Dear Yuichi,Thank you so much for taking the time to leave us a wonderful 5-star review! We are thrilled to hear that you enjoyed your stay at our hotel. Your positive feedback means the world to us and motivates us to continue providing exceptional experiences for all our guests.We hope to see you again very soon.Sincerely,Arun VishnuGeneral Manager

Dear Chiharu,Thank you so much for awarding us. We are delighted to know that you had a fantastic experience during your stay with us.Your satisfaction is our top priority, and your positive feedback reaffirms our commitment to providing exceptional service and accommodations.We look forward to the opportunity to welcome you back in the future, and if you have any more feedback or recommendations, please don't hesitate to share them with us.Warm regards,Arun VishnuGeneral Manager

Dear Tanaka, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Yogi Rana General Manager

Dear Masaki Greetings from Avista Grande Phuket Karon MGallery. On behalf our entire team, thank you for your recent stay with us and for sharing the positive feedback. We were absolutely delighted to have read that you enjoy your stay with us and thank you for your comments about the food at the restaurant. Kindly accept our sincere apologies, i passed your message to Kitchen team to improve immediately. Thank you for your feedback which gives us opportunity to improve our services. We look forward to welcoming you once again in the near future to Avista Grande Phuket Karon. Kind Regards, Alain Ruffier Hotel Manager

Dear Guest Greetings from Avista Grande Phuket Karon MGallery. On behalf our entire team, thank you for your recent stay with us and for sharing the feedback. We were absolutely delighted to have read that you have a pleasant stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our teams as we strive to continuously improve our services. Thank you once again for your kind feedback. We look forward to welcoming you once again in the near future to Avista Grande Phuket Karon. Kind Regards, Alain Ruffier Hotel Manager

Dear KOJI Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alain Ruffier Hotel Manager

Dear Guest, Thank you for taking the time to rating our hotel. We hope to welcome you back to our hotel very soon! Sincerely, Alain Ruffier Hotel Manager

Dear Guest We very much appreciate your comments regarding your stay at the Avista Grande Phuket Karon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alain Ruffier Hotel Manager

Dear M Thank you for the review of our hotel! I will inform Housekeeping to make sure about towel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alain Ruffier Hotel Manager

Dear Guest Greetings from Avista Grande Phuket Karon MGallery. On behalf our entire team, thank you for your recent stay with us and for sharing your review. Your feedback will serve as an encouragement to all of our teams as we strive to continuously improve our services. We look forward to welcoming you once again in the near future to Avista Grande Phuket Karon. Kind Regards, Alain Ruffier Hotel Manager

Dear Satoshi Greetings from Avista Grande Phuket Karon MGallery. On behalf our entire team, thank you for your recent stay with us. We are sorry to hear that your experience did not meet your expectations; please allow me to express my sincerest apologies. For your information, we are currently reviewing check out procedure and will improve it. Please accept our apologies for this. Regarding to the pillow smell. I already discuss with Executive Housekeeping to solve problem immediately. We appreciate sharing your concerns and gives us an opportunity to improve our services and hope to welcoming you once again to Avista Grande Phuket Karon in the near future. Kind Regards, Alain Ruffier Hotel Manager

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Alain Ruffier Hotel Manager

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Alain Ruffier Hotel Manager

Dear Hanna Greetings from Avista Grande Phuket Karon MGallery! On behalf our entire team, thank you for your recent stay with us and for sharing your experience. Your feedback will serve as an encouragement to all of our teams as we strive to continuously improve our services. We look forward to welcoming you once again in the near future to Avista Grande Phuket Karon. Kind Regards, Alain Ruffier Hotel Manager

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alain Ruffier Hotel Manager

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Alain Ruffier Hotel Manager

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Alain Ruffier Hotel Manager

Dear maru Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alain Ruffier Hotel Manager

Dear Cocoa Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Alain Ruffier Hotel Manager

Dear buchi Greetings from Avista Grande Phuket Karon MGallery by Sofitel! On behalf our entire team, thank you for your recent stay with us and for sharing the very positive experience. We were absolutely delighted to have read that you have a pleasant stay with us and left such a positive impression. We look forward to welcoming you once again in the near future to Avista Grande Phuket Karon. Kind Regards, Alain Ruffier Hotel Manager

Dear Sir or Madam, Greetings from Avista Grande Phuket Karon MGallery by Sofitel! On behalf our entire team, thank you for your recent stay with us and for sharing the very positive feedback. We are delighted to have read that you enjoy your stay and thank you for your comments about the garbage bin at the wash basin in room, we are expecting to arrives shortly. Thank you once again for your feedback which gives us opportunity to improve our services. We look forward to welcoming you once again in the near future to Avista Grande Phuket Karon. Kind Regards, Alain Ruffier Hotel Manager

Dear Chris,We're delighted to hear that you loved your stay with us! It's fantastic to know that you found your room clean and comfortable. Renting a scooter sounds like a great way to explore the area, and we're glad to hear that getting around was easy for you. If you ever find yourself back in the area, we'd love to welcome you again at our hotel. Thank you for sharing your positive experience!Sincerely,Arun VishnuGeneral Manager

Dear Radhika, Thank you for your kind words! We're delighted to hear that you found our staff and service incredible and enjoyed the bar and music. It's wonderful to know you had a great time overall. We appreciate your recommendation and look forward to welcoming you back for another lovely stay.Sincerely,Arun VishnuGeneral Manager

Dear Aziz,Thank you for your positive feedback! We're delighted to hear that you found our hotel beautiful and appreciated its location. We look forward to welcoming you back for another enjoyable stay.Sincerely,Arun VishnuGeneral Manager

Dear Kayley Jaylee,It sounds like you had a truly serene and wonderful experience! The combination of the beautiful surroundings and the attentive staff must have made your stay truly memorable. It's always lovely when a peaceful atmosphere is coupled with exceptional service, creating an environment where guests can fully unwind and enjoy their time. Here's to many more amazing experiences like this one in the future!Sincerely,Arun VishnuGeneral Manager

Dear Veronica,Thank you for sharing your detailed review! It sounds like you had a mixed experience at the hotel, with highlights like the spacious family room, delicious breakfast buffet, and helpful staff, but also some areas for improvement. Your feedback on the half-board options and lack of variety in the kids' menu is valuable for potential guests. It's great to hear that the staff were accommodating with your special requests and that you enjoyed the amenities like the pool bar, rooftop bar, and new hair salon. Your insights will surely help future guests make informed decisions about their stay. If you have any further comments or questions, feel free to share!Sincerely,Arun VishnuGeneral Manager

Dear Nikul,Thank you for sharing your feedback with us. We're truly sorry to hear that your experience did not meet your expectations. Providing exceptional service and accommodations is our top priority, and we regret that we fell short during your stay.We apologize for any inconvenience you experienced with the dampness in your room and the cleanliness of the pool. We understand the importance of a clean and comfortable environment for our guests, and we will address these issues with our housekeeping and maintenance teams to ensure they are promptly resolved.Additionally, we apologize for any frustration you experienced with the availability of sun beds at the pool and the service at the pool bar. Your feedback regarding these matters is valuable, and we will address them with our team to ensure improvements are made.We truly appreciate your feedback as it helps us to identify areas where we can improve. We hope that despite the issues you encountered, you were still able to enjoy your time exploring Phuket. If you decide to give us another chance in the future, we would welcome the opportunity to make it right and provide you with the exceptional experience you deserve.Sincerely,Arun VishnuGeneral Manager

Dear Caio, Thank you for your feedback, and we're delighted to hear that you found our hotel beautiful and our staff lovely. Your comments regarding the pool chair situation are duly noted, and we apologize for any inconvenience caused. We will certainly look into ways to improve the poolside experience for our guests and explore options to make transportation more convenient.Regarding the cuisine, we appreciate your input and will take it into consideration as we strive to enhance our dining options to better cater to all preferences, including those who enjoy authentic Thai cuisine.We're glad to know that despite these minor issues, you and your wife would still choose to stay with us again due to the exceptional service provided by our staff. We look forward to welcoming you back for another memorable experience in the future! If there's anything else we can assist you with, please feel free to let us know.Sincerely,Arun VishnuGeneral Manager

Dear David ,Thank you for sharing your wonderful experience with us! We're thrilled to hear that you had a fantastic stay and that our staff, especially Kyler and the team, went above and beyond to ensure your comfort and enjoyment. Your kind words mean a lot to us, and we'll be sure to pass on your appreciation to Kyler and the rest of the team.If there's anything else we can do to make your next stay even more memorable, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful experience in the future!Sincerely,Arun VishnuGeneral Manager

Dear Young Hwa,Thank you for sharing your experience! It's wonderful to hear that you found the staff and service at Avista Grande Phuket Karon to be outstanding. A kind and attentive staff can truly enhance the overall experience of a stay. I'm glad to hear that every encounter with the staff members was exceptional for you and your partner.It sounds like you both also had a delightful experience at the spa, with top-notch massages and service. A relaxing spa experience can be the perfect way to unwind and rejuvenate during a vacation. Thank you for highlighting these positive aspects of your stay! If you have any more feedback or if there's anything else I can assist you with, please feel free to let me know.Sincerely,Arun VishnuGeneral Manager

Dear Horst ,Thank you for sharing your overall impression. It's valuable feedback for both the hotel and future guests. While you found the experience to be good, it's noted that you felt it didn't quite meet the expectations of a 5-star hotel considering the price point. Your feedback helps provide a balanced perspective for potential guests who may be considering similar accommodations. f there's anything specific you think could have been improved to better align with your expectations, feel free to share, as constructive feedback can often lead to positive changes.Sincerely,Arun VishnuGeneral Manager

Dear Yurii,Thank you for your feedback. Maintenance is crucial to ensure the comfort and satisfaction of guests, so I will make sure to pass on your comment to the appropriate department at the hotel. If you have any specific maintenance concerns or requests, feel free to share them, and I can assist you further.Sincerely,Arun VishnuGeneral Manager

Dear EricI'm glad to hear you found it nice! If you have any questions, need information, or if there's anything specific you'd like to talk about, feel free to let me know.!Sincerely,Arun VishnuGeneral Manager

Dear Erica,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Arun VishnuGeneral Manager

Dear Sean, I'm glad to hear that you had a wonderful experience celebrating Valentine's Day at the hotel! It's great to know that the check-in process, room, and overall service exceeded your expectations. The ocean view and spacious, clean room, along with the helpful and accommodating room attendants, contributed to a memorable stay. If you have any more details to share or if there's anything specific you'd like assistance with, feel free to let me know.Sincerely,Arun VishnuGeneral Manager

Dear Alya ,Thank you for sharing your positive feedback about our hotel. It's wonderful to hear that you enjoyed the delicious breakfast, clean and stylish rooms, and the excellent staff who went above and beyond. The convenient location near Kata beach, restaurants, and a night market adds to the overall positive experience. The fact that the hotel is perfectly positioned for excellent views of the sunset is a fantastic highlight. If you have any more details or experiences you'd like to share, feel free to let me know. I'm here to assist!Sincerely,Arun VishnuGeneral Manager

Dear JAMES,Thank you for sharing your positive experience at Avista Grande Phuket! It sounds like you had a wonderful stay and enjoyed the hotel's modern amenities, convenient location, and the exceptional services provided. The fact that you found the breakfast buffet worth the additional cost and had a fantastic experience at the on-site spa is fantastic to hear.I'm sure your detailed feedback will be valuable for others looking for a great place to stay in Phuket. If you ever have more feedback or questions, feel free to reach out. Safe travels, and I hope you have the opportunity for another excellent stay in the future!Sincerely,Arun VishnuGeneral Manager

Dear Valued Guest,Thank you for sharing your experience at Avista Grande! It's wonderful to hear that you enjoyed your stay and appreciated the excellent service provided by the team. Your feedback about the room is valuable, and it's great that you took the time to share insights for future travelers. If you have any more details or if there's anything else you'd like to share about your stay, feel free to let me know. I'm here to assist with any further questions or information you might need!Sincerely,Arun VishnuGeneral Manager

Dear Susan ,Thank you for taking the time to share your experience. We hope to welcome you back to our hotel very soon!Sincerely,Arun VishnuGeneral Manager

Dear Teemu,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Arun VishnuGeneral Manager

Dear Ravik,That's fantastic to hear! I'm thrilled to know that you had a wonderful experience at the hotel. It's great that you found the staff to be friendly, enjoyed the food, and appreciated the private area and spacious balcony.Your positive feedback is valuable and can be helpful for other travelers looking for a great place to stay. If you have any more details to share or if there's anything specific you'd like assistance with, feel free to let me know. I'm here to help!Sincerely,Arun VishnuGeneral Manager

Dear Hideo,I'm sorry to hear about the issues you encountered during your stay. It's disappointing to learn about the problems with the door handle, smell in the bathroom, and a leaking mini-fridge. Your comfort is of utmost importance, and it's regrettable that these issues affected your experience.It's positive to note that you appreciated the spectacular view and found the hotel staff to be nice. They will likely appreciate your feedback and have an opportunity to address these issues for future guests.If there's anything specific you'd like assistance with or if you have more details to share, please feel free to let me know. I'm here to help.Sincerely,Arun VishnuGeneral Manager

Dear Himesh, I'm delighted to hear that you had an excellent experience at Avista Grande Phuket Karon and that the staff, including Vanshdeep, Oil, Pearl, Sai, Yulie, and Joy, contributed to making your stay memorable. It's great to know that the hotel's efforts to accommodate your requests for your small kids were appreciated.Your feedback about the limited vegetarian options in the restaurant is valuable, and it's something the hotel can consider for improvement. If you have any further comments or if there's anything else you'd like to share about your stay, feel free to provide more details. Your insights are helpful for both the hotel and potential future guests.Sincerely,Arun VishnuGeneral Manager