Staff were great, especially Yoko as she spoke English and was able to help with requests. One source of stress was having to pay in cash if you elect to pay at the accommodation. This should be made clear when booking. We would have happily paid by credit card in advance had it been made clear. No one from overseas carries that kind of cash. The ryokan should be encouraged to adjust their "rule" and take credit cards.
宿泊されたお客様
2019 年 11 月に 2 泊滞在
10/10 (非常に良い)
Jen-MiltC、Melbourne
2019 年 9 月 18 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had an excellent stay; it exceeded our expectations on all counts. We chose a room with a private bath which eased our sore muscles after walking from Magome to Tsumago. The room was quiet, spacious and comfortable. The food was a highlight: delicious, varied, beautifully presented and plentiful. We have stayed at quite a few ryokan over the years and Urana was one of the best. Will happily return.
Wer neben Hotels oder Hostels eine traditionelle japanische Unterkunft besuchen möchte, dem können wir dieses Ryokan ans Herz legen. Hervorzuheben sind vor allem das 10-Gänge (!) Abendmenü und die vielen Kleinigkeiten zum Frühstück. Die herzliche Bedienung hat ihr Übriges getan.
宿泊されたお客様
2019 年 4 月に 1 泊滞在
8/10 (良い)
Roger
2019 年 3 月 30 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent, highly recommended
Lovely ryokan and I can't rate it highly enough if you are looking for that traditional Japanese experience. Just make sure you have a big appetite, the food is superb and plentiful.