It was very disappointing and the worst stay ever when you see everything on website is lovely such as view and room condition. However, the truth hurts because I experienced below...
1. staff was unhelpful since he asked me to carry my back here and there since he had a motorbike to travel around for servicing.
2. the toilet leaked horribly
3. the curtain was broken and left there behind the sink. I felt uncomfortable at night
4. dusk found and water glasses, toilet rolls are put unordered
5. the aircon was leaking and wet the floor
6. the pool area was horrible because it looked like it had never been cleaned and managed
Don’t let beautiful photos fool you.
Don’t let the word Covid-19 for excuse to run the business because your business depends on customer trust.
ps. I still have photos and everything to prove that my bad experience was true and I will keep them to teach me to be thoughtful when it comes to book a reservation.
宿泊されたお客様
2021 年 4 月に 1 泊滞在
2/10 (非常に不満)
Travis
2020 年 2 月 26 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Travis
2020 年 2 月に 1 泊滞在
4/10 (不満)
Charlotte Hjelm
グループ旅行
2020 年 1 月 28 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Sidste gang på Hillside hotel. 😢
Vi besøgte stedet for 5 år siden og der var det klart bedre stand alt er ved at falde fra hinanden nu, men det har stadig den smukkeste udsigt.
Charlotte Hjelm
2020 年 1 月に 6 泊滞在
6/10 (普通)
Hannah
2020 年 1 月 6 日
気になった点 : 清潔度、施設のコンディションと設備
The view was spectacular. Everything else about this resort was less then desirable. The entire resort was in dyer need of updates, construction to rebuild things like the docs, stairways, etc and the amenities (pool, pool towels, lounge chairs, etc) were not at all organized or up to standard. For how expensive it was to stay a night (50$) it was not worth it. The location was okay, you could not walk here from the pier, you’d need a scooter most definitely. Because it was on a hillside it was exhausting walking ten minutes up or down each time we needed to go to our hut.
Hannah
2019 年 12 月に 4 泊滞在
8/10 (良い)
宿泊されたお客様
カップルで旅行
2019 年 8 月 10 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
The resort needs maintenance. Pictures shown on the site are at least 15 years old. When you rent a motorbike for 150bath per day you can travel easily to the village for bars and restaurants.
宿泊されたお客様
2019 年 8 月に 6 泊滞在
6/10 (普通)
宿泊されたお客様
2019 年 7 月 1 日
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
宿泊されたお客様
2019 年 6 月に 4 泊滞在
4/10 (不満)
宿泊されたお客様
カップルで旅行
2019 年 6 月 7 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Bed was horrible. A/C barely worked. The people working there were great.