Reservation was pretty easy via Vbro. All
My questions were answered by the property management. However, they manage a number of rooms and could not tell me which exact room I would get. That would have been nice to see the actual room I was getting. The “owner” sent me a text letting me know that’s if asked, I was a guest of there’s so I wouldn’t be hassled by the time share people. Nice pre-arrival tip! They did mention to reach out to them if I had any questions. I did ask about parking, but got no response back - odd. Check in process seamless and easy. We were in the Makai building (mountain side). Self parking had enough spaces and was secure. Easy access in and out.
Our room was on the 2nd floor, perfect for garage, pool, fitnese, else access. Not needing to use the elevator was really nice!
The pools were great! The kids had fun on water slides. Not a huge fan of people “reserving” pool chairs and not showing up for hours. We noticed a lot of people doing that! Beach access was easy and lagoons were a great to swim in. We rented chairs and umbrellas, which made it easier seeing the sun was really hot. Beaches clean and sand so soft!
We attended a few of the morning classes - good instructors! Gym was nice as well - clean with plenty of exercise options.
Our room was a bit small, but we made it work with 4 people (king bed and pull out).
Would come back again, but would need a larger room. That said, could be a while since the price per night was not cheap.