The property was nice, but restaurant was over priced and food not very good
Salvatore
2024 年 5 月に 2 泊滞在
10/10 (非常に良い)
Vlada
2024 年 5 月 27 日
良かった点 : 施設のコンディションと設備
Vlada
2024 年 5 月に 2 泊滞在
6/10 (普通)
Ana
小さなお子様連れの家族旅行
2024 年 5 月 26 日
良かった点 : スタッフとサービス、設備とサービス
気になった点 : 清潔度
When we checked in very late Friday evening the reception staff member did not explain well to me how the accommodations were. I found out on my own where the building was that I was staying and that the parking lot was on the ground floor of the building. There were no luggage carts by our building to take our luggage to our room. I had to carry luggage for 4 people by myself. The room floor was very dirty as if it had been uninhabited for a long period of time and then open to rent without cleaning. There was a live cockroach in the bathroom of my room. The balcony door was broken and did not lock. The spout of sink in the kitchen was broken. The housekeepers did not speak English or Spanish so it was difficult to communicate with them. The restaurant on property Tavern n Town is excellent. The pool is excellent. The views are excellent. The showers and beds in the room are excellent. Oleg from bell services is excellent. Ría and John from breakfast at the restaurant are excellent employees. Rolando the evening restaurant manager is great. Caroli our server is great. The food expediter gentleman in the evening is excellent. The spaciousness of our room was very good.
Ana
2024 年 5 月に 3 泊滞在
10/10 (非常に良い)
Jesse
家族旅行
2024 年 5 月 26 日
良かった点 : スタッフとサービス、施設のコンディションと設備
Everything was wonderful
Jesse
2024 年 5 月に 3 泊滞在
10/10 (非常に良い)
Sheree
カップルで旅行
2024 年 5 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I loved everything about this property, but the bed was extremely hard & uncomfortable. Other than that everything was great!!
Sheree
2024 年 5 月に 3 泊滞在
8/10 (良い)
Jane
家族旅行
2024 年 5 月 20 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Oddly, I liked not having cleaning services come through the room each day. Couple of things that would have made the stay better; kitchen/laundry was not equipped for a six day stay (there was a coffee maker but no filters causing me to by a package of 200 that i would not use during my stay, better instruction on disposing of trash, not enough dish washing soap or laundry soap), over the weekend was surprised to find visitors in the pool area that we not guests at the resort, do not believe that lounge chairs by the pool where cleaned or even hosed down but yet one towel was provided to guest that did not cover the lounge chair causing me to bring my own towel to the pool area to cover the chair. My family enjoyed our time in Key West and our expectation were met.
Jane
2024 年 5 月に 5 泊滞在
8/10 (良い)
Holguer
2024 年 5 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Hola
Holguer
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Jeremiah Chris
2024 年 5 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This place is amazing! Next time I am in Key West I will stay here again. The staff are very friendly and the food is delicious at the hotel restaurant.
There is a pool area where you can order food and drinks from either the bar or poolside. It's a short walk from the pool to the beach with chairs along the ocean.
It's also kid friendly.
Jeremiah Chris
2024 年 5 月に 5 泊滞在
10/10 (非常に良い)
Chiandra
家族旅行
2024 年 5 月 13 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was perfect. I don’t say that lightly. It was not busy season so that could have made a difference. Every meal I ate was fresh, hot and delicious. I will definitely be back!! Everyone was extremely polite and helpful.
Chiandra
2024 年 5 月に 3 泊滞在
8/10 (良い)
Marianne
家族旅行
2024 年 5 月 13 日
気になった点 : スタッフとサービス
The restaurant was terrible, breakfast was the worst,i dont mind paying ,just give me some descent food,way over priced,food horrible