Dear Mr/Mrs. MasayukiWarm greetings from Ashley Jakarta Wahid .We appreciate for the review that has given and happy to know your delightful experience with us.We’re always happy to welcome you back here.Regards,Joko HaryantoHotel Manager

Dear Mr/Mrs. Kiyoshi Warm greetings from Ashley Jakarta Wahid .We appreciate for the review that has given and happy to know your delightful experience with us.We’re always happy to welcome you back here.Regards,Joko HaryantoHotel Manager

Dear Valued GuestWarm greetings from Ashley Jakarta Wahid .We appreciate for the review that has given and happy to know your delightful experience with us.We’re always happy to welcome you back here.Regards,Joko HaryantoHotel Manager

Dear Mr/s YoshiakiThank you for your review. As we are dedicated to deliver an excellent service, we are happy to hear that our colleagues went extra mile to ensure your stay was a memorable one. Your recognition of our efforts are very encouraging and will certainly empower our colleagues to strive for the best every day. We look forward to welcoming you again for another perfect stay. Best Regards,Joko HaryantoCluster Hotel Manager

Dear Mr TadashiThank you for your review. As we are dedicated to deliver an excellent service, we are happy to hear that our colleagues went extra mile to ensure your stay was a memorable one. Your recognition of our efforts are very encouraging and will certainly empower our colleagues to strive for the best every day. We look forward to welcoming you again for another perfect stay. Best Regards,Joko HaryantoCluster Hotel Manager

Dear Mr/s MasudaThank you for your review. As we are dedicated to deliver an excellent service, we are happy to hear that our colleagues went extra mile to ensure your stay was a memorable one. Your recognition of our efforts are very encouraging and will certainly empower our colleagues to strive for the best every day. We look forward to welcoming you again for another perfect stay. Best Regards,Joko HaryantoCluster Hotel Manager

Dear Hiroshi, Thank you for taking the time to complete our online Guest satisfaction survey.We noticed that we failed to meet your expectations in certain aspects of your recent stay with us. After careful review of your concerns, we offer you our deepest apologies for having failed to give you the service all our guests expect. We would like to convey our apology for such inconvenience happened at your last stay with us. Please rest assured that we are working with Management and Engineering Manager to tackle this issue as soon as possible. It is indeed, our country was having extreme Heat storm recently that was quite unexpected to have such impact to our room. Certainly it will be our valuable lesson to keep improving ourselves. Hiroshi , we are truly apologize for any discomfort caused to you and we earnestly hope this inopportune experience will not tarnish your trust in our Hotel.Yours sincerely, Levie Raymon Michael Operation Manager

Dear Masayuki,Thank you for taking the time to share your stay experience at Ashley Wahid Hasyim Jakarta!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We would like to share your happiness with our team as we take pride in providing good service and hospitality.We convey our apology for such inconvenience happened about the opening hour of our Restaurant. Please rest assure that we have addressed the issue directly to the Restaurant Manager to monitor and control their team so that we can open the breakfast time precisely so that our guest could enjoy the breakfast conveniently. We do hope that they could take necessary actions to ensure this one can be happened as soon as possible.We thank you again for your valued patronage and look forward to welcoming you back at our Hotel.Yours sincerely,Levie Raymon MichaelOperation Manager

Dear Ashley Guest, Thank you for sharing your wonderful experience with us. We are happy to hear that you had a nice stay with us. We believe comfortable bed and clean room are essential for all travelers, therefore we pay serious attention to deliver these aspects well. We do hope that we will have the pleasure of welcoming you back again soon. Regards, Pipin W Hotel Manager Ashley Jakarta Wahid Hasyim

Dear Ashley Guest, Thank you for the wonderful rating. We are pleased to know that we have surpassed your expectations in all aspects of our hotel facilities, products and service delivery. I look forward to sharing your lavish praises with my team as we take pride in our mission in providing moments of delight. Kind Regards, Pipin W Hotel Manager

Dear Ashley Guest, Thank you for writing us review. We are pleased to read that you enjoyed your stay at our hotel. Our highest priority is our guests' comfort because we know that our guests' comfort is the key to a great stay and the key to keeping our guests happy. It was a pleasure to have you as a guest and all of us are looking forward to welcome you again. Your Sincerely, Pipin W Hotel Manager

Dear Ashley Guest, Thank you for rating us. It is with regret that our legendary great service did not able to helping you satisfy your stay. Ashley Jakarta Wahid Hasyim is a hotel purposed for all kind of traveler. Therefore, we are happy to have traveler for many segment such as business, leisure, family and even for backpacker. However, please be assure that we strive to provide a seamless experience to every guest. We hope to see you again in our hotel. Best Regards, Pipin W Hotel Manager Ashley Jakarta Wahid Hasyim

Dear Sir/Madam, It is an honor to receive a good review from you. We appreciate your genuine feedback about our breakfast. We have notified the respected department to remind to find better menu that will satisfy wider nationalities. We do hope we can serve you again in the future. Look forward to welcoming you back. Pipin W Hotel Manager

Dear T Thank you for your great compliments. Our business model has always been to provide a modern design with fresh look, well-designed and peaceful environment conducive to work and rest, in a convenient location with easy access for both business and leisure. We are glad to read that you like the facilities that has been provided. Thank you for choosing Ashley, and we look forward to welcoming you back ! Sincerely Wawan Irawan Operational Manager

Dear, I would like to thank you for your ASWESOME 5 STARS! If you don't mind on your next trip to share your experience with us, because your valuable input is very important for us to improve our hotel quality. We hope to see you again very soon! Sincerely Wawan Irawan Operational Manager

Dear Our Value Guest, Thank you for sharing your observation and feedback on your recent stay in Ashley Jakarta. I am glad to read that you found Ashley location is strategic one. Hope you had a great shopping time. We do hope we can serve you again in the near future. Once again, thank you for staying in Ashley. Sincerely, Wawan Irawan Operation Manager

Dear T, Thank You for taking the time to share your experience with us during your recent stay. Please rest assured that we always strive for improved guest satisfaction and maintain the highest service standard at all times. We are delighted that we had the opportunity to be at your service and look forward to welcoming you back at the Ashley Hotel – Jakarta.

Dear T, Thank you for choosing to stay at Ashley Hotel - Tangerang and sharing your review. We were concerned to learn of your disappointment with the service provided by our associates. We wish to take this opportunity to extend my apology and seek your patience. Your valuable feedback has been shared with our management team for immediate improvement. Thank you for bringing this to our attention and we hope to welcoming you back again in the future

Dear T, It was a great pleasure having you with us and it’s wonderful to read that you enjoyed all aspects of Ashley Hotel and your great compliment to our staff services and location. As you know, your words have already been shared with all our team that helped make this stay a great one. Please do let us know when you’re ready to come back to Jakarta, we’ll ensure another great stay for you. We all look forward to seeing you again soon.

Dear TT, Service with Smile from Ashley Hotel - Jakarta... Thank You for taking the time to share your experience with us during your recent stay. Please rest assured that we always strive for improved guest satisfaction and maintain the highest service standard at all times. We are delighted that we had the opportunity to be at your service and look forward to welcoming you back at the Ashley Hotel – Jakarta. Best Regards, Mazlina Ramli Corp. Director of Sales & Marketing

Dear Mr/Mrs. GiovannyWarm greetings from Ashley Jakarta Wahid .We appreciate for the review that has given and happy to know your delightful experience with us.We’re always happy to welcome you back here.Regards,Joko HaryantoHotel Manager

Dear Mr/s HyungThank you for your review. As we are dedicated to deliver an excellent service, we are happy to hear that our colleagues went extra mile to ensure your stay was a memorable one. Your recognition of our efforts are very encouraging and will certainly empower our colleagues to strive for the best every day. We look forward to welcoming you again for another perfect stay. Best Regards,Joko HaryantoCluster Hotel Manager

Dear Mr/s SylvainThank you for your review. As we are dedicated to deliver an excellent service, we are happy to hear that our colleagues went extra mile to ensure your stay was a memorable one. Your recognition of our efforts are very encouraging and will certainly empower our colleagues to strive for the best every day. We look forward to welcoming you again for another perfect stay. Best Regards,Joko HaryantoCluster Hotel Manager