Dear Valued Guest,We thank you very much for taking the time to share with us your positive experience. Rest assured that we will certainly share your feedback with our Connectors and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services.Once again, thank you for sharing your experience. We look forward to welcoming you again in the future and create memorable moments once again.With Warm Regards,Ajizzah AngelittaGuest Experience Manager

Dear Ms. Shizuka,Thank you for choosing Pullman Jakarta Indonesia as your home away from home.It was truly a pleasure to serve you.We would like to thank you for sharing your feedback with us. At Pullman Jakarta Indonesia, we take great pride in providing the highest levels of service to our guests, ensuring each and every need is met. I am thrilled that we achieved this during your visit.Once again, thank you for staying at Pullman Jakarta Indonesia and we look forward to welcoming you back for another memorable experience.With Warm Regards,Ajizzah AngelittaGuest Experience Manager

Dear Mr. Youngsoon,We thank you very much for taking the time to share with us your positive experience. Rest assured that we will certainly share your feedback with our Connectors and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services.Once again, thank you for sharing your experience. We look forward to welcoming you again in the future and create memorable moments once again.With Warm Regards,Ajizzah AngelittaGuest Experience Manager

Dear Ms. Kana,We thank you very much for taking the time to share with us your positive experience. Rest assured that we will certainly share your feedback with our Connectors and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services.Once again, thank you for sharing your experience. We look forward to welcoming you again in the future and create memorable moments once again.With Warm Regards,Ajizzah AngelittaGuest Experience Manager

Dear Mr. Tetsuya,We thank you very much for taking the time to share with us your positive experience. Rest assured that we will certainly share your feedback with our Connectors and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services.Once again, thank you for sharing your experience. We look forward to welcoming you again in the future and create memorable moments once again.With Warm Regards,Ajizzah AngelittaGuest Experience Manager

Dear Mr. Kitajima,Thank you for choosing Pullman Jakarta Indonesia as your home away from home.We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. Rest assured that we will certainly share your feedback with our Connectors and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services.Once again, thank you for sharing your experience. We look forward to welcoming you again in the future and create memorable moments once again.With Warm Regards,Ajizzah AngelittaGuest Experience Manager

Dear Valued Guest,Thank you for choosing Pullman Jakarta Indonesia as your home away from home.We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. Rest assured that we will certainly share your feedback with our Connectors and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services.Once again, thank you for sharing your experience. We look forward to welcoming you again in the future and create memorable moments once again.With Warm Regards,Ajizzah AngelittaGuest Experience Manager

Dear Mr. Chihiro,Thank you for choosing Pullman Jakarta Indonesia as your home away from home.We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. Rest assured that we will certainly share your feedback with our Connectors and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services.Once again, thank you for sharing your experience. We look forward to welcoming you again in the future and create memorable moments once again.With Warm Regards,Ajizzah AngelittaGuest Experience Manager

Dear Mr. Takenori,Thank you for choosing Pullman Jakarta Indonesia as your home away from home.We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. Rest assured that we will certainly share your feedback with our Connectors and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services.Once again, thank you for sharing your experience. We look forward to welcoming you again in the future and create memorable moments once again.With Warm Regards,Ajizzah AngelittaGuest Experience Manager

マサキ様プルマン ジャカルタ インドネシアを第二の我が家としてお選びいただき、誠にありがとうございます。お役に立てて本当に光栄でした。フィードバックをお寄せいただきありがとうございます。プルマン ジャカルタ インドネシアでは、お客様に最高レベルのサービスを提供し、あらゆるニーズにお応えできることに大きな誇りを持っています。改めまして、プルマン ジャカルタ インドネシアにご宿泊いただきありがとうございます。またの思い出に残る体験をお届けできることを楽しみにしております。心よりお見舞い申し上げます。アジザ・アンジェリッタゲスト エクスペリエンス マネージャー

Dear Mr. Fumitaka,Thank you for choosing The Pullman Jakarta Indonesia as your home away from home.It was truly a pleasure to serve you.At Pullman Jakarta Indonesia, we take great pride in providing the highest levels of service to our guests, ensuring each and every need is met.However, I do apologize for the shortfall that you have experienced. I am sorry that your experience did not meet your expectationsOn behalf of Pullman Jakarta Indonesia and its Connectors, please accept our sincere apology.Feedback from guests such as yourself is our biggest learning tool and will assist us to evaluate our shortcomings and we will ensure that we learn from it and utilize it in the future. We remain hopeful of having you stay with us during your future visits to Jakarta. We remain at your disposal should require further assistance.With Warm Regards,Ajizzah AngelittaGuest Experience Manager

お客様へ、 フィードバックにお時間を頂ありがとうございます。お客様が我々のホテルでより良い体験を出る様このフィードバックを元に改善を図りたいと思っております。我々はより良いホテルでの時間を過ごしていただける様努力していますが、今回その目標を達せなかった事を大変申し訳なく思っております。もしもう一度チャンスを頂けるのであれば、お客様の意見を元に学び、改善し、より良いホテル体験ができる様努力する事を必ずお約束いたします。 Seto Marsono Executive Assistant Manager

Dear Mr. Tomoyuki Warmest Greeting from Pullman Jakarta Indonesia Hotel Thank you for taking the time to send us your score feedback after your recent stay with us. We do apologize that we failed to provide you with an experience up to our usual standards, and for the inconvenience caused. It is great appreciate if you could share your unpleasant experience during stay at our hotel as we know that this will help us to improve our services. As we received another reservation on future which arrival date is approaching, please do not hesitate to let us know if we can be of assistance in making any special preparations prior to your arrival. It would be such a delight if you could share with us any room preference or anything to make your stay more comfortable We hope that you will give Pullman Jakarta Indonesia another chance and we would look forward to having the chance to show you the true level of service we are known for. Thank you and Regards, Rahmi Rahmadi (Ms) Asst Guest Service and Reservation Manager

お客様へ、 フイードバックにお時間を頂ありがとうございます。またお会いできるのをお待ちしています。 Dan Benzaquen General Manager

Dear Valued Guest, Thank you for taking the time to tell us about your experience at Pullman Jakarta Indonesia. We are sorry to learn that your stay did not meet your expectations. We strive to provide an excellent service experience for every customer; therefore your feedback is very important to us. We always remain fully at your disposal and it is only our hope that your will give us the opportunity to deliver a more memorable experience when visiting us again. Warm regards, Dan Benzaquen General Manager

お客様へ、 ホテルの良いレビュー、ありがとうございます。我々のホテルで滞在を満喫していただけた事にとても感謝しております。またお会いできるのをお待ちしています。 Dan Benzaquen General Manager

お客様へ、 フィードバックにお時間を頂ありがとうございます。お客様が我々のホテルでより良い体験を出る様このフィードバックを元に改善を図りたいと思っております。もしもう一度チャンスを頂けるのであれば、お客様の意見を元に学び、改善し、より良いホテル体験ができる様努力する事を必ずお約束いたします。 Dan Benzaquen General Manager

Dear Valued Guest, We are very much disappointed that we were not able to meet your expectations during your stay. Thank you very much for sharing your experiences with us, we truly value your feedback and we hope to have the pleasure of welcoming you back to a very pleasant experience upon your next visit to our hotel. With Warm Regards, Dan Benzaquen General Manager