, but there was too much to see and do in our short 3 days. Bodysgallen needs 5 days to a week to be fully appreciated, and we hope to go back someday! We had dinner in the dining room our first night, and while it wasn't our type of fare for the price, it was a very enjoyable experience! Both of us tried dishes we've not had before, and the setting was unforgettable. What a very special place!

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
What a true treasure this wonderful estate is.
The accommodations were absolutely perfect. The dining experience was amazing and the gardens were magical. Anyone who stays here and does not walk the gardens and estate is truly missing the entire experience. Thank you to all the exceptional staff who make this happen!

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Simply amazing

10/10 (非常に良い)

Hannah、Surrey

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Beautiful hotel
An absolutely beautiful hotel, the ground were wonderful to walk round and the spa was lovely. We had two cottages, the Engine Room and the Gingerbread House. Lovely rooms, very clean and cosy with everything you need in there. The staff were extremely helpful and friendly. Would definitely recommend and would definitely return

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely place to stay.
Wonderful place to start our northern Wales adventure.

10/10 (非常に良い)

Adrian、London UK

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Relaxing break for a few days.
Our 4th visit, 3rd in a cottage. Our cottage was listed as a 'superior cottage' in Expedia terms, but each is different. We stayed in 'Baliff's house', with a downstairs lounge, separate kitchen with sink/kettle/fridge, upstairs to a large king bedroom with adjoining bath/shower room. There's a semi private garden just outside. The hall itself is set in extensive and beautiful grounds, several hundred metres from the A470, so access is good and noise it minimal. Ample parking, including areas very close to the cottages. There's a spa (think girly stuff) but it has a great pool and is generally empty so you can have a proper splash around. The main house is as you'd expect. Lots of nooks and crannies and 'high tea' or booze can be served anywhere. The dining room is smallish (I think about a dozen tables) but well presented, excellent service and very find dining in the evening. Staff very friendly and welcoming. The grounds/gardens are really impressive. Check out pics on the web and satellite imagery to give a sense of scale. Big enough to get a decent about of exercise! Love the place. As I say, it's our 4th visit, and it won't be our last.