Not bad...electricity went out a lot... rooms smelled.
Christopher
2024 年 5 月に 2 泊滞在
8/10 (良い)
Charlotte
家族旅行
2023 年 7 月 26 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fantastisk snorkling
Fantastisk resort med fantastisk snorkling!
Alle var rigtig søde.
Charlotte
2023 年 7 月に 6 泊滞在
4/10 (不満)
Richard
家族旅行
2023 年 7 月 3 日
気になった点 : スタッフとサービス
We were happy with our initial welcome and check in. We were picked up from the pier free of charge for our initial journey, thereafter charged too and fro from the hotel which became expensive. The location of the hotel is on the opposite side of the island, the area being quite remote but having fantastic snorkeling opportunities..
We stayed for a full week but in reality around 3 or 4 days would suffice in the hotel. The staff were friendly but there was often miscommunication due to little spoken Thai or English. The food was average and the set breakfast menu was limited with only instant coffee.The staff promptly solved simple issues that arose in the room such as fixing the tv etc, but there was little to be done about the continually blocked toilet or the ants that we shared the bathroom with. The staff tried to make our stay special and made an effort to do so but in the end this was soured by a disagreement on the payment of a bill that we settled at the beginning of our stay but we were then billed for close to departure. Future visitors to this hotel would be wise to ensure that all bills are paid for through the main reception and that they request a receipt upon payment to avoid any pilfering that may or may not happen.
Richard
2023 年 6 月に 7 泊滞在
10/10 (非常に良い)
Richard
カップルで旅行
2023 年 6 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
4th time to stay at the beautiful Beach Resort. The staff always go out of their way to make our stay the best we can ask for. Food is always great. Swimming in the pool or snorkel in the bay. Dive shops are on site and ready to be used. Get certified while you are there. Easy trip to town or get a scooter. Great hiking also The only thing is the bed are hard. Manager says that new beds are coming so hope that is true. I did get extra bed covers to add as a pillow top cover but beds need replaced if you have back issues.